---
description: Tudo sobre Brightpearl: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Brightpearl - Preço, avaliações e classificação - Capterra Portugal 2026
---

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# Brightpearl

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> O Brightpearl é uma plataforma de operações de varejo totalmente integrada a todos os canais de vendas.
> 
> Verdict: Rated **4.4/5** by 197 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Brightpearl?

O Brightpearl é ideal para comércios varejistas com vários canais que vendem produtos acabados nas lojas, online ou em marketplaces online, como eBay e Amazon, com giro de US$ 1 milhão ou mais.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 197 Avaliações |
| Praticidade | 4.4/5 | Based on overall reviews |
| Suporte ao cliente | 4.4/5 | Based on overall reviews |
| Relação qualidade/preço | 4.2/5 | Based on overall reviews |
| Recursos | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Sage
- **Founded**: 1981

## Commercial Context

- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Alemanha, Austrália, Canadá, Dinamarca, Estados Unidos, Irlanda, Noruega, Nova Zelândia, Reino Unido, Suécia

## Recursos

- Atendimento do pedido
- Barcode/Ticket Scanning
- CRM
- Carrinho de compras
- Catalog Management
- Cobrança e faturamento
- Conciliação bancária
- Contabilidade
- Contas de clientes
- Controle de despesas
- Controle de estoque
- Controles/permissões de acesso
- Código de barras/RFID
- Ferramentas de colaboração
- Geração de relatórios financeiros
- Gerenciamento de faturas
- Gestão da cadeia de fornecedores
- Gestão de Pedidos em Espera
- Gestão de canais
- Gestão de comércio eletrônico
- Gestão de descontos
- Gestão de estoques
- Gestão de fornecedores
- Gestão de funcionários
- Gestão de projetos
- Gestão de remessas
- Gestão de renovações de pedidos
- Gestão de transações
- Gestão do fluxo de trabalho
- Gestão financeira
- Histórico do cliente
- Indicadores de desempenho
- Integração da contabilidade
- Marketing por e-mail
- Modelagem de processos & Design
- Operações de negócios integradas
- Orçamentos/estimativas
- Pagamentos eletrônicos
- Previsão
- Previsão da demanda
- Rastreamento de estoque
- Rastreamento de pedidos
- Rastreamento do custo
- Razão geral
- Real-Time Data
- Registro de auditoria
- Relatórios e análise de dados
- Relatórios e estatística
- Segurança de dados
- Third-Party Integrations

... and 14 more features

## Integrations (41 total)

- Adobe Commerce
- Authorize.Net Connector
- Avalara
- BILL Accounts Payable & Receivable
- Backbone
- BigCommerce
- Dotdigital
- EKM
- EasyPost
- FedEx Ship Manager
- FreightPOP
- Glew
- InfoPlus
- Klaviyo
- Lightspeed Retail

... and 26 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Plataformas de E-Commerce](https://www.capterra.pt/directory/3/ecommerce/software)

## Categorias relacionadas

- [Plataformas de E-Commerce](https://www.capterra.pt/directory/3/ecommerce/software)
- [Sistemas ERP](https://www.capterra.pt/directory/9/enterprise-resource-planning/software)
- [Software de Gestão de Varejo](https://www.capterra.pt/directory/20053/retail-management-systems/software)
- [Software de Gestão de Armazéns](https://www.capterra.pt/directory/30005/warehouse-management/software)
- [Software de Gestão de Estoque](https://www.capterra.pt/directory/30006/inventory-management/software)

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3. [NetSuite](https://www.capterra.pt/software/135757/netsuite) — 4.2/5 (2051 reviews)
4. [Odoo](https://www.capterra.pt/software/135618/odoo) — 4.2/5 (1314 reviews)
5. [QuickBooks Enterprise](https://www.capterra.pt/software/46497/quickbooks-enterprise) — 4.5/5 (20658 reviews)

