CareCloud

CareCloud

da CareCloud

Quem usa CareCloud?

Consultórios médicos de todos os tamanhos que buscam melhorar a produtividade, a lucratividade e o atendimento ao paciente. A base de clientes inclui milhares de fornecedores, representando 48 estados e mais de 50 especialidades.

O que é CareCloud?

O CareCloud Central é um sistema de gestão de consultórios (PM) baseado na nuvem, composto por um conjunto completo de aplicativos administrativos e de cobrança que ajudam os consultórios a aumentar a eficiência e gerar mais receita. Com a integração total ao EHR chamado Charts e ao portal do paciente chamado Community, os consultórios podem atingir um nível ainda mais alto de eficiência.

CareCloud - Informação

CareCloud

http://www.carecloud.com/

Fundada em 2009

CareCloud - Preços

CareCloud não possui versão gratuita nem versão de teste grátis. Veja mais informações sobre preços do CareCloud abaixo.

Versão gratuita

Não

Teste Grátis

Não

Implantação

Nuvem, SaaS, web

Formação

Ao vivo online

Webinars

Documentos

Assistência

Horário comercial

Recursos do CareCloud

Software de Agendamento Médico
Agendamento de compromissos
Agendamento de plantão
Arrastar e soltar
Cobrança e faturamento
Compromissos recorrentes
Gestão de docentes/funcionários
Gestão de fichas dos pacientes
Gestão de médicos
Portal de autoatendimento
Rastreamento de no-show
Várias localizações
Controle do tempo de espera
Gestão de admissões
Gestão de descargas
Gestão de fluxo de pacientes
Gestão de leitos
Monitoramento de pacientes
Rastreamento de localização do paciente
Relatório de historiais
Relatórios em tempo real
Agendamento de consultas médicas
Agendamento do paciente
Cadastro do paciente
Cobrança do paciente
Conformidade com HIPAA
Fichas dos pacientes
Gestão de estoques
Gestão de reclamações
História clínica eletrônica/informatizada
Portal do cliente
Receitas médicas eletrônicas
Verificação de elegibilidade de seguro
Vários escritórios
Vários médicos
Acesso para Celular
Agendamento de compromissos
Colaboração
Educação do paciente
Gestão pessoal
Histórico de saúde
Mensagens instantâneas
Monitoramento do progresso
Planejamento de cuidados
Portal do cliente
Agendamento de compromissos
Certificado para usos relevantes
Com certificação ONC-ATCB
Criação de diagramas
Portal de autoatendimento
Rastreamento de conformidade
Receitas médicas eletrônicas
Reconhecimento de caligrafia
Reconhecimento de voz
Aviso de remessa
Entrada de códigos e taxas
Gestão de agências de cobranças
Gestão de práticas
Histórico de faturas
Limpeza de Reclamações
Orçamentos/estimativas
Painel personalizável
Processamento de Reclamações
Rastreamento de conformidade
Verificação de Seguro

CareCloud - Avaliações

Exibindo 5 de 288 avaliações

Geral
4.1/5
Praticidade
4.1/5
Atendimento ao cliente
4/5
Recursos
4/5
Relação qualidade/preço
3.8/5

Seamless workflow and great support

Avaliado em 22/04/2016
Laura M.
Usou o software para: Mais de um ano
Fonte da avaliação 
Fonte: GetApp
5/5
Geral
5/5
Praticidade
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço

Comentários: CareCloud’s intuitive design has made our office workflow seamless. The interface is very easy to use and our staff is very easily trained on new functionality. CareCloud is always working to improve the product and frequent updates are available for free to help users better navigate the system. The concierge service has been very helpful to us as a new practice. Having a case manager who is just a phone call or email away helps us solve any questions or problems quickly.

Vantagens: Great desing, seamless workflow, clean billing software, denials worked correctly, personal service with the concierge team

Desvantagens: Previously there was a delay in working denials but this has improved greatly over the past 6 months.

CareCloud review

Avaliado em 23/05/2019
Renee A.
Practice Administrator
Consultório médico, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
Fonte: SoftwareAdvice
5/5
Geral
5/5
Praticidade
4/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: The customer service at CareCloud is exceptional!!!!! Anytime we've called they have always been pleasant, helpful and usually are able to solve our issues.

