Avaliações do iCIMS Talent Cloud

Nota média de avaliações

  • Geral
    4,3 /5
  • Praticidade
    4,1 /5
  • Atendimento ao cliente
    4,4 /5

Sobre iCIMS Talent Cloud

Preencha vagas de emprego mais rapidamente com uma solução de recrutamento que funciona perfeitamente com seus outros sistemas de RH.

Saiba mais sobre o iCIMS Talent Cloud

Exibindo 780 avaliações

Dawn M.
Talent Acquisition Specialist
Engenharia civil, 501-1000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    4 /5
  • Relação qualidade/preço
    3 /5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 13/03/2019

"Great Customization!"

Comentários: Overall I like the easy of use of iCIMS recruit. Sending candidates and jobs to hiring managers is great!

Vantagens: I like having the ability to customize my job postings and application process. ICIMS also makes it easy to search for old jobs and previous candidates!

Desvantagens: There is a charge for every add on. When we first signed up for this software it seemed like there were all these great add-on tools. It wasn't until I was an iCIMS customer that I discovered how much iCIMS charged each month.

Resposta dos fornecedores

por iCIMS em 21/03/2019

Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we're meeting our customer¿s expectations. I¿ll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

  • Fonte da avaliação 
  • Avaliado em 13/03/2019
Avaliador Verificado
Systems Manager/NurseTrack and Youth Outreach Coordinator
Hospitais e Saúde, Profissional autônomo
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 12/02/2019

"iCIMS Recruit Great ATS for Healthcare Corporations"

Comentários: Great software that I would highly recommend to anyone exploring adding this type of system within their organization.

Vantagens: Ease of use and allows you to get to where you need within the system with minimal clicks which means a lot when you have multiple positions to fill and candidates to contact. I like being able to drill down to what I need within the system via a search as well.

Desvantagens: The reporting piece is still not where we need it to be. With how our corporation works we need to build out specialized reports. At this time we are still unable to do so (4 years in)

Resposta dos fornecedores

por iCIMS UK em 21/03/2019

Thank you for the awesome review ! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization.

  • Fonte da avaliação 
  • Avaliado em 12/02/2019
Avaliador Verificado
Technical Recruiter
Publicidade e marketing, 501-1000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4 /5
  • Praticidade
    3 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    4 /5
  • Relação qualidade/preço
    4 /5
  • Probabilidade de recomendação
    7/10
  • Fonte da avaliação 
  • Avaliado em 21/05/2020

"iCIMS Review"

Comentários: Ths iCIMS Recruit product has been beneficial to our business by automating certain features and speeding up the hiring process. It creates a positive candidate experience as well. We are excited to see where the product takes us!

Vantagens: The iCIMS product offers everything I need in an ATS. It manages job postings, candidate workflow, and much more. I'm able to create candidate pipelines based on skillset which is a great organizational tool. The tool is also customizable to our needs- we recently added an offer feature and a new scheduling tool was just added.

Desvantagens: Some of the features aren't very user friendly. The search function for the candidate database can oftentimes be confusing.

  • Fonte da avaliação 
  • Avaliado em 21/05/2020
Rachel G.
Talent Acquisition Manager
Contabilidade, 201-500 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 11/03/2019

"User-friendly customizable ATS at a great price!"

Comentários: Previously implemented the tool 3-4 year ago,and going through a new implementation now with another company. Happy to see the improvements that were made during that time period and excited to see the platform grow with recruiting trends.

Vantagens: The customization to fit your recruiting needs. From the various modules to user access to dashboard management - iCIMS will tailor to your needs more than any other ATS I've experienced. Great reporting functionality as well.

Desvantagens: iForms can seem a bit outdated to the candidate as far as design goes - however this is optional use.

Resposta dos fornecedores

por iCIMS em 21/03/2019

Thank you for the awesome review, Rachel! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization.

  • Fonte da avaliação 
  • Avaliado em 11/03/2019
Ibrahim I.
HRIS Manager
Gestão de organizações sem fins lucrativos, 5001-10 000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 18/03/2019

"iCIMS"

Comentários: We are using all iCIMS products - Connect, Recruit and Onboard and we the system meets all of our recruiting and onboarding requirements. For our system admins, iCIMS is extremely configurable and easy to create customs to meet different recruiting needs (ie. create new custom fields, sections and pages, or create a custom actions/workflow.) Most importantly, all custom fields are available/visible in the reporting console for reporting/data export.

Vantagens: - Configuration flexibility for Admins.
- Lots of configurable features available.

