--- description: Tudo sobre Qualaroo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Qualaroo - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Pesquisa](/directory/30092/survey/software) > [Qualaroo](/software/114046/qualaroo) # Qualaroo Canonical: https://www.capterra.pt/software/114046/qualaroo Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/114046/qualaroo?page=2) > Ferramenta de comentários de clientes para empresas que precisam de comentários acionáveis dos clientes para detectar lacunas de satisfação e resolver problemas. > > Verdict: Rated **4.7/5** by 20 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Qualaroo? O Qualaroo é uma ferramenta para designers de experiência do usuário (UX na sigla em inglês) e pesquisadores de usuários que precisam realizar pesquisas de usuários rapidamente e em escala. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 20 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: ProProfs - **Founded**: 2008 ## Commercial Context - **Preço inicial**: 0,00 US$ - **Modelo de preços**: (Free version available) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Canadá, Emirados Árabes Unidos, Estados Unidos, Filipinas, França, Ilhas Menores Afastadas dos EUA, Irlanda, Itália, México, Nova Zelândia, Países Baixos, Reino Unido, Singapura, Suécia, Suíça, África do Sul, Áustria, Índia ## Recursos - Alertas/notificações - Análise de dados visual - Análise de sentimentos - Análise de tendências - Análise de texto - Biblioteca de perguntas - Comentários anônimos - Criador de questionários - Distribuição de multicanal - Estrutura de pesquisas NPS - Ferramentas de colaboração - Formulários personalizáveis - Gerenciamento de comentários - Gestão da comunicação - Gestão de experiência do cliente - Gestão de pesquisas/enquetes - Imagem de marca personalizável - Importação/exportação de dados - Lógica de ramificação - Marketing por e-mail - Modelos personalizáveis - Painel - Painel de atividades - Perguntas personalizáveis - Personalização de URL - Pesquisa por celular - Pesquisas de pulso - Questionários e feedback - Ramificação de perguntas - Rastreamento de engajamento - Relatórios e análise de dados - Relatórios e estatística - Third-Party Integrations - Visualização de dados - Vários idiomas ## Integrations (17 total) - Adobe Analytics - Fullstory - Google Analytics 360 - HubSpot CRM - Intercom - Kissmetrics - Mailchimp - Marketo Engage - Microsoft Power BI - Oracle Eloqua Marketing Automation - Salesforce Sales Cloud - Segment - SessionCam - Slack - Tableau ... and 2 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software) ## Categorias relacionadas - [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software) - [Ferramentas de Pesquisa de Mercado](https://www.capterra.pt/directory/10041/market-research/software) - [Software de Satisfação do Cliente](https://www.capterra.pt/directory/30541/customer-satisfaction/software) - [Software de Avaliação 360 Graus](https://www.capterra.pt/directory/30666/360-degree-feedback/software) - [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software) ## Alternativas 1. [CustomerHero](https://www.capterra.pt/software/153472/startquestion) — 4.9/5 (175 reviews) 2. [Hotjar](https://www.capterra.pt/software/163516/hotjar) — 4.6/5 (539 reviews) 3. [Survicate](https://www.capterra.pt/software/132914/survicate) — 4.6/5 (99 reviews) 4. [SurveySparrow](https://www.capterra.pt/software/168823/surveysparrow) — 4.4/5 (121 reviews) 5. [Alchemer](https://www.capterra.pt/software/72549/alchemer) — 4.5/5 (319 reviews) ## Avaliações ### "Honest Qualaroo Review" — 5.0/5 > **foster** | *11 de setembro de 2021* | Publicidade e marketing | Recommendation rating: 9.0/10 > > **Vantagens**: Qualaroo allows me to analyze and understand consumer insight without neccessarly hiring a marketing savvy. I Collects consumer insight by targeting specific clients groups which guarantees clients satisfaction. > > **Desvantagens**: The visuals on the dashboard should be worked on. > > I discovered more user persona using Qualaroo which I never thought of. It is an elite marketing tool for gathering clients feedback really fast. ----- ### "Great product for multi-channel surveys" — 5.0/5 > **Shashank** | *17 de dezembro de 2021* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: Supports surveys on our iOS app, android app, and website so we don't have to use multiple tools. Dedicated survey templates to create surveys like NPS, CSAT, and others in minutes. Provides in-built sentiment analysis and text analytics tools to categorize the feedback automatically. It saves hours of manual work. > > **Desvantagens**: We cannot create in-depth custom dashboards and charts. > > The tool has helped us instantly set up survey campaigns on our mobile apps and website to collect feedback from users. It has helped us assess both channels' performance, find UX issues, and optimize them. The sentiment analysis feature makes it easy to dig through the survey responses so we can act on feedback quickly. ----- ### "Decent user and customer feedback tool" — 4.0/5 > **Avaliador Verificado** | *7 de novembro de 2018* | Publicidade e marketing | Recommendation rating: 8.0/10 > > **Vantagens**: Qualaroo is a customer feedback tool that lets you collect feedback from customers and visitors in real-time with ease. I love their IBM Watson feature that lets you analyze feedback automatically. It is very handy when it comes to analyzing lengthy feedback and comments and make sense of them. Cookie targeting along with geo and event targeting lets you collect feedback from the right people at the right time. This feature helped us a lot in getting feedback from website visitors from a specific state in the US. You can use it generate leads too and then you can transfer these lead to your email marketing tool via integration. > > **Desvantagens**: 1. It is expensive. Definitely not for small businesses. 2. It isn't easy to use, as such. You'd need to learn how to use it. 3. The design and features need update especially reporting section. > > Qualaroo is a great tool for data collection. You can collect feedback in multiple ways from website visitors and customers. If you are looking for an advanced survey tool, this is your best bet. ----- ### "Advanced targeting is a hit\!" — 4.0/5 > **Dhritraj** | *8 de agosto de 2022* | Gestão da educação | Recommendation rating: 8.0/10 > > **Vantagens**: Setting triggers, templates, multiple-language support, and more. > > **Desvantagens**: The pricing could be more diverse. Overall is good > > The fact that my team can apply branching and skip logic to make surveys more relevant and contextual is remarkable. We can now set different triggers for our surveys and target specific website visitors. ----- ### "Great templates to survey customers from the get-go." — 5.0/5 > **Sagar** | *23 de junho de 2021* | Hospitais e Saúde | Recommendation rating: 10.0/10 > > **Vantagens**: With the Nudge feature, it was easy to survey customers while they are performing an action to get precise feedback. Since customers do not have to perform extra steps to fill out a survey, the response rate was positively unexpected. We also avidly used advanced targeting to get as much relevant information from customers as possible. > > **Desvantagens**: I tried the trial version before but it only offered the most-basic functionalities. I wish they will add more features to the trial version > > My overall experience was very positive since the tool performed exceptionally and fetched better results than expected. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/114046/qualaroo?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/114046/qualaroo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data