--- description: Tudo sobre Moveo.AI: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Moveo.AI - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Suporte ao Cliente](/directory/32315/customer-support/software) > [Moveo.AI](/software/1035057/mveoai) # Moveo.AI Canonical: https://www.capterra.pt/software/1035057/mveoai Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/1035057/mveoai?page=2) > O Môveo AI é uma plataforma de IA conversacional que aprende com seus dados e permite implantar e gerenciar agentes virtuais de IA. > > Verdict: Rated **5.0/5** by 9 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Moveo.AI? O Môveo AI pode oferecer suporte a empresas que desejam aproveitar o poder da IA conversacional para automatizar suas estratégias de suporte ao cliente e geração de leads. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **5.0/5** | 9 Avaliações | | Praticidade | 5.0/5 | Based on overall reviews | | Suporte ao cliente | 5.0/5 | Based on overall reviews | | Relação qualidade/preço | 5.0/5 | Based on overall reviews | | Recursos | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Moveo.AI ## Commercial Context - **Preço inicial**: 0,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Detalhes de preços**: O Môveo.AI tem quatro planos de preços e um teste gratuito de 14 dias. - **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Linux (local) - **Idiomas**: grego, inglês, português do Brasil - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more ## Recursos - API - Análise de dados preditiva - Análise de dados visual - Análise de texto - Aprendizado de máquina - Arrastar e soltar - Automatização de processos e fluxos de trabalho - Autoresponders - Bate-papo ao vivo - Bate-papo proativo - Bate-papo/Mensagens instantâneas - Bot pré-configurado - Chatbot - Coleta de dados de multicanal - Comunicação multicanal - Formação de modelos - Formulários online - Gerenciamento de comentários - Gestão da base de conhecimento - Gestão da comunicação - Gestão de call centers - Gestão de campanhas - Gestão de experiência do cliente - Gestão de integrações - Gestão de leads - Gestão de modelos - Gestão do SLA (acordo do nível de serviço) - Gestão do fluxo de trabalho - Histórico de transcrições/chat - Histórico do cliente - Imagem de marca personalizável - Importação/exportação de dados - Inteligência artificial e aprendizado de máquina - Marketing de multicanal - Modelagem preditiva - Modelos - Modelos personalizáveis - Painel - Personalização - Processamento de linguagem natural - Qualificação de leads - Questionários e feedback - Rastreamento de engajamento - Relatórios e estatística - Respostas automáticas - Segurança de dados - Suporte do cliente - Third-Party Integrations - Visualização de dados - Vários idiomas ... and 13 more features ## Integrations (10 total) - Front - HubSpot CRM - Instagram - Intercom - Messenger - Salesforce Platform - Viber - WhatsApp - WhatsApp Bulk Sender - Zendesk AI ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software) ## Categorias relacionadas - [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software) - [Software de Geração de Leads](https://www.capterra.pt/directory/30963/lead-generation/software) - [Software de Captação de Leads](https://www.capterra.pt/directory/31017/lead-capture/software) - [Software para Chatbots](https://www.capterra.pt/directory/32448/chatbot/software) - [Software de Gestão de Comunicação com o Cliente](https://www.capterra.pt/directory/31002/customer-communications-management/software) ## Alternativas 1. [Tidio](https://www.capterra.pt/software/144040/tidio-chat) — 4.7/5 (590 reviews) 2. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1781 reviews) 3. [Lime Connect](https://www.capterra.pt/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) 4. [Quiq](https://www.capterra.pt/software/166780/quiq-messaging) — 4.5/5 (37 reviews) 5. [Birdeye](https://www.capterra.pt/software/152997/birdeye) — 4.7/5 (704 reviews) ## Avaliações ### "A must have AI chatbot for any client facing enterprise" — 5.0/5 > **Emmanouela** | *19 de outubro de 2022* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: It is easy to build and go live is very quickly. It has an impressive capacity to self learn and continuously improve. It clicks on many different media (Facebook messenger, Viber etc) and can provide answers with text, images, videos, carrousels which makes it very engaging to clients. It can integrate with our systems and has excellent customer support. > > **Desvantagens**: Everything was easy and quick which are the most important parameters. It was difficult for us to calculate number of sessions that we would need. > > It currently handles all incoming customer support issues for our client providing an important cost reduction at the customer support center. ----- ### "Great product to help your business improve\!" — 5.0/5 > **Stelios** | *19 de outubro de 2022* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Easy integration, very useful for custom chatbots that can reduce incoming requests to customer support department. > > **Desvantagens**: No cons detected. We are really satisfied with the product. > > MOVEO is a great tool that helped our business. We use Virtual Assistants for customer support. More specifically we use it to answer frequently asked questions and also train our customers about the services our company provides. The development of the VAs is really easy and straight forward and zero coding knowledge is required. The User interface is friendly with frequent updates and improvements from the creator.Overall we are really satisfied with the product because we managed to reduce the incoming requests to our customer support center. ----- ### "A conversational AI platform that successfully resolves complex requirements" — 5.0/5 > **Vagelis** | *16 de setembro de 2022* | Software | Recommendation rating: 9.0/10 > > **Vantagens**: Môveo.AI uses state of the art NLP algorithms that have managed to answer even the most complicated customer requests. Citizens often make spelling and grammatical mistakes, but the VA is always able to detect them and understand what the user means. Also, the platform’s scalability is amazing as we have deployed a virtual assistant in 125 Greek Consulates all over the world, with no problem. > > **Desvantagens**: Nothing in particular. The product met my needs. > > I configured Môveo.AI, in order to be deployed to the \[SENSITIVE CONTENT\] website. I found the UI extremely friendly and easy to use. The team was always available for my questions through email, phone or video calls. The VAs are currently operating successfully in 125 Greek Consulates all over the world, in 5 languages (soon 14 more) with no problem. ----- ### "A platform that understands customers better than humans do" — 5.0/5 > **Dionysios** | *17 de setembro de 2022* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: The platform’s self learning capabilities are amazing, as it suggests new question categories and even categorizes them, saving valuable time for our team. The level of customer support automation is amazing and combined with the self-learning capabilities, the Hellenic Ministry of Foreign Affairs was able to not only support citizens all over the world but also better understand their concerns and questions. > > **Desvantagens**: I am very satisfied with the platform and the support we receive from Môveo.AI. > > Môveo.AI is an excellent software for automating customer support issues. We configured Môveo.AI in order to be deployed to the Hellenic Ministry of Foreign Affairs website. What amazes me is the platform’s self learning capabilities. We deployed the VAs before the Covid-19 pandemic therefore our configuration did not include these types of questions. However, when the pandemic began, the platform quickly recognized and even categorized the questions, e.g traveling restrictions and accepted vaccinations. All we had to do was accept the suggestions and provide the appropriate answers. ----- ### "ecredit" — 5.0/5 > **Achilleas** | *1 de fevereiro de 2023* | Serviços financeiros | Recommendation rating: 10.0/10 > > **Vantagens**: The immediacy, the ease of use by both customers and administrators, the look of it, the way it shows the data to me, the easy way it learns, that it's something that connects to multiple communication channels. > > **Desvantagens**: I can't find what I like the least because comparing it to other similar services I've worked with in the past it's completely different for this industry. It is new, innovative and unmatched. > > Flawless in all matters, communication, consistency in everything. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/1035057/mveoai?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/1035057/mveoai) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | pt | | | pt-PT | | ----- ## Structured Data