Avaliações do iCIMS Talent Cloud

"Sticking with iCIMS"

Comentários: So far, so good. We are sticking around for the long haul!

Vantagens: The database allows a lot of opportunity for various recruiting functions, including keeping notes, and updating candidates throughout the process. I like that everything is time stamped, which helps keep track of candidates and when they applied/were submitted. The different bins keep us organized.

Desvantagens: Not able to store more than 1 resume per profile. The emails that come from iCIMS to external mail boxes look like spam: i.e.: <[email protected]>. This makes candidates think it's a spam bot, or because of phishing filters, it makes our emails go to spam folders, making our jobs harder.

"Best Applicant Tracking System!"

Vantagens: What I like most about iCIMS is that their client service is by far some of the best I have ever encountered with a vendor. Anytime you need help their client support line is always available to help out and I have not had to wait longer than 5 minutes or so for an answer over the phone. Additionally, when you open a ticket with them on an issue you are having, they send you email correspondences for every update they have to share, which I appreciate because you are always in the know on how to move forward with issues you are having.

Desvantagens: What I like least about iCIMS is that their focus is mainly as an applicant tracking system and not a full-service system that includes features like payroll, performance management, succession planning, etc. iCIMS has really mastered being a very reliable applicant tracking system, but they have room to improve moving forward as a full-service provider for companies.

"Awesome Mobile; Great Product to Build Around"

Vantagens: The mobile portion from the candidate side of things was really exciting - given the social aspect of recruiting, having a mobile-friendly app is a big plus. iCIMS also makes it really easy for hiring managers to be more involved in the process - in many cases, moreso than other products on the market - this translates to more hires, more quickly, and a better ROI.

Desvantagens: I found that while working with this product at a past employer, there were problems with resume population. While this is commonplace among several softwares, this is really what stuck out here (when a resume was drawn in, the auto-populated fields were consistently misplacing information). Where this became a significant problem, was when candidates/applicants would then have to go through and manually correct and populate/paste their job titles, employer names, dates and work duties into the correct boxes after uploading a resume that was supposed to do this for them. It reflected poorly on us as an employer, and through meeting hundreds of candidates both in/formally, I found that many had abandoned their applications entirely because of this.

"ICIMS Recruit Review"

Comentários: Our experience with ICIMS has been exceptional. It is easy to use and intuitive. The functionality is robust and ICIMS has created a tremendous product. You do it well! Our implementation process was smooth. We didn't really have any issues. Those that we did were very minor and ur implementation specialist helped us through them. I would have liked to have more training as an administrator (on the backside/set up side of the system). I didn't feel there was much training in terms of how to make necessary changes after the system was up and running. We have a phenomenal HCM administrator on our team and she has been able to pick up and learn the backside. Partnering with ICIMS has been a great experience. We also partnered with Verified First to be the first customer with an API between ICIMS and Verified First. It has created so many efficiencies to have the API and the flow of information back and forth between the two system. We are very pleased! We look forward to a long relationship with ICIMS!

Vantagens: ICIMS has a fantastic support team. They are extremely knowledgeable and helpful. The software is extremely robust and has tremendous functionality.

Desvantagens: The report writing has been a little bit difficult to catch on to.

"Icims is a great ATS"

Comentários: Overall icims has been great and we have no plans to switch to a different software.

Vantagens: Icims overall is very easy to use and intuitive.

Desvantagens: Although there are many reporting options it can be cumbersome. It would also be nice to have the ability to run one report that can capture both job and applicant data in one report.

"A robust, affordable ATS tool that punches well above its weight"

Comentários: ICIMS has allowed us to automate the full recruitment cycle from requisition through to on-boarding. Its powerful abilities to advertise jobs on various job boards has significantly reduced our overall job advertising spend, in addition to this, we've greatly reduced our dependency on external recruitment agencies as ICIMS job posts has the ability to capture the most "passive" of candidate. The power of social media has everyone looking for better job opportunities.

Vantagens: We love how flexible it is, it can be molded into whatever recruitment steps/process that your department/company decides on. The customer support is second to none.

Desvantagens: Recent updates only cater to US market, what about the rest of us poor souls scattered all over the globe ?

"Great ATS at a Great Value"

Comentários: I came from a Taleo environment, so I thought that iCIMS would have fewer features, but I have been extremely pleased with the feature set that iCIMS provides and the customer service is some of the best in the business. Their representatives are knowledgeable and have always answered my question and explained items in a clear and concise manner. I would highly recommend iCIMS to anyone who is looking for an ATS.

