--- description: Tudo sobre Alloy Navigator: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Alloy Navigator - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software ITSM](/directory/30676/itsm/software) > [Alloy Navigator](/software/108129/alloy-navigator) # Alloy Navigator Canonical: https://www.capterra.pt/software/108129/alloy-navigator Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/108129/alloy-navigator?page=2) > O Alloy Navigator é uma solução real projetada para clientes do mundo real, construída por pessoas de TI do mundo real como você. > > Verdict: Rated **4.5/5** by 64 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Alloy Navigator? Pequenas, médias e grandes empresas de todos os setores que buscam uma solução abrangente, acompanhada por um poderoso sistema de automação de processos, integração de terceiros e uma API flexível. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 64 Avaliações | | Praticidade | 4.2/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Alloy Software - **Founded**: 2002 ## Commercial Context - **Preço inicial**: 19,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos, Reino Unido ## Recursos - Acesso para Celular - Acompanhamento de atividades - Agendamento de manutenção - Alertas/notificações - Alerts/Escalation - Asset Lifecycle Management - Barcode/Ticket Scanning - Catalog Management - Check-in/Check-out - Comunicação multicanal - Controle de estoque - Controle e acesso remoto - Ferramentas de colaboração - Fluxo de trabalho de aprovações - Gerenciamento de configuração - Gestão da base de conhecimento - Gestão de atribuições - Gestão de auditorias - Gestão de calendários - Gestão de capacidades - Gestão de conteúdo - Gestão de edição - Gestão de estoques - Gestão de incidentes - Gestão de lançamento - Gestão de mudanças - Gestão de pedidos de trabalho - Gestão de tarefas - Gestão de tíquetes - Gestão do SLA (acordo do nível de serviço) - Gestão do conhecimento - Gestão do fluxo de trabalho - Indicadores de desempenho - Inventário de licenças - Licença de avaliação - Painel - Pesquisa de texto completo - Planejamento de mudanças - Portal de autoatendimento - Rastreamento de ativos de TI - Rastreamento de licenças - Rastreamento de recursos - Real-Time Monitoring - Real-Time Notifications - Registro de auditoria - Relatórios de TI - Relatórios e estatística - Seguimento de status - Suporte do cliente - Várias localizações ... and 31 more features ## Integrations (20 total) - Auth0 - BeyondTrust Remote Support - Google Calendar - LogMeIn Rescue - Microsoft 365 - Microsoft Azure - Microsoft Entra ID - Microsoft Excel - Microsoft Intune - Microsoft Outlook - Microsoft Teams - Microsoft Word - Okta - OneLogin - OpsGenie ... and 5 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software ITSM](https://www.capterra.pt/directory/30676/itsm/software) ## Categorias relacionadas - [Software ITSM](https://www.capterra.pt/directory/30676/itsm/software) - [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software) - [Software de Gestão de Ativos de TI](https://www.capterra.pt/directory/30077/it-asset-management/software) - [Sistemas de Gestão de Conhecimento](https://www.capterra.pt/directory/30094/knowledge-management/software) - [Programas de Serviço de TI](https://www.capterra.pt/directory/30672/it-service/software) ## Alternativas 1. [Freshservice](https://www.capterra.pt/software/132997/freshservice) — 4.5/5 (714 reviews) 2. [JIRA Service Management](https://www.capterra.pt/software/138769/jira-service-management) — 4.5/5 (770 reviews) 3. [Milvus](https://www.capterra.pt/software/202528/milvus) — 4.8/5 (298 reviews) 4. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1781 reviews) 5. [Desk Manager](https://www.capterra.pt/software/173025/help-desk-software) — 4.8/5 (106 reviews) ## Avaliações ### "Game-changing system for Equipment and Property tracking" — 5.0/5 > **Beth** | *16 de novembro de 2023* | Clínica de saúde mental | Recommendation rating: 10.0/10 > > **Vantagens**: The customization ability of Alloy is very impressive. We have not found anything that we have not been able to change so that it suits our needs. We are not even currently using Alloy to its fullest capacity yet and it has transformed workflows. Being able to track property and equipment to remote employees within the different categories is so helpful. I appreciate the flexibility of the system, once you learn the different levels of details it contains. The