Vantagens: The billing and collections modules have increased our revenue. With the two modules we can immediately see if a claim has errors. Our old EMR system took weeks for us to receive a denied claim. The Appointment module is easy to use.
When we first started with CareCloud in 2014 the Prescription module was easy and quick to use. The main reasons we selected CareCloud was because of the Billing, Collections and Prescription modules.
We are extremely happy with the reporting module. We are able to get so much more information from the system than with our prior EMR.

Desvantagens: I wish the system would alert you if you scheduled a physical to early (less than 366 days).
The recent upgrades to the prescription module has made it harder to use. With these changes now there is more room for errors to be made when selecting the medications. It takes us twice as long to fill prescriptions with having to search for the correct medication from the lists.

Practice Management System Partnership

Avaliado em 06/11/2019
Sheila S.
Practice Manager
Consultório médico, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
Fonte: SoftwareAdvice
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use
this system since day 1. We never thought to try another system all these years.

Vantagens: it is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome ...

Desvantagens: maybe Charts and some of the analytics are not what I would like

Worst choice since starting my own medical practice; I turned away from Carecloud after 2 months of

Avaliado em 18/11/2016
Ann K.
owner
Saúde, bem-estar e condicionamento físico, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
1/5
Geral
1/5
Praticidade
1/5
Recursos e funcionalidades
1/5
Atendimento ao cliente
1/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: I am a solo practitioner in internal medicine. I used Athenahealth before Carecloud due to college's recommendation. But the feels for non closed loop orders were getting expensive so I looks for a program that won't charge me a dollar for each prescription. I was interested in Carecloud due to their App settings and made it look easy to document/chart.
I should have known when they were trying to get me to sign their contract that I was in for a big diasppointment. They, the sales rep gave me a deadline to sign the contract with appealing price if I sign before the timeline. He got me on the phone with the big boss, also the same thing,' its the lowest price so sign now', like a used car dealer to seal a deal. I was a fool, $36,000 lost due to my stupid action signing that day. I will regret for the rest of my life. After 1 month of use, I knew this isnt what I wanted to uses going forward. I plan to make a youtube video showing how slow Carecloud is. Whenever patient calls for appointment or refill, it takes long time to pull up their charts and all patients complain ' why does it take so long to pull up my chart?' and we say it's our carecloud program... But that's just the tip of the iceburg. Here are the reasons I gave them for terminating with them.
1 - Promise to incorporate clients' suggestion for improvement to their platform is an empty promise. We have offered them pages upon pages of suggestions, of which exactly NONE have been incorporated in their promise of "updates" every 3 weeks. When challenged on this, the company brushed us off, saying "do you know how many providers we take care of?" Pretty clear that we, as a individual client, are not important. 2 - It may look organized but when actually using it, it forces you to move back and forth all day long between different organizational icons. Even the simplest task of ordering a patient's lab requires at least 5 minutes. It is the farthest from "user-friendly" that we can imagine!! 3 - By definition, an EMR is an ELECTRONIC medical record. Despite this, any documents that require the provider to initial or sign (all home health documentations, labs to be reviewed, etc.) need to be printed, then hand signed, then re-scanned into the computer. Be prepared to have your support staff spend an extra-ordinary amount of time managing this challenge. Again, our practice has asked CareCloud to address this concern several times without any indication that they will actually become a

Vantagens: initial look of it, looks different, but it is an illusion to believe that you will be better organized provider/front desk/reception with the App functionality.

Desvantagens: cons: Slow, breaks down.
Slow and shuts down.
Jumping from app to app to just to see patient's insurance information, up coming appointment, and to see EOB, that is not allowed in carecloud. You have to download CMS program to see EOB.
When claim has issues, it can sit in an app and none of your manager or carecloud will let you know that there is problem in you A/R, help you to solve problems. You are on your own. I almost went broke due to using their concierge service. No money was coming in.... Be prepared to get a loan or go broke with their billing services.

Great Product!

Avaliado em 20/11/2019
Jenah H.
Manager
Clínica de saúde mental, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
Fonte: SoftwareAdvice
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
3/5
Atendimento ao cliente
4/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: This software looks like an iPhone. It is very user friendly to every employee. Basic features do not require much training.

Desvantagens: Customer service is not great! You are assigned a "support representative", but they are not the first line for support.