Reliable, no hassle and available as a local database

Avaliado em 20/08/2019
Quentin B.
Office Manager
Consultório médico, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Fantastic overall experience. Reliable, scaleable, affordable and super easy to use.

Vantagens: It's easy to install and rock solid reliable. You can purchase the software and be done with it. No annual 'fees' or additional purchases unless you need to add more timeclocks to other computers (in our case, adding employees). Otherwise, install it and forget it. Love Virtual TimeClock.

Desvantagens: It can be a bit tricky to move to a new machine. Say a computer dies or you want to upgrade. We've added several employees and swapped out most of the computers that were running Virtual TimeClock, so I'm pretty good at it now. Maybe 3 minutes, tops. The first few times took 10 min or so, but it's really not that difficult.

Resposta dos fornecedores

por Redcort Software em 21/08/2019

Thank you for the kind words and review, Quentin! We do have plans to simplify Virtual TimeClock installation down the road, which will in turn simplify moving the software - stay tuned for that. I'm glad to hear the We're glad it's been working so well for your practice, thanks again!

Easy timeclock software on Mac

Avaliado em 09/07/2019
Angela N.
Owner
Varejistas, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Keeping track of employee's hours, managing attendance, sending messages when needed, allows staff to monitor their hours to keep OT under control, manager access to oversee payroll budget when making the schedule.

Vantagens: The system has a kiosk interface on the mac that can easily convert to an administrative screen for supervisors to run reports. The latest updates to the system allows missed punches to be added by the employee with a note stating the correction or suggestive start/stop time that was missed. Can send notes to the employees. Install is super easy.

Desvantagens: They stopped developing a cloud based/mobile based version. If updating software goes too long after many updates to Mac IOS, then the system doesn't want to backup when set (doesn't work well with backing up to a remote device) or the daemon to run the timeclock service from server to client drops more frequently.

Resposta dos fornecedores

por Redcort Software em 18/07/2019

Hi Angela! Thank you for taking the time to leave a review and your feedback. I'm glad to hear the time clock continues to be a benefit to your company. I can assure you that mobile apps for Virtual TimeClock are still a high priority for us; thank you for being patient with us! We're not aware of any issues with scheduled backups not working after upgrading macOS - please make sure when you upgrade operating systems that your version of Virtual TimeClock is still compatible. You can view system requirements in the support tab on our website. Thanks again Angela!

Fantastic Timeclock Software

Avaliado em 20/07/2018
Avaliador Verificado
Co-Owner and General Manager
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: It massively streamlined our time tracking. Having multiple locations made it difficult to consolidate payroll. Now everything is networked and updated automatically!

Vantagens: I have 74 employees in 6 different locations using this software. It's amazing to be able to see who is currently working where, and the reporting options are extremely flexible. I host it on an Amazon Web Services instance, but you can use your own server as well. I export the payroll to Quickbooks and use Intuit Payroll, and it takes me about 20 minutes to process everything. Adding additional clients and locations is extremely easy. The employees love it too. They can review their hours and send messages to HR using the client at their location. The pricing is absolutely fantastic. This was one of the only options I could find that didn't require monthly subscription costs. And the software gets better and better with every update.

Desvantagens: Nothing comes to mind. I've never had any problems with it. It is so flexible and customizable for locations, groups, tasks etc. that it should be able to do exactly what you need it to. Oh, I know. It doesn't have a mobile app! I think they were working on one a few years ago and suspended development, but I have no need for one so it's not a "con" for me. But I can imagine there would be businesses that would want that, so it's something to consider.

Resposta dos fornecedores

por Redcort Software em 24/07/2018

Thank you for your review, we appreciate it! Mobile is certainly still on our priority list, so stay tuned!

Awesome software, and fantastic support!

Avaliado em 26/03/2019
John D.
IT Admin
Serviços financeiros, 51-200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: This software is great. We came from a time card "punch" style system that was very outdated and not very efficient. This made reporting a breeze, and allowed for us to be more efficient with our time cards, and go paperless! Set up was easy, the support team is great. I have never had an issue calling and having them fix my issues, which is rare.

