Simple to use with lots of functionality

Avaliado em 28/11/2016
B F.
Director of Operations
Gestão de organizações sem fins lucrativos, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: I set our organization up with Clicktime 3 or 4 years ago and it's worked beautifully for us ever since. It was easy to set up, which allowed us to start to use it immediately - and it was customizable in the areas that we needed it to be flexible. I can run just about any report I might need and export them in either PDF or Excel (Excel was a must for us). I was having trouble finding a simple timekeeping system that would fit our small non-profit budget and number of staff and it boiled down to Clicktime and one other system. We opted for Clicktime because it was particularly easy to use and would appeal to the less technically-inclined among our staff. We've been pleasantly surprised at the amount of muscle behind such a simple user interface. The only potential drawback I could see is that their model of paying per employee/month could become quite expensive very quickly in instances where an organization hires many contractors or employs more staff as they grow. But overall, this has been a great system for us.

Vantagens: Simple user interface, lots of reports to choose from (and ability to export them in PDF or Excel), all the functionality we needed, easy to customize and get started!

Desvantagens: The price per employee/mo model can easily bump this software from affordable to unaffordable in instances where we had to hire a bunch of contractors for a project. Since overhead isn't often recovered with non-profits, it forced us to have contractors track their time outside of the Clicktime system.

ClickTime has enabled us to better analyze operational and project costs!

Avaliado em 23/11/2016
Cheryl E.
Director Finance & Admin
Educação superior, 201-500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Clicktime has a very intuitive user interface and it is easy to setup and maintain. It has enabled our IT department to track the level of effort we spend on operational task and project activities. We have a far better understanding of where our employees spend their time and able to make more informed decisions about where to invest our effort. It is also very easy to update and change the activities that are tracked so we have been able to evolve and mature our Clicktime usage over thee last two years. We were faced with budget cuts, which required us to make sure we were investing our time on the right activities. Clicktime has been a valuable tool and has assisted us in understanding the cost of our activities, which has supported our decision making.

Vantagens: Clicktime has a very intuitive user interface and it is easy to setup and maintain. It has enabled our IT department to track the level of effort we spend on operational task and project activities. We have a far better understanding of where our employees spend their time and able to make more informed decisions about where to invest our effort. It is also very easy to update and change the activities that are tracked so we have been able to evolve and mature our Clicktime usage over thee last two years.

Desvantagens: There are only 3 security roles available, even though you can configure access at an individual level it can be somewhat time consuming.

Tracks time

Avaliado em 16/07/2017
Avaliador Verificado
Usou o software para: Mais de dois anos
Fonte da avaliação 
Fonte: GetApp
4/5
Geral
4 / 5
Praticidade
3 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Does the specific task of tracking time very well. If you are looking to do just that, this is definitely worth looking into. it's easy and straightforward to use.

Vantagens: Perfect for time tracking, has good dashboard. Different ways to enter time, manually, via stopwatch, import. The different view and reports are great and ease of exporting time to other programs. They have a good help desk and slightly modifying to suit. We wanted projects to be sorted by project number rather than by project name, which they modified instantly.

Desvantagens: It just tracks time. Has some slight extensions such as estimation and budgetting, but is limited beyond tracking time. We are currently going away from the app as we're looking at a more integrated resource management tool. Mobile app is a bit clunky, but none of our staff needed to use this anyway.

ClickTime makes our billing go smoothly!

Avaliado em 20/04/2017
Gayle S.
Controller
Construção, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço

Comentários: The reporting functions are numerous and easy to use. You can get the data you need any multiple formats to fit most needs. The app and web interface are easy to use in the office and in the field.

Vantagens: The reporting functions are numerous and easy to use. You can get the data you need any multiple formats to fit most needs. The app and web interface are easy to use in the office and in the field.

Desvantagens: We briefly tested the expense tool and found that it wasn't as functional as the tool we already use.

ClickTime is an invaluable tool for time tracking and project budgeting.

Avaliado em 14/02/2017
Liane W.
Human Resources Business Partner
Think Tanks, 51-200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We love ClickTime. It helps us to be more efficient, more cost-effective, and ultimately, better able to deliver for our customers. ClickTime saves us countless hours and has a tremendous ROI.

Vantagens: The flexibility of the system

Valuable Product

Avaliado em 23/11/2016
Robert B.
Chairman
Publicidade e marketing, 13-50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Clicktime has helped us gain insight into our business that was not possible with other software. From the robust reporting tools to the innovative ERP system, Clicktime has been a valuable product for us. We have relied on their system for over a year now and will continue to for years to come. Also, their customer support team has been top notch and always resolves issues quickly. I know I can always count on them to help with anything within the Clicktime program. I have and will continue to recommend Clicktime to my colleagues within the PR field.

