--- description: Tudo sobre HaloCRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HaloCRM - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [HaloCRM](/software/1041683/halocrm) # HaloCRM Canonical: https://www.capterra.pt/software/1041683/halocrm > O HaloCRM é uma solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes. > > Verdict: Rated **5.0/5** by 3 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa HaloCRM? Adequado para empresas de todos os portes e de qualquer setor que buscam uma solução de atendimento ao cliente intuitiva e omnichannel. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **5.0/5** | 3 Avaliações | | Praticidade | 5.0/5 | Based on overall reviews | | Suporte ao cliente | 5.0/5 | Based on overall reviews | | Relação qualidade/preço | 5.0/5 | Based on overall reviews | | Recursos | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Halo Service Solutions - **Founded**: 1994 ## Commercial Context - **Preço inicial**: 45,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, checo, chinês, chinês tradicional, espanhol, estónio, finlandês, francês, inglês, italiano, neerlandês, norueguês, polaco, português do Brasil, sueco, tailandês - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more ## Recursos - Acesso para Celular - Alerts/Escalation - Banco de dados do cliente - CRM - Comunicação multicanal - Gerenciamento de contatos - Gerenciamento de e-mails - Gestão da base de conhecimento - Gestão de caixa de entrada - Gestão de calendários - Gestão de leads - Gestão do fluxo de trabalho - Importação/exportação de dados - Interface do agente - Painel de atividades - Portal de autoatendimento - Questionários e feedback - Rastreamento de interações - Relatórios e análise de dados - Relatórios e estatística - Roteamento automático - Third-Party Integrations ## Integrations (53 total) - (E)JES - 3CX - Addigy - AnyDesk - Atera - Auvik - Azure DevOps - Azure DevOps Server - Cisco Jabber - Cisco Meraki - ConnectWise Automate - Datto RMM - Device42 - Domotz - Dynamics 365 ... and 38 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software) ## Categorias relacionadas - [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software) - [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software) - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) - [Software CRM Online](https://www.capterra.pt/directory/30072/online-crm/software) - [Software para Central de Atendimentos](https://www.capterra.pt/directory/32035/contact-center/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6973 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18782 reviews) 4. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4458 reviews) 5. [Kylas Sales CRM](https://www.capterra.pt/software/210630/kylas) — 4.8/5 (573 reviews) ## Avaliações ### "A Surprisingly Comprehensive and User-Friendly CRM for Growing Teams" — 5.0/5 > **Ashish** | *26 de agosto de 2024* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: I am impressed with HaloCRM as a new user. It offers a great overall experience by combining user-friendliness with powerful features. One of the standout aspects of the platform is its intuitive interface, which made the initial setup and daily use straightforward, even for someone not particularly tech-savvy. I appreciate the extensive customization options, as they allow us to tailor the CRM to fit our specific business processes. > > **Desvantagens**: HaloCRM has some drawbacks. The third-party integrations are somewhat limited, which might concern businesses that depend on specific external tools. Furthermore, while the mobile app is functional, it lacks some of the polish and features available in the desktop version, making it less effective when working on the go. Despite these minor issues, the overall experience has been positive, especially considering the platform’s affordability and the exceptional customer support that comes with it. ----- ### "Seamless Integration - Dedicated support" — 5.0/5 > **Ashley** | *22 de janeiro de 2024* | Automotivo | Recommendation rating: 10.0/10 > > **Vantagens**: The ease of use straight after setup was almost too good to be true. \[sensitive content hidden\] had everything configured ready for us on launch day. Advisors took to the system with ease and our data vs reporting improved greatly. > > **Desvantagens**: Additional custom fields created for tickets require SQL reporting which as a non-technical implementer of the system, I found it frustrating that wasn't already pulled to the reporting suite as an option to select. > > Enjoyable from start to finish. The staff are great to work with and the product speaks for itself. ----- ### "WMDC / HaloCRM" — 5.0/5 > **Kirsty** | *22 de fevereiro de 2023* | Imóveis comerciais | Recommendation rating: 10.0/10 > > **Vantagens**: I like the ease in using the programme, and how we can now log all our Maintenance issues on a reliable system which means we can improve our service as landlord. really like the SLA time limits meaning all the team are working harder to meet these timecsales. > > **Desvantagens**: Nothing \! :) i have nothing negative to comment > > We are so happy that we have joined HaloCRM to assist our business in becoming even more efficient and providing the best service that we can to our tenants. this system ensures that all maintenance is logged y the tenant and is picked up by the team immediately ensuring nothing is ever missed. ## Links - [View on Capterra](https://www.capterra.pt/software/1041683/halocrm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data