Who Uses This Software?

Ambassador works with companies ranging from small and mid-market to Fortune 100 brands. Each client leverages incentives and the loyalty of their advocates to increase brand awareness and revenue.

Average Ratings

18 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 5 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
  • Support 24/7 (Live Rep)
    Business Hours

Vendor Details

  • Ambassador
  • http://www.getambassador.com
  • Founded 2010

About Ambassador Referral Marketing

Ambassador is the world's #1 Referral Marketing Software. Trusted by the world's most recognized brands. A world-class product combined with a world-class customer success team, Ambassador can help you automate the process of enrolling, tracking, rewarding and managing your referring customers, affiliates, influencers, and partners. If you are a B2B or B2C brand, talk to the team at Ambassador and see why they're the industry leader.

Ambassador Referral Marketing Features

  • Advocate Management
  • Campaign Management
  • Customer Advocacy
  • Event Triggered Actions
  • Forms Management
  • Legislation Tracking
  • Petition Management
  • Political Advocacy
  • Rewards Program
  • Social Engagement
  • Affiliate Management
  • Affiliate Tracking
  • Banner Management
  • Commission Management
  • Contest Management
  • Coupon Management
  • Email / Newsletter Communication
  • Fraud Detection
  • Multi Level Marketing (MLM)
  • Multi-Language
  • Social Sharing
  • Campaign Management
  • Channel Analytics
  • Incentive Management
  • Inventory Control
  • Lead Management
  • Opportunity Management
  • Order Management
  • Partner Management
  • Product Management
  • Reseller Management
  • Awards Management
  • Blind Judging
  • Entrant Management
  • Entry Fee Processing
  • Entry Management
  • Forms Management
  • Fraud Detection
  • Judging Management
  • Scoring
  • Skills Contests (Photo, Essay, Design, etc)
  • Social Media Management
  • Social Promotions
  • Sweepstakes
  • Timeline Management
  • Voting Management
  • Advocate Management
  • Campaign Management
  • Communication Management
  • Community Management
  • Gamification
  • Reference Management
  • Referral Tracking
  • Reporting/Analytics
  • Rewards Program
  • Social Engagement
  • CRM
  • Campaign Management
  • Faceted Search / Filtering
  • Influencer Discovery
  • Payment Tracking
  • ROI Tracking
  • Social Media Monitoring
  • Commission Management
  • Distributor Management
  • Inventory Management
  • Lead Management
  • Multi-Country
  • Order Management
  • Payment Processing
  • Prospecting Tools
  • Sales Reports
  • Shipping Management
  • Affiliate Marketing
  • Campaign Management
  • Contact Management
  • Employee Referral Management
  • Feedback Management
  • Lead Management
  • Loyalty Program
  • Referral Partner List
  • Reward Distribution

Ambassador Referral Marketing Most Helpful Reviews

Powerful Referral / Affiliate Platform

Translate with Google Reviewed on 3/29/2017
David L.
Founder & CEO
Consumer Goods, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We researched the market extensively as we were evaluating platforms to launch our referral & affiliate programs. GetAmbassador combined all of our key requirements: ability to create and launch multiple campaigns as our referral programs vary depending on customer and prospect types. We also found this platform to be a great fit for an affiliate program with partners. Our customers and partners love the ability to track their referrals on the robust dashboard. For our team it is also invaluable as we can effectively monitor, evaluate and manage our campaigns. We also loved the ability to provide cash, gift cards and / or store credits. The most impressive part of our experience was the organized and very responsive customer on-boarding and on-going support. This is a world class company and we look forward to many more successful years working with GetAmbassador!

Pros: Multi-campaign capabilities, dashboard, great referral platform and works very well as an affiliate platform as well. We also really liked the versatility in payment methods, including cash (paypal, bank transfer, dwolla), gift cards, store coupons, voucher codes. We also felt the customer on-boarding and on-going support were excellent!

Cons: Given that it is a robust platform, it does take some up front effort to get it setup properly. It also requires an on-going commitment and focus to make the program successful. The GetAmbassador team was exceptional in helping us work through the implementation and continue to work with us on maximizing the effectiveness of our campaigns

Great product with exceptional support

Translate with Google Reviewed on 2/22/2018
Jenny L.
Growth Analyst
Used the Software for: 6-12 months
Reviewer Source 
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ambassador's functionality is flexible enough to customize to our needs. There hasn't been a recent instance where I was unable to tailor the software to do something to fit my business needs. I've been able to utilize so many features from their API, to webhooks, to mobile integration. Our Customer Experience team also uses the software and has applauded its intuitive ease of use. Ambassador offers phenomenal support for the software. Starting with setup, Ambassador is there every step of the way. The integration process was pretty easy, even when we were transitioning from another referral software. My customer rep has been immensely helpful, answering any questions I couldn't find answers to on the support page, and clearly explaining aspects of the software to fit my needs.

Cons: Integrating with their Editor Portal (in order to track conversions) was a little tricky at first.
The software is a little pricy, but with a fixed cost the upside can be tremendous.
I wish there was a little more customizability in campaign structure.

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