--- description: Tudo sobre Vonigo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Vonigo - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software FSM (Gerenciamento de Serviços de Campo)](/directory/10009/field-service-management/software) > [Vonigo](/software/123572/vonigo) # Vonigo Canonical: https://www.capterra.pt/software/123572/vonigo Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/123572/vonigo?page=2) > O Vonigo funciona para empresas de trabalho de campo que buscam otimizar as operações e aumentar as vendas. > > Verdict: Rated **4.5/5** by 79 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Vonigo? Grandes e pequenas empresas de trabalho de campo, incluindo franquias. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 79 Avaliações | | Praticidade | 4.2/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Fullsteam ## Commercial Context - **Preço inicial**: 98,00 US$ - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos ## Recursos - Agendamento - Agendamento de trabalhos - Agendamento em tempo real - Alertas/notificações - Aplicativo móvel - Assinatura eletrônica - Banco de dados de associados - Banco de dados de contatos - CRM - Captura de fotos - Cobrança e faturamento - Coleta de pagamento no campo - Compromissos recorrentes - Contabilidade - Controle de horas - Doações online - GPS - Gerenciamento de documentos - Gerenciamento de faturas - Gestão da comunicação - Gestão da disponibilidade - Gestão de arrecadação de fundos - Gestão de calendários - Gestão de campanhas - Gestão de clientes - Gestão de contratos e licenças - Gestão de doadores - Gestão de equipamentos - Gestão de estoques - Gestão de frotas - Gestão de inspeções - Gestão de recibos - Gestão de reclamações - Gestão de trabalhos - Gestão preventiva - Gestão técnica - Histórico de atendimento - Intranet de franquias - Mensagens de SMS - Orçamentos/estimativas - Processamento de pagamentos - Rastreamento de equipamentos - Rastreamento de trabalho - Real-Time Updates - Relatórios e estatística - Relógio de ponto online - Reservas online - Roteamento - Sincronização de calendários - Third-Party Integrations ... and 13 more features ## Integrations (8 total) - 8x8 Contact Center - Google Analytics 360 - Google Calendar - QuickBooks Desktop - QuickBooks Online - RingCX - Xero - authorize.net ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone ## Category - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.pt/directory/10009/field-service-management/software) ## Categorias relacionadas - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.pt/directory/10009/field-service-management/software) - [Sistemas de Gestão de Franquias](https://www.capterra.pt/directory/10059/franchise-management/software) - [Software para Serviço de Limpeza](https://www.capterra.pt/directory/10062/maid-service/software) - [Software de Expedição de Serviço](https://www.capterra.pt/directory/30059/service-dispatch/software) - [Sistemas de Agendamento](https://www.capterra.pt/directory/30087/scheduling/software) ## Alternativas 1. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5203 reviews) 2. [Jobber](https://www.capterra.pt/software/127994/jobber) — 4.6/5 (1456 reviews) 3. [FieldPulse](https://www.capterra.pt/software/153475/fieldpulse) — 4.6/5 (445 reviews) 4. [Service Fusion](https://www.capterra.pt/software/135788/service-fusion) — 4.3/5 (308 reviews) 5. [ServiceTitan](https://www.capterra.pt/software/150053/servicetitan) — 4.3/5 (332 reviews) ## Avaliações ### "Vonigo Grows with your business" — 5.0/5 > **Avaliador Verificado** | *16 de outubro de 2023* | Formação profissional e coaching | Recommendation rating: 10.0/10 > > **Vantagens**: Vonigo and their team provide the support that allows you to overcome integration issues that might arise. They work with you when you bring up any concern you might have and ensure that a plan is place to execute a solution for that concern. > > **Desvantagens**: I think the that route optimization has some issues at times, but going back to the pro- they work with you to ensure it does not affect your business. ----- ### "Overall, it's been fantastic." — 5.0/5 > **Kyle** | *14 de fevereiro de 2018* | Recommendation rating: 10.0/10 > > **Vantagens**: The ease of use was huge. Being able to add in a pickup takes less than a minute and also having a weeks worth of pickups right in front of my eyes, rather than sifting through several papers to find one specific pickup has been huge. Also, during this time of the year, I'll get calls from donors who have lost their donation receipt and are looking for a new one. Instead spending potentially hours finding that one donation receipt from June 2017, I can simply enter in the last name and instantly find all of their information. I got one of those calls today and I had everything resolved in less than a few minutes. > > **Desvantagens**: What we like least is how donors are able to select that they'd like to donate money to offset the cost of the pickup, but there isn't a way for them to insert their card information and actually donate right at that moment. I've been told that there is a way to have this resolved, but it would require another outside source and would cost additional expenses. Having this resolved would be amazing\! > > There are so many benefits. Having a database of all your donors is huge. If I'm having a light day, I can quickly see all of my corporate donors and send them a friendly e-mail letting them know that we're here for them if they'd like to donate again, or just to send them a "follow up" e-mail. Having all of your pickups laid out right in front of your eyes (not shuffling through papers to find that specific donor). Being able to add/remove items and/or change pickup dates with just a couple clicks. The software is amazing and has been a complete game changer for me. The amount of time I've saved from literally handwriting all of the donation receipts with pen and paper and also filing/organizing them afterwards has been substantial. You guys have done a heck of a job with this software and it's made my life a whole