---
description: Tudo sobre Epic: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Epic - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Prontuários Eletrônicos](/directory/20028/electronic-medical-records/software) > [Epic](/software/122278/epiccare-emr)

# Epic

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> Software de prontuário eletrônico ambulatorial rápido e fácil de usar para médicos, desenvolvido para organizar os dados dos pacientes usando ferramentas de gestão de pedidos e avaliação de prontuários.
> 
> Verdict: Rated **4.4/5** by 456 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Epic?

O Epic atende hospitais, organizações médicas, clínicas, consultórios independentes, centros acadêmicos, profissionais de saúde e grupos especializados.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 456 Avaliações |
| Praticidade | 4.1/5 | Based on overall reviews |
| Suporte ao cliente | 4.2/5 | Based on overall reviews |
| Relação qualidade/preço | 4.1/5 | Based on overall reviews |
| Recursos | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Epic Systems
- **Founded**: 1979

## Commercial Context

- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: dinamarquês, espanhol, finlandês, inglês, neerlandês
- **Available Countries**: Austrália, Estados Unidos, Reino Unido

## Recursos

- Acompanhamento da saúde
- Agendamento de compromissos
- Agendamento de consultas médicas
- Agendamento do paciente
- Ajuda de programação
- Cobrança e faturamento
- Conformidade com HIPAA
- Criação de diagramas
- Envolvimento do paciente
- Gestão de consultórios
- Gestão de fichas dos pacientes
- Gestão de reclamações
- História clínica eletrônica/informatizada
- Limpeza de Reclamações
- Manutenção de documentos da OSHA
- Modelos personalizáveis
- Para fins médicos
- Portal de autoatendimento
- Portal do cliente
- Rastreamento de conformidade
- Remote Treatment Planning
- Suporte para tomar decisões
- Verificação de elegibilidade de seguro
- Videoconferência

## Opções de suporte

- Email/Help Desk
- Bate-papo

## Category

- [Sistemas de Prontuários Eletrônicos](https://www.capterra.pt/directory/20028/electronic-medical-records/software)

## Categorias relacionadas

- [Sistemas de Prontuários Eletrônicos](https://www.capterra.pt/directory/20028/electronic-medical-records/software)
- [Programas de Saúde Ocupacional](https://www.capterra.pt/directory/32619/occupational-health/software)
- [Software para Faturamento Médico](https://www.capterra.pt/directory/30026/medical-billing/software)
- [Plataforma de Telemedicina](https://www.capterra.pt/directory/30949/telemedicine/software)
- [Software para Gestão de Clínicas](https://www.capterra.pt/directory/20029/medical-practice-management/software)

## Alternativas

1. [Fusion](https://www.capterra.pt/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews)
2. [ModMed](https://www.capterra.pt/software/124590/ema) — 4.4/5 (369 reviews)
3. [Tebra](https://www.capterra.pt/software/129169/tebra) — 3.9/5 (1380 reviews)
4. [AestheticsPro](https://www.capterra.pt/software/93446/aestheticspro) — 4.4/5 (662 reviews)
5. [Jane](https://www.capterra.pt/software/178984/jane-app) — 4.8/5 (534 reviews)

## Avaliações

### "Great interface\! User friendly\! 100% Recommend\!" — 5.0/5

> **Carlie** | *13 de fevereiro de 2026* | Consultório médico | Recommendation rating: 10.0/10
> 
> **Vantagens**: Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a patient's overall health and records , pertaining to.
> 
> **Desvantagens**: At times it does seem to lag.And there are other times where it does not update automatically and sync with the office itself.
> 
> Generally a good experience.  Everything is very accessible.  Some things are harder to locate, however, their customer service is great at resolving and answering any questions or concerns you may have.

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### "Epic very efficient" — 5.0/5

> **Tabatha** | *9 de abril de 2026* | Hospitais e Saúde | Recommendation rating: 10.0/10
> 
> **Vantagens**: What I liked most about Epic is how comprehensive and integrated the platform is. It brings together patient records, scheduling, billing, and communication in one place, which really streamlines workflows and reduces the need for multiple systems. The user interface is consistent across modules, and once you get familiar with it, it becomes very efficient to navigate. I also appreciate the strong reporting tools and the ability to customize certain features to fit different organizational needs.
> 
> **Desvantagens**: What I liked least about Epic is that the system can feel overly complex and difficult to learn, especially for new users. The interface isn’t always intuitive, and it often takes significant training to become comfortable using it efficiently. Additionally, some workflows require too many clicks, which can slow down productivity. Customization options, while powerful, can also make the system inconsistent across different organizations, leading to confusion when switching environments.
> 
> Overall, my experience with Epic has been positive. It’s a powerful and reliable platform that effectively centralizes many aspects of healthcare operations, which helps improve organization and coordination. While there is a learning curve and some workflows can be time-consuming, the system becomes much more efficient with regular use. Its robust features, strong data management, and wide adoption across healthcare organizations make it a valuable tool despite some usability challenges.

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### "EPIC Review" — 3.0/5

> **Shawnalee** | *24 de março de 2025* | Hospitais e Saúde | Recommendation rating: 8.0/10
> 
> **Vantagens**: This was for a large hospital practice and it absolutely served large massive customer bases. We were able to do cloud hosting, it was used with Epic Practice Management super easy, and had no issues with EMR charts.
> 
> **Desvantagens**: Very expensive because it is used in such a large capacity.
> 
> For serving a hospital of over 1,000 employees, it worked well. I had no issues with it but did come with a large learning curve.

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### "Patient care Easier" — 4.0/5

> **Rhema** | *27 de abril de 2026* | Hospitais e Saúde | Recommendation rating: 9.0/10
> 
> **Vantagens**: I really appreciate that Epic has so many easy tabs of information - they are user friendly indeed.&#10;I've been using it for many years now, it is so easy to use when looking for lab results, imaging, appointments for my patients.
> 
> **Desvantagens**: What I like least about Epic is that it can at times feel clunky when trying to look for items for multiple patients.
> 
> Overall it has been a great addition to my work while caring for patients.&#10;As I help coordinate patients care, EPIC has made this job easier to support them.

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### "Powerful and Easy to Use, But Comes at a Price" — 5.0/5

> **Avaliador Verificado** | *18 de abril de 2026* | Segurança de rede e informática | Recommendation rating: 9.0/10
> 
> **Vantagens**: Epic stands out for its intuitive interface and fast performance. Despite being a feature-rich platform, it’s relatively easy to navigate once you’re familiar with the layout. The system loads quickly and handles large volumes of patient data without noticeable lag, which makes a real difference during busy clinic days.
> 
> **Desvantagens**: The biggest drawback is the cost. Epic is one of the more expensive EHR solutions on the market, and for smaller practices, the licensing and implementation fees can be a significant financial burden. The value for money doesn’t always feel justified, especially when some features go underutilized.
> 
> Overall, Epic is a powerful and reliable EHR system that delivers on performance and usability. It streamlines clinical workflows and helps staff stay organized and efficient. However, the high price point is a barrier for many practices. If budget is not a constraint, Epic is a solid choice for healthcare organizations looking for a dependable, fast, and user-friendly platform.

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## Links

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