Brightpearl

Brightpearl

da Brightpearl

Quem usa o Brightpearl?

O Brightpearl é ideal para comércios varejistas com vários canais que vendem produtos acabados nas lojas, online ou em marketplaces online, como eBay e Amazon, com giro de US$ 1 milhão ou mais.

Conheça o Brightpearl

O Brightpearl é uma plataforma de operações de varejo. Totalmente integrado a todos os canais de vendas, o Brightpearl conecta pedidos de vendas, atendimento, gestão de estoques, contabilidade, geração de relatórios, planejamento, gestão de armazéns, reposição e muito mais. Projetado especificamente para modelos de negócios de varejo, o Brightpearl foi desenvolvido para lidar com momentos de pico de negociação de forma confiável e integrada a todo o ecossistema de tecnologia de varejo.

Brightpearl - Informação

Brightpearl

http://www.brightpearl.com

Fundada em 2007

Brightpearl - Preços

O Brightpearl não possui versão gratuita nem versão de teste grátis.

Versão gratuita

Não

Teste Grátis

Não

Implantação

Nuvem, SaaS, web

Formação

Pessoalmente

Ao vivo online

Webinars

Documentos

Assistência

24 horas por dia (representante ao vivo)

Horário comercial

Online

Recursos do Brightpearl

Sistemas ERP
Administração da distribuição
CRM
Gerenciamento de pedidos de compra
Gestão da cadeia de fornecedores
Gestão de RH
Gestão de armazéns
Gestão de ativos empresariais
Gestão de estoques
Gestão de pedidos
Gestão de projetos
Gestão financeira
Relatórios e análise de dados
Check-in/Check-out
Código de barras/RFID
Códigos SKU/UPC
Gestão de fornecedores
Gestão de itens
Gestão de renovações de pedidos
Otimização de estoques
Previsão
Rastreamento de estoque
Rastreamento do custo
Rastreamento do número de série
Acesso para Celular
CRM
Gerenciamento de SEO
Gestão de avaliações
Gestão de devoluções
Gestão de estoques
Gestão de promoções
Gestão de várias lojas
Kits
Marketing de multicanal
Marketing por e-mail
Modelos
Segurança de dados
Atendimento do pedido
Banco de dados do cliente
Entrada de pedidos em tempo real
Entrada remota de pedidos
Gestão de armazéns
Gestão de estoques
Gestão de pedidos
Gestão de pedidos pendentes
Gestão de remessas
Carrinho de compras
Comércio móvel
Comércio social
Gerenciamento de SEO
Gestão de canais
Gestão de catálogos
Gestão de devoluções
Gestão de estoques
Gestão de pedidos
Gestão de promoções
Integração de mercado
Marketing por e-mail
Sincronização de dados
Compras
Código de barras/RFID
Gestão 3PL
Gestão da qualidade
Gestão de devoluções
Gestão de estoques
Gestão de pedidos
Gestão de recebimento e armazenamento
Gestão de remessas
Previsão
Sincronização em tempo real
Várias localizações
Atendimento do pedido
Gestão de Pedidos em Espera
Gestão de catálogos
Gestão de devoluções
Gestão de estoques
Gestão de pedidos especiais
Gestão de remessas
Pedidos recorrentes
Rastreamento de pedidos
Registro de pedidos
Acesso para Celular
Alertas/notificações
Gerenciamento de multicanal
Gestão de armazéns
Gestão de estoques de fabricação
Gestão de estoques do varejo
Gestão de fornecedores
Gestão de renovações de pedidos
Identificação do produto
Kits
Otimização de estoques
Previsão
Relatórios e análise de dados
CRM
Comércio eletrônico
Gerenciamento de pedidos de compra
Gestão de comissões
Gestão de devoluções
Gestão de funcionários
Gestão de mercadorias
Gestão de pedidos
Marketing por e-mail
Pedido por correio
Programa de fidelidade
Relatórios e análise de dados
Várias localizações

Brightpearl - Avaliações

Exibindo 5 de 120 avaliações

Geral
4,3/5
Praticidade
4,4/5
Atendimento ao cliente
4,3/5
Recursos
4,1/5
Relação qualidade/preço
4,2/5
Katie K.
Varejistas
Usou o software por: Mais de um ano
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    Não avaliado
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    Não avaliado
  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 03/10/2015

"Great Inventory Management"

Comentários: We use Bright Pearl for both in-store and online sales. Coming from the previous program we used, Bright Pearl was a huge step up in inventory tracking. You can know where each and every item is through the whole order process - from shelf to shipment.
I've also been greatly impressed with the help/support team for a couple reasons. First, the replies to your problems/queries are quick (and don't make you feel like you're talking to a robot). Second, when they tell you that they are working on a certain issue, problem, or "bug" that needs to be dealt with, they mean it. This support team actually follows through and makes changes and updates frequently, always trying to improve the software. That is something that, as a customer I really appreciate.

Vantagens: - great inventory management
- fast and current connection to online orders, stock, and inventory
- good reports system
- lots of apps available to help tailor the program to your business' needs

Desvantagens: While Bright Pearl is easy to use, sometimes the amount of manual steps you have to take with some of the processes are tedious. I would love to see more steps become automatic, and fields auto-populate. (I will say that, since we started using Bright Pearl, they've already improved somewhat in this area, though there are still many more to be done.

  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 03/10/2015
Stuart K.
Director
Varejistas, 2-10 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 08/02/2017

"Manages the core of our business, finances and products."