Desvantagens: I know this will be implemented soon, but you guys NEED to roll out the phone apps. We have employees that are on the road all the time, and need the availability to clock in / out to keep up to date with their time. I can't tell you how many times I get the excuse that they forgot to clock in / out or adjust their time because they had to open their laptop and use the software that way. Cry me a river right! Well I am sure they will still be bad about keeping their time up to date (this is important because of the daily reporting we do with the labor), but they won't be able to use that as an excuse anymore! That is when that feature gets rolled out.

Resposta dos fornecedores

por Redcort Software em 01/04/2019

Thank you for the review and feedback, John! We appreciate the encouragement and I'm glad to here the software is making your life easier. Thank you for being patient with us as we work on mobile apps. We know it has been a while in coming, but we look forward to making mobile apps available just as soon as we can. Thanks again!

This system is effective/simple with very good customer support and great reporting for accounting.

Avaliado em 05/04/2018
Avaliador Verificado
Site and Facility Manager
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We moved from paper to electric records very easily.

Vantagens: The Virtual Time Clock Pro Client Network system is very simple and easy to install. Great customer support and very cost effective. Simple for users of all capabilities to use.

Desvantagens: Time rounding for accounting is the least attractive feature but that is an analog time to digital decimal issue. I wish Virtual Time Clock Pro rounded to the nearest thousandth decimal or beyond to get closer to analog calculations. It only rounds to the tenth decimal currently. This creates pennies that accounting has to add to employees pay every month to make the totals populate correctly in excel. It is a waist of time for accounting, the system should be able to calculate/ronud more accurately.

Resposta dos fornecedores

por Redcort Software em 09/04/2018

Thank you for your review and feedback, we appreciate it! I'm glad the software has been working well for you and your team! Our time rounding settings are meant to help eliminate a couple minutes of overtime from adding up, but it sounds like you might want to turn off time rounding altogether? All of the time calculations in Virtual TimeClock are exact to the minute, it's the rounding that will affect user in/out times by tenth or quarter hours. For more information, check out the Time Rounding article in our Knowledge Base, or please give us a call!

Very stable and high quality product that is great for SMBs

Avaliado em 30/01/2019
Eric H.
IT and Tech Support
Impressão, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: It just works. That is not an easy thing to say about any software. Windows and Microsoft Office fail constantly and have zero support. The very few times that I have had trouble over the last several years, they were very responsive and helpful. Problems were resolved on the first try. They also actively keep working to make the product better. Over the years, the feature set has increased to the point that we aren't even using all the features they have. They send out useful information periodically, but they aren't spammy about it.

Desvantagens: There are a couple minor gripes that boil down to my personal preferences in UI. I would appreciate a menu of buttons for each user without needing to right-click to access something as basic as a time sheet. The most basic in/out options appear with a single click.

Resposta dos fornecedores

por Redcort Software em 01/02/2019

Thank you for your review and feedback, Eric! We very much appreciate your business over the last 14 years. I will send your UI recommendation on to our development team, we're always listening for ways to improve the user experience. Thanks again!

Redcort Software is the best!

Avaliado em 15/08/2018
Joseph S.
Dentist
Consultório médico, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
3 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: The software is very easy to use, The reports are excellent. It is easily backed up. The software team are very responsive with issues and resolutions come fast. Overall I am very pleased.

Vantagens: 1. Ease of operation.
2.A variety of reports
3.Employee address and phone number tracking as well as salary
4. Easily backed up on a schedule.

Desvantagens: I would like it to have an Iphone application that I could easily access to quickly view my staff and their in/out status. I would like it to have the functionality that I could set it up to receive alerts when someone punches in late or take a longer lunch than allotted. I do not necessarly need user end access for punching in and out-Just as an admin.

Resposta dos fornecedores

por Redcort Software em 20/08/2018

Hello Dr. Sachs and thank you for your review! Glad to hear the software has been a good fit for your team over the years. Mobile applications are still a priority for us, so thank you for being patient with us, we know many customers are excited for that feature. I know our development team has an existing feature request for notifications and alerts, so I will add your name to that request. Thanks again for the kind words!

