Avaliações do abcoa Deal Pack

My rep is always very helpful and the tutorials are easy to access and read

Comentários: ease of use, customization

Vantagens:

It is very user friendly for it's basic functions and they are usually very quick to offer customizations if necessary

Desvantagens:

Other reps are not usually as helpful as she is so it's difficult if she's not available. Also some of the collections reports/ques and module features are a little complicated and hard to explain to new employees

Deal Pack had all of the features we were looking for.

Comentários: If you are looking for an all in one software this one can do it. Also, their customer service is exceptional! They are all very friendly and extremely knowledgeable.

Vantagens:

We are a BHPH business that also has a service department. We were wanting software that could integrate accounting, sales, finance and service. We found it with DealPack.

Desvantagens:

It is a very complex software, because of all of the features there are several aspects of the software to learn. I only mention it as a con because it really can do it all, you just have to put the time in to learn it.

Cost versus reward

Vantagens:

Has more bells and whistles than you need

Desvantagens:

Cost keeps rising with no real benefit. This is not a very user friendly system and the reports lack a lot

Long-time Deal Pack Client

Comentários: Deal pack has been our primary software vendor since 2010 and we've used been a customer since 2003. They are a solid vendor to work with for this type of software. They are one of the few vendors in this market that have lasted.

Vantagens:

It has an integrated general ledger with real time accounting which is highly unusual. The company is committed to improving the software and is updating it continuously. The support is excellent, all of their staff are very pleasant, professional and knowledgeable. It is a very complete package.

Desvantagens:

If you have a lot of users, it is quite expensive. The Service & Parts module could be improved upon, although, they have made numerous enhancements at our request.

Worry Free Loan Servicing and Accounting

Comentários: Our experience has been stellar. From the first day we toured the facility and went through the demo to literally this morning's communication on a report modification, the experience has been positive and productive. Plus, the ability to have all of the data our auditors need in a format that involves very little time to accumulate has been a tremendous efficiency bonus.

Vantagens:

1. Handles all the blocking and tackling as expected; 2. Handles some more complicated items others can't handle; 3. Nice backend accounting, receivables and payables modules means not having to link up to a separate accounting software; 4. Knowledgeable and friendly support team.

Desvantagens:

1. Would like a little more flexibility to create reports. While it is possible to create a million different reports, the ability to then filter those column selections prior to running the report would save time in processing and yield the exact information requested without further modification.

Accounting dept. review

Comentários: Excellent product and excellent customer service

Vantagens:

Executions and functions calculated automatically

Desvantagens:

Cannot correct errors very easily. I would love to see a "delete" transaction function or be able to modify a transaction (other than the date).

Satisfied customer

Comentários: I have been in the auto industry for over 20 years. I have used several different accounting systems and deal pack is one of the best.

Vantagens:

I like that o am able to navigate easily and produce quick results.

Desvantagens:

I have no complaints about the software.

Excellent support team/software!

Comentários: Fantastic, the entire staff has been very patient with the conversion process and worked closely with me in making sure everything transferred over smoothly.

Vantagens:

It is a very user friendly software which is capable of supporting LHPH loan's that we are venturing into, as well as BHPH loan's we currently have.

Desvantagens:

At this point the only con would be having the experience from my end to utilize the software to it's full potential. I can say that the support team is excellent in guiding me through the learning curve.

Great Product with Good Support, Confusing Contracts & Extra Fees For Days

Comentários: Good people.

Vantagens:

It gets the job done and one of the few systems that uses Rule of 78's

Desvantagens:

If you are one of those people that read every line of a contract before signing, don't even think about this product. I've purchased million dollar homes that didn't have this much paperwork. The contract is pages upon pages of legal mumbo jumbo that certainly seems designed to confuse instead of inform. Due to its complexity and length, we changed our minds about using this product several times before finally saying yes. You must also know that while the base price of this product is competitive, they tack fees onto everything. Lots of them. There is the base price, the monthly user fee, the "per deal" fee. They add up and end up making the system much more expensive than most if not all of their competitors.

Deal Pack Software

Comentários: Very good interaction any time we contact Deal Pack with questions or clarification. The Deal Pack employees are always professional and knowledgeable about their product. We have been a satisfied customer for 25 years !!

Vantagens:

reliable Easy navigation between the independent modules/applications Daily updates when signing in

Desvantagens:

On line payments could be simpler. Customers get confused when they have a side (repair) note.

Accounting World

Comentários: Excellent from all areas of operation - Particularly from the Support Team.

Vantagens:

Coming from the accounting side of the used car world, I am very impressed with the accounting package. The majority of DMS are sales/inventory driven and only adding account software as an afterthought. Once set up, I do not double guess if Deal Pack accounting is accurate. Most DMS create the necessity of double entry either into Quick Books or other software which is not the case for Deal Pack. Deal Pack support has a terrific knowledge staff and have never felt as if intimidated when resolving the very few issues that have arisen. This DMS has the beneficial ability to somewhat customize it's product.

Desvantagens:

It does become pricey when adding more modules and licenses. The value given to a small dealership cannot be matched.

Great customer service

Vantagens:

That they will help solve any issue that we may have even if it isn’t with their software. They are great partners to have in business.

Desvantagens:

Not being web based at this time for us. They are working on it but isn’t ready to be rolled out to for someone our size yet.