lot easier, more organized and more efficient\! Thank you thank you thank you\! ----- ### "Outdated and unresponsive" — 3.0/5 > **Andrew** | *16 de fevereiro de 2023* | Construção | Recommendation rating: 0.0/10 > > **Vantagens**: I initially chose Vonigo for the booking by zip code feature. We loved this about Vonigo but we were never able to get our online booking user interface to look professional. Our customers would complain that the aspect ratios were all off, the page would blink and then they would just give up and sometimes call to schedule over the phone. I attempted to fix this with vonigo several times but after generating a few serious cases with them to fix/redesign the UX of the customers side of things, I gave up. Getting ahold of Vonigo support is impossible. For example, just go on their website right now and call for technical support. You won't hear back from them for a week. Now imagine having a problem with your CRM and it takes that company a fully week to get back to you. Unacceptable. > > **Desvantagens**: They're expensive and they charge upwards of $750 to implement features that are free for even the most basic CRM's. $750 to add online payment? Really? We all know you're taking existing code and injecting it. It's like you need to go figure out how this is done for a few days and then add it to our package. Vonigo wants a lot of money for things that come standard and free with other CRM's. And their support is non-existent. That's what bothers me most. They truly don't care to be in touch with you. You have to drag them across the dirt online to get a response. > > I don't like it and we're moving on. They haven't innovated any new features in a couple years. I think this is a dead project. Maybe they just have a couple people sitting around working on this and that but it seems like even Vonigo has given up on Vonigo. ----- ### "What I love about Vonigo" — 5.0/5 > **Kate** | *13 de julho de 2020* | Serviços ao consumidor | Recommendation rating: 9.0/10 > > **Vantagens**: Vonigo is very powerful, yet flexible and customizable for how we do business. The customer support team responds quickly and is amazingly patient and accommodating. Reports on any metric you can think of are available, but if what you doesn't already exist, Vonigo's support will create a custom report. Best of all, Vonigo didn't just want to sign us up - they suggest ways we might take advantage of different features, and they actively seek our feedback on how the product is working for us - not something you find too often. > > **Desvantagens**: There is a bit of a learning curve here. I realize Vonigo is customized for each and every customer, but some of the more basic or generic-type help videos in a knowledge base could free up your support people for more difficult queries. Finally, a "back" button that goes back to the previous screen would be welcome\! > > Vonigo allows us to have visibility into our franchisees' business activities, makes for easy marketing to previous customers and pulls whatever BI is needed at the individual franchise level or for the company overall. There is lots of room for us to expand how we're using it in the future, and for now, it doesn't overly complicate transactions for our franchisees - allowing them to focus on running their business, rather than doing paperwork for their business. ----- ### "Future of Field Service Software" — 5.0/5 > **Matthew** | *12 de novembro de 2015* > > My company Better Life Maid is a multi-unit house cleaning service. We picked Vonigo because of the ability to manage multiple units seamlessly from one call center based software platform. As we plan our expansion, we believe that the Vonigo platform will allow us to maintain a centralized office system that handles sales, marketing, dispatch, scheduling, customer service, billing, and nearly every day to day function of our spoke offices. All we need to do is focus on hiring and managing staff in those locations, and allocating supplies (which we can track in Vonigo as well). One of the key features that has kept us with Vonigo is their robust scheduling system. It allows us to manage a complex system with rule based bookings. This is important so our teams are not booked too far away between jobs. That way our sales people don't need to have an intimate knowledge of each location and its operations, but merely follow the rules applied to its routes and days. This is especially important as we have implemented Vonigo's online booking portal. We saw the need years ago to move to an online booking system, and we were one of the first in our vertical to do so. Online bookings now make up half of our new client sales for first cleanings. We anticipate this to become a significant part of our revenue stream and growth strategy in the coming months and years. Very few other software suites allow anything nearly as robust or as complete as this feature. Vonigo still lacks a couple features we want (what software doesn't). It still does not have a customer portal complete as of November of 2015, but that is on the roadmap for early 2016. This will allow our customers to manage their own accounts. Check on past or upcoming visits, update their credit card if it has expired, and make schedule adjustments on the fly as long as they will fall within the route based rules we have applied to the schedule. We believe this with the online booking portal will allow us to scale, while maintaining a leaner back office footprint, and increasing overall profitability. Roman the main developer of the software, and John are very responsive to your requests, and I feel like I have been a partner in the development of this software over time. Obviously no software has everything baked in from day one, but I see constant updates and improvements from the Vonigo team based in large part to the requests and needs of their clients. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/123572/vonigo?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/123572/vonigo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data