---
description: Tudo sobre Lightspeed Retail: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Lightspeed Retail - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas PDV](/directory/20052/point-of-sale/software) > [Lightspeed Retail](/software/120491/lightspeed-retail)

# Lightspeed Retail

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> Este POS baseado em nuvem centraliza a gestão de estoques, o gerenciamento de funcionários, os relatórios de vendas e a contabilidade em locais e canais.
> 
> Verdict: Rated **4.0/5** by 975 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Lightspeed Retail?

As funcionalidades do Lightspeed estão alinhadas com as prioridades dos varejistas e donos de restaurantes. Ele simplifica as tarefas do dia a dia para que você fique livre para se concentrar no que importa: o crescimento dos negócios e a experiência do cliente.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.0/5** | 975 Avaliações |
| Praticidade | 4.1/5 | Based on overall reviews |
| Suporte ao cliente | 3.9/5 | Based on overall reviews |
| Relação qualidade/preço | 3.8/5 | Based on overall reviews |
| Recursos | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Lightspeed
- **Location**: Montreal, Canadá
- **Founded**: 2012

## Commercial Context

- **Preço inicial**: 109,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), iPad (tablet)
- **Idiomas**: alemão, francês, inglês, neerlandês
- **Available Countries**: Alemanha, Austrália, Bélgica, Canadá, França, Nova Zelândia, Países Baixos, Reino Unido, Suíça

## Recursos

- API
- Acesso para Celular
- Administração de website
- Banco de dados do cliente
- Barcode/Ticket Scanning
- CRM
- Carrinho de compras
- Catalog Management
- Cobrança e faturamento
- Contabilidade
- Contas de clientes
- Controle de estoque
- Controle e acesso remoto
- Código de barras/RFID
- For Bakeries
- For Small Businesses
- Gerenciamento de SEO
- Gerenciamento de pedidos de compra
- Gestão de canais
- Gestão de clientes
- Gestão de comércio eletrônico
- Gestão de conteúdo
- Gestão de descontos
- Gestão de estoques
- Gestão de estoques do varejo
- Gestão de fornecedores
- Gestão de pedidos
- Gestão de preços
- Gestão de produtos
- Gestão de promoções
- Gestão de renovações de pedidos
- Histórico de transações
- Imagem de marca personalizável
- Integração da contabilidade
- Marketing de multicanal
- Otimização de estoques
- Pagamentos eletrônicos
- Personalização
- Processamento de pagamentos
- Rastreamento de devoluções
- Rastreamento de estoque
- Rastreamento do custo
- Rastreamento do número de série
- Reconhecimento de códigos de barras
- Relatórios de vendas
- Relatórios e análise de dados
- Relatórios e estatística
- Sincronização de dados
- Tela de toque
- Third-Party Integrations

... and 12 more features

## Integrations (76 total)

- 7shifts
- APPSeCONNECT
- Adobe Commerce
- Agendrix
- Amadeus
- Amaka
- Ascent360
- BevSpot Food and Beverage Management
- Birdeye
- Booxi
- CXMEngine
- Chowly
- City Hive
- Cloudbeds
- CoverManager

... and 61 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas PDV](https://www.capterra.pt/directory/20052/point-of-sale/software)

## Categorias relacionadas

- [Sistemas PDV](https://www.capterra.pt/directory/20052/point-of-sale/software)
- [Sistemas PDV para iPad](https://www.capterra.pt/directory/30915/ipad-pos/software)
- [Sistemas de Controle de Estoque](https://www.capterra.pt/directory/30106/inventory-control/software)
- [Software de PDV para Varejo](https://www.capterra.pt/directory/31656/retail-pos-system/software)
- [Software de Código de Barras](https://www.capterra.pt/directory/10051/barcoding/software)

## Alternativas

1. [Epos Now](https://www.capterra.pt/software/152638/epos-now) — 3.8/5 (713 reviews)
2. [Shopify](https://www.capterra.pt/software/83891/shopify) — 4.5/5 (6670 reviews)
3. [PayPal](https://www.capterra.pt/software/179251/paypal) — 4.6/5 (26304 reviews)
4. [RetailEdge](https://www.capterra.pt/software/76636/retailedge) — 4.8/5 (186 reviews)
5. [Shopify POS](https://www.capterra.pt/software/205337/shopify-pos) — 4.6/5 (239 reviews)

