Conheça o Jobber

Faça sua pequena empresa parecer maior com o software de serviço doméstico da Jobber. O Jobber ajuda milhares de empresas a melhorar e expandir seus negócios. Não importa onde você esteja, faça cotações, agende e fature trabalhos; otimize rotas, monitore e distribua equipes; alerte e comunique-se com os clientes; sincronize o produto automaticamente com seu software de contabilidade, tudo em um só lugar. Você será pago mais rapidamente e parecerá mais profissional do que nunca. Além disso, o suporte dedicado gratuito da Jobber o ajudará em todas as etapas.

Quem usa o Jobber?

O Jobber é perfeito para empresas de serviços domésticos estabelecidas e em crescimento que precisam de melhor organização, acesso móvel e processos de agendamento e cobrança mais eficientes.

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Avaliações do Jobber

Pontuação média

Geral
4,5
Praticidade
4,5
Atendimento ao cliente
4,6
Recursos
4,2
Relação qualidade/preço
4,4

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Encontre avaliações segundo pontuações

5
66%
4
25%
3
3%
2
2%
1
3%
Rufus
Rufus
Owner-operator
Usuário do LinkedIn Verificado
Construção, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Should have switched sooner!

4,0 há 2 anos
Legendas em português disponíveis no player de vídeo
Paul
Paul
Top Decision Maker!, EUA
Usuário do LinkedIn Verificado
Alimentação e bebidas
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent company and excellent product

5,0 há 5 anos

Comentários: Makes things work so much better for us! There are small issues but we work through them. Nothing is perfect and for the price point this is phenomenally the best on the market.

Vantagens:

Absolutely great system and easily adaptable to service companies. They are constantly adding features and functions and I hate to give only 4 stars on that but there are a few things that we would like to have but it doesn't incorporate. They are ALWAYS open to listening and I have actually had some of my ideas incorporated into the program. If I could give 10 stars on the customer service and value for the money I absolutely would. It is a simple program to use once you play with it for a bit. They are always updating which is awesome always new functionality available!

Desvantagens:

I don't like the fact that Visits and Jobs are treated separately with no way to combine them. I wish that you could set this up and for us, just delete the visit altogether because for us a Job is a Visit. They are always 1 to 1 ratio for us. It makes some of the scheduling frustrating because you can schedule a job but not have a visit scheduled. I can completely see how other companies need the ability for multiple visits on 1 job though. Would like to see compulsory custom fields so you don't forget to fill out important data on quotes or invoices. This is a big one, if you don't use the Stripe Jobber Payments then you cannot post a refund to a clients account. You basically have to do a work around and then post a negative invoice. It is very frustrating for a basic accounting function. We often have customers place deposits or pay in advance and they don't use their full deposit for our service. We have to issue a refund and it is a real pain to do.

Jarmo
Coordination Design in Global Project, Finlândia
Construção naval, 201-500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

An Intuitive Scheduling Solution

5,0 há 2 semanas Novo

Comentários: Overall, my experience with Jobber has been great. The software is easy to use, and I appreciate the fact that I can access it from any device. It has really made managing my business so much easier, and I would definitely recommend it to others.

Vantagens:

Jobber is an incredibly comprehensive and intuitive scheduling solution that has made managing and organizing my business so much easier. I can easily create jobs and assign them to my team, and the software makes it easy to view my team's workload in real-time. I also appreciate the fact that I can access the platform from any device and the customer service team is always available to help me out when I need it.

Desvantagens:

The only issue I have with Jobber is that the user interface can be a bit confusing at times. Although the team has made great strides in improving the user experience, there are still some areas that could be streamlined and simplified.

Resposta do Jobber Software

semana passada

Hey Jarmo! Thank you so much for taking the time to leave us such a detailed review, we really appreciate that! It sounds like the scheduling features in particular have been helpful for your business. That's awesome! Having a user interface that's easy to use and intuitive is definitely important to us, and we'd love to connect with you to chat more about both the ways in which it can be confusing for you and your team, as well as different things we can tweak to bring it to the next level. We love the idea of simplifying things as much as possible, so anything that you think we can do to help make that happen and be impactful for small businesses we'd love to hear! Our Support team can be reached by chat within your account, by phone at 1-888-721-1115, or by email at [email protected] We hope to hear from you soon!

Anthony
Owner, Austrália
Construção, 2-10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Alternativas consideradas:

Beware of false advertising and predatory sales tactics!

