---
description: Tudo sobre TeamViewer ONE: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TeamViewer ONE - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/30928/remote-support/software) > [TeamViewer ONE](/software/122252/teamviewer)

# TeamViewer ONE

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> Conecte-se a qualquer PC ou servidor ao redor do mundo em poucos segundos. Controle remotamente o PC de um parceiro como se você estivesse sentado na frente dele.
> 
> Verdict: Rated **4.6/5** by 11636 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa TeamViewer ONE?

O TeamViewer está disponível em quase todos os países, em mais de 30 idiomas.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.6/5** | 11636 Avaliações |
| Praticidade | 4.6/5 | Based on overall reviews |
| Suporte ao cliente | 4.3/5 | Based on overall reviews |
| Relação qualidade/preço | 4.4/5 | Based on overall reviews |
| Recursos | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: TeamViewer
- **Founded**: 2005

## Commercial Context

- **Preço inicial**: 24,90 €
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, checo, chinês, chinês tradicional, coreano, dinamarquês, espanhol, francês, hebraico, húngaro, indonésio, inglês, italiano, japonês, neerlandês, polaco, português, russo, sueco, turco, ucraniano, árabe
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 207 more

## Recursos

- Acesso remoto e monitoramento
- Acesso sem supervisão
- Acompanhamento de atividades
- Alertas/notificações
- Backup e recuperação
- Bate-papo ao vivo
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- Chamadas de áudio
- Chat com vídeo
- Comentários/notas
- Compartilhamento de tela
- Controle e acesso remoto
- Controles/permissões de acesso
- Deteção de anomalias/malwares
- Digitalização automática
- Ferramentas de colaboração
- Gerenciamento da implantação
- Gerenciamento de aplicativos
- Gerenciamento de dispositivos
- Gerenciamento de documentação
- Gerenciamento de documentos
- Gerenciamento de reuniões
- Gerenciamento de segurança
- Gerenciamento de software
- Gerenciamento de tickets de suporte
- Gestão da base de conhecimento
- Gestão de Remediação
- Gestão de edição
- Gestão de estoques
- Gestão de terminais
- Gestão de toda a rede
- Gestão de tíquetes
- Gestão do conhecimento
- Implantação Automática de Atualizações
- Monitoramento
- Monitoramento remoto e gestão
- Painel
- Para MSPs (Serviços gerenciados)
- Portal de autoatendimento
- Provisionamento de rede
- Rastreamento de recursos
- Real-Time Monitoring
- Relatórios de TI
- Remote Update/Installation
- Scanner de vulnerabilidades
- Segurança de aplicativos
- Suporte remoto
- Transferência de arquivos
- Videoconferência

... and 35 more features

## Integrations (22 total)

- AnyDesk
- Dynamics 365 Business Central
- Freshdesk
- Google Meet
- IBM Security MaaS360
- Ivanti Neurons for MDM
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud

... and 7 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software)

## Categorias relacionadas

- [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software)
- [Software de Comunicação de Equipe](https://www.capterra.pt/directory/31033/team-communication/software)
- [Software de Gestão de Ativos de TI](https://www.capterra.pt/directory/30077/it-asset-management/software)
- [Software de Segurança de Endpoint](https://www.capterra.pt/directory/30907/endpoint-protection/software)
- [Software MSP](https://www.capterra.pt/directory/30921/msp/software)

## Alternativas

1. [NinjaOne](https://www.capterra.pt/software/165889/ninjaone) — 4.7/5 (296 reviews)
2. [Zoho Assist](https://www.capterra.pt/software/181775/zoho-assist) — 4.7/5 (1472 reviews)
3. [Slack](https://www.capterra.pt/software/135003/slack) — 4.7/5 (24183 reviews)
4. [Supremo Remote Desktop](https://www.capterra.pt/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)
5. [ISL Light](https://www.capterra.pt/software/146892/isl-light) — 4.7/5 (779 reviews)

## Avaliações

### "TeamViewer for Remote Access" — 3.0/5

> **Avaliador Verificado** | *4 de janeiro de 2026* | Energias renováveis e meio ambiente | Recommendation rating: 7.0/10
> 
> **Vantagens**: It’s easy to use when needed to give remote access to my computer. I particularly enjoy that the access needs to be renewed. This way, if you don’t wish to grant remote access anymore, you ca just reload the password information.
> 
> **Desvantagens**: It lags a bit sometimes. I am not sure if the access has been lost if or if the other user is still there.

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### "Team Viewer. Team Victory." — 5.0/5

> **Avaliador Verificado** | *20 de fevereiro de 2025* | Administração pública | Recommendation rating: 10.0/10
> 
> **Vantagens**: User experience, security, and professional standards.
> 
> **Desvantagens**: There are too many features splitting between other versions of the same software.
> 
> My overall experience is great. I use it daily in my work.