Desvantagens: Software doesn't have built in BI reporting capability for advanced reporting.

Resposta dos fornecedores

por iCIMS em 21/03/2019

Thank you for the awesome review, Ibrahim! We work hard to meet expectations like yours, and we¿re happy to hear we hit the mark for you and your organization.

  • Fonte da avaliação 
  • Avaliado em 18/03/2019
Annmarie C.
HRIS
  • Classificação geral
    4 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    Não avaliado
  • Atendimento ao cliente
    4 /5
  • Relação qualidade/preço
    Não avaliado
  • Probabilidade de recomendação
    Não avaliado
  • Fonte da avaliação 
  • Avaliado em 01/11/2011

"GOOD tool, great support, one big miss on features"

Comentários: Overall a GOOD tool. Great email response time and support and most customization is easy. implementation was a breeze, and setup was smooth. price is good when compared to other tools in the market.

Vantagens: We're very pleased with the basic product and with the email support. Up time is like 99%; response time is usually solid. Features are good to great in most areas, and are regularly being advanced adn improved. seem to listen to most customer feedback and build on areas of suggestion -- like the major upgrade to knock out quetsions in the most recent built.
we use the system for unit and non, interns to executives, local to national field offices, and with one gaping hole, the product works very well.

Desvantagens: the product has no email integration. so, candidate applies. i have a q for candidate. i send him an email out of icims. candidate answers that question? it comes to my email; it does not also come back to icims. as a result, i avhe an intern who spends 10 hours per week copying notes back into candidate profiles. notes aren't there in real time , things get missed or misplaced, etc. it's a very real weakness that has caused us to seriously consider changing platforms 3 times so far.
Other miss? the cost for certain integrations such as background checks, and certian iForms use, is ridiculously EXCESSIVE. If you plan to have them hosting a lot of forms and data collection, be sure you truly understand the costs upfront.
the itneraction with sites like monster is nice in theory, but it cannot take into account your job posting profiles, so you end up with a plain, flat job ad if you use the tools, and again they are fairly expensive.

  • Fonte da avaliação 
  • Avaliado em 01/11/2011
Vanessa S.
Talent Acquisition Specialist III
Defesa e aeroespacial, 5001-10 000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    4 /5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 16/10/2019

"Strong ATS Platform"

Vantagens: configurability for almost every part of the platform

Desvantagens: Reporting is hard to figure out sometime (fields to pull from)

  • Fonte da avaliação 
  • Avaliado em 16/10/2019
Brandon D.
Systems Analyst
Hospitais e Saúde, 10 000+ funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    4 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    3 /5
  • Atendimento ao cliente
    2 /5
  • Relação qualidade/preço
    4 /5
  • Probabilidade de recomendação
    6/10
  • Fonte da avaliação 
  • Avaliado em 13/03/2019

"Good in most areas but could be MUCH better in certain areas"

Vantagens: Ease of use
configurable
Scale up or down depending on needs of organization
Reporting is typically pretty straightforward

Desvantagens: No point in time or As Of date reporting
some issues are washed off as "this is how it is designed"
ideas that get traction seem to never be updated or communicated when put into dev stages
Admins of the system need more functionality so we can avoid delays in going to our TAM
Customer service ticketing system is awful when not taken by your TAM -- many times i go back and forth on email with items that i addressed in the original ticket submission
filter limitations on searching and reporting
cannot export list of attendees of an event to CSV or Excel
Admins cannot send out messages to platform user groups
No ability to separately upload a Cover Letter

  • Fonte da avaliação 
  • Avaliado em 13/03/2019
Vicky O.
Senior Recruiter
Empacotamento e contêineres, 5001-10 000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 04/09/2018

"iCIMS Recruit Review"

Comentários: iCIMS Recruit solves our Talent business problem by enabling us to quickly and easily post jobs to our sites and move candidates to jobs as well as perform its core function of maintaining a robust database of candidates.

Vantagens: I am a complete iCIMS fan on all fronts! iCIMS allows me to perform my job and maintain order with candidate flow, statuses, and I am currently creating a platform for hiring managers to manage consultants, including an automated iForm for the statement of work.

Desvantagens: The Connect Talent Pools are evolving but they do not provide the full flexibility of Recruit. I am still gettting used to them but the fact I can create Talent Pools to refer to easily is very attractive.

  • Fonte da avaliação 
  • Avaliado em 04/09/2018
Avaliador Verificado
HR Generalist
Construção, 1001-5000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    4 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 07/03/2019

"iCIMS Recruit"

Vantagens: The customization is second to none. You can have the system solve any talent acquisition problem you are having in your own unique way. You are also not stuck once you format the system a certain way, you are always able to change things to fit your changing strategies.