customer support is fantastic and really responsive. The training we received saved so many missteps when we were setting up the system. I really felt prepared to go live. Of course, we have made changes since startup as we realized different views or categorizations of items would work better, and the system makes it easy to adjust. My favorite section is the Consumables section. I am finding more and more ways to use this section. I feel that once we integrate purchasing into our Alloy workflow, our data will be so invaluable. > > **Desvantagens**: The only real problem I've found so far is that the Inventory Items and the Equipment Lending Library don't sync. This has been a little limiting, but the support team is working to correct that so I anticipate no problems in the future. There is a big learning curve with Alloy if you have not worked with a similar system. If you are new to Asset tracking systems, I highly recommend taking advantage of the training sessions. They are very in-depth and will prepare you well. Some of the categorizations required with Category and Type are a little redundant. Especially in the Consumable Products section. It took me several tries to figure out the best way to input these items to make them work for us. > > Overall, I'm extremely pleased with Alloy Navigator and our experience so far. This system is going to facilitate our future growth. It has already saved us time and prevented property loss. Once we have it fully integrated into our workflows and are using all features, it will be indispensable to daily work life. ----- ### "Very good application. Would recommend it." — 5.0/5 > **Janet** | *21 de maio de 2025* | Gestão da educação | Recommendation rating: 10.0/10 > > **Vantagens**: It allows us to keep an up-to-date inventory with all the financial information. It allows us to capture live equipment. > > **Desvantagens**: The reporting is not as good as I would like. We would like to be able to have more custom reports for our department. > > The application is a very easy to use and easy to navigate. Alloy, the company, have amazing support technicians making our experience a very positive one. ----- ### "My review of Alloy Navigator" — 3.0/5 > **Enzo** | *30 de setembro de 2024* | Hardware | Recommendation rating: 7.0/10 > > **Vantagens**: I liked how comprehensive Alloy Navigator is for IT service management. It offers a great mix of asset management, help desk, and workflow automation, all in one platform, making it easy to manage IT processes efficiently. > > **Desvantagens**: The interface can feel outdated and a bit clunky. It takes some time to get used to, and the customization options could be more flexible. > > Overall, Alloy Navigator is a solid tool for IT management. It’s feature-rich and reliable, though the user interface could be more modern and easier to navigate. ----- ### "Doron's Alloy Review" — 4.0/5 > **Doron** | *29 de janeiro de 2021* | Arquitetura e planejamento | Recommendation rating: 8.0/10 > > **Vantagens**: Software is reliable, user friendly and you get the results quickly. > > **Desvantagens**: Some built-in features are limited and require alterations. > > Overall the application is solid, reliable. I have used it for the last 10 years and don't have plans of changing anytime soon. ----- ### "Solid product that meets all our needs" — 5.0/5 > **Tracy** | *3 de março de 2025* | Atacadistas | Recommendation rating: 10.0/10 > > **Vantagens**: The feature set for the price is impressive. It's a perfect fit us as a SME. We've used Alloy Navigator for over 20 years and new releases come out on a regular basis. We track asset purchasing, deployment and decommissioning via the software. The creation and editing of service tickets is as simple or detailed as you want it to be. We've created custom workflows for scenarios like a new employee onboarding, new workstation deployment, etc. > > **Desvantagens**: The installed software for the on-premise version is a little dated looking, but the web interface, which we just started using, addresses that. > > We've had a very positive experience with Alloy Navigator. The product just works and is a good fit for us. Support has been helpful the few times we've had to contact them. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/108129/alloy-navigator?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/108129/alloy-navigator) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data