Comentários: We have been using brightpearl for several years now and the core function of the system has been to centralise around the accounts and stock management for our business. This means it's super easy to keep control of the business critical systems. The system has grown and expanded and as a small business I don't need a lot of this but it's there incase. The most important thing we have found is the super easy simple Brightpearl POS solution that is sharing the same core data for products/customers/payments as our website and accounts in real time so if the last item sells online then we don't over sell this in store at the weekend. We have two small showrooms and can have two separate pos channels that make it easy to deal with customers in store and telephone orders in the main program. Push sales from POS to backend and vice versa. It makes us more efficient and look more professional in store and on the phone. Even as a small business we have constantly changing stock and a large number of products (over 11,000) so need control of those as simply as possible. Brightpearl has done that for us along with accounts functionality. I hope as brightpearl expands it can keep true to it's roots of supporting small businesses with a system that would normally only be available to big business with big budgets. The core simple EPOS is just perfect for us with multichannel order routes to the dispatch desk.

Vantagens: the simple EPOS systems linked into the core of the system in real time. You have to do things by the book and can't cut corners in processes.

Desvantagens: Sometimes you have to do things by the book and can't cut corners in processes.

  • Fonte da avaliação 
  • Avaliado em 08/02/2017
Avaliador Verificado
Director of Technology
Usou o software por: Mais de dois anos
  • Classificação geral
    3/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    3/5
  • Atendimento ao cliente
    3/5
  • Relação qualidade/preço
    3/5
  • Probabilidade de recomendação
    6/10
  • Fonte da avaliação 
  • Avaliado em 10/01/2018

"Mixed Bag with Areas of Opportunity"

Comentários: It's nice to have all your records in one place, but being able to make meaningful use of said data is a large area of opportunity, and it can be done with some substantial elbow grease. It's good for smaller companies, but larger companies would be better with different ERP solutions.

Vantagens: BP has made some improvements in key areas, such as the removal of purchasing of user slots. (e.g. if you had 10 users, only 4 could sign in at any one time). But there are still areas of opportunity, in terms of better facilitation of accounting, order, and inventory control. That said, it is probably still the most economical, if you want to really put in some elbow grease vs. other ERPs.

Desvantagens: Needs substantial improvements in reporting inventory and accurately pulling proper reports for tax accounting and other accounting, as well as aiding in projecting units to order per quarter/season. Basic functionality is fine, but could also be improved, as much of the panel is very Web 1.5. Really meant for smaller companies, and not larger complex ones.

Resposta dos fornecedores

por Brightpearl em 12/02/2018

Hi there,

Thank you for taking the time to review us. We're always pleased to get feedback from one of our customers. I'm pleased you're enjoying our updates to the platform. We're always looking to improve and feedback from users such as yourself is invaluable in assessing this.

Regarding your comment on Brightpearl being primarily suited to smaller companies, many of our customers are large businesses who have grown on Brightpearl and find our platform scales with them. Others join us as such as are impressed with the flexibility.

We would really like to explore the areas for development you mention. I would recommend dropping an email to your Customer Success Manager and we can get the ball rolling.

Thank you again.
Brightpearl

  • Fonte da avaliação 
  • Avaliado em 10/01/2018
Bryan B.
Saúde, bem-estar e condicionamento físico
Usou o software por: Mais de um ano
  • Classificação geral
    4/5
  • Praticidade
    Não avaliado
  • Recursos e funcionalidades
    Não avaliado
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    Não avaliado
  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 18/08/2015

"All in One Ecommerce Software"

Comentários: All in one eCommerce solution, helped us consolidate 4 software programs into 1 integrated app. Great for small to medium size ecom companies and those wishing to grow rapidly by automating routine processes and tasks. Saves us hours each day with automation and syncing of orders and inventory to multiple channels.

Vantagens: Multi-Channel inventory sync, accounting is integrated with the order fulfillment, CRM, and most of the functions you need to run a growing eCommerce business. They issue updates, bug fixes, and new features every few weeks. The software has come leaps and bounds forward in the past 2 years to become more stable, less buggy, with better automation and features. Nice to have all business functions located in 1 software rather than 5 different systems that constantly need synced and updated. Cloud based so you can work anywhere.

Desvantagens: As a US retailer there are a few UK oddities in the software but these are quickly being updated and changed to fit the US market. Customer support has also been improving since we started, but could be quicker to fix problems/ issue updates at times. They don't seem to understand at times that when something is broken, we can not run our business at all till it gets fixed. Some additional features and add-ons are not included in the base price of the software. They would be nice to have available but the price could get very expensive quickly and be out of budget for a small business. Would also like to see a quick way to back-up 'all' the data from the cloud locally in case of emergency or we needed it for another process. You can export data files and reports currently, but not the entire database at once.

  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 18/08/2015
Justine C.
Director and Founder
Usou o software por: 1 a 5 meses
  • Classificação geral
    4/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    3/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    Não avaliado
  • Fonte da avaliação 
  • Avaliado em 28/02/2018

"It's good enough to run my business on"

Vantagens: Brightpearl is both multicurrency and multi warehouse which is key to my business. It's easy to achieve this without heavy training.

Desvantagens: I dislike 2 things. I need multicurrency journeys and they don't supply plus the report writing is complex and difficult to customise.

Resposta dos fornecedores

por Brightpearl em 01/03/2018

Hi Justine,

Thank you for sparing the time out of your day to review us. We love to hear from our customers, so thank you.

I'm really pleased to hear that our multi-currency and warehousing functionality are helping you grow your business. It's great that you find Brightpearl easy to navigate and use too as we designed it that way.

We'd like to hear more about your constructive feedback. We provide multi-currency as you've said in your review, but if you need this extended further then we'd really like to hear your thoughts around specifics. Likewise, our reporting is customisable, but if it's not doing what you need, we'd like to explore this with you too.

The best way to get this started is to drop a line to your Customer Success Manager and they will schedule some time with you to hear your thoughts.

Thank you, Tom (Brightpearl)

  • Fonte da avaliação 
  • Avaliado em 28/02/2018