---
description: Tudo sobre Lazada: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Lazada - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Plataformas de E-Commerce](/directory/3/ecommerce/software) > [Lazada](/software/1028128/lazada)

# Lazada

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> Lazada é uma plataforma de comércio eletrônico.
> 
> Verdict: Rated **3.8/5** by 29 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Lazada?

Fornecedores e consumidores de comércio eletrônico

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **3.8/5** | 29 Avaliações |
| Praticidade | 4.0/5 | Based on overall reviews |
| Suporte ao cliente | 3.1/5 | Based on overall reviews |
| Relação qualidade/preço | 3.4/5 | Based on overall reviews |
| Recursos | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Lazada
- **Founded**: 2012

## Commercial Context

- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: indonésio, inglês, tailandês
- **Available Countries**: Filipinas, Indonésia, Malásia, Singapura, Tailândia, Vietname

## Recursos

- Gestão de pedidos

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7

## Category

- [Plataformas de E-Commerce](https://www.capterra.pt/directory/3/ecommerce/software)

## Alternativas

1. [Shopify](https://www.capterra.pt/software/83891/shopify) — 4.5/5 (6668 reviews)
2. [WooCommerce](https://www.capterra.pt/software/187800/woocommerce) — 4.5/5 (1040 reviews)
3. [Wix](https://www.capterra.pt/software/169007/wix) — 4.4/5 (10606 reviews)
4. [Squarespace](https://www.capterra.pt/software/143461/squarespace) — 4.5/5 (3384 reviews)
5. [Stoqui](https://www.capterra.pt/software/1086498/Stoqui) — 5.0/5 (48 reviews)

## Avaliações

### "Lazada Quick Way To Shop" — 5.0/5

> **Juvhel Jason** | *6 de junho de 2023* | Logística e cadeia de fornecimento | Recommendation rating: 10.0/10
> 
> **Vantagens**: Its ease of use. Its quite amazing that despite its ease of access, the tool is still one of the most safe and secured online store.
> 
> **Desvantagens**: Its so easy to join that most scammers are not being screened properly.
> 
> Overall, I am very satisfied using Lazada.

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### "The Best Ecommerce Platform" — 4.0/5

> **Htet Htet** | *27 de maio de 2025* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10
> 
> **Vantagens**: There are a lot of items and you can buy and choose what ever you want. There are a lot of discounts products. Can order quickly and deliver shortly for some products. UI is easy to use.
> 
> **Desvantagens**: I hear that there are some issues about lazada. Some users receive wrong items , size and colors. I haven't about this issues.

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### "Lazada is the Worst" — 1.0/5

> **Patrick** | *4 de abril de 2025* | Serviços ao consumidor | Recommendation rating: 0.0/10
> 
> **Vantagens**: Worst place to deal with. They will steal your money. Send you broken products and then not return or refund. They are in on it with the sellers. I would NEVER buy from Lazada. Worst, worst, customer service ever. You would think someone would be smart enough to figure this our by now.
> 
> **Desvantagens**: They are scammers and try to steal your money with broken products and then will decline your return, even you send in proof. And trying to talk with customer service is a total waste of time. Worst.
> 
> Worst online platform to deal with. Never buy thru them.

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### "All in one Ecommerce Website" — 4.0/5

> **Kyawt Sandar** | *23 de maio de 2025* | Gestão da educação | Recommendation rating: 9.0/10
> 
> **Vantagens**: There are a lot of items. a lot of discounts, a lot of electronic devices. can order easily . No waste time for outdoor shopping.
> 
> **Desvantagens**: I don't have many things about the Lazada shopping website. But sometines, we got wrong item (eg color, size ,etc..)

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### "Lazada Review" — 4.0/5

> **andrei** | *30 de janeiro de 2025* | Arquitetura e planejamento | Recommendation rating: 8.0/10
> 
> **Vantagens**: An endless amount of choices with products and services.
> 
> **Desvantagens**: Products may sometimes defective with sellers not giving a refund.

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## Links

- [View on Capterra](https://www.capterra.pt/software/1028128/lazada)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/249718/Lazada/> |
| en-AE | <https://www.capterra.ae/software/1028128/lazada> |
| en-AU | <https://www.capterra.com.au/software/1028128/lazada> |
| en-CA | <https://www.capterra.ca/software/1028128/lazada> |
| en-GB | <https://www.capterra.co.uk/software/1028128/lazada> |
| en-IE | <https://www.capterra.ie/software/1028128/lazada> |
| en-IL | <https://www.capterra.co.il/software/1028128/lazada> |
| en-IN | <https://www.capterra.in/software/1028128/lazada> |
| en-NZ | <https://www.capterra.co.nz/software/1028128/lazada> |
| en-SG | <https://www.capterra.com.sg/software/1028128/lazada> |
| en-ZA | <https://www.capterra.co.za/software/1028128/lazada> |
| fr | <https://www.capterra.fr/software/1028128/lazada> |
| fr-BE | <https://fr.capterra.be/software/1028128/lazada> |
| fr-CA | <https://fr.capterra.ca/software/1028128/lazada> |
| fr-LU | <https://www.capterra.lu/software/1028128/lazada> |
| it | <https://www.capterra.it/software/1028128/lazada> |
| pt | <https://www.capterra.com.br/software/1028128/lazada> |
| pt-PT | <https://www.capterra.pt/software/1028128/lazada> |

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