17 anos ajudando empresas portuguesas
a escolherem o melhor software
Delivra
Conheça Delivra
O Delivra é uma plataforma de automação de marketing com integrações de CRM, um designer de campanhas automatizado multicanal e um criador de páginas de entrada responsivo. Uma equipe de serviços profissionais prepara o usuário para o sucesso, garantindo que todas as suas campanhas gota a gota e integrações existentes sejam configuradas corretamente. Em seguida, ele usa todos os dados do CRM para criar segmentos segmentados, personalizar o conteúdo das mensagens e acionar mensagens no momento certo.
Quem usa Delivra?
O Delivra capacita organizações de pequeno e médio porte de todos os setores a alcançar objetivos de negócios por meio de uma suíte de software de email marketing e serviços profissionais.
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Avaliações do Delivra
Best email marketing tool
Comentários: My overall experience with Delivra is very good from last 8 years I am working in the industry and I am loving it.
Vantagens:
Automation of email marketing campaigns is very easy to use and simple other than any of the tool
Desvantagens:
I have absolutely no cons whatsoever with Delivra till date as a Digital Marketing Manager
Functional + Responsive
Comentários: Overall, I have a positive experience with Delivra and their customer service team. They're prompt and thorough and I'm able to solve my issue the day it happens. There are some nuances within the product that could be enhanced, but it gets the job done.
Vantagens:
I like the simplicity and overall organizational structure of Delivra. Dynamic content functionality is one of the things I like most.
Desvantagens:
I wish there were more ways to cross-copy content across accounts. Some of the timing nuances within the automation structures can be enhanced.
Review from a Non Marketing User
Comentários: Overall very positive. We use it primarily for an internal newsletter.
Vantagens:
The online chat help is fantastic! They have been able to walk me through resolution of several issues.
Desvantagens:
Sometimes the software seems to get "stuck". I can't make edits.....I have to close out and come back in.
Resposta do Redbrick
ano passado
Thank you for sharing your feedback—so glad that live chat with our tech support team has been helpful. If you haven't done so already, would you please share more info. re: the software performance issues you're experiencing? (email [email protected]) That's absolutely something we want to look into further for you. Regards, Madeline @ Delivra
Delivra is a great solution for email marketing
Comentários: We have used for over 10 years… satisfied customer!
Vantagens:
Drag and drop editor, can have multiple users working in the platform
Desvantagens:
Email click reports could be better and the new Air interface results in some formatting tics. We prefer to work in the Legacy interface.
Resposta do Redbrick
há 7 meses
Hi Mary, Thanks for sharing your feedback with us and for 10 years of working together! Sounds like you've spotted some issues with that report, if you haven't done so already, could you please send us an email ([email protected]) with more info. so we can replicate the issue? That will help us get it resolved asap. Thank you! Madeline @ Delivra
Delivra Review
Comentários: My overall experience has been good. Good product, good service.
Vantagens:
I like the ease of use, good customer service
Desvantagens:
Would like features, such as imbedded video or gif.
Resposta do Redbrick
há 11 meses
Hi Charlene, Thanks for taking the time to leave us this review! We can absolutely help you out with embedding a gif in your emails, as well as linking to a video from a thumbnail/image. Would you please reach out to us at [email protected] so our team can walk you through it? Cheers, Madeline @ Delivra
Becky's reveiw
Comentários: So far it has been good. When I'm stuck I call or email customer service and they are responsive and friendly. I've been able to put out some very nice looking email newsletters
Vantagens:
That it was easy to get started with, required very little training.
Desvantagens:
That air and legacy are so different and don't have the same capabilities
Resposta do Redbrick
há 8 meses
Hi Rebecka, Thanks for taking the time to share your feedback with us! I'm so glad to hear you're thrilled with our customer support team and ease of use of the platform—that's what we strive for. Yes, Delivra Air & our Legacy platforms are very different — we found that marketers love the capabilities of our platform but struggled with the interface. So we're evolving in a big way, and soon all the capabilities you have in Legacy will be available in Air. I hope you'll continue to bear with us, we're confident it'll be worth the wait! Best regards, Madeline @ Delivra
Great value for the cost
Comentários: Overall positive. I wish it integrated with our current CRM
Vantagens:
-Customer service team is great -Simple set-up -Easy to navigate contact database
Desvantagens:
-Transition to new version had some bugs that I am still waiting to be resolved -Doesn't integrate with our CRM
Resposta do Redbrick
há 8 meses
Thanks for sharing your feedback with us, Morgan! We're glad to hear you're finding the platform easy to use. While I'm not sure what CRM you use, I would definitely encourage you & your team to explore our API, SFTP alternatives to automate your data syncing in the case a native integration isn't available. As always, you can reach us at [email protected] to explore those and other options available to you (if you haven't already done so). Take care! Madeline @ Delivra
Easy to Learn and Collaborate
Vantagens:
What I like most about Delivra is the analytics and information the email sends provide me. I'm able to see who is accessing so I can determine if I want to follow up. The collaboration functions are also great.
