--- description: Tudo sobre eClinicalWorks: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eClinicalWorks - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Prontuários Eletrônicos](/directory/20028/electronic-medical-records/software) > [eClinicalWorks](/software/120360/eclinicalworks) # eClinicalWorks Canonical: https://www.capterra.pt/software/120360/eclinicalworks Page: 1 / 17\ Seguinte: [Next page](https://www.capterra.pt/software/120360/eclinicalworks?page=2) > O eClinicalWorks é um dos líderes em TI para assistência médica, fornecendo prontuários eletrônicos (EHR) inovadores e personalizáveis e gestão de práticas médicas. > > Verdict: Rated **3.3/5** by 396 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa eClinicalWorks? Soluções inovadoras e personalizáveis para cada ambiente, incluindo consultórios de atendimento básico, centros cirúrgicos ambulatoriais, centros de saúde, hospitais, clínicas móveis e mais de 50 especialidades. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **3.3/5** | 396 Avaliações | | Praticidade | 3.3/5 | Based on overall reviews | | Suporte ao cliente | 2.8/5 | Based on overall reviews | | Relação qualidade/preço | 3.0/5 | Based on overall reviews | | Recursos | 3.4/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: eClinicalWorks - **Location**: Indianapolis, EUA - **Founded**: 1999 ## Commercial Context - **Preço inicial**: 449,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (local), Linux (local) - **Idiomas**: espanhol, inglês - **Available Countries**: Estados Unidos ## Recursos - Admissão de pacientes - Agendamento - Agendamento de compromissos - Agendamento de consultas médicas - Agendamento do paciente - Ajuda de programação - Cobrança de consultas médicas - Conformidade com HIPAA - Contas a receber - Criação de diagramas - Envolvimento do paciente - Gestão da receita - Gestão de compromissos - Gestão de consultórios - Gestão de estoques - Gestão de fichas dos pacientes - Gestão de reclamações - História clínica eletrônica/informatizada - Integração EHR/EMR - Lembretes - Limpeza de Reclamações - Medication Management - Mensagens instantâneas seguras - Modelos personalizáveis - Monitoramento de pacientes - Pagamentos eletrônicos - Para fins médicos - Portal de autoatendimento - Portal do cliente - Processamento de pagamentos - Rastreamento de conformidade - Receitas médicas eletrônicas - Reconhecimento de voz - Relatórios e análise de dados - Relatórios e estatística - Remote Treatment Planning - Resultados de laboratórios - Suporte para tomar decisões - Verificação de elegibilidade de seguro - Videoconferência - Várias localizações ## Integrations (2 total) - Sunoh - healow Genie ## Opções de suporte - Email/Help Desk - Suporte por telefone - Assistência 24/7 ## Category - [Sistemas de Prontuários Eletrônicos](https://www.capterra.pt/directory/20028/electronic-medical-records/software) ## Categorias relacionadas - [Sistemas de Prontuários Eletrônicos](https://www.capterra.pt/directory/20028/electronic-medical-records/software) - [Software de Prontuário Eletrônico para Cardiologia](https://www.capterra.pt/directory/32561/cardiology-emr/software) - [Software de Prontuário Eletrônico para Podologia](https://www.capterra.pt/directory/32617/podiatry-emr/software) - [Software de Transcrição Médica](https://www.capterra.pt/directory/30212/medical-transcription/software) - [Software de Reconhecimento de Voz](https://www.capterra.pt/directory/30098/speech-recognition/software) ## Alternativas 1. [Fusion](https://www.capterra.pt/software/136876/pediatric-therapy-emr) — 4.3/5 (717 reviews) 2. [ModMed](https://www.capterra.pt/software/124590/ema) — 4.5/5 (567 reviews) 3. [AestheticsPro](https://www.capterra.pt/software/93446/aestheticspro) — 4.5/5 (678 reviews) 4. [Epic](https://www.capterra.pt/software/122278/epiccare-emr) — 4.4/5 (456 reviews) 5. [Tebra](https://www.capterra.pt/software/129169/tebra) — 3.9/5 (1385 reviews) ## Avaliações ### "It gets the job done" — 4.0/5 > **Jason** | *4 de setembro de 2018* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 7.0/10 > > **Vantagens**: ECW can get most of what you want done. I work mainly on the reporting side and staff support. The ability to pull reports is pretty good with their EBO system. We get almost everything we need reporting wise from that system whether it’s financial or encounter data. Their support is pretty responsive usually calling back the same day in most cases. Their billin service is pretty good and is very reasonable. Our company pays about 8% totally cost with ECW which is pretty much the industry standard. > > **Desvantagens**: There are sometimes a lot of clicks with ECW. Anytime you do an upgrade something is not going to work which is very frustrating. If you are a CPC practice you will be frustrated as their reporting dashboard took until the middle of 2018 to start working and then we upgraded and now we are waiting on a patch to get the dashboard back up. Don’t expect to speak to anyone that’s first language is English when you call support. We started with ECW in late 2015 and we had to setup everything from scratch which we thought was really strange as they have so many practices you would think there would already be templates for almost everything. > > It gets the job done for us and it probably just like most other EMRs they all have issues but at the end of the day they allow you to record your notes and bill the insurance. ----- ### "Eclinical works review" — 5.0/5 > **Adrian** | *30 de março de 2025* | Consultório médico | Recommendation rating: 7.0/10 > > **Vantagens**: Patient Portals, Automated Task box and appt scheduling > > **Desvantagens**: Expensive and poor customer service and issues with connections > > I enjoyed the software speed and efficiency as well as the ease of use when training new users ----- ### "Horrible support process" — 1.0/5 > **Chris** | *2 de julho de 2025* | Consultório médico | Recommendation rating: 7.0/10 > > **Vantagens**: Relatively easy to maneuver for basic charting and billing. A lot of functionality, but everything is an additional cost and keeping up with the constant upgrades and ancillary products can be difficult > > **Desvantagens**: Customer service is a head ache. No issue/question is ever an easy solution. Everything requires a ticket, so you are constantly waiting on them to call you at their convenience. > > Awful support structure. Hard to get the techs to understand your problem. Accessing any of their platforms requires multiple factor authentication, so it makes dealing with them even more difficult. ----- ### "Endless Features for a Wide Range of Medical Practices" — 5.0/5 > **Haley** | *19 de março de 2026* | Consultório médico | Recommendation rating: 10.0/10 > > **Vantagens**: For years my experience with eClinicalWorks has proven that it provides a one size fits all solution that simplifies the difficulties with work in patient care. > > **Desvantagens**: Sending medications and prescriptions is a bit challenging when a change or update to a patient chart occurs. > > Overall i am very satisfied with all the years of experience i have with eClinicalWorks. There are endless features and it can be of use for just about any medical practice. ----- ### "Recommended" — 4.0/5 > **Avaliador Verificado** | *10 de março de 2026* | Consultório médico | Recommendation rating: 10.0/10 > > **Vantagens**: What I liked about it was that it was easy to navigate, It did not take long for me to know where to find what I was looking for. > > **Desvantagens**: All the information you are able to see in just one screen, it was a little overwhelming at first though. > > Overall I can say it is a good software, it was a good experience. I do recommend i for the healthcare field. ----- Page: 1 / 17\ Seguinte: [Next page](https://www.capterra.pt/software/120360/eclinicalworks?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/120360/eclinicalworks) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data