---
description: Tudo sobre LogMeIn Resolve: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: LogMeIn Resolve - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Cibersegurança](/directory/31037/cybersecurity/software) > [LogMeIn Resolve](/software/1026169/goto-resolve)

# LogMeIn Resolve

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> Gestão e monitoramento remotos (RMM, na sigla em inglês), suporte remoto e funcionalidade de acesso e emissão de tíquetes, tornando-o uma solução de gestão de TI rápida e fácil de implantar.
> 
> Verdict: Rated **4.4/5** by 214 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa LogMeIn Resolve?

O GoTo Resolve é um software de gestão e suporte de TI novo e baseado na nuvem, criado para pequenas e médias empresas.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 214 Avaliações |
| Praticidade | 4.5/5 | Based on overall reviews |
| Suporte ao cliente | 4.2/5 | Based on overall reviews |
| Relação qualidade/preço | 4.3/5 | Based on overall reviews |
| Recursos | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: GoTo
- **Location**: Orem, EUA
- **Founded**: 2003

## Commercial Context

- **Preço inicial**: 29,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Alemanha, Austrália, Canadá, Espanha, Estados Unidos, Filipinas, França, Irlanda, Itália, Malásia, Nova Zelândia, Reino Unido, Singapura, Índia

## Recursos

- Acesso sem supervisão
- Alertas/notificações
- Alerts/Escalation
- Auditoria de problemas
- Backup e recuperação
- Bate-papo com o consumidor em tempo real
- Bate-papo em tempo real
- Compartilhamento de tela
- Controle e acesso remoto
- Controles/permissões de acesso
- Ferramentas de colaboração
- Gerenciamento da implantação
- Gerenciamento de aplicativos
- Gerenciamento de configuração
- Gerenciamento de correções
- Gerenciamento de segurança
- Gerenciamento de software
- Gerenciamento de tickets de suporte
- Gestão de atribuições
- Gestão de conformidade
- Gestão de dados
- Gestão de edição
- Gestão de estoques
- Gestão de políticas
- Gestão de problemas
- Gestão de tarefas
- Gestão de terminais
- Gestão de tíquetes
- Imagem de marca personalizável
- Monitoramento de atividades
- Monitoramento remoto e gestão
- Painel
- Painel de atividades
- Para MSPs (Serviços gerenciados)
- Priorização
- Rastreamento de ativos de TI
- Rastreamento de edição
- Real-Time Notifications
- Reconhecimento automático de usuários/dispositivos
- Relatórios de TI
- Relatórios e análise de dados
- Relatórios e estatística
- Resolução de problemas
- Suporte remoto
- Transferência de arquivos

## Integrations (11 total)

- Acronis Cyber Protect
- ConnectWise PSA
- Freshdesk
- Freshservice
- HaloPSA
- JIRA Service Management
- Microsoft Intune
- Microsoft Teams
- SentinelOne
- ServiceNow IT Service Management
- Zendesk Suite

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Cibersegurança](https://www.capterra.pt/directory/31037/cybersecurity/software)

## Categorias relacionadas

- [Software de Cibersegurança](https://www.capterra.pt/directory/31037/cybersecurity/software)
- [Programas antivírus](https://www.capterra.pt/directory/30228/anti-virus/software)
- [Software de Gestão de Dispositivos Móveis](https://www.capterra.pt/directory/30584/mobile-device-management/software)
- [Software ITSM](https://www.capterra.pt/directory/30676/itsm/software)
- [Software de Desktop Remoto](https://www.capterra.pt/directory/31955/remote-desktop/software)

## Alternativas

1. [Freshdesk](https://www.capterra.pt/software/124981/freshdesk) — 4.5/5 (3412 reviews)
2. [Freshservice](https://www.capterra.pt/software/132997/freshservice) — 4.5/5 (692 reviews)
3. [Zendesk Suite](https://www.capterra.pt/software/164283/zendesk) — 4.4/5 (4078 reviews)
4. [Milvus](https://www.capterra.pt/software/202528/milvus) — 4.8/5 (298 reviews)
5. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1772 reviews)

## Avaliações

### "Safe & Secure with LogMeIn" — 5.0/5

> **Mai** | *28 de março de 2026* | Hotelaria | Recommendation rating: 10.0/10
> 
> **Vantagens**: I work with clients that have strict parameters and guidelines with their remote access and LogMeIn gives them the confidence to work with me anytime from anywhere.
> 
> **Desvantagens**: I needed some help onboarding but once I adopted the platform and really got familiar, I have found it incredibly easy to use\!
> 
> It's been a super powerful tool for our team to use with all clients across the country. It provides the added layer of security that our clients have come to expect from us.

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### "Good RMM for the price" — 4.0/5

> **Topher** | *10 de dezembro de 2025* | Publicidade e marketing | Recommendation rating: 7.0/10
> 
> **Vantagens**: Quick and easy setup to start receiving help desk tickets and provide remote support. Includes remote scripting, device inventory, and SSO.
> 
> **Desvantagens**: Though it does save money by doing so, many standard RMM features, such as automations based on alerts, are only included as additional upgrades. Asset inventory is being actively developed but still needs some polishing in regards to managing duplicate entries.
> 
> As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option.

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### "Logmein Resolve Review" — 3.0/5

> **Tonia** | *6 de maio de 2025* | Gestão de organizações sem fins lucrativos | Recommendation rating: 8.0/10
> 
> **Vantagens**: Logmein Resolve offers Quick remote access to assist customers in real time
> 
> **Desvantagens**: It often resolves to websites outside of the US and is blocked by the system
> 
> Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU.

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### "Romote access software by GoTo" — 5.0/5

> **Azizah** | *11 de setembro de 2022* | Telecomunicações | Recommendation rating: 10.0/10
> 
> **Vantagens**: GoTo Resolve the work software that we rely most heavily upon. Naturally, we employ it to provide on-demand customer support. However, we also rely on it to remotely access a computer or a server when it has to be used without surveillance.
> 
> **Desvantagens**: Updating or uninstalling the previous version using the Control Panel is required before re-establishing a remote connection to a previously linked device. Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided to look into other remote support software.

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### "Extremely user friendly" — 4.0/5

> **Raj** | *30 de abril de 2025* | Segurança de rede e informática | Recommendation rating: 9.0/10
> 
> **Vantagens**: It's intuitive interface and robust file transfers are impressive making it easy to use even for novices.
> 
> **Desvantagens**: Sometimes there are billing issues by including unforeseen charges.  The price could be a bit cheaper.
> 
> It's an excellent cloud based RMM tool making monitoring and remedial actions very fast and simple.

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## Links

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