DemandCenter

Vantagens: The product is comprehensive and easy to use. Management is very interested in the performance, reliability and user experience. They also incorporate new features suggested by users as quickly as it makes sense to modify the application. Customer Service is probably the best experience I've had in 20 years. The Client Success team is exceptional. They respond quickly and with exact information as available.

Desvantagens: We work so extensively with the team at eTrigue that anything we don't like is generally ignored due to our customer experience, which is exceptional. For the record, we are one of the largest users and clients of DemandCenter.

Comentários: High recommend eTrigue Demand Center. We have used other marketing automation solutions that require dedicated programmers to support, and extensive training. eTrigue had us up and running in 5 days, and is extremely user friendly. AND IT IS EASY TO CHANGE CAMPAIGNS MID STREAM. With other systems it was an act of god to change our campaigns. eTrigue lets us pause campaigns, change them, and compare the performance of everything is one view. Their team is very supportive, and will help you do most anything.

Vantagens: Marketing automation for the rest of us at its best.
Excellent support team, responsive and thorough.
Easy to create, pause and change campaigns on the fly
No dedicated programmers needed
Drag and drop interface is very intuitive
Automate flows with as many emails and actions or alerts as you want.
Integrated with SFDC, and chat within a week.
Lead flow is up over 300%
Reporting is very flexible, and instant
Able to run over 30 programs simultaneously, allowing only a few hours a week.
They dont charge for users or emails or visits
Highly recommend eTrigue DemandCenter

Desvantagens: none that i know of.

Vantagens: eTrigue has several helpful templates for landing pages and emails. The customer support is very helpful and usually responds within the hour of your request.

Desvantagens: Is anyone experiencing an extremely low open rate on campaigns? I have sent several campaigns out within the last month or two and the majority of my recipients are claiming they do not have the email in their inbox or spam folder. However, on my message effectiveness report, it shows that they were delivered and usually only have 4 or 5 bounce backs out of 1,000. I am very concerned that my message is not being received and my marketing efforts have failed. After reaching out to eTrigue support I made necessary changes, example: enabling MIME (Multipurpose Internet Mail Extensions) which provides a plain text message in addition to our HTML format, but still my open rates are significantly low. Any tips? Thoughts?

Comentários: We support many clients who have limited resources internally. eTrigue Demand Center lets the client create emails, landing pages with a simple to use editor, create lead alerts for their sales teams, and integrate with their webinars.

Vantagens: Very easy to use. Reporting is fully customizable with a few clicks. Does not require a CRM system to use, though you can integrate with salesforce.com, MS Dynamics or SugarCRM in about 15 minutes.

Desvantagens: We have not had any issues. The eTrigue support team is very responsive, free to use, and gets back to us very quickly.

Comentários: I've been using eTrigue for about 5 or 6 years and think it's great. I've also used other email and marketing automation tools and this one is great for the price.

Vantagens: Great product for the price. Support is good.

Desvantagens: Would like better syncing with salesforce and supression lists.