## Avaliações

### "Deputy CEO" — 5.0/5

> **VICKI** | *25 de março de 2026* | Varejistas | Recommendation rating: 7.0/10
> 
> **Vantagens**: value the partnership and appreciate the team’s dedication and support.&#10;Also like the fact that you can take care payments, and there are loads of different plug ins that can be used
> 
> **Desvantagens**: Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on
> 
> We’ve been working with Brightpearl for many years, and this year we began implementing their WMS. While the journey hasn’t been without its challenges, \[sensitive content hidden\] has been fantastic—consistently going above and beyond to find solutions that ensure the system works effectively for our business.&#10;&#10;Our account managers, \[sensitive content hidden\], have also been a pleasure to work with. They are approachable, responsive, and always supportive, making collaboration easy and productive.&#10;&#10;We have experienced a few issues with system errors recently, but \[sensitive content hidden\] has been proactive in addressing these and is keeping us well informed on progress and improvements.

-----

### "Top ERP system" — 5.0/5

> **Rob** | *8 de abril de 2026* | Roupa e moda | Recommendation rating: 10.0/10
> 
> **Vantagens**: easy to use system that is very intuitive to use and really speeds up our internal business processes
> 
> **Desvantagens**: nothing really. the system just works and provides automated ways in which to process orders and ship goods out.
> 
> Top tier ERP system that once live is pretty bomb proof. No down time. Everything works as it should.&#10;&#10;Automation engine is rock solid and working with partners such as b.solutions means the platform can easily link with other tools.

-----

### "Easy to Use, but Room for Improvement" — 3.0/5

> **Taylor** | *16 de dezembro de 2025* | Roupa e moda | Recommendation rating: 4.0/10
> 
> **Vantagens**: It's pretty easy to use, overall.  It's easy to figure out for a new user, with relatively easy navigation.
> 
> **Desvantagens**: Reporting is hands down the \#1 downfall.  Some extremely critical reports are missing that I imagine EVERY single company would need.  There should be a way to build your own report, based on all fields available within BP.  That HAS to be a possibility, especially with AI these days - should mimic the Shopify reporting tool at baseline.  BP is also not great for a company where data management has to be extremely streamlined and uniform.  Not conducive to a company growing in size where every single detail matters and accuracy is important.  It'd also be helpful to have a customer service/support chat, instead of having to submit a ticket for every small question (which then gets lost in my emails).  To have access to a chat, I'd get my answers a lot quicker when I need them answered quickly.  Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems.
> 
> Again, easy to use so has been an easy transition to using this as our ERP platform.  With a lean time with no IT team, it's been a relatively low lift.  Working with  \[sensitive content hidden\]  has been great, and my experience with Arafatul at BSITC has been great as well.

-----

### "Easy and efficient OMS suite" — 4.0/5

> **Sarah** | *8 de abril de 2026* | Atacadistas | Recommendation rating: 6.0/10
> 
> **Vantagens**: Brightpearl has a large arsenal of out of the box connections and tools to help make streamlining our business easy and effective.
> 
> **Desvantagens**: Reporting and searching within the system is challenging for our team to quickly find information. Somethings we would like to see and be able to filter for our business are not easily achieved.
> 
> Overall we have had a wonderful experience with Brightpearl. The platform is constantly growing, improving, and expanding to add tools/functions to maximize the ability to use Brightpearl as a fully functioning system. We have had a wonderful experience with support and our account managers to get the most out of Brightpearl to uphold our business needs.

-----

### "Efficient, Reliable, and Great for Small Businesses" — 5.0/5

> **Monica** | *26 de março de 2026* | Fabricação elétrica/eletrônica | Recommendation rating: 9.0/10
> 
> **Vantagens**: I really appreciate how reliable and secure Brightpearl is. Order management is smooth and well-organized, and staff management is simple and effective. The platform is intuitive and helps keep everything organized, which is perfect for a small business.
> 
> **Desvantagens**: There have been very few minor bugs, but they are quickly resolved. I’d say sometimes the interface can feel a bit overwhelming at first, but it’s easy to get used to.
> 
> Overall, my experience has been very positive. Brightpearl has improved efficiency, made daily operations easier, and comes with excellent customer support. It’s a reliable, scalable solution that supports business growth and I would definitely recommend it to other small businesses.

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## Links

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