---
description: Tudo sobre Churn360: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Churn360 - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Sucesso do Cliente](/directory/30961/customer-success/software) > [Churn360](/software/1032439/churn360)

# Churn360

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> Plataforma de sucesso do cliente com IA orientada por dados que ajuda as empresas de SaaS a acelerar o crescimento da MRR.
> 
> Verdict: Rated **5.0/5** by 9 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Churn360?

Empresa de SaaS

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **5.0/5** | 9 Avaliações |
| Praticidade | 4.9/5 | Based on overall reviews |
| Suporte ao cliente | 5.0/5 | Based on overall reviews |
| Relação qualidade/preço | 4.8/5 | Based on overall reviews |
| Recursos | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Kovai.co
- **Location**: Sidcup, GB
- **Founded**: 2017

## Commercial Context

- **Preço inicial**: 399,00 US$
- **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Available Countries**: Afeganistão, Alemanha, Argentina, Arménia, Arábia Saudita, Austrália, Azerbaijão, Bangladeche, Barém, Bolívia, Brasil, Brunei, Butão, Bélgica, Camboja, Canadá, Catar, Cazaquistão, Chile, China and 64 more

## Recursos

- Acompanhamento de atividades
- Estado de saúde
- Gestão da receita
- Gestão de contas
- Gestão de tarefas
- Incorporação
- NPS de clientes
- Painel de atividades
- Participação do cliente
- Relatórios e análise de dados
- Seguimento/Análise de uso

## Integrations (15 total)

- Aircall
- Canny
- Chargebee
- CloudTalk
- Freshchat
- Freshdesk
- Gmail
- Microsoft Outlook
- Pipedrive
- Recurly
- Segment
- Stripe
- SurveyMonkey
- Zendesk Suite
- Zoho Mail

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Sucesso do Cliente](https://www.capterra.pt/directory/30961/customer-success/software)

## Alternativas

1. [Custify](https://www.capterra.pt/software/190125/custify) — 4.9/5 (122 reviews)
2. [Customerscore.io](https://www.capterra.pt/software/1072389/Customerscore-io) — 4.8/5 (17 reviews)
3. [Skalin](https://www.capterra.pt/software/1018511/skalin) — 4.9/5 (55 reviews)
4. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1781 reviews)
5. [monday CRM](https://www.capterra.pt/software/1024614/monday-crm) — 4.7/5 (462 reviews)

## Avaliações

### "Works Seamlessly" — 5.0/5

> **Ujjwal** | *4 de agosto de 2022* | Serviços financeiros | Recommendation rating: 10.0/10
> 
> **Vantagens**: For our team, integration with HubSpot was a major drive in our decision to use Churn360. This integration works seamlessly.
> 
> **Desvantagens**: Nothing, it makes our life easier and is the bestest one i have ever used
> 
> User tracking and customer journey is massively useful for our team. We are now more intelligent about our clients.

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### "Top-Notch Customer Services" — 5.0/5

> **Nima** | *18 de abril de 2024* | Ócio, viagens e turismo | Recommendation rating: 10.0/10
> 
> **Vantagens**: We have experienced significant improvements in communication, enabling us to better support and guide customers with inquiries or issues regarding our offerings. As a result of faster issue resolution we have seen a notable increase of at least 10% in new customer requests for our services
> 
> **Desvantagens**: Churn360 pricing may be on the higher end and like many similar products, it requires a significant implementation period within the organization.but we are happy with their continuos customer support

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### "Features that makes Churn360 the best selling products in the market." — 5.0/5

> **Aayushi** | *23 de agosto de 2022* | Serviços financeiros | Recommendation rating: 10.0/10
> 
> **Vantagens**: Ease to use and the database management is the most that I like in the software. The best part is the services offered by it in such a affordable price range.
> 
> **Desvantagens**: So far I have not addressed any con in the product. Because for us it is working in it's best possible capacity.
> 
> I am highly impressed by the product and I would like to recommend it to others.

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### "Best Tool for business seeking to optimize Customer Retention." — 5.0/5

> **Neethu** | *4 de abril de 2024* | Publicidade e marketing | Recommendation rating: 10.0/10
> 
> **Vantagens**: Churn360 is a tool that provides comprehensive solution for business seeking to optimize customer retention. It's predictive analytics feature offers valuable insights for proactive retention strategies.
> 
> **Desvantagens**: Churn360 met all my needs and  it works really well. I have not faced any issues so far.

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### "Complete Solution for Success Teams" — 5.0/5

> **Mona** | *10 de agosto de 2022* | Gestão da educação | Recommendation rating: 10.0/10
> 
> **Vantagens**: Churn360 offer many integrations out of the box which can be customized as well. This feature enables our CSM to view and react on all the data points available in one platform.
> 
> **Desvantagens**: It could have an in-app tutorial built to make it easy to adapt.

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## Links

- [View on Capterra](https://www.capterra.pt/software/1032439/churn360)

## This page is available in the following languages

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| en | <https://www.capterra.com/p/254887/Churn360/> |
| en-AE | <https://www.capterra.ae/software/1032439/churn360> |
| en-AU | <https://www.capterra.com.au/software/1032439/churn360> |
| en-CA | <https://www.capterra.ca/software/1032439/churn360> |
| en-GB | <https://www.capterra.co.uk/software/1032439/churn360> |
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| pl | <https://www.capterra.pl/software/1032439/churn360> |
| pt | <https://www.capterra.com.br/software/1032439/churn360> |
| pt-PT | <https://www.capterra.pt/software/1032439/churn360> |

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