Vantagens: ERP system. Mileage and costs expense forms.

Desvantagens: Does not integrate with Quickbooks online.

Clicktime has been a game changer

Avaliado em 10/04/2018
Tonja S.
Program Controls Team
Construção, 13-50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
3 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: This software has made it much easier to bill multiple projects and to keep up with non billable time to specific proposals.

Vantagens: I love the robust reporting of Expense and Time. It has greatly facilitated our client billing process.

Desvantagens: There is one data entry thing that drives me nuts. When you enter new tasks it automatically tags the new line item to every open project. I have yet to figure out how to prevent this. I try not tagging to any project and then going back and editing but this doesn't seem to work either.

Good at tracking time and expenses

Avaliado em 25/04/2018
Hunter S.
Director of Operations
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
3 / 5
Suporte ao cliente
3 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: It is a great software to track peoples time worked and expenses. The reporting features are nice and encompass a lot of valuable information.

Desvantagens: The website is a bit outdated and the service is very expensive when compared to other services. We recently switched services simply due to price.

Customer Service far exceeds expectations. They have written the book! Fast response time.

Avaliado em 02/11/2017
Leanne J.
Administrative Assistant
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço

Vantagens: This software is easy to use, has great report features. Best part of all is the help and support. Whenever I had a question, they were quick to respond and help me figure things out.

Desvantagens: I wished the stopwatch feature could be restarted, once I had stopped it. If I was working on financial things, for example, and then later went back to financial projects, it would have been convenient to be able to just restart the timer I had used earlier in the day.

We use clicktime to track hours for a unique group/classification of our stipended employees.

Avaliado em 12/05/2018
Aimee F.
OD/HR Professional
51-200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Clicktime is an inexpensive way to track employees' time. It is fairly customizeable and easy to use.

Vantagens: Its easy to use and pretty customizeable. The reports are easy to run and provide a good visual layout of weekly or monthly hours. It's easy to add employees and/or make them inactive. I also appreciate the feature that managers have to 'sign off' on hours.

Desvantagens: We haven't been able to 100% customize it to meet every need, but it actually comes pretty close. For example, per the regulations of one of our funders, we needed to add a certifying statement. We worked around it by having each employee add the statement to a notes section.

Love me some ClickTime!

Avaliado em 09/12/2016
Kevin M.
Director of Operations
Software, 51-200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
3 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: ClickTime has been a very valuable app for Kenzan, providing us with the tools that we need to track projects, resources and all time...both billable and otherwise. They have made great improvements over the years and continue to evolve the app to make it increasingly user-friendly and intuitive. High fives all around to the ClickTime team!

Powerful Reporting

Avaliado em 25/06/2012
Jerri F.
Program Administrator
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
Recursos e funcionalidades
5 / 5
Suporte ao cliente
Relação qualidade/preço

Comentários: I recommend this program to anyone needing a time tracking program that is intuitive for users and rich with information for management. It is an easy to use program with powerful reporting, using either the standard reports or individually customized exports.

Vantagens: The purpose of time tracking is to have useful information about what people resources are doing. Clicktime has a large number of reports that takes the data users enter and converts it to this type of useful information. In a few clicks of a button I can create valuable reports by person, by project, by task or by division. There are also reports that perform calcuations on this information to show man hour costs for projects or compare against the forecast. These simple to create reports are attactively formated can be exported into Excel, Word or a pdf to easily share information.

Desvantagens: Sometimes I need information compiled in a format other than the standard reports Clicktime provides. While I can export all the data I need, it can be timeconsuming to compile the information I want to display. However, Clicktime Customer Support eliminated this con for me by creating customized exports and showing me how to easily compile the information I need.

I needed a quick simple way to track time for a 6 month contract and seasonal employees.

Avaliado em 04/12/2017
Andrea A.
Supervising Special Investigator
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: live stats, premade reports, PLUS the ability to dowwnload excell spreadsheet to sort my own way. VERY USER FRIENDLY for new staff, GREAT SUPPORT assistance. Affordable and safe.

Vantagens: Easy to get up and runing, easy totrain new staff. Reports are wonderful, plus excel xport helped us monitor productivity and expenses.

Desvantagens: Limited to only 500 sites/locations/projects. We would like to use this for our year round projects by tracking productivity, but we need 10,000 projects/locations. So for now, unfortunately, limited to our seasonal project.

ClickTime is very easy to use. It's ability to generate reports in seconds is fantastic.

Avaliado em 31/10/2017
Rob M.
Associate Director
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço

Vantagens: Ease of use and ability to generate a wide range of reports can help businesses work more efficiently and run smarter. Customer support is fast and very helpful.

Review of ClickTime

Avaliado em 18/05/2017
Jonathan G.
CFO
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
3 / 5
Suporte ao cliente
3 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: It automated time keeping and allowed us to produce up to date reports easily as desired sometimes by customers.