Vantagens: I like the great customer service to help me with all of my configuration needs. I like that it has all of the capabilities and integrations that are easy to setup and get working. I like the annual review of the system and the helpful advice iCIMS provides to improve the system.

Desvantagens: I don't like that their is no auto progression. Auto progression is extremely helpful around key statuses.

"Great, User Friendly Software!"

Comentários: iCIMS Recruit has helped us get all of our TA operations into one system and over the course of time has helped us report with more accuracy and detail than ever before. We migrated from Taleo and never looked back!

Vantagens: The user interface was more intuitive and looked better than many other ATS options we demo'ed. The configuration was also most straightforward, and was easy to make changes without technical support.

Desvantagens: Some features, such as ability to organize candidates by folders, sharing, and some other options were not available or came as an additional service that was not as competitive to some other providers. It wasn't a big drawback, we just created some workarounds to suit our needs.

"iCIMS Recruit Review"

Comentários: I have been working with iCIMS for four years and have worked with a number of other ATS. iCIMS is by far my favorite. The reporting feature is powerful and incredibly informative. I love the friendly culture of the iCIMS support. The configurability to what our company needs is also important. I have worked with iCIMS in two different companies and seeing how it is able to be changed to fit our needs has been really helpful.

Vantagens: I love the ease of use of this platform. I also love the support from iCIMS we receive. Any question I submit a ticket for, I get a response that is both informative but allows me to learn the reasoning behind some things and how to navigate it on my own.

Desvantagens: Some of the features are not as robust as others. For example, our organization needs a centralized event registration page where we can screen, status, and track candidates coming to our events but the events function only tracks registration.

"Made for Talent acquisition &amp; Management"

Comentários: iCIMS is evolving as a major competitor in this subject and the backing of the passionate
support team has made it a great assistant in reaching our targets. This is a fairly cost effective system.

Vantagens: Talent acquisition &amp; management is one basic resource and the most powerful resource in the
success of organizations and having a powerful tool assistant has become the strength behind the
success of this most important aspect. Many solutions have evolved to resolve this task and there is no
perfect system available for all situations and conditions. However these solutions keep on improving to
find solutions for emerging subjects and situations and comparatively iCIMS Talent Platform has been
able to emerge as a successful ‘provider of solutions’ in this endeavor. The difference with iCIMS is that
they are ‘responsive’; understands with care the customer requirements/ issues and are enthusiastically
attentive to provide solutions while improving the system with the help of the user customers to create
more business opportunities as an exciting solution provider.
Almost all metrics required for ‘talent management’ is found within the system and the combination of
various portals helps in reaching a wider constituency in ‘talent acquisitions’. The system is intuitively
designed in filtration and selection of the most suitable talents. The multi platform capabilities are a
strong plus for candidates.

Desvantagens: in my user experience no major issues have emerged.

"BEST APPLICANT TRACKING SYSTEM ON THE MARKET...AND I KNOW!"

Comentários: We have saved HUNDREDS of man-power hours by automating our all archaic system. We attract more candidates because it is an on-line system. Paper applicants are old news If you want to attract the new employee of the 21st century you need to be online.

Vantagens: It allows me to automate confirms and emails so all applicants get feedback. I can create templates for frequently used messages, job postings, etc. I attract more applicants with the job aggregates that sweep our postings out onto the web. Honestly, I could go ON AND ON. I love this software.

Desvantagens: It is a little pricey for our size and non-profit status, but so far we have been able to keep it since I have been able to justify how much time it saves us and personnel costs.

"Robust Tool"

Comentários: Overall our experince with iCims has been great. We continue to utilize the platform more and more in our recruiting process, from all digital applications to texting our candidiates. I look forward to more opportunities to develop and grow with the program.

Vantagens: I like that iCims has so many possibilities. It is very robust and customizable so it is easy to adabt it to your own process. iCims is continually updating and evolving so that the systemy continues to improve with no additional costs.

Desvantagens: iCims takes some effort to learn. Becasue it has so many capabilities, what you want is not always right in front of you. You must continue to learn the program and the toools available. However, technical supprt is always nearby to help.

"iCIMS Recruit"

Comentários: Easy to admin and maintain, take advantage of integrating with career vendors

Vantagens: Workflows and Reporting, and easy to work on configurations

Desvantagens: HRIS system and Integrations with other HRIS tools

"iCims - great ATS for recruiting and for data tracking for Talent Acquisition Leaders"

Comentários: As a talent acquisition leader I can say that I am very pleased with the overall experience especially for what icims allows you to do in terms of data analytics and measuring KPI's. Overall, their technical support team is helpful and easy to get on the phone, more so than other ATS systems I have used in the past.

