Quem usa esse software?

Membership Organizations, Class and Afterschool Program Providers, Continuing Education Providers, Lifelong Learning, Community Health Class Providers, Non Profit Recreational Education, and Camps.

Avaliações médias

18 avaliações
  • Geral 4.2 / 5
  • Praticidade 3.6 / 5
  • Atendimento ao cliente 4.3 / 5
  • Recursos 3.7 / 5
  • Relação qualidade/preço 3.9 / 5

Detalhes do produto

  • Detalhes dos preços Please contact ProClass directly for pricing details
  • Versão gratuita Não
  • Avaliação gratuita Não
  • Implantação Nuvem, SaaS, web
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Ao vivo online
    Webinars
    Documentos
  • Suporte Horário comercial
    Online

Dados sobre o fornecedor

  • ProClass
  • http://www.ProClassOnline.com
  • Fundada em 2002

Sobre o ProClass

Flexible and easy to use, registration and class management software from ProClass brings key areas of your organization together into a single cloud based system. With powerful registration, membership and class management, and donor management, ProClass helps your organization grow and become more efficient all at the same time.

No transaction fees, no setup fees, with unlimited training and support.

Schedule a free demonstration today.

Recursos do ProClass

  • Administração de livrarias
  • Calendário online
  • Distrito escolar
  • Educação especial
  • Educação superior
  • Ensino fundamental e médio
  • Gestão de bibliotecas
  • Gestão de instalações
  • Gestão de lanchonetes
  • Gestão do programa de ensino
  • Gestão financeira
  • Gestão imobiliária
  • Independente/particular
  • Pagamentos online
  • Portal de pais e alunos
  • Relatórios e análise de dados
  • Acesso móvel
  • CRM
  • Gerenciamento de SEO
  • Gestão de avaliações
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de promoções
  • Gestão de várias lojas
  • Kits
  • Marketing de multicanal
  • Marketing por e-mail
  • Modelos
  • Segurança de dados
  • Análise de dados do atendimento ao cliente
  • Bate-papo ao vivo
  • Catalogação e categorização
  • Controle de respostas por e-mail
  • Gestão do conhecimento
  • Indicadores de desempenho
  • Pesquisa
  • Portal de autoatendimento
  • Rastreamento do suporte ao cliente
  • CRM
  • Doações por celular
  • Doações recorrentes
  • Gestão de associação
  • Gestão de campanhas
  • Gestão de compromissos
  • Gestão de doadores
  • Gestão de doações de funcionários
  • Gestão de eventos
  • Gestão de ex-alunos
  • Gestão de leilões
  • Gestão de subvenções
  • Gestão de voluntariado
  • Pesquisa de doadores
  • Processamento de pagamentos
  • Rastreamento de contribuição
  • Agendamento
  • Cobrança e faturamento
  • Controle médico
  • Gestão de clientes
  • Gestão de comparecimento
  • Gestão de inscrições
  • Gestão de programas
  • Gestão de serviços de alimentação
  • Gestão do pessoal
  • Inscrição online
  • Para colônias de férias
  • Portal dos pais
  • Doações online
  • Doações por celular
  • Doações recorrentes
  • Gestão de campanhas
  • Gestão de compromissos
  • Gestão de doadores
  • Gestão de doações de funcionários
  • Gestão de eventos
  • Gestão de recibos
  • Painel
  • Processamento de pagamentos
  • Rastreamento de donações
  • Administração de website
  • Base de dados dos associados
  • Diretório de associados
  • Gerenciamento de aplicativos
  • Gestão de comitês
  • Gestão de dívidas
  • Gestão de eventos
  • Marketing por e-mail
  • Portal do associado
  • Processamento de pagamentos
  • Renovação de inscrições
  • Tipos de associados
  • Confirmação/lembretes
  • Gestão de calendários
  • Gestão de descontos e cupons
  • Gestão de lista de espera
  • Inscrição no local
  • Inscrição online
  • Processamento de pagamentos
  • Questionários e feedback
  • Registro de grupo
  • Cobrança e faturamento
  • Controle de entrada e saída
  • Cuidados infantis
  • Gerenciamento de veículos de aluguel
  • Gestão de associação
  • Gestão de contratos
  • Gestão de eventos
  • Gestão de funcionários
  • Gestão de inscrições
  • Gestão de instalações
  • Gestão de ligas e times
  • Check-in pessoal
  • Controle de comparecimento
  • Formulários personalizados
  • Gerenciamento de contatos
  • Gestão de calendários
  • Gestão de crachás
  • Gestão de marketing
  • Inscrição no local
  • Inscrição online
  • Processamento de pagamentos
  • Processo de reembolso
  • Questionários e feedback
  • Registro de classes
  • Registro de eventos
  • Registro de grupo
  • Agendamento
  • Gerenciamento de repertórios
  • Gestão de alunos
  • Gestão de classes
  • Gestão de comparecimento
  • Inscrição online
  • Registro de práticas
  • Agendamento
  • Cobrança e faturamento
  • Gestão da concorrência
  • Gestão de alunos
  • Gestão de classes
  • Gestão de comparecimento
  • Gestão de estoques
  • Gestão de instrutores
  • Gestão de recitais
  • Inscrição online
  • Pagamentos online
  • Ponto de vendas (PDV)
  • Banco de dados de associados
  • Contabilidade
  • Gerenciamento das redes sociais
  • Gestão de arrecadação de fundos
  • Gestão de associação
  • Gestão de comitês
  • Gestão de doadores
  • Gestão de dívidas
  • Gestão de eventos
  • Gestão de voluntariado