With the network edition we are able to tie together two different facilities!

Avaliado em 22/06/2018
Bill M.
EDM/Laser Dept Supervisor
Aparelhos médicos, 51-200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: We have facilities at two locations with separate time clock systems at each location. We also have employees that might work at one building one day and the other the next, or start the day in one building and end at the other. This made it a nightmare for our payroll people to patch together time cards every week. Now we have a simple solution that covers both of those problems as well as a few others. We've just purchased a license after test for a couple of weeks with one department so we are probably only using 10-20% of what this system is capable of doing and I still think it's well worth the cost. Customer support during the trial period has been awesome with quick replies to all of my questions. We are transferring a few people a week over to the new system rather than everyone at one just to minimize the potential for user errors but the employee interface is simple enough that we've had minimal issues so far. I wish I had found this product 2 years ago!!

Desvantagens: My major "con" is actually a compliment....on the administrator side the system can do so much that it's a little confusing and slightly overwhelming. I'm not one to typically purchase maintenance contracts but because there is so much potential in the software I recommended we get the maintenance contract for the continued support as we explore the software and make more use of it. At the discounted first year price it was pretty much a no brainer anyways.

Resposta dos fornecedores

por Redcort Software em 25/06/2018

Thank you for the kind words, Bill! I'm glad Virtual TimeClock has simplified payroll tasks between both of your facilities. We're here for you if you need any help along the way!

the software has been used at this location for many years. It's been great

Avaliado em 23/07/2018
Michael L.
IT Support
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço

Vantagens: The constant updating for the program means that it becomes more streamlined as the updates come out and the features become more and more helpful for everyday uses and the administrators. Who have more control over the software. We find the network side to quite efficient and reliable. Overall it's fantastic software for its purpose.

Desvantagens: We use the software on a daily basis in terms of because for the product we find that sometimes it's not always responsive and it doesn't always pick up our DNS server for the implementation of the software on a new workstation but I just pick in the IP address. I'm pretty much nick picking there's not much I can put down as a con for the product.

Resposta dos fornecedores

por Redcort Software em 24/07/2018

Hi Michael, thank you for your review of Virtual TimeClock! I'm happy to hear it's been a helpful product for your team through the years. I'll reach out personally about the auto-discovery function of the Network Edition. Sometimes this can be blocked at the TimeClock Server level by firewall or antivirus. Thanks again!

Great Software for Small Businesses like myself.

Avaliado em 09/06/2018
Robert S.
Dentist
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Paperless. Easy to use and great way to keep employment records.

Vantagens: Besides it being accessible from almost anywhere (we have network addition), I like the customized reports, the details such as keeping track of Paid Time Off, and the details such as that it flags people who forget to clock-out. You know those people.

Desvantagens: The messaging is a good idea, except they need to figure out a way to make it interact with the administrators more. For instance, I am the boss. I don't clock in all of the time. So if some employee messages me, I won't see it for days. It would be great if they implemented SMTP(email) or SMS where you would get messages outside the system as well.

Resposta dos fornecedores

por Redcort Software em 12/06/2018

Thank you for the glowing review and kind words, Dr. Stark. We appreciate your last 10 years with Virtual TimeClock! We are absolutely working on integrating email with the messaging feature for that exact reason. I will follow up with an email to give you some additional information. Thanks again!

It's About Time

Avaliado em 25/03/2019
Anne M.
Controller
Design, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
3 / 5
Praticidade
5 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: The last time I needed to call Tech Support was much better than before. Usually, I have to leave a message, IT then calls back, asks for a credit card, waits for processing, then they help you.

Vantagens: Time is reported in "regular time" so there are no conversions necessary (for example: If time for the week equals 40.43 that means 40 hours and 43 minutes ... NOT 40 hrs. & almost 1/2 of an hour).

Desvantagens: Administratively, there is definitely a learning curve. Corrections to be made are a bit tricky, but understandable once you grasp the processing of the information.

