Quem usa esse software?
Enterprise marketers and digital agencies
Avaliações médias
10 avaliações- Geral 3.5 / 5
- Praticidade 3.5 / 5
- Atendimento ao cliente 4 / 5
- Recursos 4 / 5
- Relação qualidade/preço 3 / 5
Detalhes do produto
- Versão gratuita Não
- Avaliação gratuita Não
-
Implantação
Nuvem, SaaS, web
-
Formação
Pessoalmente
Ao vivo online
Webinars
-
Suporte
24 horas por dia (representante ao vivo)
Horário comercial
Dados sobre o fornecedor
- DialogTech
- http://www.dialogtech.com/
- Fundada em 2005
Sobre o DialogTech
DialogTech is the world leader in call analytics for marketers. Each day consumers call businesses by the billions, and those callers convert to customers at the highest rates. We help connect calls to the customer journey.
Powered by AI, DialogTech attributes calls to your marketing, showing you exactly how these conversations impact the customer journey. We provide actionable analytics and technology to generate more calls at a lower cost, personalize call experiences, and drive revenue.
Recursos do DialogTech
- Análise de dados/Rastreamento do ROI
- CTAs personalizáveis
- Campanhas gota a gota
- Conteúdo dinâmico
- Inteligência de vendas
- Lead Scoring
- Marketing de pesquisa
- Marketing social
- Páginas de início/formulários web
- Rastreamento de visitantes do site
- Segmentação
- Testes A/B
- Call Center
- Converter texto em voz
- Digitação por teclado do telefone
- Gestão de questionários
- Gravação de chamadas
- Mensagens por voz
- Múltiplos scripts
- Personalização da voz
- Registro de chamadas
- Roteamento de chamadas
Produtos alternativos
Produtos similares
As avaliações mais úteis do DialogTech
I recommend Dialogtech to all companies I work for!
Avaliado em 06/08/2018
Kelsey D.
Vantagens: I have used Dialogtech since it was Ifbyphone. Now that I know the system well, I recommend it to all of the companies I work for. So many companies have a lack of insight on their phone call data when performing marketing campaigns. Using call tracking, figuring out the ROI of our campaigns is even easier. Customer service, in my experience, has been fantastic.
Desvantagens: I don't really have any dislikes of the product.
Call Tracking - Cumbersome and pricey
Avaliado em 27/11/2018
Avaliador Verificado
Comentários: In the end we switched to a company with a simpler interface and half the price with way better customer service.
Vantagens: Not much if anything. It did the job for the time I used it.
Desvantagens: Our company used their call tracking software. There were inconsistencies in data that they could never account for. Reading times in military time was tiring. Double the price of their competitor.
Overpriced by at least 75% of competitors and with fewer features.
Avaliado em 17/05/2018
Nancy M.
Vantagens: There are not any pros when I think of this product compared to it's competitors. I researched a few other call tracking solutions and all were better and cheaper.
Desvantagens: The service is overpriced and it takes 2.5 months to even get out of a "month to month" contract. Their competitors are 75-90% cheaper and offer more reporting, data, functionality. There are better models with better customer support out there.
Resposta dos fornecedores
por DialogTech em 25/05/2018
Nancy, we're sorry to lose a longtime customer of our legacy platform and appreciate your business through the years. DialogTech has made significant investments in our services that extend well beyond simple call tracking, with our new platform now including unique functionality such as AI-driven, actionable conversation analytics, advanced contextual call routing, and omni-channel marketing dashboard visualizations. We wish you the best and hope you consider DialogTech again in the future as your needs evolve.
DialogTech helps you track phone calls
Avaliado em 16/10/2018
Avaliador Verificado
Comentários: I've used DialogTech for years -- to track calls, record calls and manage our marketing efforts that deliver phone call leads.
Vantagens: Great for tracking phone calls / leads from your marketing efforts. Can record and manage all aspects of calling system / voice mail / messaging and more.
Desvantagens: Can be confusing to get it all setup - but once you get the hang of it - it works like a charm.
Good Product But Too Expensive
Avaliado em 17/09/2018
Avaliador Verificado
Vantagens: Ease of use and support were great. The feature set they have is great as well.
Desvantagens: I was on a month to month contract and after you cancel they will charge you for 2 more months. They also charge for porting phone numbers.