Desvantagens: Sometimes it is overwhelming with the amount of options you have. It is hard to tell which is the best option. Oftentimes you just have to use trial and error.

Resposta dos fornecedores

por iCIMS em 21/03/2019

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers who allow us to constantly improve the way we do business so we're appreciative of your constructive feedback.

  • Fonte da avaliação 
  • Avaliado em 07/03/2019
Steve T.
HR Specialist
Serviços e tecnologia da informação, 201-500 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4 /5
  • Praticidade
    2 /5
  • Recursos e funcionalidades
    3 /5
  • Atendimento ao cliente
    4 /5
  • Relação qualidade/preço
    3 /5
  • Probabilidade de recomendação
    6/10
  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 29/08/2019

"Good Administrative Tool"

Vantagens: iCIMS is a fancy database and a very good administrative tool. When switching from a manual process it brought a ton of efficiency to our recruitment process.

Desvantagens: The user experience is clunky and creates various pitfall for our hiring manager which require lots of correction and re-education. The system works well, but would like to see a more simplistic (clean), customization, and intuitive interface.

Resposta dos fornecedores

por iCIMS em 11/10/2019

Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization.

  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 29/08/2019
Bill B.
TA Leader
Serviços e tecnologia da informação, 201-500 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    4 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 12/05/2020

"ICIMS Rocks!"

Vantagens: The Tech Support from ICIMS is the best I have ever experienced.

Desvantagens: ICIMS has a ton of features. Everyday I discover another feature that helps my team. I could use some help in identifying the best in class features. However, I know I can always call Tech Support and get immediate solutions.

  • Fonte da avaliação 
  • Avaliado em 12/05/2020
Bonnie D.
Recruiter
Recursos Humanos, 51-200 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    Não avaliado
  • Relação qualidade/preço
    Não avaliado
  • Probabilidade de recomendação
    7/10
  • Fonte da avaliação 
  • Avaliado em 16/09/2019

"ICIMS is great"

Vantagens: I used ICIMS on a daily basis and find it very helpful to keep everything documented. This tools helps me document the resumes, what day and times interviews took place, notes and more! My team uses ICIMS to keep track of numbers and how to reach our goals, put together reports and more. It is an easy and user friendly application that has really helped in my recruitment.

Desvantagens: Honestly no cons, I can add gidgets to my home screen for additional numbers that I want to see and it is the hub for all of my reporting needs.

Resposta dos fornecedores

por iCIMS em 11/10/2019

Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer's expectations. I'll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

  • Fonte da avaliação 
  • Avaliado em 16/09/2019
Mike P.
Sr. Talent Acquisition Partner
201-500 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    4 /5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 16/01/2018

"Excellent company, product and experience."

Comentários: Excellent performance, support and results from using this product in out Talent Acquisition process. We get results.

Vantagens: I have lots of experience with recruiting platforms, both corporate and staffing environments. I love the ease of use, great functionality and it is highly configurable. The workflow components make it easy to scale a good process for efficiency and results.

Desvantagens: I have used over 10 different ATS tools in my career and been part of implementing them all. With that said, there are none that are "perfect". This one is the closest. The calendaring/scheduling function is a bit clunky and needs more functionality especially self service.

  • Fonte da avaliação 
  • Avaliado em 16/01/2018
Avaliador Verificado
Recruiting Manager
Construção, 1001-5000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    Não avaliado
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 20/02/2019

"iCIMS is a great product"

Vantagens: We interviewed a lot of software companies when we chose iCIMS so many years ago. It was certainly the right decision, and we have not regretted it. iCIMS is user-friendly, visually appealing, and intuitive to use.

Desvantagens: No ATS is perfect. There are a few features that I'd like to see iCIMS have that they don't YET. But over the years, we've asked for things and offered ideas, and they truly listen. The features that aren't available yet, I'm hopeful will come soon.

Resposta dos fornecedores

por iCIMS em 21/03/2019

Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization.

  • Fonte da avaliação 
  • Avaliado em 20/02/2019
Jon k. D.
Sr. Recruiter | Talent Acquisition
Clínica de saúde mental, 501-1000 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 17/01/2018

"Comprehensive TA tool that helps organizations drive forward leveraging the analytics provided."