Resposta dos fornecedores

por Redcort Software em 01/04/2019

Hi Anne, thank you for taking the time to leave your review and feedback! I'm glad the software is working well for you and you're feeling more comfortable with the administrative functions. I apologize for any confusion about our technical support. We do offer an optional support plan for Virtual TimeClock that provides free support/training/upgrades, but for customers who opt-out of that plan there is a charge to open a support ticket. Thanks again!

Virtual TimeClock is great for our office staff.

Avaliado em 17/07/2018
Maryann P.
Bookkeeper/Nurse Manager
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço

Vantagens: Easy to use for employees and bookkeepers. Time sheets are easy to read. It is easy for the employees to hit one button to clock in and then one to clock out. It's that simple.

Desvantagens: It doesn't always add the final time correctly. It will can be a penny either way off. I know it isn't a big deal but when you are adding up the time, you will see you are off a penny here and there.

Resposta dos fornecedores

por Redcort Software em 19/07/2018

Thank you for the review and encouragement, MaryAnn, we really appreciate it! I'm glad the software has been easy for your staff and bookkeepers. I want to assure you that the totals in Virtual TimeClock are completely accurate. We occasionally talk to a user who is adding up decimal hour subtotals and will be confused on the totals, which sounds like it may be what you're doing. Please take a look at this knowledge base article that explains how hours are totaled: www.redcort.com/virtual-timeclock-knowledge-base/features/time-calculations/accuracy-report-totals

Thanks again!

Virtual TimeClock Rocks!

Avaliado em 07/11/2018
Avaliador Verificado
Vocalist
Terceirização/Deslocalização, 13-50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
5 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: There are so many wonderful reports that can be created to analyze one's work force and activities assigned to each employee! There are more benefits than I realized prior to purchasing the software. Pleasantly surprised!

Vantagens: It has a detailed "time Card" printout for each week and allows the employee to sign and verify that there aren't any mistakes prior to processing payroll!

Desvantagens: I run a small company that doesn't need a very complex TimeClock software, so Virtual TimeClock is the perfect fit. No complaints here! The software offers more options than we need. The only thing I wish is that I could program the software to calculate a 1/2 hour of unpaid lunch from 12pm to 12:30pm. I have found a way around this by asking the software to automatically delete 1/2 hour unpaid break after 5 hours of work. This works just fine as an alternative.

Resposta dos fornecedores

por Redcort Software em 19/11/2018

Thank you for your review and feedback! I'm glad the reporting has been a hit for your team. It sounds like you've figured out how to handle automatic lunches with the Auto Time Deduct feature. Thanks again!

Great Time Clock Software

Avaliado em 05/09/2019
Jon J.
Data Services Manager
Pesquisa de mercado, 51-200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We like it. There are a lot of time clock software programs out there. This is very good and works well. I would recommend it to anyone.

Vantagens: Really easy to use. It is capable for over 100 people. It was easy to implement. Reporting features work very well. Customization is very good as well. We have not had any user issues with this product

Desvantagens: Updates. Updates. Updates. We run a tight IT department. The updates do not go very smooth as we have to manually enter admin credentials every time the service updates.

Resposta dos fornecedores

por Redcort Software em 18/09/2019

Hi Jon, thank you for reviewing your Virtual TimeClock software! I'm glad to hear the program is continuing to work well for your team. Regarding updates to the software, if your computers are configured to require passwords when installing software, it will require passwords for software updates/upgrades as well. Thanks again for your feedback!

Update received

Avaliado em 18/10/2018
Stephanos B.
Owner
Publicidade e marketing, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
3 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Just logging in and out. We don't hand out time sheets as we work "all in".

Vantagens: It works fast and easy, self explaining for the employees – we use it with a touch screen Mac as a central time clock, so no learning necessary.

Desvantagens: A bit difficult in the backend. Still lost user passwords can't be retrieved, also the interface would be nice in a german localized version. We'd like to help with this.

Resposta dos fornecedores

por Redcort Software em 24/10/2018

Hi Stephanos, thank you for reviewing your Virtual TimeClock software. I'm glad the time clock has been working so well for your team! For security reasons, the TimeClock does not store passwords in plain text, which is why they can't be revealed/retrieved. Instead passwords are stored as hashes, which keeps them secure. You can always delete or change user passwords in the User settings window. Thank you very much for your feedback, we appreciate it. Happy time tracking!

