---
description: Tudo sobre QaizenX: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: QaizenX - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Interação entre Funcionários](/directory/30817/employee-engagement/software) > [QaizenX](/software/1021716/qaizenx)

# QaizenX

Canonical: https://www.capterra.pt/software/1021716/qaizenx

> O QaizenX é uma solução de comentários para coletar facilmente comentários de clientes e funcionários. Informações com bom custo-benefício.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa QaizenX?

Para empresas que valorizam clientes e funcionários.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **5.0/5** | 3 Avaliações |
| Praticidade | 5.0/5 | Based on overall reviews |
| Suporte ao cliente | 5.0/5 | Based on overall reviews |
| Relação qualidade/preço | 5.0/5 | Based on overall reviews |
| Recursos | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: QaizenX

## Commercial Context

- **Modelo de preços**:  (Free version available)
- **Target Audience**: 51 - 200, 201 - 500, 501 - 1 000
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Available Countries**: Índia

## Recursos

- Análise de dados visual
- Análise de sentimentos
- Análise de tendências
- Análise de texto
- Automatização de processos e fluxos de trabalho
- Banco de dados de funcionários
- Benchmarking
- Coleta de dados de multicanal
- Estrutura de pesquisas CSAT
- Estrutura de pesquisas NPS
- Feedback contínuo
- Formulários personalizáveis
- Gerenciamento de comentários
- Gerenciamento de comentários negativos
- Gerenciamento de e-mails
- Gestão de avaliação de desempenho
- Gestão de experiência do cliente
- Gestão de pesquisas/enquetes
- Modelos personalizáveis
- Painel
- Painel de atividades
- Pesquisas de pulso
- Questionários e feedback
- Relatórios e análise de dados
- Segmentação de clientes

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone

## Category

- [Sistemas de Interação entre Funcionários](https://www.capterra.pt/directory/30817/employee-engagement/software)

## Categorias relacionadas

- [Sistemas de Interação entre Funcionários](https://www.capterra.pt/directory/30817/employee-engagement/software)
- [Software de Avaliação 360 Graus](https://www.capterra.pt/directory/30666/360-degree-feedback/software)
- [Software de Satisfação do Cliente](https://www.capterra.pt/directory/30541/customer-satisfaction/software)
- [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software)

## Alternativas

1. [Sogolytics](https://www.capterra.pt/software/127957/sogosurvey) — 4.7/5 (730 reviews)
2. [Jotform](https://www.capterra.pt/software/158456/jotform-4-0) — 4.7/5 (2795 reviews)
3. [SurveyMonkey](https://www.capterra.pt/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
4. [Zoho Survey](https://www.capterra.pt/software/131426/zoho-survey) — 4.6/5 (450 reviews)
5. [CXone Mpower](https://www.capterra.pt/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)

## Avaliações

### "Amazingly GOOD\!\! Does the job" — 5.0/5

> **Gaurav** | *17 de outubro de 2022* | Software | Recommendation rating: 10.0/10
> 
> **Vantagens**: main dashboard is handy as it shows the 5 key parameters, that tell me how our software is performing and how satisfied the people are with our software. Reports make it easier to go deeper into the problem some features like sentiment analysis is good, lets you see through sentiments quickly. 

Most importantly, it has action planning that I use to create actions to solve issues found.
> 
> **Desvantagens**: I think the survey maker could be more straightforward. Using templates can help, Creating a custom template can be quite difficult as there are too many things that are quite confusing and not needed.

Survey UI can be little better I think

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### "Makes acting on negative feedback simple and effective" — 5.0/5

> **Gaurav** | *13 de junho de 2023* | Design gráfico | Recommendation rating: 10.0/10
> 
> **Vantagens**: I absolutely loved QaizenX's user-friendly interface and seamless feedback gathering capabilities. The platform's emphasis on personalization and continuous improvement truly set it apart. Additionally, the exceptional customer support provided by the QaizenX team was an invaluable asset. Overall, QaizenX had a significant positive impact on our business results and customer satisfaction.
> 
> **Desvantagens**: Sometimes integrating with different tools don't work as expected. Also, some for customizing options should be given.

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### "Worth Buying" — 5.0/5

> **Richi Anand** | *3 de janeiro de 2022* | Restaurantes | Recommendation rating: 9.0/10
> 
> **Vantagens**: Software helped us in improving our customer experience. We gather information from our customers and work on their issues immediately. Our system has become very smooth now.
> 
> **Desvantagens**: Form submission gives problem sometimes. Then we need to contact their team. This problem need to get resolved.
> 
> Being a businessman, I value money and this software is actually value for money. You don’t need to bother about your feedback taking and management system. QaizenX will take care of it. You just ask their team to deploy the system and you’re sorted. Their support desk is well trained and highly professional people team. You just inform them about your issues and they will resolve the problem in no time. Your invested every single penny on this software is worthy.

## Links

- [View on Capterra](https://www.capterra.pt/software/1021716/qaizenx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/239478/QaizenX/> |
| en-AE | <https://www.capterra.ae/software/1021716/qaizenx> |
| en-AU | <https://www.capterra.com.au/software/1021716/qaizenx> |
| en-CA | <https://www.capterra.ca/software/1021716/qaizenx> |
| en-GB | <https://www.capterra.co.uk/software/1021716/qaizenx> |
| en-IE | <https://www.capterra.ie/software/1021716/qaizenx> |
| en-IL | <https://www.capterra.co.il/software/1021716/qaizenx> |
| en-IN | <https://www.capterra.in/software/1021716/qaizenx> |
| en-NZ | <https://www.capterra.co.nz/software/1021716/qaizenx> |
| en-SG | <https://www.capterra.com.sg/software/1021716/qaizenx> |
| en-ZA | <https://www.capterra.co.za/software/1021716/qaizenx> |
| es | <https://www.capterra.es/software/1021716/qaizenx> |
| es-AR | <https://www.capterra.com.ar/software/1021716/qaizenx> |
| es-CL | <https://www.capterra.cl/software/1021716/qaizenx> |
| es-CO | <https://www.capterra.co/software/1021716/qaizenx> |
| es-CR | <https://www.capterra.co.cr/software/1021716/qaizenx> |
| es-DO | <https://www.capterra.do/software/1021716/qaizenx> |
| es-EC | <https://www.capterra.ec/software/1021716/qaizenx> |
| es-MX | <https://www.capterra.mx/software/1021716/qaizenx> |
| es-PA | <https://www.capterra.com.pa/software/1021716/qaizenx> |
| es-PE | <https://www.capterra.pe/software/1021716/qaizenx> |
| fr | <https://www.capterra.fr/software/1021716/qaizenx> |
| fr-BE | <https://fr.capterra.be/software/1021716/qaizenx> |
| fr-CA | <https://fr.capterra.ca/software/1021716/qaizenx> |
| fr-LU | <https://www.capterra.lu/software/1021716/qaizenx> |
| it | <https://www.capterra.it/software/1021716/qaizenx> |
| pt | <https://www.capterra.com.br/software/1021716/qaizenx> |
| pt-PT | <https://www.capterra.pt/software/1021716/qaizenx> |

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