Desvantagens:
Sometimes adjusting the formatting to templates can be tricky but once you learn the process and get some practice it works well.
Resposta do Redbrick
há 8 meses
Hi Jason, Thanks so much for sharing your feedback! It's great to hear that you're getting what you need from our analytics/reporting & I'd love to know if the new Delivra Air platform (and updated interface) has improved your experience in the drag-and-drop email editor. Your feedback is always welcomed & helps us continue improving! (either email [email protected] or leave feedback from within your account). Cheers, Madeline @ Delivra
Great experience for companies who need a tool for automation
Vantagens:
The automation tools are awesome, easy to set up and easy to customize. As a software engineer, it was big for me to make sure the company we used had good api documentation, and so far all the documentation on the website of Delivra has helped us implement things well.
Desvantagens:
I do wish some of the analytics were more customizable, more options to create views per conversion/purchases etc.
Resposta do Redbrick
há 9 meses
Hi Hope, Thanks so much for taking time to share your feedback! We're so thrilled to hear you've found our API well-documented and easy to work with. Regarding analytics—our product team is actively developing a new experience of analytics/reporting within Delivra Air and would love your input. If you're interested — please shoot us an email at [email protected] and mention this review. Hope to hear from you! Madeline @ Delivra
events coordinator
Comentários: been there forever and they've caretake us and our subscribers and work with us on each of our demands and that makes them an extension of ProTeam and that's invaluable.
Vantagens:
they cater to our unique demands both in set-up and delivery.
Desvantagens:
communication if there is something we'd like a answer... there is no direct line to the people we need.
Exceptional Customer Support
Comentários: The support I received from Delivra was quick and extremely helpful. Highly recommend Delivra. We love the options we have within the application, especially our university branding.
Vantagens:
How quickly the Delivra team responded to my questions via email.
Desvantagens:
Nothing at this point. I am pleased with the product.
Resposta do Redbrick
há 7 meses
Hi Christina, So glad to hear you're loving the platform and our support team! And thank you for taking the time to leave feedback for us! Cheers, Madeline @ Delivra
Delivra Works Its Magic
Vantagens:
Using Delivra has a very short learning curve. Compared to others I've used before, Delivra is very intuitive and gets the job done.
Desvantagens:
I wish it had an image connector we could use to grab images from our source.
Resposta do Redbrick
ano passado
Hi Kevin, Thanks so much for leaving your feedback! We recently introduced a native integration with Unsplash (for free stock photography), but I'm curious about additional image connections. If you haven't done so already, please shoot an email to [email protected] with a brief explanation of what you're looking for and how you'd use it. That will help our product team investigate further! Cheers, Madeline @Delivra
Delivra -- One, Two, Delivered!
Comentários: Delivra has made it easier to reach our variable audiences with a front end user experience that guides you step-by-step through the campaign development process. As a newcomer to marketing emails, I've been slowly learning Best Practices along the way. Delivra also offers insights into the effectiveness of your communications, including click rates, etc. This data is an invaluable part of the process, as it helps us determine our impact and create realistic improvement goals for our campaigns. Delivra has proven to be an asset to our communication plans.
Vantagens:
We've been using Delivra to coordinate email campaigns to different audiences. The user experience is seamless and step-by-step; even the site colors were chosen for ease of use and accessibility. More than that, however, is that anyone can create a successful campaign, whether you've had marketing experience or not -- there's support there to help you every step of the way!
Desvantagens:
I want to acknowledge that Delivra's customer service is built to support the client in every way, but I'd also like to learn how to solve more detailed issues as they arise myself. Being an expert in my area is important to me. The only improvement suggestion I can offer is to create more education materials for Delivra users on what some of the higher level errors mean and how to fix them for those that would want to take initiative.
Resposta do Redbrick
há 2 anos
Hi Kari, Thanks so much for taking the time to share this feedback—it's such a pleasure to know that you're both seeing the impact of Delivra and finding it easy to use. I also appreciate your suggestion re: more clarity around error messaging. I'll make sure to pass that along internally so we can look into possible improvements. Sincerely, Madeline @ Delivra
easy to use
Comentários: it is pretty good. there are some features that need to be updated
Vantagens:
it is easy to use and learn how to create an email
Desvantagens:
some of the features do not work when I am creating an email
Resposta do Redbrick
há 10 meses
Hi Kate, Thanks for sharing your feedback with us. We'd love to learn how we can improve things for you. I'm wondering, would you be willing to jump on a call with our product team to walk us through some of those feature friction points you mentioned? (An email to [email protected] will get the ball rolling!) Hope to hear from you, Madeline @ Delivra
Daily use
Vantagens:
I like the contact management & content management
Desvantagens:
My least favorite part was learning how to set up the marking complains
Resposta do Redbrick
ano passado
Hi Jacob, Thanks for your feedback. If there's anything we can do to make the initial setup / your email workflow easier, we'd love to hear from you. delivra.com/contact Cheers, Madeline @ Delivra
Alternativas consideradas anteriormente:
Extremely satisfied customer for over a decade
Vantagens:
The software is very intuitive and easy to design and send emails.