1,0 há 4 semanas Novo

Comentários: Jobber unapologetically accepts and continues to employ false and/or misleading advertising regarding its integration with the accounting software QuickBooks.When raising this with a Customer Support Manager, I was advised that the wording was intentional, and he acknowledged that it was misleading and didn't represent the limitations of the product. Despite this acknowledgement, I was denied a refund because it's "against their policy."This could have all been avoided had I utilised the 14-day free trial. Unfortunately I opted against this because in using the free trial the website clearly stated that I would have forfeited a considerable discount (20%) on the annual fee (which, for a new, small business, this is significant).If you decide to proceed with this product, I URGE you to trial it and not purchase the product outright. Better yet, avoid the product entirely and go with a much more ethical business such as Tradify!

Vantagens:

UI and UX. Easy to setup and navigate. Scheduler is effective at distinguishing between jobs / assigned employees.

Desvantagens:

The customer service, while generally polite and responsive, is dreadful. Actively acknowledging and endorsing the false and/or misleading information on their webpage regarding 2-way sync between it and the accounting software QuickBooks.The recurring job creation was also unnecessarily complex, requiring the user to specify a duration. There is no ability to specify no end date.Doesn't support B-Pay, and doesn't generate unique customer reference no.'s.

Resposta do Jobber Software

há 3 semanas

Hi Anthony, we really appreciated that you took the time to provide us such a thorough review and we're sorry to hear that we could have done better when providing information about how our sync with QBO works. We see that the manager you spoke with has collected your feedback and we sincerely apologize for any confusion you may have. If you would like to discuss how to make use of Jobber for the remainder of your subscription, please feel free to reach out to us a 1-888-721-1115 opt 1, email [email protected], or send us a message through our live chat.

Debbie
Manager, Nova Zelândia
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Jobber from a Person who is not techie

5,0 semana passada Novo

Comentários: Scheduling and dispatching: Jobber can automate scheduling and dispatching, saving time and reducing errors.Invoicing and payment processing: Jobber enables businesses to create and send invoices electronically and process payments quickly and securely.Customer communication: Jobber provides an efficient platform for communicating with customers, including scheduling appointments, sending reminders, and tracking customer history.Job tracking and reporting: Jobber provides real-time visibility into job progress and performance, enabling businesses to track and improve their operations.The benefits of using Jobber include:Increased productivity and efficiency: Jobber automates many time-consuming tasks, freeing up staff to focus on other important tasks.Improved customer satisfaction: Jobber enables businesses to provide better customer service and build stronger relationships with their customers.Better cash flow: Jobber streamlines invoicing and payment processing, helping businesses get paid faster and improve their cash flow.Enhanced visibility: Jobber provides real-time data and insights into job performance, enabling businesses to make informed decisions and improve their operations.

Vantagens:

-Jobber offers businesses a powerful suite of features that helps them manage their day-to-day operations more efficiently.-It provides users with easy-to-use interfaces that make it easy to create, manage and track jobs, estimates and invoices.-It also allows businesses to set up automated payment reminders and track customer history.-Jobber’s customer service is top-notch, with knowledgeable and friendly staff available to help with any questions or concerns.

Desvantagens:

-It can be a bit expensive for businesses with lots of jobs and invoices to manage.-The user interface can be a bit clunky at times and may require some getting used to.-It is not suitable for businesses that need more complex job tracking or invoicing systems.

Resposta do Jobber Software

há 6 dias

Hi Debbie! Thanks for taking the time to send us a review! Our goal is to help small businesses be successful and we're very happy to to hear that you are finding Jobber easy to use and that your experience with the Jobber team has been top-notch! If you ever have questions about how Jobber can help you with your workflow, always feel welcome to reach out to our support team. We are also happy to have a conversation with you to ensure that you feel like you are getting the most value out of your Jobber subscription. Thank you for letting us be a part of your team! Cheers!

Rich
Executive Director/Owner, EUA
Usuário do LinkedIn Verificado
Serviços ao consumidor, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: GetApp

Alternativas consideradas:

Jobber - MY Business OSS

4,0 há 2 anos

Comentários: My overall experience with Jobber has been quite positive as it helps me immensely run my business.
It is my OSS today. It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting. I just wish I had more robust reporting features with it.

Vantagens:

Having a system that can be quickly and easily implemented and used by small business that incorporates features including integrates that addresses 'quote to cash' work flow was essential. Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

Desvantagens:

Reporting is weak with the version I currently have. There are some standard reports that provide some fair data qualities but to customize reports using custom fields or job fields is quite weak. Exporting any report to Excel does not work well. I dont get the attachment file when attempting.

Resposta do Jobber Software

há 2 anos

Hi Rich, thanks so much for your review. We're glad things are going well overall, and have noted your feedback for more advanced reporting. We're always looking at providing better business insights to our customers, so if you have additional info you'd like to share with us don't hesitate to reach out to our Success Team and we can collect that for our Product Team. Cheers!