---
description: Tudo sobre VIVI: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VIVI - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Inteligência Artificial](/directory/30938/artificial-intelligence/software) > [VIVI](/software/1051181/vivi)

# VIVI

Canonical: https://www.capterra.pt/software/1051181/vivi

> O VIVI é uma solução de IA conversacional com suporte de voz e bate-papo para interações humanas escaláveis em suporte, vendas, pesquisas etc.
> 
> Verdict: Rated **4.0/5** by 4 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa VIVI?

O Vivi é a solução certa para qualquer empresa grande ou pequena que interaja com seus clientes por voz ou bate-papo ou que deseje adicionar recursos de voz e bate-papo.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.0/5** | 4 Avaliações |
| Praticidade | 4.0/5 | Based on overall reviews |
| Suporte ao cliente | 4.0/5 | Based on overall reviews |
| Relação qualidade/preço | 4.0/5 | Based on overall reviews |
| Recursos | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: GoVivace
- **Founded**: 2009

## Commercial Context

- **Preço inicial**: 0,05 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Linux (local)
- **Idiomas**: espanhol, francês, hindi, inglês, italiano, malaio, português, vietnamita
- **Available Countries**: Alemanha, Anguila, Antígua e Barbuda, Argentina, Aruba, Austrália, Baamas, Barbados, Belize, Bermudas, Bolívia, Brasil, Canadá, Chile, Colômbia, Costa Rica, Cuba, Curaçau, Domínica, Emirados Árabes Unidos and 44 more

## Recursos

- AI Copilot
- Analítica aumentada
- Análise de sentimentos
- Análise de texto
- Aprendizado de máquina
- Automatização de processos e fluxos de trabalho
- Bate-papo ao vivo
- Bot pré-configurado
- Chatbot
- Comunicação multicanal
- Detecção de idioma
- Extração de dados
- Imagem de marca personalizável
- Inteligência artificial e aprendizado de máquina
- Pesquisa e filtro
- Processamento de linguagem natural
- Qualificação de leads
- Reconhecimento de voz
- Relatórios e análise de dados
- Respostas automáticas
- Roteamento automático
- Suporte do cliente
- Third-Party Integrations
- Transferências/encaminhamento
- Vários idiomas

## Integrations (28 total)

- Azure Sphere
- ElevenLabs
- Gmail
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Salesforce B2B Commerce
- Salesforce CPQ & Billing
- Salesforce Commerce Cloud
- Salesforce Communications Cloud
- Salesforce Consumer Goods Cloud
- Salesforce Customer360
- Salesforce Desk
- Salesforce Field Service

... and 13 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Suporte por telefone
- Bate-papo

## Category

- [Software de Inteligência Artificial](https://www.capterra.pt/directory/30938/artificial-intelligence/software)

## Categorias relacionadas

- [Software de Inteligência Artificial](https://www.capterra.pt/directory/30938/artificial-intelligence/software)
- [Software de Marketing Conversacional](https://www.capterra.pt/directory/31562/conversational-marketing-platform/software)
- [Software para Chatbots](https://www.capterra.pt/directory/32448/chatbot/software)
- [Plataforma de IA Conversacional](https://www.capterra.pt/directory/31596/conversational-ai-platform/software)
- [Software de Processamento de Linguagem Natural (PLN)](https://www.capterra.pt/directory/32754/natural-language-processing-%28nlp%29/software)

## Alternativas

1. [ChatGPT](https://www.capterra.pt/software/1049484/chatgpt) — 4.4/5 (336 reviews)
2. [Tidio](https://www.capterra.pt/software/144040/tidio-chat) — 4.7/5 (590 reviews)
3. [Wati](https://www.capterra.pt/software/204314/wati) — 4.6/5 (202 reviews)
4. [Zipchat](https://www.capterra.pt/software/1056535/zipchat) — 4.8/5 (26 reviews)
5. [Denser AI](https://www.capterra.pt/software/1064391/denser-ai) — 5.0/5 (31 reviews)