Great value!

Avaliado em 05/04/2018
Felicia M.
IT and LP Manager
Varejistas, 501-1000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Easy time keeping with minimal training needed

Vantagens: Virtual TimeClock by Redcort Software is a great asset to our company with 550+ employees. They are quick to reply if there are any issues, which rarely is there an issue. They are stable and reliable and the best software for the money. We have looked around and couldn't find anything that compares in the same price range.

Desvantagens: Sometimes wish settings were easier to change in mass on users.
Would like a way to have only active users show in lists when choosing employees in reports. No major cons though.

Resposta dos fornecedores

por Redcort Software em 09/04/2018

Thank you for the review, Felicia! We're thrilled you've been keeping time with Virtual TimeClock for the last 13 years! I will reach out to you today about those couple issues you noted to see if there's any way we can help. Thanks again!

Huge Time Saver

Avaliado em 09/03/2018
Taryn B.
Office Manager
Varejistas, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Time saving, employees can easily keep track of their time. I love it. It's the perfect balance of simplicity and great features.

Vantagens: Easy to use for employees and admin, accurate time keeping, saves me a ton of time at payroll. The set up is a breeze, fixing errors is straight forward, employees "get it" very quickly.

Desvantagens: I did once try to use the time off tracking, but found it too difficult. It was because our company's calculation methods were too confusing, it was no reflection on the software.

Resposta dos fornecedores

por Redcort Software em 19/03/2018

Hi Taryn, thank you for the glowing review! Since leave tracking can get complex from business to business, we've tried to stick with leave options that are simple to use and comprehensive enough for most companies. I'm happy to touch base with you to see if there's a way your office can use our leave awards. Thanks again for the feedback!

We never had any problems with this software.

Avaliado em 07/03/2018
Nadya P.
IT Manager
Seguros, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Easy tracking hours and accrued time.

Vantagens: This software is very user friendly. It's a quick and easy install on our Windows PCs. Also automatic software updates ensure we will always have the latest release.

Desvantagens: The mobile version is not available. Other than that we are really very satisfied with the software, never had any complaints from our users.

Resposta dos fornecedores

por Redcort Software em 15/03/2018

Good to hear from your, Nadya! Thank you for the feedback, we appreciate it. I want to assure you that mobile integration is very high on our priority list. As you know, we lost a key mobile developer last year and that changed our immediate plans quite a bit. We can't wait to finish the mobile project and get it released, but we're sensitive to making promises after the abrupt halt last year. Thank you for being patient, and feel free to check in with us periodically. Thanks again!

Easy to use, although have had a few glitches with some of the updates.

Avaliado em 05/04/2018
Avaliador Verificado
Administrative Assistant to owner
Software, 13-50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: As stated earlier, being able to access my used and unused personal, vacation, and sick time easily.

Vantagens: Very reliable and accurate. Loads fairly quickly and I really like being able to access how many hours I have available for vacation, personal, and sick and also how many I have used.

Desvantagens: Delayed notification of updates to software at times. Very rare, but not being able to log into the software because updates in process.

Resposta dos fornecedores

por Redcort Software em 06/04/2018

Thank you for your review and the positive feedback! In terms of the software updates, unless manually turned off, the automatic updater will check for updates whenever the program is started. There are also options to Skip This Update or Remind Me Later so those effect when you will be prompted to update again, but Virtual TimeClock will not run updates without approval from the user. Typically updates only take a minute or so and at this time, we've only released one software update for Version 18. Please get in touch if you'd like more information about software updates, we're happy to help!

Awesome program, wonderful service & staff!

Avaliado em 07/03/2018
Beth B.
Practice Administrator
Saúde, bem-estar e condicionamento físico, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: This software significantly decreased the time it took me to do our payroll biweekly. No more adding up time cards or trying to decipher timecard punches from our old time clock.

Vantagens: I have been using this software since 2012. It easy to use, easy to update and when I have rarely had problems their team has always been available to help in a friendly, professional manner.