Typically get what you pay for.

Comentários: I get my financials in a more timely manner.

Vantagens:

Much more efficient than what we were using.

Desvantagens:

Functions buttons could be more organized so as to increase efficiency.

Very helpful and easy to use

Comentários: Our Company has been with Dealpack over 10 years, they are always willing to help with anything.

Vantagens:

I like that it's all at your fingertips, and easy to use.

Desvantagens:

There are glitches from time to time, but they help us when we call.

deal Pack review

Comentários: They have been a gret partner for over 15 years.

Vantagens:

I like real time collections . I like real time balance sheet and income statements.

Desvantagens:

I do not like that I have seperate moduals for sales and service.

Don't waste your time and money elsewhere!

Comentários: Deal Pack has simplified our day-to-day operations immensely. I am so pleased with the software and the structure it has provided for us. Best experience I have had so far with any software company!

Vantagens:

Prior to Deal Pack, I had never come across a software that truly covers, from beginning to end, the life of the loan. From Origination, underwriting and scoring, to processing and servicing the loan and all the way to accounting. I am so impressed with all the features this software has to offer, from the scoring and forms, to the emailing and text message features, Deal Pack truly does it all! I have unfortunately been put through the wringer with other software's; over-promises and under deliveries. I did not have to go through that with Deal Pack at all. They made it very simple and easy for me to make the transition. Everyone at the company was very pleasant to work with; very helpful and super knowledgeable. I am so happy I made the switch to Deal Pack.

Desvantagens:

As with any system transition, there is some pain when having to undergoing a major conversion. However, I have to say that Hope and her team were incredible. I had a great experience working from them; they handled some of the most difficult tasks and made it very efficient because they just know what they are doing. Simply the best experience I have had thus far with any software conversion and no cons whatsoever!

Best Software for Buy Here-Pay Here Dealers

Comentários: This company is continually trying to make it's products better and they have excellent customer service. They will try to accommodate any request you make, are completely efficient, and always friendly.

Vantagens:

Deal Pack software is easy to use, easy to learn, has features for all aspects of the business, and the customer service is excellent.

Desvantagens:

I would say the thing I like lease about the software is the cost, but you get what you pay for, and that's why I am still with the company after almost 10 years. This software will never fail or let you down.

Dealpack

Comentários: Our ability to fully separate our Finance side from our sales side while still having them integrated has been magnificent

Vantagens:

The thought out processes behind the software are very in depth. You can dive as deep as you want and never really find the bottom of the capability of the product

Desvantagens:

Combining Sales and Accounting can create a 2 to 3 sometimes 4 step process to seemingly simple tasks that can bog down a user not familiar or patient with the system necessary processes

Very stable and a very solid product.

Comentários: DP handles our LHPH sales and collection company very well.

Vantagens:

I find DP easy to use. I have been using it for several years.

Desvantagens:

It seems like we are nickel and dimed for every little thing. I have been told there are cheaper and good products out there. We use the Sales and Service module. The service module is the most expensive in the business. We only use it since it interfaces with our sales module.

great service for the price

Comentários: 8/10 somethings I don't like but I also use Reynolds and Reynolds and have used it for 9+ years so I may be bias.

Vantagens:

easy to operate, AMAZING customer service. I call often and always get wonderful service.

Desvantagens:

Not have controlled accounts. Like Taxes paid by our customers. Id like it to be controlled so i can pull up a stock number and see what that customer has paid towards their sales tax.

Ideal's Review

Vantagens:

I have used many different software systems over the years, but this system is one of the most user friendly systems and easy to train employees to use.

Desvantagens:

At times changes are made to the system to help one customer but in the process can take away something that you use. However; customer service is very easy to work with, and they are willing to correct it.

The Best Software that we know!!

Comentários: 5 stars!

Vantagens:

I can access it online from wherever So easier to deal and find things, not a lot of shortcuts to remember - if I want to take a payment - I just need to go to "payments", I saw a lot of softwires that u need to start memorize that F3 is payments or something alike :) Also - the customer service are the best - so friendly and helping so fast!!

Desvantagens:

I don't think there is any issue or something we don't like -they got update on the product every month - and they do listens and fix our issues if we have any

Full integration for BHPH

Comentários: Customer service is outstanding

Vantagens:

Can handle all aspects of running a BHPH company

Desvantagens:

Service Center module is not as advanced as specialized service center software packages, but it is integrated.

DMS for LHPH Dealers

Comentários: LHPH Capital has up-to-date information through automated Deal Pack reporting that allows us to evaluate and make informed lending decisions with all of our dealers on the Deal Pack platform.

Vantagens:

As a lender to the LHPH industry, LHPH Capital relies heavily on the reporting capabilities of our dealers' DMS. We have found that Deal Pack can produce reliable and easy-to-use reports to track the performance and operations of our dealers using their platform.

Desvantagens:

We understand the difficulty of moving to a web-based model, however, moving to a web-based platform for Deal Pack could be helpful, especially while many businesses have transitioned to working from home.

Review of Deal Pack

Comentários: I am very happy. Customer service regarding signing up new dealers and getting them on the system is very quick.

Vantagens:

Deal Pack created our software program for floor planning

Desvantagens:

It takes a long time to make changes to the product and there are bugs in the programs when you correct a program another is affected.