--- description: Tudo sobre Axxess Home Health: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Axxess Home Health - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Assistência Médica Domiciliária](/directory/10036/home-health-care/software) > [Axxess Home Health](/software/114010/agencycore) # Axxess Home Health Canonical: https://www.capterra.pt/software/114010/agencycore Page: 1 / 14\ Seguinte: [Next page](https://www.capterra.pt/software/114010/agencycore?page=2) > Empresa de tecnologia de saúde domiciliar que oferece à assistência médica soluções de software baseado na nuvem para melhorar vidas. > > Verdict: Rated **4.1/5** by 313 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Axxess Home Health? Ela atende organizações de assistência médica com sede nos EUA, que atendem pacientes domiciliares em todo o país. Os usuários do software incluem: administradores, diretores de enfermagem, gerentes de casos, clínicos, funcionários administrativos, contabilidade, auxiliares de saúde da família, terapeutas, médicos e supervisores de qualidade. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.1/5** | 313 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.1/5 | Based on overall reviews | | Relação qualidade/preço | 3.6/5 | Based on overall reviews | | Recursos | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Axxess - **Location**: Dallas, EUA - **Founded**: 2007 ## Commercial Context - **Preço inicial**: 899,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular) - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - Acesso para Celular - Cobrança e faturamento - Criação de diagramas - Gestão de calendários - Gestão de conformidade - Gestão de fichas dos pacientes - Gestão de planos de cuidado - Gestão de reclamações ## Integrations (7 total) - ADP Comprehensive Services - Acclivity - Forcura - Health Recovery Solutions - SHP for Home Health Agencies - Trella - WorldView ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Assistência Médica Domiciliária](https://www.capterra.pt/directory/10036/home-health-care/software) ## Categorias relacionadas - [Software de Assistência Médica Domiciliária](https://www.capterra.pt/directory/10036/home-health-care/software) - [Sistemas de Prontuários Eletrônicos](https://www.capterra.pt/directory/20028/electronic-medical-records/software) ## Alternativas 1. [AlayaCare](https://www.capterra.pt/software/147424/alayacare) — 4.1/5 (188 reviews) 2. [Alora Home Health](https://www.capterra.pt/software/69030/alora-homecare-software) — 4.5/5 (155 reviews) 3. [AxisCare](https://www.capterra.pt/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 4. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5308 reviews) 5. [KanTime](https://www.capterra.pt/software/129466/kantime-home-health) — 3.7/5 (27 reviews) ## Avaliações ### "User Friendly" — 4.0/5 > **Sarah** | *6 de agosto de 2019* | Hospitais e Saúde | Recommendation rating: 8.0/10 > > **Vantagens**: It is self explanatory and user friendly, easy to learn. > > **Desvantagens**: Training modules can be tricky to understand ----- ### "Serves it purpose but does not keep up in pricing with other systems" — 4.0/5 > **Irina** | *28 de setembro de 2023* | Hospitais e Saúde | Recommendation rating: 5.0/10 > > **Vantagens**: We use just a limited number of features from the system. The user friendly interface and ease of scheduling. > > **Desvantagens**: Pricing... I have been looking at other software to switch from Axxess due to pricing. They are at least 3x as expensive as others. If you are in a process of looking for a new software, keep looking. There are more affordable options with similar features, and more (option to send faxes from the system, as an example)Slow in fixing the bugs.... I assume if they charge an arm and a leg for the services they should be faster in resolving glitches. They are not. The ticketing system is easy to use, but they take months at times to "fix" the issue, and then never fix. > > We have been using Axxess for over 10 years. Back then, the options were limited and it was one of the first we demoed. I guess, they are too big to fail each client and will not care whether you stay or go. Their accounting person \[sensitive content hidden\] is so rule and does not care about client retention. I bet if they check their statistics, they will notice that clients are leaving in flocks (every demo I did with other companies told me that many Axxess users are switching). Don't think you are too big to fail, the time will come if you dont' value your clients. ----- ### "A Challenging Software that does not meet it's description." — 2.0/5 > **Chris** | *25 de junho de 