---
description: Tudo sobre Fixzy Assist: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Fixzy Assist - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Deep Learning](/directory/31104/deep-learning/software) > [Fixzy Assist](/software/1031069/fixzy-assist)

# Fixzy Assist

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> Os agentes podem ver o que os clientes veem por meio das câmeras de seus smartphones e orientá-los visualmente na resolução de problemas.
> 
> Verdict: Rated **4.8/5** by 10 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Fixzy Assist?

Diretores de operações, gerentes de instalações, inspetores/avaliadores, diretores de conformidade/meio ambiente, segurança e governança (ESG, na sigla em inglês) podem usufruir da transformação digital e uma melhor experiência do cliente.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.8/5** | 10 Avaliações |
| Praticidade | 4.8/5 | Based on overall reviews |
| Suporte ao cliente | 4.9/5 | Based on overall reviews |
| Relação qualidade/preço | 4.9/5 | Based on overall reviews |
| Recursos | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Fixzy Limited

## Commercial Context

- **Preço inicial**: 19,50 £
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, espanhol, inglês, polaco, árabe
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more

## Recursos

- API
- Automatização de processos e fluxos de trabalho
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- Coleta de dados de multicanal
- Compartilhamento de arquivos
- Compartilhamento de tela
- Controle e acesso remoto
- Ferramentas de colaboração
- Formação de modelos
- Gerenciamento de comentários
- Gestão de filas
- Gravação de chamadas
- Gravação de sessão
- Modelagem de rede neural
- Objetos em 3D
- Painel
- Real-Time Monitoring
- Registro de chamadas
- Relatórios e análise de dados
- Roteamento de chamadas
- Third-Party Integrations
- Transferência de chamadas
- Vários idiomas

## Opções de suporte

- Email/Help Desk
- Suporte por telefone

## Category

- [Software de Deep Learning](https://www.capterra.pt/directory/31104/deep-learning/software)

## Categorias relacionadas

- [Software de Deep Learning](https://www.capterra.pt/directory/31104/deep-learning/software)
- [Software de Realidade Aumentada](https://www.capterra.pt/directory/30943/augmented-reality/software)
- [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software)
- [Software de Inteligência Artificial](https://www.capterra.pt/directory/30938/artificial-intelligence/software)
- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)

## Alternativas

1. [Freshdesk](https://www.capterra.pt/software/124981/freshdesk) — 4.5/5 (3409 reviews)
2. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Zoho Desk](https://www.capterra.pt/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
4. [Help Lightning](https://www.capterra.pt/software/200979/help-lightning) — 5.0/5 (10 reviews)
5. [Atera](https://www.capterra.pt/software/144309/atera) — 4.5/5 (446 reviews)

## Avaliações

### "Excellent remote and onsite video recording tool" — 5.0/5

> **Ciaran** | *13 de junho de 2022* | Resolução de conflitos alternativa | Recommendation rating: 10.0/10
> 
> **Vantagens**: The team behind it. Very attentive, and the measuring capability is excellent. Could prove to be a real game changer for ourselves and some of our clients.
> 
> **Desvantagens**: Nothing reported as yet, as we are still in the early days.
> 
> We are able to reduce our reliance on physical site inspections, and it allows us to scale some of our services, normally limited by manpower capacity.

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### "Ground-breaking tech\!" — 5.0/5

> **Kerry** | *9 de junho de 2022* | Construção | Recommendation rating: 10.0/10
> 
> **Vantagens**: The team at Firstcall have adapted so well to using Fixzy as it allows us to engage with our customers on another level completely. We are so committed to maintaining a high level of KPI's for our customers and ensuring our first-time fix rate is improved. Since implementing fixzy we are saving thousands cutting out unnecessary journeys and also massively reducing our carbon footprint.
> 
> **Desvantagens**: We have no faults to report, all round great product.
> 
> Amazing\! Firstcall have really benefited from adopting Fixzy\! The business is so streamlined and communication is the best it has ever been thanks to this incredible app\!

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### "Great time saver" — 4.0/5

> **Greg** | *10 de junho de 2022* | Construção | Recommendation rating: 7.0/10
> 
> **Vantagens**: Saves us unnecessary call outs for additional labour
> 
> **Desvantagens**: nothing

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### "Superb App\!\!" — 5.0/5

> **William** | *9 de junho de 2022* | Serviços de Facilities | Recommendation rating: 9.0/10
> 
> **Vantagens**: found the product very easy to use and implement within the business, this is the way forward with regards to dealing with repairs, clients and it is an invaluable time saver, ticks all of the boxes on the green/eco front as travelling to/from site is massively reduced. dont know how we have managed without this product
> 
> **Desvantagens**: always strange with a new product or system to implement, but approach with open mind and any cons are quickly overcome
> 
> really benefits the profit margins, particularly with costs of man hours and fuel, with reducing unnecessary journeys and improving first time fix rates

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### "Must for Speed and efficiency" — 5.0/5

> **Michael** | *20 de julho de 2022* | Varejistas | Recommendation rating: 10.0/10
> 
> **Vantagens**: Easy to use, great service and it improves our Business.
> 
> **Desvantagens**: Initially it was hard to change our habits like it with all change when you’ve been working a certain way for years, but glad we have transitioned now.

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## Links

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