Comentários: We have achieved our initial TA goals with the use of iCIMS; expand our job advertisement reach, install a well managed candidate process that enhanced our candidate experience as well as improved our hiring manager experience, and to be come a data driven talent acquisition business unit. We are building on our second set of initiatives of building a stronger applicant pipeline, increasing our communication with passive and engaged candidates, and manage recruiting events through iCIMS.

Vantagens: We enjoy the organized dashboard views and its ability to be customized. We also enjoy the availability and customization of the workflow process that enhances our ability to manage a better time to fill, maximizing our recruiting team's time.

Desvantagens: To format e-mail messaging in a better graphic format one must know a little HTML to make it better as the basic editing tool is more text driven.

  • Fonte da avaliação 
  • Avaliado em 17/01/2018
Avaliador Verificado
TA Systems Analyst
Hospitais e Saúde, 10 000+ funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    4 /5
  • Relação qualidade/preço
    4 /5
  • Probabilidade de recomendação
    7/10
  • Fonte da avaliação 
  • Avaliado em 29/04/2019

"iCIMS Recruit review"

Comentários: Have enjoyed working in the system for different organizations.

Vantagens: Platform is easy to navigate, you can customize the dashboard to report on diff data.

Desvantagens: Reporting capabilities can be cumbersome if you want to pull from different areas in the system (recruit and onboard).

Resposta dos fornecedores

por iCIMS em 20/06/2019

Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer's expectations. I'll share your feedback with the teams within iCIMS that will benefit from reading your thoughts. In the meantime, if you have any additional feedback you'd like to share, don't hesitate to reach out to your Customer Success Manager. Thanks again!

  • Fonte da avaliação 
  • Avaliado em 29/04/2019
Krystina M.
HR Manager
Companhias aéreas/Aviação, 1001-5000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    3 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    4 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 15/04/2019

"Recruiting made easy"

Comentários: Before iCIMS the entire recruitment process was paper based. Now that we are using iCIMS, our processes are much more streamlined and compliant.

Vantagens: iCIMS recruit has a very user friendly interface that allows new users to get access and get started right away. Our company has multiple career portals and even with this setup we haven't run into issues with user training.

Desvantagens: iCIMS provides the service we need, but there are some areas that aren't as customizable as I would like. For example, we are not able to remove the company name from some of our email templates.

Resposta dos fornecedores

por iCIMS em 30/04/2019

Thanks for sharing your positive feedback Krystina!

  • Fonte da avaliação 
  • Avaliado em 15/04/2019
Mary ann S.
Employment Manager
Gestão da educação, 1001-5000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    Não avaliado
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 23/07/2019

"Amazing onboarding experience"

Comentários: We were able to reduce the onboarding time and the data entry in our office because the candidates info is directly fed into our system.

Vantagens: The candidate onboarding experience is greatly enhanced by using ICIMS onboarding. All of our forms are housed on their site and are customizable as needed to ensure compliance with regulations. Easy for candidates to enter their information and return to the site as needed to make modifications.

Desvantagens: There are no real cons about this product and the onboarding system itself. We are very happy with it.

Resposta dos fornecedores

por iCIMS em 25/07/2019

Thank you for your review, Mary Ann! We appreciate your feedback.

  • Fonte da avaliação 
  • Avaliado em 23/07/2019
Patricia B.
HRIS Consultant
Saúde, bem-estar e condicionamento físico, 1001-5000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 09/07/2019

"Recruit process review"

Vantagens: The workflow is very intuitive and meet expectation of how the process should flow. In addition, the reporting to is excellent for retrieving data and tracking metrics.

Desvantagens: I would like to have the ability to create field alias for displaying on my reports. I find myself having to explain the column headers to report recipients. Also, the ability to create dashboard, give our leadership real time access into the data and metrics they want to see.

Resposta dos fornecedores

por iCIMS em 11/10/2019

Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization.

  • Fonte da avaliação 
  • Avaliado em 09/07/2019
Rachel M.
Manager, Business Systems
Hospitais e Saúde, 1001-5000 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    5 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 11/03/2019

"System Flexibility"

Comentários: Our organization has been able to streamline our Onboarding process and provide a more custom approach to our new hires. We have also gone paperless in the process. iCIMS has provided us the transparency in the hiring process our Hiring Managers wanted and with the use of Tableau with iCIMS we have been able to produce metrics around our recruiting and onboarding.

Vantagens: iCIMS provides the flexibility to set up a system with your organization needs in mind. Custom fields and workflows makes it easy to configure the product to meet specific or unique needs of your business.

Desvantagens: The Search feature is powerful but is just that - a search feature. The capability to add in calculations or case statements isn't supported in the platform.