Desvantagens: The only thing that I could say I even remotely dislike about this software is that you have to uninstall and reinstall to update and I believe this is corrected in the 2018 version where updates are automatic.

Resposta dos fornecedores

por Redcort Software em 13/03/2018

Hi Beth, thank you for your review and feedback! We completely agree, manually updates can be cumbersome, so it's been a great addition to have the automatic updates in Version 18, like you mentioned. Thanks again!

The customer support has been wonderful. Quick and efficient

Avaliado em 07/03/2018
Shirlee C.
Bookkeeper/Hr
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço

Vantagens: Well, besides help me not to have to add hours manually I like the ability to have a report where I can look at one employee, all employees, certain departments, etc. all with changing a report setting

Desvantagens: Like with any new software there is a learning curve. It took me a while to figure out which
reports I needed, etc. It was my first time using a Virtual Time Clock. Some of the employees needed to be locked out 5 min. prior to their shift start or end. It took me a while to figure out how to attain that.

Resposta dos fornecedores

por Redcort Software em 08/03/2018

Thanks for the glowing review, Shirlee! We're glad you were able to set up shift rules for your employees. Please don't hesitate to call us for help setting up features in your TimeClock, we're happy to help shrink the learning curve! Thanks again!

TimeClock

Avaliado em 27/11/2018
Jamie R.
Supervisor of Client Services
Publicidade e marketing, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: The thing that I like most about the Virtual TimeClock software is how easy it is to setup new employees and how it integrates with Quickbooks. It's so simple for our new employees to enter their information and not worry about tracking their time/worrying about entries. If any employee misses an entry or forgets to clock in/out it's so simple to fix! The time clock report we use at the end of the month is great too!

Desvantagens: Since it serves as one function for our work-space there's nothing that I dislike about this program. It's so easy to use!

Resposta dos fornecedores

por Redcort Software em 28/11/2018

Jamie, thank you so much for taking some time to review Virtual TimeClock! We're so glad the software is working well for your team. Happy time tracking

Amazing Software and works on PC and/or Mac

Avaliado em 26/12/2018
Mitch H.
Chief Operating Officer
Consultório médico, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Already did this in the "Pros" section.

Vantagens: This is a very easy program for employees and managers to use . Tech support is amazing and they are able to answer questions and fix any problems very quickly. Can be used in multiple locations and multiple departments. I have used this software now in 3 different businesses for over 20 years and love it. The support staff is amazing!

Desvantagens: I don't see any "cons" with this software. I have never had any major issues that weren't handled within an hour.

Resposta dos fornecedores

por Redcort Software em 27/12/2018

Greetings Dr. Mitch and thank you for taking the time to review your time clock software. We appreciate your support over the years, and look forward to serving you for years to come. Thanks again!

Have not had to use customer support but when I did it was fine.

Avaliado em 13/03/2018
Kathee G.
Office Mgr
Aparelhos médicos, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Keeping track of all employees and their time worked. Before we just had everyone write down their hours.

Vantagens: The software is very easy for someone not too knowledgable to use. I have no problems with it. If I do have a problem then customer service is there to help.

Desvantagens: I can find no problems with the software. The only thing that bothers me is when I brush over a persons name then it takes me to their time clock. I would like it not to be so touchy.

Resposta dos fornecedores

por Redcort Software em 19/03/2018

Thank you for your review and feedback, Kathee! All of the user actions within the software respond to a mouse click or keyboard input, so I'm not sure what "brush over a person's name" might mean. I'll be in touch to see if there's something we can do to resolve this with you. Thanks again!

Virtually perfect!

Avaliado em 27/02/2019
April A.
manager
Hotelaria, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: This is one of the best time clocks we have ever had. We were using the facial timeclock to scan your face to log in and I will never go back! This never has any issues. So often I would need to go over vacation time and time punches but with this software I tell the employees to go over their own time and look at their reports so they keep up with their times and vacation as well!

Vantagens: I can't say enough about this timeclock! I absolutely love it! It is user friendly, worker reports and it sends updates and newsletters to keep us up to date. Paid time off is easily managed from both the employee and admin!

Desvantagens: Nothing- love it! I do not have any cons other than I wish we had this from day 1!