Quem usa esse software?

Small businesses who can't make group health insurance work. PeopleKeep is personalized health benefits automation software that makes offering health benefits simple, painless, and personal.

Avaliações médias

75 avaliações
  • Geral 4.9/5
  • Praticidade 4.8/5
  • Atendimento ao cliente 5/5
  • Recursos 4.8/5
  • Relação qualidade/preço 4.9/5

Detalhes do produto

  • Versão gratuita Não
  • Teste Grátis Não
  • Implantação Nuvem, SaaS, web
  • Formação Ao vivo online
    Webinars
    Documentos
  • Suporte Horário comercial
    Online

Dados sobre o fornecedor

  • PeopleKeep
  • http://www.peoplekeep.com
  • Fundada em 2015

Sobre o PeopleKeep

PeopleKeep is a new way to offer benefits called personalized benefits. Most people believe benefits are the services a company offers, such as a health insurance plan or 401(k). With personalized benefits, its the opposite. Companies give people tax-free money to spend on the consumer services they find most valuable. Its as simple as wages. PeopleKeep provides personalized benefits automation software that makes offering benefits simple, painless, and personal for everyone.

Recursos do PeopleKeep

  • Administração COBRA
  • Administração FMLA
  • Administração de FSA (autoridade de serviços financeiros)
  • Administração de aposentados
  • Administração de benefícios terceirizados
  • Administração de seguro por invalidez
  • Administração de seguros de saúde
  • Administração de seguros de vida
  • Banco de dados de funcionários
  • Conformidade com HIPAA
  • Gestão da dedução
  • Gestão de fornecedores
  • Gestão de planos de aposentadoria
  • Gestão de reclamações
  • Para corretores da bolsa
  • Para empregadores
  • Portal de autoatendimento

As avaliações mais úteis do PeopleKeep

excellent benefit for employees

Avaliado em 19/09/2018
Lisa H.
Owner/President
Construção, 13-50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Suporte ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: As a small business that cannot afford to offer healthcare to all my employees, we have turned to Peoplekeep as a solution. This allows us to help our employees pay for medical related expenses and ease their burden a bit. We are in our 6th month of using it and our employees are very thankful and excited that they get to be reimbursed for so many expenses. Some employees have even elected to have dental work done now that they know they can afford it with Peoplekeep reimbursement! That is rewarding for us, knowing we have helped take care of our employees in that way.

Vantagens: The software is very easy to use and navigate. There is always a person available to online chat with or call if you have questions. The turnaround time for any problems is really quick.

Desvantagens: I wish there was an app for iphones and droids instead of having to go online to access my account. As a user an app would be much easier to use. As an administrator of the policy, an app would allow me to assist my employees while away from my desk as well.

Resposta dos fornecedores

por PeopleKeep em 20/09/2018

Thanks for the great review! I appreciate you sharing your experience here, and it sounds like you¿ve really been able to help your employees with this benefit. I wanted to let you know that while we don¿t have a mobile app yet, our site is absolutely mobile friendly. You can access your account directly on your cell phone to make changes or approve reimbursements while you¿re away from the office.

Great Benefit for Small Business employees!

Avaliado em 15/08/2019
Lisa H.
admin. support/payroll
Construção, 13-50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Suporte ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: As a small business we could not afford to offer health insurance for our employees after recent rising costs of health insurance. We are a family business and strive to take care of our employees. Peoplekeep has been able to supplement our benefits package for our employees, enabling them to pay for health care services they otherwise would not have been able to have done. A good majority of our employees live paycheck to paycheck, so the thought of getting new glasses or going to the dentist is at the bottom of their list of priorities. Now however, they can do those things because they know they will be able to be fully reimbursed within a day or two. It is a good feeling knowing you are helping to ease the financial burden of health care for your employees.

Vantagens: The thing I liked most about this software is the simplicity of it. Even the most unskilled computer person can use it!

Desvantagens: The thing I like least about this software is that there is no phone number to call if you want to talk to someone. They do offer online chat and an online Help Center, however sometimes you just want a person to talk to if you have a question.

Resposta dos fornecedores

por PeopleKeep em 16/08/2019

Hi Lisa, thanks for leaving a review to let others know about your experience with PeopleKeep. We've sent you a note directly with information on how you and your employees can speak with us over the phone for those times when you just want a person to talk to directly!

