Unleashed

"Heavy on Features, Easy to Use Inventory App that connects with Xero and QBO"

Comentários: Using Unleashed I finally have a process for everything inventory related in my business from purchasing, manufacturing, through to pick/pack/dispatch/invoice and everything in between. Staff finally have to tools they need to do their jobs effectively without resorting to a series of unconnected spreadsheets. I can see at any time my stock on hand, what products, product categories, customers and customer segments are making me the most revenue and margin. I can now use that information to offer the right products to the right people at the right price and the right time :D

Vantagens: Despite being feature-rich Unleashed is easy to use. Staff pick up their parts of the process quickly. It's worth noting that Unleashed is also the ONLY inventory app in the Xero space that does manufacturing well. Unleashed also has flexible and easy to use reporting that doesn't require a computer science degree. Any staff member can retrieve and customise the reports they need to do their jobs.

Desvantagens: At the time of this review Unleashed does not:
- Provide stock on hand at the bin level (unless all products of that SKU are in the same bin)
- Provide demand forecasting

"We've Grown With Unleashed"

Comentários: It is great that we can contact Unleashed and speak directly with someone who can help us with our issues, its the great people and service at Unleashed that makes them a valuable partner for our business.

Vantagens: Unleashed is user intuitive for navigation and it is easy to jump from one screen to the next using the hyperlinks.

Desvantagens: When we started with Unleashed, the pricing options weren't flexible enough for us; however Unleashed took on board our recommendations and now have pricing options that work very well for us.

"MAGENTO STORE OWNERS, BEWARE UNLEASHED!"

Vantagens: It works well with Xero

Desvantagens: They lied about how well it would work with Magento 2. We bought Unleashed specifically because they told us they supported Magento 2 and that any orders placed on our Magento store would be fed through to unleashed and stock updated and fed back to magento. They told us this would be done through a 3rd party app and we paid them £300 extra for the privilege. After over 8 months of set up and going backwards and forwards with Unleashed and their 3rd party app by Land digital for Magento, we were finally told that the connector would not work with assembled products. This is a crucial and basic feature of inventory functionality. We simply sell branded soft toys with various printed garments. Not hard. Not only that, but they would take the stock figure from the total stock qty not the stock available figure after allocated stock was taken in to account. After 8 months, they finally admitted that the connector was not fit for purpose. Actually, I lie. They’ve never admitted that. They still think its fine, which is even more frustrating! When asked if Unleashed had any plans in the pipeline for a native integration with Magento 2 the answer was no, so we now have a useless piece of inventory software that does nothing particularly more interesting than Xero inventory does on its own. Dealing with 2 of the reps at Unleashed was incredibly frustrating. Their response to the failings of the connector was that it wasn’t their problem. True, its not their program but we were assured at the beginning and throughout by Unleashed that their software would fulfil our eCommerce requirements. It does not. We now have meetings scheduled with Bright Pearl and Cin7 which have native integrations with Magento 2.

"A big thank you to [SENSITIVE CONTENT HIDDEN] from Unleashed Customer Support"

Comentários: I just wanted to voice a big thank you for [SENSITIVE CONTENT HIDDEN] from customer support. We had quite a big issue form with the integration between Shopify & Unleashed (most of which I believe was our fault), and [SENSITIVE CONTENT HIDDEN] was patient and helpful during the process, and we worked together to get everything fixed and running 100%. He listened well when I tried to explain the issues, tried different things to fix them, and ensured everything was good to go before finishing up. Thanks [SENSITIVE CONTENT HIDDEN], you may a stressful week a little less intense!

Vantagens: Inventory management through the Bill of Materials and the Assemblies capabilities.

Desvantagens: The back-office integration area needs to have more information to help out businesses with using it.

"Unleashed Review"

Comentários: I now have total control over our stock, sales orders and purchase orders

Vantagens: Ease of use and support in getting it up and running

Desvantagens: Reporting could be better, more options to customise