---
description: Tudo sobre CDK Global: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: CDK Global - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas para Revenda de Veículos](/directory/20005/auto-dealer/software) > [CDK Global](/software/122988/cdk-global)

# CDK Global

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> Soluções integradas que gerenciam todas as concessionárias e processos de compra, como publicidade digital, financiamento, venda, seguros e muito mais.
> 
> Verdict: Rated **4.1/5** by 210 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa CDK Global?

Projetado para revendedores de caminhões, automóveis, equipamentos marítimos, motocicletas, equipamentos pesados e veículos recreativos em toda a Europa, América do Norte, África, Oriente Médio, Ásia-Pacífico e América do Sul.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.1/5** | 210 Avaliações |
| Praticidade | 4.0/5 | Based on overall reviews |
| Suporte ao cliente | 4.1/5 | Based on overall reviews |
| Relação qualidade/preço | 4.0/5 | Based on overall reviews |
| Recursos | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: CDK Global
- **Founded**: 1974

## Commercial Context

- **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: francês, inglês
- **Available Countries**: Canadá, Estados Unidos

## Recursos

- Banco de dados de contatos
- Contabilidade
- Departamento de atendimento ao cliente
- Gerenciamento de contatos
- Gerenciamento de documentos
- Gestão de estoques
- Gestão de financiamento
- Gestão de leads
- Gestão de áreas de vendas
- Para concessionárias de automóveis
- Rastreamento de interações
- Rastreamento de locação
- Relatórios e análise de dados

## Opções de suporte

- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Sistemas para Revenda de Veículos](https://www.capterra.pt/directory/20005/auto-dealer/software)

## Categorias relacionadas

- [Sistemas para Revenda de Veículos](https://www.capterra.pt/directory/20005/auto-dealer/software)
- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)
- [Software de Contabilidade para Concessionárias](https://www.capterra.pt/directory/31296/auto-dealer-accounting/software)

## Alternativas

1. [Carsforsale.com](https://www.capterra.pt/software/178449/carsforsale) — 4.6/5 (2363 reviews)
2. [AutoManager](https://www.capterra.pt/software/2058/deskmanager) — 4.9/5 (239 reviews)
3. [DealerCenter](https://www.capterra.pt/software/71935/dealercenter) — 4.9/5 (1482 reviews)
4. [AutoRaptor CRM](https://www.capterra.pt/software/118844/autoraptor-crm) — 4.6/5 (273 reviews)
5. [Frazer](https://www.capterra.pt/software/34553/frazer-auto-dealer-software) — 4.7/5 (150 reviews)

## Avaliações

### "CDK is great..If only it was more user friendly" — 5.0/5

> **Jeffrey** | *27 de novembro de 2023* | Automotivo | Recommendation rating: 8.0/10
> 
> **Vantagens**: I like that CDK has many important functions that add value to our daily operations. I like the fact it serves many functions in an all in one software.
> 
> **Desvantagens**: I wish CDK was more user friendly. On the F\&amp;I side, be ready to train employees for weeks before being fully ready to sign a customer up.
> 
> CDK is great, it has many features built in one single product.

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### "Software unmatched\!" — 4.0/5

> **ZACHARIAH** | *5 de maio de 2025* | Transporte rodoviário e ferroviário | Recommendation rating: 8.0/10
> 
> **Vantagens**: The part look up system, it worked very well. I really enjoyed the fact that when you type just partial part of a number you were looking for, it would pull all possibilites.
> 
> **Desvantagens**: The adjustment system, such as bin counts. When adjusting a part out of inventory, sometimes it would adjust to a negative quantity, which would throw inventory levels off.
> 
> Great experience for the time I used CDK, it was a little difficult to learn the system at first, but once setup, it was a very smooth operation.

-----

### "Could use some improvements" — 4.0/5

> **Audra** | *7 de junho de 2026* | Automotivo | Recommendation rating: 6.0/10
> 
> **Vantagens**: I like that the information I need is in one place mand that it can be used for verious things, i.e. acounting, ordering etc.
> 
> **Desvantagens**: What I like least is that you can only search by account number, invoice or part number and not by VIN or PO, it freezes up a lot and has had issues being usable at all numerous times in the last couple years and it does not save your settings when you change them, as soon as you restart your computer it goes back to the originaly settings, even though I have hit save numerous times in each screen it does not safe. For instance when you change the inversion color from the ugly gold to a different color it will not stay. I do wonder about how secure it is however especially after it was hacked last, it made work very difficult.
> 
> My overall experience is good. I feel there a lot of things however that can be improved and have seen them offered on other programs.

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### "Assistant Parts Manager" — 2.0/5

> **Austin** | *2 de setembro de 2025* | Transporte rodoviário e ferroviário | Recommendation rating: 1.0/10
> 
> **Vantagens**: Not entirely sure if I can list something that I like the most. I have looked into other DMS systems and thus far, over the past three years, I have found that CDK is well behind the times and I can't think of anything I like the most other than I have been using it for 14 years and I know how to navigate through it.
> 
> **Desvantagens**: Almost everything, very difficult to find things within CDK that you don't know about. Just the other day I tried to find where I could delete something out of the system, vendor codes/sources, and it took me almost an hour to figure it out even with the "launch code search" function.
> 
> It gets the job done but with a disconnect on all sides. There are other DMS systems out there that flow much better and answer a lot of things that we need and CDK just doesn't seem to want to bring their system into the 21st century.

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### "Wholesale parts sales mgr" — 5.0/5

> **Anthony** | *8 de junho de 2026* | Automotivo | Recommendation rating: 9.0/10
> 
> **Vantagens**: Productivity reports, sales reports, not very difficult to navigate, the ability for someone new to system to pick up quickly
> 
> **Desvantagens**: Lack of more types of OEM sales by parts , more efficiency tracking g by departments, too much cut and pasting
> 
> Overall it is the best system in OEM world, customer service and helpline is phenomenal and handles any tasks requests quickly

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## Links

- [View on Capterra](https://www.capterra.pt/software/122988/cdk-global)

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