18 anos ajudando empresas portuguesas
a escolherem o melhor software
eClinicalWorks
Conheça eClinicalWorks
A eClinicalWorks é uma empresa privada, uma das líderes em TI para assistência médica, fornecendo soluções abrangentes de prontuário eletrônico (EHR) e gerenciamento de consultórios, usadas por mais de 850.000 fornecedores em mais de 20 países.
Quem usa eClinicalWorks?
Soluções inovadoras e personalizáveis para cada ambiente, incluindo consultórios de atendimento básico, centros cirúrgicos ambulatoriais, centros de saúde, hospitais, clínicas móveis e mais de 50 especialidades.
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Avaliações do eClinicalWorks
eclinical review by medical practice
Comentários: I use eclinical every day. I look over patients notes, I put in authorization status in the charts, I review the testing and I use the templates to put in the testing based on the doctors notes. I also look over the schedule to see which patients will be coming in each day. It's a great platform, very robust with a lot of features and easy to jump in and start using for someone new.
Vantagens:
Eclinical is a great software. We use it for our medical practice for visit notes, internal notes, billing, faxes and medications.
Desvantagens:
We do need to use excel spreadsheets to keep track of certain things. There is no easy way to track the authorization process. I also don't like the way telephone notes are set up, it's not arranged for the workflow of the office staff but it's great for the doctors seeing the patients and for the storing of the records. Because so many platforms are not hipaa compliant I wish Eclinical had more of a way for the office staff to collaborate, to message each other, to have more crm features. For the medical features it does a great job though
The best EMR
Comentários: Easy to train software that allows for all manners of specialty and general practice billing and EMR.
Vantagens:
The simplicity of the software. Everything is easy to get to and there are so many useful features.
Desvantagens:
Sometimes there are too many clicks, a few things could simplified even further but overall it is a great software.
Resposta do eClinicalWorks
há 3 dias
Thank you for your positive feedback. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with eClinicalWorks.
DO NOT EVER BUY THIS SOFTWARE
Comentários: Eclinical charged me for a nurse practitioner every month for 5 years after she left. They canceled her but they did not cancel the billing. I was unaware as I was not receiving invoices. When I finally got the company to send invoices they were very vague and hard to understand. They are refusing to give me a refund. I canceled another doctor just 2 months ago, and they did the same thing! They charged me for him the very next month after he left. I called them on it, and they said that since the invoice was already paid by direct withdrawal, that I would not get a refund. I immediately stopped their ability to remove money from my account directly
Vantagens:
Nothing. I found out they settled a case with the DOJ for LYING about their product. The entire company is unethical.
Desvantagens:
The software has tons of errors. I have to report them individually by opening a ticket via a different web page. Regardless of how obvious the error is, they insist on calling you on the phone and logging into your computer without at least trying to check it out themselves. Then, nothing ever gets fixed.
Great Program
Comentários: I have utilized eClinicalWorks with two different organizations. I always found it to be extremely user friendly. Staff did not complain about it either which is always a plus. Physicians also found it helpful and easy to navigate.
Vantagens:
The ease of use. It does not take long to get comfortable with this program.
Desvantagens:
not many people are familiar with it....But I do not think that is y'alls fault.
Outpatient charting,
Comentários: As stated above, many years ago used the software when a family practice was switching from paper to EMR. There was not a good way to do this and wish there was. However the software itself was easy to use and learn. Love the interface ability and secure messaging for patients.
Vantagens:
Ability to integrate with other clinics and facilities. Team learned it quickly.
Desvantagens:
Not as many features as Epic or Cerner, however feel works well for outpatient practice. First used with transition to EMR from paper records and wish there had been a more efficient way to do.
