--- description: Tudo sobre Capsule: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Capsule - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas CRM](/directory/2/customer-relationship-management/software) > [Capsule](/software/124041/capsule) # Capsule Canonical: https://www.capterra.pt/software/124041/capsule Page: 1 / 8\ Seguinte: [Next page](https://www.capterra.pt/software/124041/capsule?page=2) > O Capsule é um CRM fácil de usar que ajuda as empresas a se manterem organizadas, saberem mais sobre clientes e criarem relacionamentos melhores. > > Verdict: Rated **4.5/5** by 167 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Capsule? Proprietários de empresas pequenas e em crescimento que desejam organizar melhor seus negócios e atividades de clientes. Líderes de vendas/marketing/vice-presidentes de pequenas e médias empresas que procuram uma solução de vendas. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 167 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zestia - **Location**: Manchester, GB - **Founded**: 2009 ## Commercial Context - **Preço inicial**: 15,00 € - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: espanhol, francês, inglês, português, português do Brasil - **Available Countries**: Alemanha, Argentina, Austrália, Bolívia, Brasil, Bélgica, Canadá, Chile, China, Chéquia, Colômbia, Croácia, Dinamarca, Emirados Árabes Unidos, Espanha, Estados Unidos, Estónia, Finlândia, França, Grécia and 25 more ## Recursos - Acesso para Celular - Análise de dados preditiva - Armazenamento de documentos - Arrastar e soltar - Automatização de processos e fluxos de trabalho - Automação dos processos comerciais - Ações ativadas por eventos - Banco de dados de contatos - Banco de dados do cliente - Campos personalizáveis - Captura de leads - Comentários/notas - Configuração do fluxo de trabalho - Distribuição de leads - Ferramentas de colaboração - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de e-mails - Gestão da atividade de vendas - Gestão de atribuições - Gestão de calendários - Gestão de campanhas - Gestão de clientes - Gestão de formulários - Gestão de leads - Gestão de prazos - Gestão de tarefas - Gestão do fluxo de trabalho - Gestão do pipeline - Gestão do pipeline de vendas - Indicadores de desempenho - Integração de redes sociais - Marketing por e-mail - Orçamentos/estimativas - Painel de atividades - Permissões por função - Pesquisa e filtro - Planificação/Programação de projetos - Previsão de vendas - Qualificação de leads - Rastreamento de e-mails - Rastreamento de interações - Rastreamento do projeto - Relatórios de vendas - Relatórios e análise de dados - Segmentação - Segmentação de clientes - Segmentação de leads - Seguimento de relatórios/projetos - Sistema de calendário ou lembretes ... and 11 more features ## Integrations (104 total) - ActiveCampaign - Acuity Scheduling - Aircall - Akita - Asana - Basecamp - Benchmark Email - Better Proposals - BigCommerce - CANDDi - CallFire - CallRail - Callbell - Chargebee - Cin7 Core ... and 89 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Bate-papo ## Category - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) ## Categorias relacionadas - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) - [Software CRM Online](https://www.capterra.pt/directory/30072/online-crm/software) - [Software de Gestão de Leads](https://www.capterra.pt/directory/30017/lead-management/software) - [Sistemas de Previsão de Vendas](https://www.capterra.pt/directory/30930/sales-forecasting/software) - [Sistemas de Workflow](https://www.capterra.pt/directory/30091/workflow-management/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6967 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18769 reviews) 4. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 5. [Dynamics 365](https://www.capterra.pt/software/157279/dynamics-365) — 4.4/5 (5817 reviews) ## Avaliações ### "A simple CRM that allowed us to hit the ground running" — 4.0/5 > **Robert** | *4 de agosto de 2022* | Gestão da educação | Recommendation rating: 9.0/10 > > **Vantagens**: I like the simplicity of the system. It was very quick and easy both to setup (and make changes to) and then to use the system. It has been very easy to train new employees on. The system has some good power around workflows - which have helped us lock down our processes and helped new staff to follow them. It has a good integration with Xero which has saved us a lot of time and has just released an integration into a mail campaign tool (Transpond) which looks to be a nice added bonus. > > **Desvantagens**: The system doesn't have a document generation tool (so you need to generate invoices and quotes in a separate system). It also is comparatively underpowered in the reports you can generate (even when you upgrade to the higher tiers that have additional reporting functionality). You can export full data sets to CSV - so we have built what we needed in Excel, but it would be nice to have it saved as reports and visualisations in the system. There also isn't the flexibility around notifications that I am previously used to (and so we have had to adjust the workflows a little). > > Overall I have been pleasantly surprised. I at first thought the system would be too underpowered for what we needed, but it has actually delivered on what we have needed and the simplicity of changing things has allowed us to easily experiment with our processes until we have things right. It has suited our small team very well - and I look forward to seeing how well it scales with us. ----- ### "My first choice for email marketing." — 4.0/5 > **Lombardiga** | *20 de dezembro de 2024* | Energias renováveis e meio ambiente | Recommendation rating: 9.0/10 > > **Vantagens**: Capsule software allows to efficiently send email campings and track all campaign performance in real-time. Customizability of the software is very high. > > **Desvantagens**: Capsule software excels in most areas I have nothing to dislike. > > The product has allowed us to efficiently create professional looking camping and provide reliable insights that enhance our decision making. ----- ### "Could be great but it has a fatal flaw." — 3.0/5 > **Michael** | *23 de março de 2024* | Consultoria de gestão | Recommendation rating: 0.0/10 > > **Vantagens**: Simplicity. Price. It appeared to be the right product for the right price. > > **Desvantagens**: They don’t understand the mission critical relationship between logging an activity and a related task generation. It has to be done entirely manually with no auto reminders or follow-ups. It seemed like such a basic requirement that I didn’t even check for it. My bad. > > I am hoping that they will fix the above deficiency quickly or we have to change to a different app. ----- ### "wonderful Software for every business" — 5.0/5 > **Peter** | *20 de novembro de 2020* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: We have used this software for over five years. We used to use act and were reluctant to move to another provider. We moved because we could use the software on all forms of devices, anywhere in the world. The other great feature is that it is so simple to use, you hardly need any training at all > > **Desvantagens**: Actually we love it, so we dont really have anything negative to say > > The software is simple to use, it has a wide range of tools that you can use. However, the great thing you dont have to use all the features and they are hidden away, so they dont affect your everyday usage. Incredibly for this type of software and all the tools you can access, it is incredibly affordable for personal, small business or large companies. We really love the product ----- ### "Capsule Review" — 5.0/5 > **REBECCA** | *24 de setembro de 2020* | Imobiliárias | Recommendation rating: 10.0/10 > > **Vantagens**: Very easy to set up Easy and intuitive to use It is flexible enough so that it can be moulded around a requirement or purpose, even if that function isn't immediately obvious. The support staff are great at coming up with solutions and work arounds Support staff are very quick to respond. The close links with Mailchimp and Zapier are great and really easy to merge different systems. > > **Desvantagens**: You can't 'drag and drop' documents from the system to emails. There's no 'pre-opportunity' stage - i.e. no way of registering an interest in a product (linking a client and product or organisation) without it being a formal 'opportunity' - there needs to be a 'pre-opportunity' facility to ease admin in the system. There's no way of retaining a record of a meeting in the calendar. There's no one to stand behind my husband and remind him to record notes in the system\! :-) ----- Page: 1 / 8\ Seguinte: [Next page](https://www.capterra.pt/software/124041/capsule?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/124041/capsule) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data