---
description: Tudo sobre TeamViewer ONE: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: TeamViewer ONE - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/30928/remote-support/software) > [TeamViewer ONE](/software/122252/teamviewer)

# TeamViewer ONE

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> Conecte-se a qualquer PC ou servidor ao redor do mundo em poucos segundos. Controle remotamente o PC de um parceiro como se você estivesse sentado na frente dele.
> 
> Verdict: Rated **4.6/5** by 11629 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa TeamViewer ONE?

O TeamViewer está disponível em quase todos os países, em mais de 30 idiomas.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.6/5** | 11629 Avaliações |
| Praticidade | 4.6/5 | Based on overall reviews |
| Suporte ao cliente | 4.3/5 | Based on overall reviews |
| Relação qualidade/preço | 4.4/5 | Based on overall reviews |
| Recursos | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: TeamViewer
- **Founded**: 2005

## Commercial Context

- **Preço inicial**: 24,90 €
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, checo, chinês, chinês tradicional, coreano, dinamarquês, espanhol, francês, hebraico, húngaro, indonésio, inglês, italiano, japonês, neerlandês, polaco, português, russo, sueco, turco, ucraniano, árabe
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 207 more

## Recursos

- Acesso remoto e monitoramento
- Acesso sem supervisão
- Acompanhamento de atividades
- Alerta em tempo real
- Alertas/notificações
- Backup e recuperação
- Bate-papo ao vivo
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- Chat com vídeo
- Comentários/notas
- Compartilhamento de tela
- Controle e acesso remoto
- Controles/permissões de acesso
- Deteção de anomalias/malwares
- Digitalização automática
- Ferramentas de colaboração
- Gerenciamento da implantação
- Gerenciamento de aplicativos
- Gerenciamento de apps
- Gerenciamento de dispositivos
- Gerenciamento de documentação
- Gerenciamento de documentos
- Gerenciamento de reuniões
- Gerenciamento de segurança
- Gerenciamento de software
- Gerenciamento de tickets de suporte
- Gestão da base de conhecimento
- Gestão de estoques
- Gestão de políticas
- Gestão de terminais
- Gestão de toda a rede
- Gestão de tíquetes
- Gestão do conhecimento
- Implantação Automática de Atualizações
- Monitoramento
- Monitoramento remoto e gestão
- Painel
- Para MSPs (Serviços gerenciados)
- Portal de autoatendimento
- Provisionamento de rede
- Rastreamento de recursos
- Real-Time Monitoring
- Relatórios de TI
- Scanner de vulnerabilidades
- Segurança de aplicativos
- Suporte remoto
- Transferência de arquivos
- Videoconferência
- Workflow Automation

... and 35 more features

## Integrations (22 total)

- AnyDesk
- Dynamics 365 Business Central
- Freshdesk
- Google Meet
- IBM Security MaaS360
- Ivanti Neurons for MDM
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud

... and 7 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software)

## Categorias relacionadas

- [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software)
- [Software de Comunicação de Equipe](https://www.capterra.pt/directory/31033/team-communication/software)
- [Software de Gestão de Ativos de TI](https://www.capterra.pt/directory/30077/it-asset-management/software)
- [Software de Segurança de Endpoint](https://www.capterra.pt/directory/30907/endpoint-protection/software)
- [Software MSP](https://www.capterra.pt/directory/30921/msp/software)

## Alternativas

1. [Zoho Assist](https://www.capterra.pt/software/181775/zoho-assist) — 4.7/5 (1426 reviews)
2. [NinjaOne](https://www.capterra.pt/software/165889/ninjaone) — 4.7/5 (293 reviews)
3. [ISL Light](https://www.capterra.pt/software/146892/isl-light) — 4.7/5 (779 reviews)
4. [Slack](https://www.capterra.pt/software/135003/slack) — 4.7/5 (24121 reviews)
5. [Supremo Remote Desktop](https://www.capterra.pt/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Avaliações

### "TeamViewer for Remote Access" — 3.0/5

> **Avaliador Verificado** | *4 de janeiro de 2026* | Energias renováveis e meio ambiente | Recommendation rating: 7.0/10
> 
> **Vantagens**: It’s easy to use when needed to give remote access to my computer. I particularly enjoy that the access needs to be renewed. This way, if you don’t wish to grant remote access anymore, you ca just reload the password information.
> 
> **Desvantagens**: It lags a bit sometimes. I am not sure if the access has been lost if or if the other user is still there.

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### "Team Viewer. Team Victory." — 5.0/5

> **Avaliador Verificado** | *20 de fevereiro de 2025* | Administração pública | Recommendation rating: 10.0/10
> 
> **Vantagens**: User experience, security, and professional standards.
> 
> **Desvantagens**: There are too many features splitting between other versions of the same software.
> 
> My overall experience is great. I use it daily in my work.

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### "Good remote management software" — 5.0/5

> **Avaliador Verificado** | *26 de abril de 2019* | Serviços financeiros | Recommendation rating: 7.0/10
> 
> **Vantagens**: It is a very good remote management software that enables the help and collaboration between users and administrators.
> 
> **Desvantagens**: As it offers a lot of features it sometimes feels complex, or sometimes it is hard to find some functionalities.

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### "Easy remote access with a few small connection issues" — 4.0/5

> **Harshul** | *15 de abril de 2026* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10
> 
> **Vantagens**: What I like most about TeamViewer ONE is how easy it is to connect to another device. At work I use it a lot for helping coworkers when they get stuck or when I need to access my own system remotely. 
The connection is usually fast and smooth, even when the network isn’t perfect. 
File transfer is quick and saves me time because I don’t have to email stuff around. The interface is simple enough that even non‑tech people can follow instructions. It also works across different devices, which is handy when I’m not on my main laptop.
> 
> **Desvantagens**: Sometimes the connection drops randomly and I have to reconnect again, which gets annoying when I’m in the middle of fixing something. 
The app can feel a bit heavy on older machines and takes a moment to load. A few features are hidden in menus and take time to find. The mobile version works but it’s not very comfortable to control a full desktop from a phone. 
Also, sometimes the session freezes for a few seconds and I have to wait it out. Not huge issues but they slow me down during busy days.
> 
> Overall my experience has been good. I use TeamViewer ONE mainly for remote support and quick troubleshooting at work, and it saves me a lot of walking around or waiting for someone to explain their issue. 
It’s reliable enough for daily use and makes remote access simple. There are small bugs and connection hiccups here and there, but nothing that stops me from doing my job.
 For remote support and accessing files or apps from another device, it works well and keeps things efficient.

-----

### "TeamViewer One Review by Softidity" — 4.0/5

> **Ontiretse** | *7 de maio de 2026* | Design | Recommendation rating: 9.0/10
> 
> **Vantagens**: TeamViewer One makes remotes support very simple and fast. minimal preparation is required and there is smooth remote troubleshooting.
> 
> **Desvantagens**: there are connectivity and performance issues within the app. lag during screen sharing and occasional session disconnection.
> 
> overall TeamViewer is a very strong remote support and device management platform with reliable IT support and effective for managing devices remotely.

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## Links

- [View on Capterra](https://www.capterra.pt/software/122252/teamviewer)

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| de-AT | <https://www.capterra.at/software/122252/teamviewer> |
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| en | <https://www.capterra.com/p/194565/TeamViewer/> |
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| tr | <https://www.capterra.web.tr/software/122252/teamviewer> |

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