---
description: Tudo sobre textback.ai: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: textback.ai - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de SMS em Massa](/directory/30842/sms-marketing/software) > [textback.ai](/software/1024972/textbackai)

# textback.ai

Canonical: https://www.capterra.pt/software/1024972/textbackai

> O Textback.ai é uma plataforma de SMS baseada na nuvem que oferece um serviço de mensagens de texto com tecnologia de IA para ajudar nas comunicações de marketing.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa textback.ai?

Pequenas, médias e grandes empresas que procuram uma plataforma de SMS testada e aprovada com capacidade de envio de alto volume e roteamento global. Criado por profissionais de marketing para maximizar campanhas.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.5/5** | 2 Avaliações |
| Praticidade | 5.0/5 | Based on overall reviews |
| Suporte ao cliente | 4.5/5 | Based on overall reviews |
| Relação qualidade/preço | 5.0/5 | Based on overall reviews |
| Recursos | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Textback.ai

## Commercial Context

- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Available Countries**: Alemanha, Austrália, Canadá, Chipre, Dinamarca, Eslováquia, Eslovénia, Espanha, Estados Unidos, Estónia, Finlândia, França, Grécia, Irlanda, Islândia, Itália, Letónia, Lituânia, Malta, Montenegro and 13 more

## Recursos

- Agendamento de campanhas
- Gerenciamento de contatos
- Mensagens de texto em massa
- Mensagens em dois sentidos
- Mensagens programadas
- Personalização de mensagens
- Planejamento de campanhas
- Relatórios e análise de dados
- Respostas automáticas
- Third-Party Integrations

## Opções de suporte

- Email/Help Desk
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas de SMS em Massa](https://www.capterra.pt/directory/30842/sms-marketing/software)

## Categorias relacionadas

- [Sistemas de SMS em Massa](https://www.capterra.pt/directory/30842/sms-marketing/software)
- [Software de Marketing Conversacional](https://www.capterra.pt/directory/31562/conversational-marketing-platform/software)

## Alternativas

1. [Wati](https://www.capterra.pt/software/204314/wati) — 4.6/5 (202 reviews)
2. [Sinch MessageMedia](https://www.capterra.pt/software/150203/messagemedia) — 4.6/5 (51 reviews)
3. [CTM](https://www.capterra.pt/software/152004/call-tracking-software) — 4.6/5 (150 reviews)
4. [Intercom](https://www.capterra.pt/software/134347/intercom) — 4.5/5 (1131 reviews)
5. [Birdeye](https://www.capterra.pt/software/152997/birdeye) — 4.7/5 (702 reviews)

## Avaliações

### "All-In Solution for (SMS) Data Management & Sending + In-Depth Analytics/Features" — 4.0/5

> **Stan** | *10 de fevereiro de 2022* | Publicidade e marketing | Recommendation rating: 8.0/10
> 
> **Vantagens**: Textback is extremely easy to use and you can set up multiple accounts per geo, route, vertical (your preference), data management and storage is the beste I have seen so far in the industry with built-in data validation and carrier validation.
> 
> **Desvantagens**: Does not support API, after updates the software can have some bugs, but these are often resolved soon
> 
> Overall experience has been very good, Textback has been the only sending platform I have actively used since we started and haven't stopped using since, we ran Australia, UK, US, Canada and France with Textback and results have been good so far. As for the account managers, they are always active and very friendly, whenever you have feedback or need help they will reply to you in a timely manner and find a suitable solution.

-----

### "Best in class" — 5.0/5

> **Dan** | *15 de fevereiro de 2022* | Publicidade e marketing | Recommendation rating: 10.0/10
> 
> **Vantagens**: Even if you are a novice with software applications, The Textback UI is very intuitive and is easy for anyone to learn quickly. It's robust functionality that is constantly being improved with cutting edge features is only exceeded by its unparalleled customer service. As a daily user of Textback for 2+ years, I highly recommend this product.
> 
> **Desvantagens**: Although it was very intuitive, building responder trees was the most challenging part of the learning curve. This was mostly because it was new functionality we had never worked with before. As Textback continues to build upon their service, detailed use-cases and examples in this facet of the software application will be extremely useful.
> 
> The customer service team is excellent. You always feel supported and they go above and beyond to make sure any issue is resolved expediently.