-----

### "Good remote management software" — 5.0/5

> **Avaliador Verificado** | *26 de abril de 2019* | Serviços financeiros | Recommendation rating: 7.0/10
> 
> **Vantagens**: It is a very good remote management software that enables the help and collaboration between users and administrators.
> 
> **Desvantagens**: As it offers a lot of features it sometimes feels complex, or sometimes it is hard to find some functionalities.

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### "Team view good access" — 5.0/5

> **Muiz** | *5 de agosto de 2026* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 9.0/10
> 
> **Vantagens**: TeamViewer is great especially when you got problem with your computer and need an IT to work on it for you
> 
> **Desvantagens**: Hard to get on when you don’t understand how it work, but if you read the manual you will get to like it
> 
> I love teamviewer it help me in a lot of situations and helped solve a lot of problem by getting in another person computer with there access

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### "TeamViewer One Review by Softidity" — 4.0/5

> **Ontiretse** | *7 de maio de 2026* | Design | Recommendation rating: 9.0/10
> 
> **Vantagens**: TeamViewer One makes remotes support very simple and fast. minimal preparation is required and there is smooth remote troubleshooting.
> 
> **Desvantagens**: there are connectivity and performance issues within the app. lag during screen sharing and occasional session disconnection.
> 
> overall TeamViewer is a very strong remote support and device management platform with reliable IT support and effective for managing devices remotely.

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## Links

- [View on Capterra](https://www.capterra.pt/software/122252/teamviewer)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/software/122252/teamviewer> |
| de | <https://www.capterra.com.de/software/122252/teamviewer> |
| de-AT | <https://www.capterra.at/software/122252/teamviewer> |
| de-CH | <https://www.capterra.ch/software/122252/teamviewer> |
| en | <https://www.capterra.com/p/194565/TeamViewer/> |
| en-AE | <https://www.capterra.ae/software/122252/teamviewer> |
| en-AU | <https://www.capterra.com.au/software/122252/teamviewer> |
| en-CA | <https://www.capterra.ca/software/122252/teamviewer> |
| en-GB | <https://www.capterra.co.uk/software/122252/teamviewer> |
| en-IE | <https://www.capterra.ie/software/122252/teamviewer> |
| en-IL | <https://www.capterra.co.il/software/122252/teamviewer> |
| en-IN | <https://www.capterra.in/software/122252/teamviewer> |
| en-NZ | <https://www.capterra.co.nz/software/122252/teamviewer> |
| en-SG | <https://www.capterra.com.sg/software/122252/teamviewer> |
| en-ZA | <https://www.capterra.co.za/software/122252/teamviewer> |
| es | <https://www.capterra.es/software/122252/teamviewer> |
| es-AR | <https://www.capterra.com.ar/software/122252/teamviewer> |
| es-CL | <https://www.capterra.cl/software/122252/teamviewer> |
| es-CO | <https://www.capterra.co/software/122252/teamviewer> |
| es-CR | <https://www.capterra.co.cr/software/122252/teamviewer> |
| es-DO | <https://www.capterra.do/software/122252/teamviewer> |
| es-EC | <https://www.capterra.ec/software/122252/teamviewer> |
| es-MX | <https://www.capterra.mx/software/122252/teamviewer> |
| es-PA | <https://www.capterra.com.pa/software/122252/teamviewer> |
| es-PE | <https://www.capterra.pe/software/122252/teamviewer> |
| fi | <https://www.capterra.fi/software/122252/teamviewer> |
| fr | <https://www.capterra.fr/software/122252/teamviewer> |
| fr-BE | <https://fr.capterra.be/software/122252/teamviewer> |
| fr-CA | <https://fr.capterra.ca/software/122252/teamviewer> |
| fr-LU | <https://www.capterra.lu/software/122252/teamviewer> |
| it | <https://www.capterra.it/software/122252/teamviewer> |
| ja | <https://www.capterra.jp/software/122252/teamviewer> |
| ko | <https://www.capterra.co.kr/software/122252/teamviewer> |
| nb | <https://www.capterra.no/software/122252/teamviewer> |
| nl | <https://www.capterra.nl/software/122252/teamviewer> |
| nl-BE | <https://www.capterra.be/software/122252/teamviewer> |
| pl | <https://www.capterra.pl/software/122252/teamviewer> |
| pt | <https://www.capterra.com.br/software/122252/teamviewer> |
| pt-PT | <https://www.capterra.pt/software/122252/teamviewer> |
| sv | <https://www.capterra.se/software/122252/teamviewer> |
| tr | <https://www.capterra.web.tr/software/122252/teamviewer> |

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