Vantagens: Ability to run up to the date reports sliced and diced just about any way...e..g by client, by project, by person, by department, etc.

Desvantagens: The Quickbooks integration was supposed to be plug and play. Unfortunately in our experience it was not.

Not keeping up with the demand in today's business world

Avaliado em 14/12/2016
Shawn M.
Owner
Publicidade e marketing, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
3/5
Geral
4 / 5
Praticidade
2 / 5
Recursos e funcionalidades
3 / 5
Suporte ao cliente
1 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: I used them for 10 years, got the job done, but would take hours to send out invoices. I finally investigated and realized there are tons of other programs that will generate the invoices and email with a click.

Desvantagens: I no longer use them and not save hours a month now and TONS of less frustration and getting paid much quicker now.

Clicktime has been extremely helpful

Avaliado em 25/10/2017
Avaliador Verificado
Digital Sales Director
Software, 1001-5000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço

Vantagens: With ClickTime, it's been extremely easy to track hours worked while juggling multiple projects. It's helpful for our team to stay on budget managing productivity. The Clicktime team has been very responsive in getting us set up

Desvantagens: The UI could use a bit of a refresh. There seems to be a difference in the UX between the Website and App

Love this ClickTime!

Avaliado em 23/11/2016
Ira G.
Chief Marketing Officer
Relações públicas e comunicações, 2-10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Really having a great user experience with ClickTime. It helps me find the balance necessary between working ON the business and IN the business. It also keeps that pesky service creep out of our day!

Vantagens: easy to use. Great tracking and really helps me efficiently run the agency.

Desvantagens: Took longer than I thought it would to get up to speed.

Very user friendly

Avaliado em 15/08/2019
Brooke H.
Director of Parent Engagement
Gestão da educação, 51-200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
Suporte ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Very good.

Vantagens: Makes it easy to use from a computer or smart phone.

Desvantagens: Finding the log in while google searching is not easy.

Product is easy to use, customer service is quick to respond and very helpful!

Avaliado em 16/02/2018
Tamara K.
Jr. Business Systems Analyst
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
Relação qualidade/preço

Vantagens: The capabilities of the software are great and there is ease of use on the user, manager and admin level.

Desvantagens: Based on our needs, there are some limitations on customization of features. For example, the ability to limit access for reporting within the manager role.

An extremely simple but effective tool!

Avaliado em 05/04/2019
Steve N.
Lead Designer
Indústria têxtil, 1001-5000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
3/5
Geral
5 / 5
Praticidade
3 / 5
Recursos e funcionalidades
Suporte ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: A simple online time tracking tool. Not overloaded with features but that can be a good thing if you are looking for a simple to use interface that encourages time tracking for your business

Desvantagens: The features obviously could be more robust but in my experience with things like time tracking the simpler the better when it comes to getting buy in across an organization

Easy to Use

Avaliado em 29/06/2015
Kathy L.
Accountant
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
Recursos e funcionalidades
5 / 5
Suporte ao cliente
Relação qualidade/preço

Comentários: -The sales team follows you through implementation which is terrific. They understand the product and do not over sell. They can explain exactly what it can do. Any questions or problem was addressed and solved immediately.
-All the employees were able to adjust to the new system with little or no confusion.
-The reporting functions could be improved. All the information is in the system and you can get it, but it could be streamlined. It would be nice to have a saved report literally be the same requested data then you can adjust dates or add employees if need be.

Professional Handy Timekeeping System

Avaliado em 30/11/2016
Vicky K.
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço

Comentários: We spent a long time looking for a time management system that would work for our specific needs - when we found ClickTime we knew we had found the perfect system for us.
It is so simple to use, online tutorials mean users can get up and running in a very short space of time. We are just at the beginning of our ClickTime journey but are excited to see what lies ahead.
Customer support is second to none, the team are responsive and professional despite being on different time zones.
I cannot recommend ClickTime highly enough

Great software, great people

Avaliado em 25/02/2017
Cameron M.
Fonte da avaliação 
4/5
Geral
3 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço

Comentários: We have used Clicktime for many years and it is invaluable to our business. It is one of the best tools on the market to help manage employee's time. The resource planning tool is heavily used by our teams, and the summary reports on the resource planning page give you a clear sense of the project status. With one click, you can quickly drill down to the details. The Clicktime staff makes themselves available and I am always impressed by their attentiveness, resourcefulness, and intelligence.

ClickTime saves Time

Avaliado em 09/02/2017
Julie B.
Office Manager
Relações públicas e comunicações, 13-50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Right from the start we knew we made the right decision to use ClickTime. It has been a very valuable tool.

Vantagens: Ease of use and the support