## Avaliações

### "A great all-inclusive system" — 5.0/5

> **Steve** | *20 de janeiro de 2021* | Varejistas | Recommendation rating: 10.0/10
> 
> **Vantagens**: Integration across POS, eCommerce, Accounting, Data Analytics is excellent. We have been able to increase both sales and efficiency with this system. The accounting feature and its daily export to QuickBooks allows me to spend only a few minutes each day keeping books up to date. It certainly makes year-end a breeze. Lightspeed Analytics is an invaluable resource for forecasting and identifying areas of opportunity. Customer support is available 24/7 and if they aren't able to answer my question immediately, I have received a timely follow-up within a day or two.
> 
> **Desvantagens**: There are some work-arounds that I have implemented. It would be nice to have the option for recurring billing and serial number tracking (not just adding a serial number to an item) as well as a better protocol for backordered items on Purchase Orders.
> 
> Our industry was using a server-based software which was cumbersome and VERY outdated. Switching to Lightspeed has allowed me to more easily fulfil online orders, process transactions remotely, and communicate with our customer base more effectively.

-----

### "The Point of Sale solution" — 4.0/5

> **Avaliador Verificado** | *7 de janeiro de 2021* | Telecomunicações | Recommendation rating: 9.0/10
> 
> **Vantagens**: I tinkered with this software and got ot know this from the inside and out. I like the functionalities as it allows you to break free from the spreadsheet and manual entry. Gone are the days of tallying and doing adjustments on a piece of paper. It has filter functions for reporting, it auto calculates taxes by assigning it in the initial setup, browser printing integration, you can conveniently import inventory from a csv file to your POS system and export those reports in a csv format. The hardware associated to it works seamlessly like the tablets, scanners, and printers. Although , it endorses Apple products, it works perfectly fine with Windows operating systems. It also has a companion product which is called Lightspeed Accounting that is comparable to Quickbooks
> 
> **Desvantagens**: A few bugs are slowly being fixed as each maintenance and update is released, just like any other software. Although workarounds can be done to remedy it, but you'd have to seek assistance from Tech Support.
> 
> Overall, the software does a great job in helping Accountants, managers and front liners in the Retail industry. What's great is that it integrates with ECommerce to be more efficient in selling your products out there, not just from the brick and mortar setup, but in the online as well.

-----

### "Stay away from them" — 1.0/5

> **Andre** | *17 de junho de 2025* | Varejistas | Recommendation rating: 0.0/10
> 
> **Vantagens**: Market leader, works well when you don’t need support, customer service is almost inexistent. Used to be good
> 
> **Desvantagens**: Absolutely unacceptable predator To overcharge outside of contract for unwanted un-needed services. Unlawful company, stay away
> 
> No service, no support then extra charge without reason for no service just for penalty. Stay away from them

-----

### "Best POS for small businesses" — 5.0/5

> **Jessica** | *4 de setembro de 2019* | Varejistas | Recommendation rating: 10.0/10
> 
> **Vantagens**: I moved from Lightspeed to Clover and it's night and day. I had to piecemeal the Clover system on the back end to be useful and Lightspeed hands you so much. I've since added more and more of the Lightspeed system like loyalty because their tools are amazing. One of the best parts is their customer service. You get quick answers and they go above and beyond. Whether it's something as simple as why isn't my shipping working on ecom or how can I verify my website with the different social media platforms, their FAQs and customer service team never disappoint. If you are thinking about switching, do it. You won't regret it. It's made me more efficient all around. Thanks Lightspeed\!
> 
> **Desvantagens**: Lots of different options so it takes a bit to determine what you need to use.
> 
> One major benefit is how easy my ordering is with their PO system.

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### "Most complete and easy POS" — 5.0/5

> **Rosaline** | *2 de setembro de 2020* | Alimentação e bebidas | Recommendation rating: 8.0/10
> 
> **Vantagens**: It is easy to use as you can search for the individual items and put items in categories. It also enable us to put in modifier on each item with additional price too
> 
> **Desvantagens**: Very expensive compared to other POS. Only if the report format can be modified to be a little bit more simpler
> 
> Very easy to use

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