2024* | Hospitais e Saúde | Recommendation rating: 2.0/10 > > **Vantagens**: It hits some of the basic requirements, but it does not perform very well. > > **Desvantagens**: The software and updates are clunky. It does not manage claims well, and the customer service is terrible. Good luck getting a response from them in a timely manner. Many times, we had to call CMS or other entities to determine what the software was not doing. Highly frustrating to use this software. > > Not a good overall experience, at all. They did not live up to the commitments they made, and the customer service was bad. If it functioned as they promised then it might be all right, but we never experienced this. We do not recommend to other clients. ----- ### "Zoey Health Services Report/Experience With Axxess." — 5.0/5 > **CHINWE** | *5 de novembro de 2017* | Hospitais e Saúde | Recommendation rating: 9.0/10 > > **Vantagens**: Axxess is a complex organization big enough to contain almost everything required for a smooth running of Home Health Agency. Supper customer service ready to talk to you 100 times a day solving problems with happiness. There staff takes correction without frowning, makes amend their mistakes without victimizing there customers. In fact, this is a good quality with Axxess staffs they know that "Your customer is always right". I am talking with experience. Where I have problem is the " Billing Department". > > **Desvantagens**: The Billing department has to be re-structured. More experienced billers are needed, and or frequent up dates through in -service training are required of the billers to be current.Secondly, they are not suppose to be harsh and rude when addressing a frustrated customer whom out of Axxess billers mistakes and in-experience made the customer loose money.This bad attitude to work makes them not to realize their mistakes and carelessness so they are not ready to change quite unlike Axxess software staffs. Obstructing business cash flow is dangerous. > > Let me share my recent experience with you.My biller does not know that medicare has new measures on home Health Agencies now on 'Rap Suppression'. Axxess billing dept.,put one of my patients on Rap Suppression by name Elnora Jones due to over late rapping. That not withstanding, a repeat late rap on the same patient occurred again and medicare implemented rap suppression.This is why I am demanding a refund and termination of their contract whether I breached the contract on not. I am still with Axxess home health system but not with billing dept. Axxess billing dept.does not have good reputation, if nothing is done to correct them, it is going to affect Axxess in general because 3 of my friends pulled out of axxess because of how the billers handled their problems. ----- ### "Great for billing and charting transparency" — 5.0/5 > **Edgar** | *31 de agosto de 2017* | Hospitais e Saúde | Recommendation rating: 9.0/10 > > **Vantagens**: Simple to use and mostly intuitive. A good tool would be to have a curriculum / test for each module "How to complete and OASIS ' based on their permissions. This shows the Administrator that a new / current employee is competent in completing such a task.....Video, then test, where they need to pass 80%. if not, the employee stays on 'probation'. Of course you can give the administrator to wave the testing and let them 'wing it' at their peril. > > **Desvantagens**: Need deeper reporting functionality that enables the Administrator to understand what steps, employees are delaying the OASIS, RAP and Final process. We need a report that becomes a checklist of steps needed to complete for each patient's claim.....by insurance, by task, tied to the RAP/Final status, tied to an ability to input contact withe the RN's for Tasks and MD's / MD offices for Orders.....i.e., 'Contacted dr Jones 5/4, sent 2nd fax of order 5/27, Office closed for holiday 6/2-9.' Agencies more transparency as to what is holding up a RAP or Final and an ability to simply report this graphically / metrically with team members. Keep up the great work\! > > Please build a notes functionality that is reportable for Billing. We would also benefit from a reporting function for the Stick notes AND the Status Names from Activity Logs. Also, please build a CRM that links to the patients, Physicians and Referrals\! This will help us keep the tracking of patients or referrals in one place. Keep up the Great Work\! ----- Page: 1 / 14\ Seguinte: [Next page](https://www.capterra.pt/software/114010/agencycore?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/114010/agencycore) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data