Desvantagens:
I wish there was a way to know when someone forwards an email who that email was forwarded to.
Resposta do Redbrick
há 2 anos
Hi Tracy, Thanks for your kind words and for working with us for so many years. Trust me when I say, you're going to love some of the new product releases we're working on! Cheers, Madeline @ Delivra
Great product for student communication and newsletters
Vantagens:
Delivra has been great for creating and sending out student email newsletters. The template creator is very easy to use. I'm very happy with the final product with all the design features and I also love the analytics function to see the number of opens/clicks, etc.
Desvantagens:
Sometimes there are glitches in the system (things don't save correctly) and I occasionally have to ask a Marketing/Communications team member (who uses Delivra more regularly) to help me figure out how to do something.
Resposta do Redbrick
há 2 anos
Hi Corissa, Thanks for taking the time to leave us a review! Trust me when I say, you're going to love some of the new product releases we're working on—so please stay tuned. Cheers, Madeline @ Delivra
Long time Delivra user
Comentários: I've been using Delivra for nearly 8 years and am generally very pleased with the product. It certainly has grown since I started using it and I look forward to experiencing even more growth. If your in the data industry and you hear the word upgrade, 9 times out of 10 you cringe because you know you need to brace yourself from growing pains. This is not the case with Delivra. The upgrades are carefully tested before they are rolled out to ensure that you don't experience delays in your operations. Customer support is fantastic! Every time I have had to use them I get friendly, fast, quality service. Recently Delivra rolled out a Drag-and-drop editor which is worlds better than the HTML editor but it is still somewhat touchy. If you are concerned about the cost I can tell you that it is 100% worth it. Email communication is so crucial to a business's success in this day and age.
Vantagens:
It is generally easy to use and the support is outstanding.
Desvantagens:
I actually don't have any real cons regarding this software.
Great program. Use it Daily.
Comentários: We are able to use this product for all of our communications. Professional looking with consistent design of our communications is very important.
Vantagens:
The templates are easy to use. The program is versatile. The program serves all of our needs. We get a quick response if we have any trouble.
Desvantagens:
When you are pasting the text into the template, all of the spacing is lost. I save a lot, and the length of time is more than I like, but understand that the more text we have, the longer it takes to save.
We will be implementing Delivra in a few months and I'm so excited to use it.
Vantagens:
The ease of use is incredible. The drag and drop format is so user-friendly. The staff is great, too. They walk you through everything from the sales pitch, to the training, design, integration, and implementation. I couldn't ask for more.
Desvantagens:
They have automated email reminders if you don't respond to their staff within two days regardless of whether or not you tell them you will not be able to respond for a longer period of time. It's a little annoying, but I understand the purpose of the reminders and appreciate them.
Excellent customer support
Comentários: Whenever I have had issues, and let's face it all software will at sometime, Delivra's customer support is extremely responsive. That's not to say I have had to call them very often (it's just that we have some special characters that we use), it's just when you do, you know that they'll respond promptly!
Vantagens:
Generally easy to use
Desvantagens:
Needs subscript and superscript functions
Great service and makes our job easier!
Comentários: Overall, the service is great. Customer support does a perfect job helping with any issues as well. The Drag-n-Drop editor is so easy to use (Thank you for creating that!) The only common problems we face is Delivra's compatibility with certain email clients - mainly Google Mail, Microsoft Outlook, and Outlook Portal.
Vantagens:
Ease of use - especially with Drag-n-Drop editor.
Desvantagens:
compatibility issues with email clients - Google, Microsoft Outlook, Outlook Portal
Director of Communications
Comentários: We have been using Delivra for 6 years. There have been a lot of updates made to the product over this time, and while we receive e-mail messages about these updates and are invited to attend online seminars, it would be nice to receive a phone call or visit from someone at Delivra just to personally check in with us and see how we are using the product. I am certain we are not using it to it's fullest capabilities. As a customer for more than five years, it just seems like someone would want to check in with us on a personal level
Vantagens:
It's a great way to send out messages for a relatively low cost. I also like being able to see who opened the message and if they clicked on any of the links in the message, forwarded the message, etc.
Desvantagens:
I don't find it to be as intuitive as I would like it to be (for creating messages, generating or reading reports, etc.)
Delivra really delivers!
Comentários: Delivra has the features and the functionality and still maintains a reasonably-priced product. I've used many other email platforms and Delivra is so easy to use! My internal customers are happy and so am I. We're thrilled we made the switch.
Vantagens:
The ease of use and how simple it is to get started.
Desvantagens:
This is being really picky, but more customization options for cell groups.
Delivra Review 1/17/17
Comentários: Our staff really enjoys the customizable templates in Delivra and the ability to segment lists to reach the right people every time.
