---
description: Tudo sobre HelpCenter: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpCenter - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/30797/live-chat/software) > [HelpCenter](/software/1011967/helpcenter)

# HelpCenter

Canonical: https://www.capterra.pt/software/1011967/helpcenter

> O HelpCenter é um sistema de atendimento ao cliente fácil de usar para empresas de comércio eletrônico.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Probabilidade de recomendação**.

-----

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **5.0/5** | 1 Avaliações |
| Praticidade | 5.0/5 | Based on overall reviews |
| Suporte ao cliente | 5.0/5 | Based on overall reviews |
| Relação qualidade/preço | 4.0/5 | Based on overall reviews |
| Recursos | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Sharkbyte Inc.
- **Founded**: 2017

## Commercial Context

- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: francês, inglês
- **Available Countries**: Alemanha, Austrália, Brasil, Bélgica, Canadá, China, Chipre, Colômbia, Coreia do Sul, Croácia, Dinamarca, Espanha, Estados Unidos, Filipinas, França, Hong Kong, RAE da China, Indonésia, Irlanda, Itália, Japão and 17 more

## Recursos

- Administração de website
- Autoresponders
- Bate-papo com o consumidor em tempo real
- Bate-papo/Mensagens instantâneas
- Imagem de marca personalizável
- Third-Party Integrations

## Category

- [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software)

## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software)
- [Software de Emissão de Bilhetes](https://www.capterra.pt/directory/30039/ticketing/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)

## Alternativas

1. [WhatsApp](https://www.capterra.pt/software/180345/whatsapp) — 4.7/5 (16359 reviews)
2. [LiveChat](https://www.capterra.pt/software/62194/livechat) — 4.6/5 (1723 reviews)
3. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1781 reviews)
4. [Slack](https://www.capterra.pt/software/135003/slack) — 4.7/5 (24103 reviews)
5. [Tidio](https://www.capterra.pt/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Avaliações

### "Powerful for digitally driven world." — 5.0/5

> **Eliud** | *9 de julho de 2024* | Serviços ao consumidor | Recommendation rating: 10.0/10
> 
> **Vantagens**: User friendly interface has made this tool intuitive and easy to navigate, ensuring that users whether customers or employees can quickly find the information or perform the tasks they need without frustration. Has a robust knowledge base that serves as a repository of information including FAQs, guides, tutorials and troubleshooting articles. This makes it searchable and well organized.
> 
> **Desvantagens**: The cost should be checked. It is a little higher which inconveniences small scale users.
> 
> Well designed to improve customer service and enhance efficiency and reduce operational costs.

## Links

- [View on Capterra](https://www.capterra.pt/software/1011967/helpcenter)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1011967/helpcenter> |
| de-AT | <https://www.capterra.at/software/1011967/helpcenter> |
| de-CH | <https://www.capterra.ch/software/1011967/helpcenter> |
| en | <https://www.capterra.com/p/228973/HelpCenter/> |
| en-AE | <https://www.capterra.ae/software/1011967/helpcenter> |
| en-AU | <https://www.capterra.com.au/software/1011967/helpcenter> |
| en-CA | <https://www.capterra.ca/software/1011967/helpcenter> |
| en-GB | <https://www.capterra.co.uk/software/1011967/helpcenter> |
| en-IE | <https://www.capterra.ie/software/1011967/helpcenter> |
| en-IL | <https://www.capterra.co.il/software/1011967/helpcenter> |
| en-IN | <https://www.capterra.in/software/1011967/helpcenter> |
| en-NZ | <https://www.capterra.co.nz/software/1011967/helpcenter> |
| en-SG | <https://www.capterra.com.sg/software/1011967/helpcenter> |
| en-ZA | <https://www.capterra.co.za/software/1011967/helpcenter> |
| es | <https://www.capterra.es/software/1011967/helpcenter> |
| es-AR | <https://www.capterra.com.ar/software/1011967/helpcenter> |
| es-CL | <https://www.capterra.cl/software/1011967/helpcenter> |
| es-CO | <https://www.capterra.co/software/1011967/helpcenter> |
| es-CR | <https://www.capterra.co.cr/software/1011967/helpcenter> |
| es-DO | <https://www.capterra.do/software/1011967/helpcenter> |
| es-EC | <https://www.capterra.ec/software/1011967/helpcenter> |
| es-MX | <https://www.capterra.mx/software/1011967/helpcenter> |
| es-PA | <https://www.capterra.com.pa/software/1011967/helpcenter> |
| es-PE | <https://www.capterra.pe/software/1011967/helpcenter> |
| fr | <https://www.capterra.fr/software/1011967/helpcenter> |
| fr-BE | <https://fr.capterra.be/software/1011967/helpcenter> |
| fr-CA | <https://fr.capterra.ca/software/1011967/helpcenter> |
| fr-LU | <https://www.capterra.lu/software/1011967/helpcenter> |
| it | <https://www.capterra.it/software/1011967/helpcenter> |
| ja | <https://www.capterra.jp/software/1011967/helpcenter> |
| nb | <https://www.capterra.no/software/1011967/helpcenter> |
| nl | <https://www.capterra.nl/software/1011967/helpcenter> |
| nl-BE | <https://www.capterra.be/software/1011967/helpcenter> |
| pt | <https://www.capterra.com.br/software/1011967/helpcenter> |
| pt-PT | <https://www.capterra.pt/software/1011967/helpcenter> |
| sv | <https://www.capterra.se/software/1011967/helpcenter> |

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