--- description: Tudo sobre hello24.ai: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: hello24.ai - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Plataformas de E-Commerce](/directory/3/ecommerce/software) > [hello24.ai](/software/1033570/hello24ai) # hello24.ai Canonical: https://www.capterra.pt/software/1033570/hello24ai Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/1033570/hello24ai?page=2) > O hello24.ai é uma plataforma focada em comércio eletrônico que ajuda as marcas online a engajar os clientes no WhatsApp. > > Verdict: Rated **4.7/5** by 22 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa hello24.ai? Marcas de venda direta ao consumidor, empresas de comércio eletrônico e marcas de varejo que buscam engajar os clientes nas mídias online. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 22 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Hello24 Digicom ## Commercial Context - **Preço inicial**: 20,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Idiomas**: alemão, espanhol, francês, hindi, inglês, italiano, português, português do Brasil - **Available Countries**: Alemanha, Austrália, Brasil, Canadá, Emirados Árabes Unidos, Espanha, Estados Unidos, França, Itália, Reino Unido, Singapura, Índia ## Recursos - Alertas/notificações - Análise de dados visual - Banco de dados do cliente - Bate-papo ao vivo - Bate-papo/Mensagens instantâneas - Bot pré-configurado - CRM - Chatbot - Desenvolvimento sem códigos - Gestão da comunicação - Gestão de campanhas - Gestão de conteúdo - Gestão de experiência do cliente - Gestão de pedidos - Histórico do cliente - Indicadores de desempenho - Inteligência artificial e aprendizado de máquina - Lead Nurturing - Modelos personalizáveis - Painel de atividades - Personalização - Processamento de linguagem natural - Questionários e feedback - Rastreamento de engajamento - Real-Time Data - Relatórios e análise de dados - Segmentação de clientes - Segmentação por público - Suporte do cliente - Third-Party Integrations - Vários idiomas ## Integrations (5 total) - PayU - Razorpay - Shopify - WooCommerce - WordPress ## Opções de suporte - Email/Help Desk - Suporte por telefone - Bate-papo ## Category - [Plataformas de E-Commerce](https://www.capterra.pt/directory/3/ecommerce/software) ## Categorias relacionadas - [Plataformas de E-Commerce](https://www.capterra.pt/directory/3/ecommerce/software) - [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software) - [Software para Dinamização de Leads](https://www.capterra.pt/directory/31563/lead-nurturing/software) - [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software) - [Software de Gerenciamento de Pedidos](https://www.capterra.pt/directory/30225/order-management/software) ## Alternativas 1. [Pipedrive](https://www.capterra.pt/software/132666/pipedrive) — 4.5/5 (3042 reviews) 2. [Viber](https://www.capterra.pt/software/180348/viber) — 4.4/5 (4058 reviews) 3. [Text Request](https://www.capterra.pt/software/167015/text-request) — 4.6/5 (1193 reviews) 4. [Slack](https://www.capterra.pt/software/135003/slack) — 4.7/5 (24046 reviews) 5. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1753 reviews) ## Avaliações ### "Simple to use whatsapp application" — 5.0/5 > **Avaliador Verificado** | *22 de julho de 2023* | Fabricação de alimentos | Recommendation rating: 8.0/10 > > **Vantagens**: ability to create templates with easeeasy to setup with shopifyfast response from support team > > **Desvantagens**: chatbot feature lags a lot when setting up large quantities of contentmobile version is buggy, unable to use it for sending broadcasts as the page layout is shrunken > > Overall positive experience ----- ### "Exceptional Support and Effective Marketing Tools with hello24.ai" — 5.0/5 > **Vaibhav** | *3 de junho de 2024* | Roupa e moda | Recommendation rating: 10.0/10 > > **Vantagens**: Exceptional customer support and expertise in the tool, especially from \[sensitive content hidden\] > > **Desvantagens**: While our overall experience with hello24.ai has been positive, it would be great to see more advanced analytics features to further optimize our marketing strategies. > > We've had an excellent experience with Hello24.ai. Their WhatsApp marketing tool has been a game-changer for our business. Special thanks to \[sensitive content hidden\] whose expertise has been a constant support whenever we've faced challenges. With their help, we're able to send messages to our customers seamlessly. This has been crucial for maintaining our customer connections. Thank you, hello24.ai and \[sensitive content hidden\] for your outstanding service\! ----- ### "Satisfy but must do efforts" — 4.0/5 > **Elisée** | *12 de julho de 2023* | Serviços de eventos | Recommendation rating: 6.0/10 > > **Vantagens**: Assistance of the team. I think Hello 24 has a good team > > **Desvantagens**: I recommend Hello24 to begin your activity to increase résults > > Good ----- ### "Hello24 Service rating and review" — 4.0/5 > **Saurabh** | *25 de julho de 2023* | Petróleo e energia | Recommendation rating: 7.0/10 > > **Vantagens**: Hello24 have Good Work flow and automation Al. campaign approval process is also smooth and its charges are also reasonable. > > **Desvantagens**: Not giving real time features apart of Work flow. Customer Data and tag not visible properly showing when we try to broadcast template to our customers. Also Hello24 should give customer care service through call. Because it may solve the customers problem in real time. > > I will rate all features 7 out of 10. Because some changes Hello24 should do from perspective of users. ----- ### "One step solution to manage all your customers with perfect API/AI" — 4.0/5 > **Swati** | *30 de julho de 2023* | Roupa e moda | Recommendation rating: 8.0/10 > > **Vantagens**: Chat box, Automatic order fetching, transaction alerts on order placement, dispatch is very useful. The main thing is for abonded checkouts. We are able to recover them very much with the help of Hello24. And promotional broadcast activity is also one of the nice feature . We strongly recommend to your business. Multiple team leaders/managers can manage this panel at the same time. > > **Desvantagens**: More uder friendly UI in broadcast page. > > It was very great ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/1033570/hello24ai?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/1033570/hello24ai) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | | pt | | | pt-PT | | ----- ## Structured Data