---
description: Tudo sobre Medallia Insights Suite: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Medallia Insights Suite - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Pesquisa de Mercado](/directory/10041/market-research/software) > [Medallia Insights Suite](/software/1011853/medallia-insights-suite)

# Medallia Insights Suite

Canonical: https://www.capterra.pt/software/1011853/medallia-insights-suite

> O Medallia Insights Suite permite capturar em detalhes as emoções e opiniões humanas.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Probabilidade de recomendação**.

-----

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.0/5** | 1 Avaliações |
| Praticidade | 5.0/5 | Based on overall reviews |
| Suporte ao cliente | 5.0/5 | Based on overall reviews |
| Relação qualidade/preço | 4.0/5 | Based on overall reviews |
| Recursos | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Medallia
- **Location**: San Francisco, EUA
- **Founded**: 2001

## Commercial Context

- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Available Countries**: Alemanha, Argentina, Austrália, Brasil, Canadá, Chile, Colômbia, Equador, Espanha, Estados Unidos, França, Irlanda, Itália, Japão, México, Nova Zelândia, Polónia, Reino Unido, Singapura

## Category

- [Ferramentas de Pesquisa de Mercado](https://www.capterra.pt/directory/10041/market-research/software)

## Alternativas

1. [Respondent](https://www.capterra.pt/software/1012001/respondent) — 3.5/5 (21 reviews)
2. [Ethica](https://www.capterra.pt/software/199770/ethica) — 3.0/5 (1 reviews)
3. [Driva](https://www.capterra.pt/software/1037497/empresas-do-brasil) — 5.0/5 (1 reviews)

## Avaliações

### "Awsome Digital survey  tool to analyse overall customer experience" — 4.0/5

> **Daniel** | *25 de novembro de 2022* | Software | Recommendation rating: 7.0/10
> 
> **Vantagens**: Medaillia is an awesome tool, which helped us measure our customer experience quality. The review consolidation feature and word bubbles feature are my favorites, which give an overall picture of the customer response in a single snapshot. Simple to use and very relevant analytics to gauge the customer experience. The support team is also very helpful
> 
> **Desvantagens**: Nothing major serves our use case perfectly, A nice to have feature improvement would be around smarter NLP (natural language processing). It would be great if the insights section can smartly suggest workarounds scanning all the feedback provided by hundreds of customers

## Links

- [View on Capterra](https://www.capterra.pt/software/1011853/medallia-insights-suite)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1011853/medallia-insights-suite> |
| de-AT | <https://www.capterra.at/software/1011853/medallia-insights-suite> |
| de-CH | <https://www.capterra.ch/software/1011853/medallia-insights-suite> |
| en | <https://www.capterra.com/p/228774/Medallia-Insights-Suite/> |
| en-AE | <https://www.capterra.ae/software/1011853/medallia-insights-suite> |
| en-AU | <https://www.capterra.com.au/software/1011853/medallia-insights-suite> |
| en-CA | <https://www.capterra.ca/software/1011853/medallia-insights-suite> |
| en-GB | <https://www.capterra.co.uk/software/1011853/medallia-insights-suite> |
| en-IE | <https://www.capterra.ie/software/1011853/medallia-insights-suite> |
| en-IL | <https://www.capterra.co.il/software/1011853/medallia-insights-suite> |
| en-IN | <https://www.capterra.in/software/1011853/medallia-insights-suite> |
| en-NZ | <https://www.capterra.co.nz/software/1011853/medallia-insights-suite> |
| en-SG | <https://www.capterra.com.sg/software/1011853/medallia-insights-suite> |
| en-ZA | <https://www.capterra.co.za/software/1011853/medallia-insights-suite> |
| es | <https://www.capterra.es/software/1011853/medallia-insights-suite> |
| es-AR | <https://www.capterra.com.ar/software/1011853/medallia-insights-suite> |
| es-CL | <https://www.capterra.cl/software/1011853/medallia-insights-suite> |
| es-CO | <https://www.capterra.co/software/1011853/medallia-insights-suite> |
| es-CR | <https://www.capterra.co.cr/software/1011853/medallia-insights-suite> |
| es-DO | <https://www.capterra.do/software/1011853/medallia-insights-suite> |
| es-EC | <https://www.capterra.ec/software/1011853/medallia-insights-suite> |
| es-MX | <https://www.capterra.mx/software/1011853/medallia-insights-suite> |
| es-PA | <https://www.capterra.com.pa/software/1011853/medallia-insights-suite> |
| es-PE | <https://www.capterra.pe/software/1011853/medallia-insights-suite> |
| fr | <https://www.capterra.fr/software/1011853/medallia-insights-suite> |
| fr-BE | <https://fr.capterra.be/software/1011853/medallia-insights-suite> |
| fr-CA | <https://fr.capterra.ca/software/1011853/medallia-insights-suite> |
| fr-LU | <https://www.capterra.lu/software/1011853/medallia-insights-suite> |
| it | <https://www.capterra.it/software/1011853/medallia-insights-suite> |
| pt | <https://www.capterra.com.br/software/1011853/medallia-insights-suite> |
| pt-PT | <https://www.capterra.pt/software/1011853/medallia-insights-suite> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Portugal","address":{"@type":"PostalAddress","addressLocality":"Lisbon","addressRegion":"Lisbon","postalCode":"2770-071","streetAddress":"Quinta da Fonte Rua dos Malhões Edifício D. Pedro I Paço D'Arcos, 2770-071 Lisboa Portugal"},"description":"O Capterra Portugal ajuda milhões de empresas a encontrar o software ideal. Leia avaliações de usuários reais, compare opções de softwares e tome melhores decisões para o seu negócio.","email":"info@capterra.pt","url":"https://www.capterra.pt/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.pt/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Medallia Insights Suite","description":"O Medallia Insights Suite permite capturar em detalhes as emoções e opiniões humanas encontradas em vídeo, coletar comentários pontuais e obter as ideias mais inovadoras de milhares de clientes. Aproveite o crescimento no engajamento virtual e na adoção de vídeos para acelerar o tempo das inovações que impulsionam o crescimento e a receita.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7b72355b-1303-4797-97c7-2b4def210a1a.avif","url":"https://www.capterra.pt/software/1011853/medallia-insights-suite","@type":"SoftwareApplication","@id":"https://www.capterra.pt/software/1011853/medallia-insights-suite#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.pt/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.pt/software/1011853/medallia-insights-suite#faqs","mainEntity":[]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Ferramentas de Pesquisa de Mercado","position":2,"item":"/directory/10041/market-research/software","@type":"ListItem"},{"name":"Medallia Insights Suite","position":3,"item":"/software/1011853/medallia-insights-suite","@type":"ListItem"}],"@id":"https://www.capterra.pt/software/1011853/medallia-insights-suite#breadcrumblist"}]}
</script>