Conheça o Simpro
O simPRO é uma solução de software de gestão de trabalho de campo avançada criada por empreiteiros de serviços para empreiteiros de serviços. Se você tem dificuldade para orçar trabalhos, gerenciar projetos de várias etapas, gerenciar estoque, conectar o escritório ao campo ou qualquer outra área do seu fluxo de trabalho, o simPRO fornece uma plataforma otimizada para enfrentar seus maiores desafios enquanto ajuda a aumentar a produtividade e os lucros. Mais de 120.000 profissionais especializados confiam no simPRO para o gerenciamento do fluxo de trabalho.
Quem usa o Simpro?
O Enterprise foi projetado por prestadores de serviços para o setor de trabalhos manuais e serviços, incluindo instalações hidráulicas, elétricas, redes de dados, energia solar, climatização e segurança.
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Avaliações do Simpro
Great Customer Service
Comentários: Em resumo, vejo o Simpro como uma ferramenta poderosa que me ajuda a aprimorar a eficiência operacional do meu negócio e automatizar tarefas. Com o Simpro, posso otimizar os processos de negócios, promover a colaboração entre as equipes e obter melhores resultados em termos de produtividade.
Uma das principais vantagens do Simpro é sua capacidade de mapear e visualizar os processos de negócios de forma clara e concisa. Isso me permite identificar gargalos, pontos de melhoria e oportunidades de automação, ajudando-me a tomar decisões informadas para otimizar as operações da minha empresa.
Embora eu reconheça que o Simpro é altamente personalizável em muitos aspectos, sinto que há algumas áreas onde gostaria de ter uma personalização mais abrangente. Por exemplo, gostaria de ter a capacidade de personalizar relatórios de acordo com minhas necessidades específicas ou ajustar certas configurações para melhor atender ao meu tipo de negócio. Acredito que uma maior flexibilidade nessas áreas poderia melhorar ainda mais a adaptabilidade do Simpro para diferentes tipos de negócios.
Resposta do Simpro Software
há 6 meses
Dear Maykon Thank you for your valuable feedback on Simpro. We are delighted to hear that it has had a positive impact on your business operations and efficiency by automating tasks. We understand that customization and tailored reporting are important for businesses. In addition to our wide range of standard reports, Simpro also offers BI Reporting, a tool that allows you to build your own reports and dashboards to meet your specific needs. You can find more information about this feature in our Help Guide (https://helpguide.simprogroup.com/Content/Service-and-Enterprise/BI-Reporting.htm). At Simpro, we are constantly striving to streamline processes, promote collaboration, and enhance productivity. We value your input and encourage you to share any additional customization suggestions on our Ideas Portal. This helps us prioritize enhancements and tailor Simpro to better meet the needs of our users. If you ever need assistance or have further suggestions, our dedicated support team is here to assist you. Feel free to reach out to us at any time. Thank you once again for your feedback and for choosing Simpro.
Excellent Program - HIGHLY Recommend!
They are continuously improving and updating simPRO. In comparison to other similar programs I've tried, it's not all pretty bells & whistles, it's bells & whistles with tangible depth and detail.
The implementation seemed cumbersome initially, but absolutely essential given the range of the software. The training was excellent and the customer service/help-desk is great.
Resposta do Simpro Software
há 2 anos
Thank you so much for this incredible review and feedback! It is success stories like this that inspire our teams to constantly improve. We are thrilled to hear that you have had such a pleasant experience with our support teams, they are always here to help! Looking forward to continue supporting your business growth.
Excellent Product & Support
Comentários: From the first contact with Simpro, they were excellent. [SENSITIVE CONTENT HIDDEN] who was great, came to see us and showed us what it could do for us, so having to consider very carefully following a failed software implementation with another provider, we decided to proceed with them. They weren't the cheapest but we got a good feel for the company and we haven't been disappointed. It wasn't an easy task transferring our data to Simpro and was very time consuming but has been completely worth it now it's up and running.
It's very user friendly and just works for our business
Occasionally we find there is no fix for something we want to change to suit our needs but there is usually a way around it and support are very helpful with suggestions. I am able to submit suggestions to a forum in which they consider putting changes in place if they can.
Resposta do Simpro Software
há 2 anos
Hi there Pippa, we cannot thank you enough for your kind words and feedback! Success stories like this inspires our team everyday. We look forward to continuing our partnership. Wishing you all the best!
Powerful product but needs to listen to the consumers and bulk up
Catalogue imports, Pre builds and Cost Centres
Better task management, able to have more users involved and collaborate via task management, improved project planning, Mobile app for field workers way too clunky, an enterprise level mobile app.Attachments for projects/service/asset is terrible. And accessing them from Enterprise is the same terrible interface/clunkiness. We have other apps being able to have attachements against certain elements and reviewing said elements much quicker on both ends. Its still very backwards download/upload functions.
You will be sold a dream
Comentários: If you are a small business without several administration staff DO NOT PURCHASE this product. Their sales people will sell you a dream and promise you the world. When it comes down to the training and implementation ( Which for me was a contractor, not a Simpro employee ) you will quickly watch the promised features and dreams fall away in front of your eyes. My trainer, who I admit was great, did mention that Simpro sales people had been promising things that weren't able to be met by the trainers. If you are a small contractor looking to make the step into a software package, I would highly recommend Fergus or Tradify. They lack a few features but believe me, they will out perform Simpro 10x in ease of use, layout and cost.
There are some good features to this software, and on paper it works amazingly. A few stand out features for me are: - Inventory management - Asset Management - Would be great for large scale project management - Integration
- Complications with the app syncing. The app will not automatically refresh itself so every-time there is a change you will need to have all your staff update their app - Expense, be prepared for implementation to cost thousands of dollars. - Overall SMUG (Im right you're wrong) attitude you will receive from many of their staff - Their timesheet functionality is poor, they tell you you can use these start stop timers in the app and how good they are. When you use them it overlaps time in the time sheet rendering in inaccurate and unusable. Good luck getting the tech support team to spend time with you to figure it out. They will quickly find a way to blame you for the issue and move on. - Many of the great features do not operate smoothly, you will need someone in your office to constantly monitor everything.
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