--- description: Tudo sobre New Relic: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: New Relic - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Gestão de Desempenho de Aplicações](/directory/30208/application-performance-management-software/software) > [New Relic](/software/118128/new-relic) # New Relic Canonical: https://www.capterra.pt/software/118128/new-relic Page: 1 / 9\ Seguinte: [Next page](https://www.capterra.pt/software/118128/new-relic?page=2) > A análise de software do New Relic fornece visibilidade e insights sobre o desempenho do aplicativo, a experiência do cliente e o sucesso comercial. > > Verdict: Rated **4.5/5** by 201 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 201 Avaliações | | Praticidade | 4.2/5 | Based on overall reviews | | Suporte ao cliente | 4.2/5 | Based on overall reviews | | Relação qualidade/preço | 4.0/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: New Relic - **Founded**: 2008 ## Commercial Context - **Preço inicial**: 10,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Canadá, China, Estados Unidos, Irlanda, Japão, Nova Zelândia, Países Baixos, Reino Unido, Singapura, Suécia, Índia ## Recursos - API - Alertas de limites - Alertas/notificações - Alerts/Escalation - Ambiente de desenvolvimento integrado - Análise da causa raiz - Análise de consultas - Análise de dados preditiva - Análise de rede - Análise de registros - Arrastar e soltar - Compilação de registros - Controles/permissões de acesso - Depuração - Detecção de anomalias - Ferramentas de colaboração - Ferramentas de diagnóstico - Geração de relatórios de incidentes - Geração de relatórios de tempo de funcionamento - Gerenciamento da implantação - Gerente de linha de base - Gestão de incidentes - Gestão de recursos - Gestão de tarefas - Gestão do desempenho - Gestão do fluxo de trabalho - Implantação contínua - Integração contínua - Interface gráfica do usuário - Monitoramento de TI - Monitoramento do desempenho - Monitoração da largura de banda - Painel - Painel de atividades - Painel personalizável - Pesquisa e filtro - Protocolo simples de gerência de rede (SNMP) - Real-Time Monitoring - Registro de auditoria - Registros de eventos - Relatórios e análise de dados - Relatórios e estatística - Resolução de problemas - Segurança de dados - Supervisão de rede - Testes de disponibilidade - Third-Party Integrations - Visualização de dados - Vários idiomas - Workflow Automation ... and 4 more features ## Integrations (142 total) - AWS AppSync - AWS CloudFormation - AWS CloudTrail - AWS Elastic Beanstalk - AWS Glue - AWS Identity and Access Management (IAM) - AWS IoT - AWS Lambda - AWS Personal Health Dashboard - AWS Step Functions - AlertOps - Amazon API Gateway - Amazon CloudFront - Amazon Connect - Amazon DocumentDB ... and 127 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Gestão de Desempenho de Aplicações](https://www.capterra.pt/directory/30208/application-performance-management-software/software) ## Categorias relacionadas - [Sistemas de Gestão de Desempenho de Aplicações](https://www.capterra.pt/directory/30208/application-performance-management-software/software) - [Programas de Monitoramento de Sites](https://www.capterra.pt/directory/10021/website-monitoring/software) - [Software de Gestão de Servidores](https://www.capterra.pt/directory/10019/server-management/software) - [Software para IT, Servidor e Monitoramento de Rede](https://www.capterra.pt/directory/32713/server-monitoring/software) - [Software de Gestão de Ciclo de Vida de Aplicativos](https://www.capterra.pt/directory/30525/application-lifecycle-management/software) ## Alternativas 1. [Site24x7](https://www.capterra.pt/software/168192/site24x7) — 4.7/5 (382 reviews) 2. [ManageEngine OpManager](https://www.capterra.pt/software/168854/manageengine-opmanager) — 4.6/5 (343 reviews) 3. [ManageEngine Applications Manager](https://www.capterra.pt/software/172323/manageengine-applications-manager) — 4.6/5 (268 reviews) 4. [Datadog](https://www.capterra.pt/software/135453/datadog-cloud-monitoring) — 4.6/5 (369 reviews) 5. [PRTG](https://www.capterra.pt/software/21581/prtg-network-monitor) — 4.6/5 (256 reviews) ## Avaliações ### "Does a very comprehensive job of monitoring." — 5.0/5 > **Ash** | *29 de setembro de 2025* | Rádio e televisão | Recommendation rating: 8.0/10 > > **Vantagens**: Its very comprehensive with many options and senarios available for monitoring performance and speed. > > **Desvantagens**: Some of the monitoring options are hard to setup. Some options have a higher learning curve and require more intergration into your application. > > Overall its a value and makes monitoring much easier with a wide variaty of options and metrics. I have it connected to Ops Genie as well for a full solution ----- ### "New Relic can do anything but is hard to get going with" — 4.0/5 > **Avaliador Verificado** | *21 de agosto de 2025* | Serviços e tecnologia da informação | Recommendation rating: 5.0/10 > > **Vantagens**: New Relic is a very expansive product that can do so so much. It really can cover the capabilities of multiple other products. > > **Desvantagens**: I found it very hard and complicated to get started without training. I found I got lost in the UI often and the terminology was confusing. It took a lot of training to figure out how to use it properly. > > I have used New Relic since 2016 but only in the last few years I set up the product and used it more extensively. ----- ### "New Relic delivers exceptional real time observability and deep full stack application monitoring" — 4.0/5 > **Estrella** | *11 de agosto de 2026* | Software | Recommendation rating: 8.0/10 > > **Vantagens**: Excellent application monitoring and web development insights boost performance and speed. Infrastructure management is clear, security controls are robust, customer support responds well, and overall value for money is solid. > > **Desvantagens**: Telemetry volume can reduce value for money. Customer support is slow on complex issues, web development and infrastructure management need fine-tuning, security setup takes time, and complex queries slow down performance and speed monitoring. > > Over 1 year, web development monitoring and infrastructure management improved app performance and speed. Customer support is helpful, security features keep data safe, and value for money remains strong despite initial monitoring setup curves. ----- ### "Worse each year" — 2.0/5 > **Dylan** | *7 de novembro de 2020* | Internet | Recommendation rating: 3.0/10 > > **Vantagens**: Has monitoring specific to the programming languages and database servers that we use > > **Desvantagens**: Cost is extremely high compared to the value of the service being provided. Many of the features can be found on other platforms for free or cheap. The designers and developers are clearly bad or mediocre. Entire platform is wrought with bugs and decisions about UI and configuration that make no sense and do not actually help the users of the product. They have done multiple revamps of the UI, which I am actually totally fine with in general because I am happy to learn new things, but they simply have not been improvements. Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year. I was legitimately astounded when I discovered this. I already pay through the nose for this software, and when I tried to file a support request they informed me I had to post in the community. Really??? $2000 per year isn't enough to respond to one measly email support request? I give email support for free for all of my customers, even ones who don't pay, because I legitimately want to make my products as good as possible. > > I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now. Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less value and no innovation. Meanwhile, many other companies provide many of their features with higher quality and for free. I've recently switched some things to AWS and other services because they are cheaper and more reliable. ----- ### "good monitoring tool easy to use freindly user interface" — 4.0/5 > **Lorenzo** | *29 de junho de 2026* | Seguros | Recommendation rating: 8.0/10 > > **Vantagens**: good monitoring tool that give real time notification in case of not reaching the application or the url address related to > > **Desvantagens**: One of the main downsides of New Relic is its complexity, especially for new users. The interface can feel overwhelming, with many features that require time and experience to fully understand. Pricing is another concern, as costs can quickly increase depending on usage and data ingestion, making it less predictable for smaller teams. Additionally, setting up custom dashboards and alerts can be time‑consuming and sometimes unintuitive. While the platform is powerful, occasional performance lag and delayed data updates can also impact the overall user experience, particularly when rapid troubleshooting is needed in critical production environments. > > Overall, my experience with New Relic has been very positive. It provides a comprehensive and powerful platform for monitoring applications, infrastructure, and user experience in one place. I especially appreciate the depth of insights, real-time analytics, and customizable dashboards, which make troubleshooting and performance optimization much more efficient. The alerting system is also reliable and helps quickly identify issues before they impact users. However, it does come with a learning curve, and costs can grow as usage increases. Despite these challenges, it remains a valuable tool for maintaining visibility and control over complex systems. ----- Page: 1 / 9\ Seguinte: [Next page](https://www.capterra.pt/software/118128/new-relic?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/118128/new-relic) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data