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As avaliações mais úteis do ProClass

ProClass has tripled my productivity!

Avaliado em 11/09/2018
Daniela E.
Owner, Program Director
Ensino fundamental e médio, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação 
Fonte: SoftwareAdvice
5/5
Geral
4 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: I am very happy with my decision to use ProClass. I recommend it to anyone that has multiple classes, whether large or small. If I could suggest anything for improvements I would ask for a more simplified, step by step How-To section to address common things like refunds, class lists etc. I tend to see things visually and perhaps using visual markers or icons instead of words would make the self-help section more user friendly for non-techies like me!

Vantagens: As a sole proprietor, I do it all, from lesson plans and teaching to marketing and running the not-so-fun parts of the business. I was spending 6 hours of my day just doing data entry and administration while having to keep my office open long hours just to allow parents to come in and register. I thought ProClass was for much larger businesses than my small art program. As my business grew however, I was overwhelmed by the paperwork and I knew I had to hire someone. Instead, I decided to try ProClass for a year. ProClass allows my clients to register for classes day or night, at their convenience allowing me to reduce the time my office has to be open to the public giving me more time with my family. It allows clients to input their own information, reducing errors and my data entry time. In fact, it saved me from having to hire someone just for the data entry! It has organized my recordkeeping, making tax time so much easier. I can now concentrate on my students and my teaching. It allows parents to have clear recordkeeping which they can access themselves. It tracks my communications with parents for easy reference. Well that first year came and went and I am still with ProClass! I am not a techy person and there was a learning curve which I found a challenge as I juggled everything on my plate however, ProClass provided very patient and thorough training, that suited my schedule. The more I use it, the more it feels natural. I am still discovering features and as I can I add them to my knowledge base. I truly appreciate their kind and encouraging customer service team that help me with any questions I have. I look back and wonder how in the world I managed my classes before ProClass!

Desvantagens: I had to really think about this to come up with a con to ProClass. I guess for me, it would be some of the technical terminology that I am not familiar with. It does require a time commitment to get to know the program and set it up just right for your business. Again, this isn't really a con for ProClass, more my own limitations of time, knowledge and experience.

ProClass for a Lifelong Learning organization

Avaliado em 21/08/2018
Peter S.
Registration Consultant (what I call myself)
Ensino fundamental e médio, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
Fonte: SoftwareAdvice
4/5
Geral
3 / 5
Praticidade
4 / 5
Recursos e funcionalidades
2 / 5
Suporte ao cliente
3 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We've invested considerable time and effort in using ProClass because it does what we were looking for, so we're likely to stay with it although we've looked into some alternatives. More responsiveness would be of help - there's too wide a range between good quick answers and ones that are slow or never come. It's hard to tell if communication between Support and Development is lacking but some of our requests seem to get lost or mistranslated at times.