## Links

- [View on Capterra](https://www.capterra.pt/software/1024972/textbackai)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1024972/textbackai> |
| de-AT | <https://www.capterra.at/software/1024972/textbackai> |
| de-CH | <https://www.capterra.ch/software/1024972/textbackai> |
| en | <https://www.capterra.com/p/246249/textbackai/> |
| en-AE | <https://www.capterra.ae/software/1024972/textbackai> |
| en-AU | <https://www.capterra.com.au/software/1024972/textbackai> |
| en-CA | <https://www.capterra.ca/software/1024972/textbackai> |
| en-GB | <https://www.capterra.co.uk/software/1024972/textbackai> |
| en-IE | <https://www.capterra.ie/software/1024972/textbackai> |
| en-IL | <https://www.capterra.co.il/software/1024972/textbackai> |
| en-IN | <https://www.capterra.in/software/1024972/textbackai> |
| en-NZ | <https://www.capterra.co.nz/software/1024972/textbackai> |
| en-SG | <https://www.capterra.com.sg/software/1024972/textbackai> |
| en-ZA | <https://www.capterra.co.za/software/1024972/textbackai> |
| es | <https://www.capterra.es/software/1024972/textbackai> |
| es-AR | <https://www.capterra.com.ar/software/1024972/textbackai> |
| es-CL | <https://www.capterra.cl/software/1024972/textbackai> |
| es-CO | <https://www.capterra.co/software/1024972/textbackai> |
| es-CR | <https://www.capterra.co.cr/software/1024972/textbackai> |
| es-DO | <https://www.capterra.do/software/1024972/textbackai> |
| es-EC | <https://www.capterra.ec/software/1024972/textbackai> |
| es-MX | <https://www.capterra.mx/software/1024972/textbackai> |
| es-PA | <https://www.capterra.com.pa/software/1024972/textbackai> |
| es-PE | <https://www.capterra.pe/software/1024972/textbackai> |
| fr | <https://www.capterra.fr/software/1024972/textbackai> |
| fr-BE | <https://fr.capterra.be/software/1024972/textbackai> |
| fr-CA | <https://fr.capterra.ca/software/1024972/textbackai> |
| fr-LU | <https://www.capterra.lu/software/1024972/textbackai> |
| nl | <https://www.capterra.nl/software/1024972/textbackai> |
| nl-BE | <https://www.capterra.be/software/1024972/textbackai> |
| pt | <https://www.capterra.com.br/software/1024972/textbackai> |
| pt-PT | <https://www.capterra.pt/software/1024972/textbackai> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Portugal","address":{"@type":"PostalAddress","addressLocality":"Lisbon","addressRegion":"Lisbon","postalCode":"2770-071","streetAddress":"Quinta da Fonte Rua dos Malhões Edifício D. Pedro I Paço D'Arcos, 2770-071 Lisboa Portugal"},"description":"O Capterra Portugal ajuda milhões de empresas a encontrar o software ideal. Leia avaliações de usuários reais, compare opções de softwares e tome melhores decisões para o seu negócio.","email":"info@capterra.pt","url":"https://www.capterra.pt/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.pt/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"textback.ai","description":"Tecnologia patenteada para expandir seus negócios. \nEsse serviço de marketing por SMS baseado na nuvem permite aumentar as vendas, ajuda na aquisição de clientes e proporciona uma maneira econômica e segura de se comunicar, com tecnologia de inteligência artificial (IA). Turbine suas campanhas de marketing por mensagens de texto com os diversos recursos do programa.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c2b451bf-c6f8-4536-a878-189350650362.png","url":"https://www.capterra.pt/software/1024972/textbackai","@type":"SoftwareApplication","@id":"https://www.capterra.pt/software/1024972/textbackai#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.pt/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.pt/software/1024972/textbackai#faqs","mainEntity":[{"name":"Quem usa textback.ai?","@type":"Question","acceptedAnswer":{"text":"Pequenas, médias e grandes empresas que procuram uma plataforma de SMS testada e aprovada com capacidade de envio de alto volume e roteamento global. Criado por profissionais de marketing para maximizar campanhas.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sistemas de SMS em Massa","position":2,"item":"/directory/30842/sms-marketing/software","@type":"ListItem"},{"name":"textback.ai","position":3,"item":"/software/1024972/textbackai","@type":"ListItem"}],"@id":"https://www.capterra.pt/software/1024972/textbackai#breadcrumblist"}]}
</script>