uAttend

Comentários: Overall, we (upper management team) and even our employees love our time clock. This brought us to the new age, whereas our former method of timekeeping was severely antiquated. Although, I mentioned a few glitches (nothing is perfect and there is always room for improvement) it really is a great product. The customer service, tech support, and software functionality far outweighs the minor nuances. I highly recommend this product to small and large business alike.

Vantagens: The program is easy to use, almost error-proof as long as the instructions are followed. The administrator interface is user-friendly and the onscreen layout is easy to navigate. Everything (settings, edits, etc.) is right there, but the setup is clean and not overwhelming or frustrating. I love that fact that it's simple to use for the everyday HR person, but not too simple where it appears to be basic or "dummied down", for lack of a better phrase. The features are amazing; probably my personal favorite. In my industry, we have field employees who work offsite at various locations. The software features allow setting multiple geofences for remote time-keeping and individual accountability.

Desvantagens: This con is both hardware and software related...Our particular unit frequently goes offline and disconnects from the wifi connection. We do not have a large network nor dozens of devices connected, so I nor tech support can seem to explain and eliminate this problem. I've had to call support quite a few times in the past 3-5 months regarding this particular issue. Additionally, the only way to get detailed programming and trouble shooting tips is to contact support when those steps should have been included in the manual. The process for entering wifi passwords to connect the actual time clock is a quite arduous and time-consuming. That can be a bit frustrating considering my frequent connectivity issues.

Comentários: Its been wonderful! We have multiple locations and they all link in together to make employee tracking easier and the since its cloud based its very handy rather than using a software that's only available on one computer. I would recommend uattend to anyone!

Vantagens: Very easy to use for training employees and they understand it easily. We love the app and the features within the system as well. The reporting and ease of use is great! I used the online chat the other day and it was very easy, quick and we were able to make adjustments to my account quickly. Very helpful!

Desvantagens: Wish sending automatic reports was easier. We're a small business so we don't' have a major IT department to link everything in order to get automatic reports where as we can with other software we use. We're unable to get automatic reporting set up unfortunately. It is offered but its not as easy as quickbooks etc.

Comentários: Overall, pretty good. There have been a few changes/updates since I have started processing payroll (July 2018) that have made it easier and if it didn't, improvements since with user reviews. Quick response time for you to change things based on customer request, and that is amazing!

Vantagens: Dashboard integration helps with daily missed punches, expense breakdown, and upcoming leaves, etc. Ease of use - reporting can be emailed or exported
Upgrade based on reviews - changing the time card layout recently and finding an improvement, then implementing on the spot.
Multi-user functionality.
Printing options per time card/pay period/ employee/department or code

Desvantagens: 1. Inability to integrate/export into QB Desktop
2. Giving certain supervisors permissions to view a shared employee, without allowing or providing full department access.
3. Inability to create 1 user account for a supervisor who. i.e. > creating 1 account for an employee to track their PTO for Salaried employees, that also allows them to view/edit/change etc. their departments. Essentially, we create 2 user accounts for our Salaried employees. 1 for department review, 1 for their PTO & hours. Combining these would a) lower our cost, and b) easier access to that employees information. (instead of having to pull for information that may not have been entered in the other.

Comentários: After initially using paper time sheets, the switch to uAttend about 5 years ago was a life changer!!! Having 10-15 employees that travel a 100 mile radius can make it difficult to collect time sheets. Using the uAttend app has made it easy to collect and report time worked, vacation, and monitor who is currently working. I highly recommend uAttend to companies of any size to track various employees working at multiple locations.

Vantagens: The ability to use the app or desktop function to record time punches. It is easy to see who is in and out at a quick glance. Compiling time sheets for payroll is quick and easy. Ability to talk with the help desk who provides quick and accurate response and access.

Desvantagens: There are some instances when passwords have needed to be reset for unknown reasons, but it is a quick and easy process.

Comentários: Overall, very pleasantly surprised with Uattend. It has enhanced our payroll operation and is very affordable. Also, they have excellent customer support.

Vantagens: The best qualifies of the software are : ease of use, logical design, very functional and accurate. In my research, it was clearly the cheapest software available. Some software were approximately $2-$3 more per employee and required more expensive machines. The finger scan machines although very affordable are pretty reliable. All finger scans have trouble reading a few people but I have found that overall reliability is about or above the machines that we were using before and cost almost $300 more per machine. Our last software was the oldest version of a software company that did not integrate with our payroll provider. Changing to uattend actually reduced our monthly costs slightly with a much better system. It has excellent benefit request and approval capability and integrates seamlessly with our payroll provider. Finally, the company does seem committed to update the software to improve usability and functionality.

Desvantagens: The software only has three categories for employee leave which is not enough for our company. Also, a calendar that lists are employees who have approved time and requests would be very helpful. Uattend is aware of these issues and I have been told that they will be updating the software sometime in the future. Also, regarding the clocks, new employee have to be manually synchronized to the other machines.