--- description: Tudo sobre CoSupport AI: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CoSupport AI - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de IA Generativa](/directory/34155/generative-ai/software) > [CoSupport AI](/software/1061059/cosupport-ai) # CoSupport AI Canonical: https://www.capterra.pt/software/1061059/cosupport-ai Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/1061059/cosupport-ai?page=2) > Uma solução mais rápida, mais precisa, econômica, segura e com IA patenteada, desenvolvida para suporte ao cliente e inteligência comercial. > > Verdict: Rated **5.0/5** by 10 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa CoSupport AI? Empresas que buscam aumentar a eficiência e a precisão no suporte ao cliente e nas operações de negócios com tecnologia de IA patenteada que automatiza as respostas dos clientes e fornece insights sobre os negócios. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **5.0/5** | 10 Avaliações | | Praticidade | 4.9/5 | Based on overall reviews | | Suporte ao cliente | 4.9/5 | Based on overall reviews | | Relação qualidade/preço | 4.9/5 | Based on overall reviews | | Recursos | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: CoSupport AI ## Commercial Context - **Preço inicial**: 99,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, basco, búlgaro, catalão, cazaque, checo, chinês, chinês tradicional, coreano, croata, dinamarquês, eslovaco, esloveno, espanhol, estónio, finlandês, francês, galego, grego, hebraico, hindi, húngaro, indonésio, inglês, irlandês, islandês, italiano, japonês, letão, lituano, malaio, neerlandês, norueguês, polaco, português, português do Brasil, português europeu, romeno, russo, sueco, sérvio, sérvio, tailandês, turco, ucraniano, vietnamita, árabe - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more ## Recursos - AI Copilot - Automação dos processos comerciais - Bate-papo ao vivo - Chatbot - Comunicação multicanal - Content Generation - Conversação inteligente - Detecção de idioma - Gestão da atividade de vendas - Gestão da base de conhecimento - Inteligência artificial e aprendizado de máquina - Para organizações e equipes de vendas - Personalization and Recommendation - Personalização - Processamento de linguagem natural - Prompt Engineering - Qualificação de leads - Reconhecimento de tentativas - Relatórios e análise de dados - Respostas automáticas - Roteamento automático - Suporte do cliente - Vários idiomas ## Integrations (7 total) - Freshdesk - Microsoft Teams - Salesforce Platform - Slack - Zendesk Suite - Zoho Desk - Zoho SalesIQ ## Opções de suporte - Email/Help Desk - Suporte por telefone - Assistência 24/7 ## Category - [Software de IA Generativa](https://www.capterra.pt/directory/34155/generative-ai/software) ## Categorias relacionadas - [Software de IA Generativa](https://www.capterra.pt/directory/34155/generative-ai/software) - [Software de Assistente de Vendas com IA](https://www.capterra.pt/directory/34135/ai-sales-assistant/software) - [Software para Chatbots](https://www.capterra.pt/directory/32448/chatbot/software) - [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software) - [Programa de Assistente Virtual](https://www.capterra.pt/directory/33535/virtual-assistant/software) ## Alternativas 1. [ChatGPT](https://www.capterra.pt/software/1049484/chatgpt) — 4.4/5 (336 reviews) 2. [Writesonic](https://www.capterra.pt/software/219972/writesonic) — 4.8/5 (2102 reviews) 3. [Ada](https://www.capterra.pt/software/164470/ada-support) — 4.7/5 (15 reviews) 4. [Boost.AI](https://www.capterra.pt/software/184561/boost-ai) — 4.8/5 (23 reviews) 5. [Quidget](https://www.capterra.pt/software/1067160/Quidget) — 4.8/5 (4 reviews) ## Avaliações ### "Data analytics tool for each team member + content creation tool (two-in-one, AI based)" — 5.0/5 > **Karyna** | *26 de junho de 2024* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Our team liked most that CoSupport AI is a company focused on customer service enhancement (as you might have guessed from its title). They have expert knowledge in this domain, and today, our company benefits from CoSupport AI solution. There are plenty of AI products in the market; however, I have rarely encountered such attention to detail during product implementation. This ultimately determines our success, as with a quality product, we can provide high-quality customer service. > > **Desvantagens**: There were no breaches of agreements, misunderstandings, or delays. I am completely satisfied with the collaboration. > > We became the real partners, meaning that the CoSupport AI team was dedicated to our project as if it were theirs. The goals were set properly from the very beginning, which led us to success. According to my team feedback, Label Your Data sales managers, marketologists, product managers and customer support agents use the AI assistant provided by this creative team on an everyday basis, saving time and effort. ----- ### "Enhancing the User Journey with CoSupport AI" — 5.0/5 > **Yehor** | *25 de abril de 2025* | Artes cênicas | Recommendation rating: 10.0/10 > > **Vantagens**: Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: A variety of solutions Customized approach Transparency in pricing Fast implementation > > **Desvantagens**: At this stage, we can’t recall anything to be displeased with as everything has worked smoothly so far. > > CoSupport AI has been a game-changer for us at Digital Original. It improved onboarding with smart, step-by-step guidance and reduced our support load significantly. Activation rates rose by 30%, and with CoSupport BI, we now have clear insights into communication performance across all user segments—helping us enhance UX and respond more effectively at every stage of the journey. ----- ### "An AI Agent That's Helpful" — 5.0/5 > **Matthew** | *23 de agosto de 2025* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10 > > **Vantagens**: Before using Co-Support's AI Agent, we tried various chatbots from other third parties as well as the native Zendesk AI offerings. All fell short of our needs for accurate responses without hallucination, the ability to set the specific workflows we needed based on the customer stage, and the ability to review the conversations that were occurring and being deflected to check for accuracy. Co-Support's AI Agent checked all of those boxes for us and has been a real value add to our support offerings. > > **Desvantagens**: The initial setup and ongoing model adjustments can be tedious and somewhat time-consuming; however, that would be the same for any AI implementation. The Co-Support team was there every step of the way with us, guiding us on the next steps and ensuring everything was getting set up properly. > > Our experience overall with Co-Support has been very positive after a less-than-stellar experience with our previous vendor. They have been continually responsive to any of our support questions, and quickly make themselves available if we need to talk through a workflow or other change we'd like to make in the integration. ----- ### "Great product and experience - would recommend" — 5.0/5 > **Chris** | *21 de julho de 2025* | Suprimentos e equipamentos para empresas | Recommendation rating: 9.0/10 > > **Vantagens**: Good product, good support from the team with the implementation of the software through our platforms. > > **Desvantagens**: No weaknesses to date. I'm sure the quality of initial answers will improve as AI develops in the future. > > My overall experience with CoSupport AI has been very positive from the initial meetings reviewing the software functionality, to implementation and to ongoing support. ----- ### "Advanced AI Solutions for your Clients’ Inquiries" — 5.0/5 > **Yaro** | *23 de janeiro de 2025* | Recursos Humanos | Recommendation rating: 10.0/10 > > **Vantagens**: Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: — Variety of solutions — Customized approach — Transparency in pricing > > **Desvantagens**: We currently can’t think of any aspects that need improvement at this time. > > Working with CoSupport AI is 5 out of 5. They are good at focusing on our needs. Advanced AI solutions (CoAgent and CoCustomer) were implemented quickly. Our team received comprehensive training and starting from day 1 we were able to use the products. So overall, the experience is positive. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/1061059/cosupport-ai?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/1061059/cosupport-ai) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data