Vantagens: We needed a system that would handle online registration for a set of courses each semester, with online payment by credit card. Overall it does that quite well. Ease of use is important for our clientele of senior students; it's good but not quite as user-friendly as it could be. Besides the reports that are available to us, it's very helpful to be able to access and download course and student information for further analysis. The feedback from Support about potential registration problems also helps us resolve these problems.

Desvantagens: For us at the administrative end the system is often quirky and not so easy to use. I personally have had to become the organization's expert to help others through it. In an older version we found that people were occasionally charged for a course even though it was already filled. It took us considerable effort to convince ProClass of the problem. The fix was to give people 30 minutes to complete registration; that gave us a new difficulty: because of this "hold" a seat in a popular course, that course could be filled in less than a minute. That's generated lots of complaints by the users. In addition, the flood of registrations at the start means that registration is effectively done in 18 minutes. Our request to give us control of this parameter has fallen on deaf ears, even though this would not be hard to implement. Other requests for improvements that would be helpful for the product have received minimal attention. Another difficulty that we had to discover for ourselves had to do with different accounts using the same email address - "Forgot password" does not work properly. We had to tell people to use different email addresses if they ran into this.

ProClass Tops Many Systems

Avaliado em 22/08/2018
Skye F.
Director of Marketing and Communications
Ensino fundamental e médio, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
Fonte: SoftwareAdvice
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
Suporte ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: I would choose ProClass for your management system if you are looking to upgrade or change. I am very pleased with PC and will continue to use them for the foreseeable future.

Vantagens: I am a marketing and communications director and have worked with many registration, ticketing and software systems throughout education, arts and the performing arts - ranging from Tessitura to Ticket Sage to Salesforce and more. I started at a new company about 6 months ago and it was my first experience with ProClass and at first I was a little leery of the program; however they have topped my expectations. Their software is current with needed API's for the new website that I am in the process of designing. They are at the helm of design with easy-to-load classes and design formats. It is a good system for donors. The staff of PC is available to answer questions. They are more then corporative when I ask for something to be done and they take new integration suggestions readily. Currently they are building on a suggestion that I gave them a few weeks ago. I have been very happy with ProClass and believe it is a great class and donor management system for our school.

Desvantagens: The only con that I can think of is I wish there was a way to choose certain reports and have them queued to email to me daily instead of having to go into the system and pull them.

ProClass is a sophisticated program that provides a registration platform for students enrolled in our Adult Learning school.

Avaliado em 15/08/2018
Carla S.
Director of Administration
Ensino fundamental e médio, 13-50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
Fonte: SoftwareAdvice
5/5
Geral
3 / 5
Praticidade
3 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Although it has taken a good year for me to learn and become comfortable with ProClass, the system is working and the people are great!

Vantagens: ProClass provides a secure system, safeguarding personal records and financial payments. The support we receive is outstanding and easily accessible day or night. The ability to speak with a "human" voice when support is needed, and their ability to walk and talk you thru any issue, is one of the most valuable services provided.

Desvantagens: There are far too many built-in functions that we do not use or need. Gets very confusing at times, especially when you're doing manual registrations for a good percentage of our students who are elderly and have little or no computer knowledge. Far too many of our students complain about not knowing their password and we can no longer provide that to them. Basically, we are doing more manual registrations than the number of people who do successfully register online. It's also confusing when dealing with "special" circumstances, i.e. discounts, scholarships, credits, refunds, etc. are concerned.

ProClass Excels at Record Keeping

Avaliado em 10/09/2019
Vickie H.
Operations Manager
E-Learning, 51-200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Having a system that allows us to keep all our instructor, participant and class details/records in one place is invaluable for us. The filtering capabilities allows us to run custom reports that help us to project and schedule future offerings.

Vantagens: The most beneficial parts of this software for us is the record keeping and reporting features. We can filter and find information on any part of our participant records, class records, or instructor's records. We also find the options for setting up/copying programs very easy to use and customizable.

Desvantagens: The feedback from our participants (registrants) is troublesome. We frequently get feedback that it is cumbersome to register/login.

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