Resposta dos fornecedores

por iCIMS em 21/03/2019

Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer¿s expectations. I¿ll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

  • Fonte da avaliação 
  • Avaliado em 11/03/2019
Annmarie C.
  • Classificação geral
    4 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    3 /5
  • Atendimento ao cliente
    4 /5
  • Relação qualidade/preço
    Não avaliado
  • Probabilidade de recomendação
    Não avaliado
  • Fonte da avaliação 
  • Fonte: SoftwareAdvice
  • Avaliado em 01/11/2011

Comentários: Watchfire Signs has been with iCIMS for about 3 years now. We previously did applicant tracking via spreadsheets, a dysfunctional access database, and paper files. (YIKES!) Our single installation manages candidates for everything from internships to VPs, from union to executives, and engineers, including people at field offices all over the US (no international). The implementation went smoothly and was fast because we didn't have a ton of data from other resources to bring into the system. The start up team was easy to work with.
iCIMS is fairly easy to use, but in an effort to 'avoid clutter' they sometimes hide features in awkward places. Skills I'd like together on a single page are sometimes scattered about.
Their help desk and esp email support are GREAT! Quick to respond, good clear answers, happy to assist with modifications, and an understanding of how a feature works. Very helpful. Sadly, their knowledge base that they shout loudly as the greatest support tool ever actually has very little data for skilled users. It seems to be mostly the help screens put into a slightly different format for beginners. The big gaping hole in the product is that it doesn't have email integration. So, if I want to ask a candidate a question, I do that out of iCIMS. When the candidate responds, it comes only to my outlook; also it does not go into his/her record inside iCIMS. The result? I have an intern, who's job 10 hours per week is to, update the candidate's records. We know not everything gets there and certainly not in a timely manner. They use a ticket tracker system to handle their customer service tickets, so they know how important this kind of functionality is, and hopefully they are looking at it to figure out how to merge it into their own product ASAP. We have nearly left iCIMS on three occasions to go to another product that has this functionality built in, but luckily we are too busy hiring to spend time researching a platform change.

  • Fonte da avaliação 
  • Fonte: SoftwareAdvice
  • Avaliado em 01/11/2011
Drew M.
Recruiting Assistant
Engenharia civil, 1001-5000 funcionários
Usou o software por: 1 a 5 meses
  • Classificação geral
    4 /5
  • Praticidade
    3 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    Não avaliado
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 17/09/2019

"Customization is Key"

Vantagens: The ability to tailor the iCIMS platform to the needs of your organization is one (if not THE) greatest thing about iCIMS as a company. Working closely with our team at iCIMS was very important in the success of our implementation and customization processes, so maintaining close working relationships with your Implementation Manager and Customer Success Manager are also critically important.

Desvantagens: iCIMS ATS as a whole is not an intuitive software company. It takes time to learn the ropes and things are not user-friendly.

Resposta dos fornecedores

por iCIMS em 11/10/2019

Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer's expectations. I'll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

  • Fonte da avaliação 
  • Avaliado em 17/09/2019
Sandi M.
Director, Talent Acquisition
Saúde, bem-estar e condicionamento físico, 1001-5000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 13/03/2019

"ICIMS Review"

Comentários: Although we have still not 100% implemented ICIMS, I see that this system will help us to streamline the process and hopefully cut back on manual steps

Vantagens: I like the way the workflows "flow", that I have administrative access to be able to make the changes I need

Desvantagens: there are some features that I cannot change and i need to call help desk to make updates, it would be helpful to know what those are, also there seems to be more and more "modules" coming out that we have to pay for that do cool stuff, it would be great to have some that built into the basic functionality that I am already paying for

  • Fonte da avaliação 
  • Avaliado em 13/03/2019
Avaliador Verificado
Talent Acquisition Specialist
Varejistas, 1001-5000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    3 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 22/01/2018

"iCIMS has been the most customizable ATS i've used"

Comentários: I got my start in HR analytics.

Vantagens: Reporting and dashboard Customization is best in class
Reporting Speed, output, and scheduling are excellent
Customer Service team will rarely ever give up regardless of task difficulty

Desvantagens: Lack of advanced filtering/reporting options
A funnel feature
Graphic dashboard option should be customizable
Should be able to merge search results. (if i use a person search based on a recruiter workflow criteria, i get too many duplicates with recruiting search)
More flexible any/all search conditions
Easier to search recruiting workflow history
Safe merging person profiles

  • Fonte da avaliação 
  • Avaliado em 22/01/2018