Vote PeopleKeep!!

Avaliado em 17/09/2019
Lena K.
Provider Advocate Manager
Serviços financeiros, 13-50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Suporte ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: PeopleKeep is a great way to keep track of medical expenses and easily get reimbursed through your paychecks whether it is weekly, by-weekly, or monthly. PeopleKeep encourages you to take control of your physical health, mental health, and any sort of physical therapy or rehabilitation services you may need.

Vantagens: Well obviously getting reimbursed for my medical expenses is amazing in itself. It covers a wide range of medications and doctor visits. It isn't just prescription medication either, but also some over the counter medications as well. Some items on the list really surprised me such a various forms of birth control contraception available for reimbursement. It's a relief knowing I will be reimbursed for things that come up suddenly or for things that I have been putting off because of a financial bind. I love that and reimbursements come on the following paycheck so long as it is processed a few days prior. It's easy to navigate through the portal and it takes me seconds to submit a reimbursement request. They also notify you that they have received your request, as well as when it has been approved.

Desvantagens: It's pretty particular about the documents you send through (for good reason). Just be prepared to have dates, your name, and medical information clearly labeled.

Resposta dos fornecedores

por PeopleKeep em 23/09/2019

Thank you for your kind words, Lena. We're glad you enjoy using PeopleKeep and find value in our services. We know that submitting all the documentation for your expenses can be a hassle, but that's just to make sure your company stays in compliance with IRS regulations and doesn't get fined if they ever get audited.

We're always working to make our product better, so if you have any suggestions or further observations, we'd love to hear from you. You can contact us at [email protected]

Easy to Implement and Use

Avaliado em 23/10/2019
Sheri H.
Office Manager
Bens de consumo, 2-10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
Suporte ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Our company is not able to afford health insurance for our employees... but with PeopleKeep, we can offer the benefit of health reimbursements! We are now able to keep a couple employees who were contemplating leaving our company for others with health insurance benefits and we are confident that this will help us "lure" new high-quality employees to our company when we are looking to hire.

Vantagens: It was super simple to set up and begin using PeopleKeep. As a user (employee) and an administrator, I've found nothing complicated about the implementation or initial usage of PeopleKeep.

Desvantagens: I've nothing yet to complain about... it has been faultless thus far. I'm waiting to see how the first "year-end" goes... but I don't expect any issues.

customer experience

Avaliado em 19/09/2018
Sandra G.
Product Specialist /Photographer
Fotografia, 13-50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
3/5
Geral
3/5
Praticidade
3/5
Recursos e funcionalidades
5/5
Suporte ao cliente
3/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: When I first used the software to open my account it was very simple and easy to get started however, the system can't handle anything outside of normal straight forward billing and payment receipts without human intervention. My last attempt to get a refund has proven to be difficult without human intervention. It works fine for simple straight forward refunds but anything out of the ordinary is difficult because of limited options to make needed changes for unique situations. The software needs more flexibility.

Vantagens: Easy to read and move around. I love the color choices for various parts of the website.

Desvantagens: Limited options for unique situations. There isn't an option when your health premium changes for submitting a premium and altering the upcoming refund to be different from the previous refunds before the change. See below my situation for example: I logged into the account and the last refund attempt was labeled ineligible because I cancelled the last request for the refund of 157.80 as a health premium and changed it to a health payment. It said it was ineligible because I won't get the recurring refund each month if it is a payment. That is exactly why I changed the refund type. The system doesn't work when a client's insurance changes from one plan to another twice which is what has taken place this year with our health insurance. I opened the health premium in January of 2018 and paid the policy in full for the entire year and on May 1, 2018 our health policy changed and the premium was increased starting May 1, 2018. In July my husband lost his job due to health reasons and our policy changed again and the policy rate was reduced down to 1.00 starting September 1 as long as the past premiums were paid in full from May 1, 2018 through August 31, 2018 which was the 157.80. I didn't submit a reimbursement for May, June, or July prior to the refund request in September because I didn't make a payment yet. I made the payment August 31 but the bill they sent out was dated for September go figure? The software system can't handle this.

Resposta dos fornecedores

por PeopleKeep em 20/09/2018

Thanks for posting this! We really appreciate the feedback. We¿d love to chat with you about how we can improve our product.

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