---
description: Tudo sobre CaseManager: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: CaseManager - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software para Automatização de Formulários](/directory/10023/forms-automation/software) > [CaseManager](/software/1055502/casemanager)

# CaseManager

Canonical: https://www.capterra.pt/software/1055502/casemanager

> Uma solução personalizável de central de atendimento que simplifica as operações com gestão de equipes, fluxos de trabalho automatizados, campos personalizados e muito mais.
> 
> Verdict: Rated **5.0/5** by 5 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa CaseManager?

Centrais de atendimento, acompanhamento de call centers, call centers, centros de gestão de contas a receber, centrais de atendimento de vendas, centros de cobrança de dívida.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **5.0/5** | 5 Avaliações |
| Praticidade | 4.8/5 | Based on overall reviews |
| Suporte ao cliente | 5.0/5 | Based on overall reviews |
| Relação qualidade/preço | 4.8/5 | Based on overall reviews |
| Recursos | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: VoyagerNetz Enterprise
- **Founded**: 1994

## Commercial Context

- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Chromebook (desktop)
- **Idiomas**: inglês
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more

## Recursos

- Depoimentos do cliente
- Gerenciamento de documentos
- Gestão de recibos
- Gestão de tarefas
- Lembretes
- Livro de contas a receber
- Payment Collection
- Relatórios e estatística
- Third-Party Integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software para Automatização de Formulários](https://www.capterra.pt/directory/10023/forms-automation/software)

## Categorias relacionadas

- [Software para Automatização de Formulários](https://www.capterra.pt/directory/10023/forms-automation/software)
- [Software de Cobrança de Dívidas](https://www.capterra.pt/directory/30234/debt-collection/software)
- [Software de Contas a Receber](https://www.capterra.pt/directory/30521/accounts-receivable/software)
- [Software para Central de Atendimentos](https://www.capterra.pt/directory/32035/contact-center/software)
- [Sistemas de Workflow](https://www.capterra.pt/directory/30091/workflow-management/software)

## Alternativas

1. [Moonflow](https://www.capterra.pt/software/1051205/moonflow) — 4.8/5 (26 reviews)
2. [Collect\!](https://www.capterra.pt/software/66949/collect) — 4.7/5 (70 reviews)
3. [CasetrackerLaw](https://www.capterra.pt/software/127129/casetrackerlaw) — 4.9/5 (44 reviews)
4. [Fintech Market Core System](https://www.capterra.pt/software/1051572/fintech-market-core-system) — 5.0/5 (8 reviews)
5. [QuickBooks Online Advanced](https://www.capterra.pt/software/189398/quickbooks-online) — 4.4/5 (1043 reviews)

## Avaliações

### "Great System & great customer support" — 5.0/5

> **Anette** | *24 de setembro de 2024* | Consultório médico | Recommendation rating: 10.0/10
> 
> **Vantagens**: I like that the system can be set up and customized to fit my business and needs the best.
> 
> **Desvantagens**: That I cannot see the balance on the main page when I open a case.
> 
> Making my life so much easier, everything is very user friendly.

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### "Intuitif \!" — 5.0/5

> **Capucine** | *6 de junho de 2025* | Imobiliárias | Recommendation rating: 8.0/10
> 
> **Vantagens**: Les aspects du logiciel Case Manager que nous apprécions est sa personnalisation assez avancée mais également son interface intuitive qui permet une facilité d’utilisation.
> 
> **Desvantagens**: Les inconvénients que l’on pourrait relever du logiciel Case Manager seraient les limitations fonctionnelles dans le sens où certaines fonctionnalités annoncées ne sont toujours pas opérationnelles.
> 
> Globalement nous avons une expérience d’utilisation du logiciel assez positive car cela nous permet d’être réactif et compétitif dans nos actions et projets.