## Avaliações

### "VIVI Voice is perfect for Seamless Interaction" — 5.0/5

> **Jim** | *9 de agosto de 2024* | Publicidade e marketing | Recommendation rating: 10.0/10
> 
> **Vantagens**: VIVI stepped in when I needed to scale my business.
 The tailored design and attention to detail meant we went live quickly.
> 
> **Desvantagens**: All went as planned. We have no complaints. Everything has been handled exceptionally well, and we are thoroughly satisfied with their service.
> 
> Overall, VIVI has been a great addition to our business. The efficient and reliable, making our callflow smoother

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### "Efficient Voicebot and chatbot VIVI" — 5.0/5

> **Hugo** | *23 de abril de 2024* | Bens de consumo | Recommendation rating: 9.0/10
> 
> **Vantagens**: Human agents could not handle the workload i needed to scale my business VIVI provided me with a pathway to scale my business cost-effectively. With VIVI i got a full-service performance tuning and improvement program that the company experts managed. They custom-designed the flow and took care of all the nuances. We went live within two months and i am delighted with the service.
> 
> **Desvantagens**: It took a little longer to go live than expected.
> 
> I am happy with the VIVI voicebot and chatbot service.

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### "Terrible updates" — 1.0/5

> **Marko** | *10 de abril de 2025* | Gestão da educação | Recommendation rating: 0.0/10
> 
> **Vantagens**: It barely functions.
> 
> **Desvantagens**: Upgrades are just like installing them frmo the beginning. No background updating and you have to downlaod an EXE file everytime you upgrade, jsut patheitic, abnd if you dont upgrade it stops working after a while and causes lots of other problems. 
Our school uses it and everyone hates it\!
> 
> Terrible

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### "VIVI Review: Realistic voice, snappy response and accuracy make it a delight" — 5.0/5

> **anurag** | *8 de setembro de 2023* | Software | Recommendation rating: 10.0/10
> 
> **Vantagens**: The voice is very natural and it understands the user input very naturally as if talking to a human.
> 
> **Desvantagens**: Solution optimization and delivery took some time
> 
> We needed the solution for a short outbound survey, to collect customer opinions. The solution worked perfectly and created the report we needed very quickly. We had full control on its behavior.

## Links

- [View on Capterra](https://www.capterra.pt/software/1051181/vivi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10011012/VIVI/> |
| en-AE | <https://www.capterra.ae/software/1051181/vivi> |
| en-AU | <https://www.capterra.com.au/software/1051181/vivi> |
| en-CA | <https://www.capterra.ca/software/1051181/vivi> |
| en-GB | <https://www.capterra.co.uk/software/1051181/vivi> |
| en-IE | <https://www.capterra.ie/software/1051181/vivi> |
| en-IL | <https://www.capterra.co.il/software/1051181/vivi> |
| en-IN | <https://www.capterra.in/software/1051181/vivi> |
| en-NZ | <https://www.capterra.co.nz/software/1051181/vivi> |
| en-SG | <https://www.capterra.com.sg/software/1051181/vivi> |
| en-ZA | <https://www.capterra.co.za/software/1051181/vivi> |
| es | <https://www.capterra.es/software/1051181/vivi> |
| es-AR | <https://www.capterra.com.ar/software/1051181/vivi> |
| es-CL | <https://www.capterra.cl/software/1051181/vivi> |
| es-CO | <https://www.capterra.co/software/1051181/vivi> |
| es-CR | <https://www.capterra.co.cr/software/1051181/vivi> |
| es-DO | <https://www.capterra.do/software/1051181/vivi> |
| es-EC | <https://www.capterra.ec/software/1051181/vivi> |
| es-MX | <https://www.capterra.mx/software/1051181/vivi> |
| es-PA | <https://www.capterra.com.pa/software/1051181/vivi> |
| es-PE | <https://www.capterra.pe/software/1051181/vivi> |
| fr | <https://www.capterra.fr/software/1051181/vivi> |
| fr-BE | <https://fr.capterra.be/software/1051181/vivi> |
| fr-CA | <https://fr.capterra.ca/software/1051181/vivi> |
| fr-LU | <https://www.capterra.lu/software/1051181/vivi> |
| pt | <https://www.capterra.com.br/software/1051181/vivi> |
| pt-PT | <https://www.capterra.pt/software/1051181/vivi> |

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