---
description: Tudo sobre giftmall: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: giftmall - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Fidelização de Clientes](/directory/10031/customer-loyalty/software) > [giftmall](/software/1056705/giftmall)

# giftmall

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> Solução flexível e abrangente para gerenciar a oferta de presentes e benefícios para funcionários e parceiros, com análises dentro da organização.
> 
> Verdict: Rated **5.0/5** by 51 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa giftmall?

Empresas que buscam aumentar as vendas, aumentar a fidelidade do cliente e estimular a participação dos funcionários.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **5.0/5** | 51 Avaliações |
| Praticidade | 4.9/5 | Based on overall reviews |
| Suporte ao cliente | 4.9/5 | Based on overall reviews |
| Relação qualidade/preço | 4.9/5 | Based on overall reviews |
| Recursos | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: giftmall

## Commercial Context

- **Preço inicial**: 0,00 €
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: alemão, espanhol, inglês, polaco, ucraniano
- **Available Countries**: Alemanha, Bélgica, Chipre, Chéquia, Dinamarca, Eslováquia, Espanha, Estónia, Finlândia, França, Grécia, Hungria, Irlanda, Itália, Letónia, Lituânia, Luxemburgo, Malta, Montenegro, Mónaco and 10 more

## Recursos

- Acompanhamento da atividade do cliente
- CRM
- Cartão Fidelidade
- Gestão de promoções
- Gestão de recompensas
- Programa de fidelidade
- Rastreamento de engajamento

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Suporte por telefone
- Bate-papo

## Category

- [Sistemas de Fidelização de Clientes](https://www.capterra.pt/directory/10031/customer-loyalty/software)

## Alternativas

1. [Guusto](https://www.capterra.pt/software/186209/guusto) — 4.9/5 (3840 reviews)
2. [Kangaroo](https://www.capterra.pt/software/149363/kangaroo-rewards) — 4.9/5 (260 reviews)
3. [Tango](https://www.capterra.pt/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (535 reviews)
4. [Loopy Loyalty](https://www.capterra.pt/software/160859/loopy-loyalty) — 4.6/5 (69 reviews)
5. [Xoxoday](https://www.capterra.pt/software/153149/rewards-platform) — 4.5/5 (268 reviews)

## Avaliações

### "Workplace benefit" — 5.0/5

> **Roman** | *8 de agosto de 2024* | Produção audivisual | Recommendation rating: 10.0/10
> 
> **Vantagens**: I can use the point my company sends me the very same day for what I prefer in the marketplace.
> 
> **Desvantagens**: Never had any fail or issue with this product so nothing to mention even.
> 
> Have been receiving incentives via giftmate for a couple of months now, everything is running super smoothly and I truly enjoy all the gifts.

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### "New quality of gift cards for better engagement" — 5.0/5

> **Marta** | *16 de abril de 2024* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: Giftmall cards are the most universal gift you can give or get. It is a benefit that allows the recipient to personalize it to the fullest. The list of shops, platforms, and brands where you can use your Giftmall card is extensive and versatile - everyone will find something in their personal Giftmall marketplace. The cards are always delivered fast, and the customer support team is customer-oriented and kind.
> 
> **Desvantagens**: I'd love to see the German and Spanish versions of the platform offering similar portfolio of brands as the Polish one. So far, the Polish one is the most impressive. I hope to see the others grow soon.
> 
> Two important aspects of employee benefits are flexibility and personalization. Thanks to Giftmall we were able to address these challenges easily and effectively. Giftmall cards are universal because of their impressive list of brand partners. They are significantly more utilized than the solution we had before.&#10;From the administrative side - the Giftmall cards are easy to order, they are delivered in an instant. &#10;From a user perspective - there is no better incentive and token of appreciation than one that you can tailor to your own needs. And this is what Giftmall offers.

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### "Giftmall Review" — 5.0/5

> **Rita** | *29 de abril de 2024* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10
> 
> **Vantagens**: I love the way Giftmall Team cooperates with our company.
> 
> **Desvantagens**: I like every aspect of our cooperation with Giftmall, the only thing I recommend to improve is extending the amount of stores available on the webpage. Especially airplane tickets and hotels ;)
> 
> My experience is smooth and customer oriented. &#10;I want to mention that \[sensitive content hidden\] is a high professional and I love working with her. I believe \[sensitive content hidden\] does a really good job and the way she communicates makes me wanna come back and continue our cooperation.

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### "Our customers enjoy it" — 5.0/5

> **Anastasiia** | *10 de setembro de 2024* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: It's incredibly easy to integrate and use, and the wide variety of gift cards allows us to offer personalized rewards.
> 
> **Desvantagens**: We've been using giftmate for over a year, and we haven't encountered any issues. The platform has been reliable and easy to use.
> 
> giftmate has been a game-changer for our customer care team. &#10;We've integrated it into our workflow so that agents can easily reward customers for positive interactions or to quickly resolve issues. &#10;Our customers love the variety of gift cards they can choose from. &#10;It's like giving them a little surprise gift, and it really makes a difference in how they feel about our company. &#10;We've seen a huge improvement in customer satisfaction since we started using giftmate. &#10;It's a simple tool with a big impact.

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### "Cool option for employee rewarding" — 5.0/5

> **Natalia** | *15 de julho de 2024* | Telecomunicações | Recommendation rating: 10.0/10
> 
> **Vantagens**: fast delivery, variety of merchants in the marketplace
> 
> **Desvantagens**: In general I loved it, would be great to have more markets covered worldwide cause I would like to use it for my friends abroad too
> 
> My employer gifted me one of multibrand gift cards for giftmate’s gift marketplace, that is called giftmall. That’s such an easy yet smart thing. Smoothly activated, chosen brand gift cards are being delivered super swiftly

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## Links

- [View on Capterra](https://www.capterra.pt/software/1056705/giftmall)

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