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### "User Friendly Solution to Case Tracking" — 5.0/5

> **Nicole** | *23 de maio de 2025* | Serviços financeiros | Recommendation rating: 10.0/10
> 
> **Vantagens**: CaseManager is very user friendly, the customizable diary is easy to manage your cases and pending tasks. It's also easy to customize the program to fit your needs.
> 
> **Desvantagens**: The only con I can think of is not being able to view the balance directly on the main page when opening a case, you have to go into the case details and this adds a little more time..
> 
> Overall the software works for quick workflow, prioritizing the main tasks, and tacking the agents works and targets (which is important in the industry of debt collection).

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### "Case Manager review from implementation and support perspective." — 5.0/5

> **Tredoux** | *20 de junho de 2024* | Software | Recommendation rating: 10.0/10
> 
> **Vantagens**: It's customizability, feature richness and customer support.
> 
> **Desvantagens**: It is not in the cloud, but can easily be accommodated by applications such as Azure.
> 
> Excellent\!  A robust product that can be customized almost any business need.

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### "Case Manager Teams work ethic" — 5.0/5

> **Nadine** | *18 de junho de 2024* | Serviços financeiros | Recommendation rating: 10.0/10
> 
> **Vantagens**: the program is very user-friendly, it allows us to prioritize certain work-flows from the customizable diary. It also allows us to accurately track our agents work and targets which is vital in our industry
> 
> **Desvantagens**: There really are no cons from our Company with regards to Case Manager
> 
> Burnard Raaff \& Associates has been with Case Manager for more than a decade. Due to our client's specifications we had to move to another collection system however we quickly realized that Case Manager is the best for our company and the results have proven such which in turn made us come back after a mere 6 months with another company. Case Manager's support team is one of the best i have ever dealt with and they really take their time in hearing concerns. Case Manager is one of the most elite systems out there and will really boost your business outcomes

## Links

- [View on Capterra](https://www.capterra.pt/software/1055502/casemanager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10013368/CaseManager/> |
| en-AE | <https://www.capterra.ae/software/1055502/casemanager> |
| en-AU | <https://www.capterra.com.au/software/1055502/casemanager> |
| en-CA | <https://www.capterra.ca/software/1055502/casemanager> |
| en-GB | <https://www.capterra.co.uk/software/1055502/casemanager> |
| en-IE | <https://www.capterra.ie/software/1055502/casemanager> |
| en-IL | <https://www.capterra.co.il/software/1055502/casemanager> |
| en-IN | <https://www.capterra.in/software/1055502/casemanager> |
| en-NZ | <https://www.capterra.co.nz/software/1055502/casemanager> |
| en-SG | <https://www.capterra.com.sg/software/1055502/casemanager> |
| en-ZA | <https://www.capterra.co.za/software/1055502/casemanager> |
| es | <https://www.capterra.es/software/1055502/casemanager> |
| es-AR | <https://www.capterra.com.ar/software/1055502/casemanager> |
| es-CL | <https://www.capterra.cl/software/1055502/casemanager> |
| es-CO | <https://www.capterra.co/software/1055502/casemanager> |
| es-CR | <https://www.capterra.co.cr/software/1055502/casemanager> |
| es-DO | <https://www.capterra.do/software/1055502/casemanager> |
| es-EC | <https://www.capterra.ec/software/1055502/casemanager> |
| es-MX | <https://www.capterra.mx/software/1055502/casemanager> |
| es-PA | <https://www.capterra.com.pa/software/1055502/casemanager> |
| es-PE | <https://www.capterra.pe/software/1055502/casemanager> |
| fr | <https://www.capterra.fr/software/1055502/casemanager> |
| fr-BE | <https://fr.capterra.be/software/1055502/casemanager> |
| fr-CA | <https://fr.capterra.ca/software/1055502/casemanager> |
| fr-LU | <https://www.capterra.lu/software/1055502/casemanager> |
| pt | <https://www.capterra.com.br/software/1055502/casemanager> |
| pt-PT | <https://www.capterra.pt/software/1055502/casemanager> |

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