Vantagens: -Designing workflows that meet the needs of my company
-Data analytics and measuring KPI's
-Customer Success Team Support

Desvantagens: iCims offer letters are more difficult to use and customize than other ATS systems I have used. They are working to improve this, but did so by launching a separate product that costs more money. I understand the need to add products and create account upselling opportunities, I don't fault them for that, but do feel that the offer portal should have been an upgrade and optimization to the current product rather than an upselling opportunity. I should note that besides this, I am very pleased with the product.

"iCIMS Review"

Comentários: iCIMS Recruit helps with a process by which to draw candidates as well as process them through the hiring system for our managers equally and fairly.

Vantagens: It provides a system to process our candidates through the recruitment, interview and background process more smoothly for our 100+ Hiring Managers. It also makes is easier to advertise our postings through iCIMS' partnerships. Additionally, iCIMS partnerships provide a great starting place as a reference when choosing additional vendors to link with the system.

Desvantagens: The system as a whole, as an administrator - including pulling reports - takes some additional knowledge and background to 'self-customize'. Not as 'user friendly' -

"Modern Recruitment Communication"

Comentários: TextRecruits customer service is outstanding and the user design is easy! You can organize candidates by job titles and campaigns. An app can be downloaded to your smart device to allow for communication with candidates as needed. We have been able to successfully set up large hiring campaigns and keep candidates updated on where they are in the hiring process. We also use it for orientation and interview reminders by scheduling text to be sent out prior. Overall it has been an important tool to add to our recruiting tool box.

Vantagens: It's a web-based system that has a Google extension that allows new candidates to be quickly added without navigating away from your current page. The campaign system is also a positive feature that allows for drip marketing campaigns.

Desvantagens: I would like to be able to include GIFs into some of our campaigns but this function isn't possible yet.

"Awesome Product!!!"

Comentários: I have had an awesome experience with iCIMS Recruit. It's a better platform than our last ATS system.

Vantagens: I love how I have everything in one system. I can post jobs, complete I-9's, and reach out to candidates all in one place.

Desvantagens: I liked everything. Awesome product and system

"iCIMS is a very modern, robust, and customizable ATS that should work well across many industries and organizations."

Comentários: This is a great product. As someone who has experience with several large ATS platforms, there doesn't seem to be a single product that does everything, but this one seems to come the closest by far.

Vantagens: I really like that it can be easily customized to suit our needs, and can manage the recruitment pipeline for a wide variety of candidate types and requisitions. It also provides many data points and intuitive reporting capabilities. It has a nice, clean look and feel to the UI. They provide strong customer support whenever there are questions or issues. It integrates seamlessly with many other vendors and HR products.

Desvantagens: They could make a few improvements. It feels like sometimes there are a few too many "clicks" required to drill down to the info needed. Also, it would be great if they could include a feature to view the "last viewed candidates," or "last viewed requisitions." It would help speed things up when trying to move quickly between multiple candidates and requisitions.

"iCIMS Recruitment Review"

Vantagens: iCIMS has the capability to house multiple jobs at once, which is perfect for corporations of any size. You are able to assign different managers for different positions, so managers do not have their own dashboards filled with (or access to) jobs that are not their own. As candidates apply, and positions are hired, there are many, configurable, statuses you can use to organize the applicant flow. Based on the positions and statuses, there are reports you can run as well to track your progress and view overall statistics on your recruitment process.

Desvantagens: The reporting feature is incredibly capable, and has many options, but putting the reports together is not always user friendly. Sometimes it takes more trial and error than you'd originally expect it to.

"iCIMS"

Comentários: iCIMS has allowed us to completely automate the recruitment process. We have created best-in-class processes to ensure candidate's have a seamless application experience.

Vantagens: iCIMS is a forward-thinking technology solution that enables organizations to be ahead-of-the-curve when it comes to recruitment. iCIMS is consistently investing in research and development to enhance the platform and the features available. iCIMS has a strong internal team who become advocates for your organization.

Desvantagens: While iCIMS is continually enhancing the platform, the platform is geared towards US clients. Speaking as a Canadian client, sometimes the enhancements are not relevant or useful for Canadian clients who only operate in Canada and not in the US. In addition, while iCIMS continues to evolve their support structure for clients, sometimes the changes impact the service delivery to their clients.

"Good hiring software"

Comentários: Overall, iCIMS has been a great help with our hiring process. We're able to easily invite applicants to interviews and schedule them without overlap. It's made our whole process so efficient!

Vantagens: - Easy to organize applicants into different categories, based on where they are in the hiring process
- Great option to list multiple interview times for multiple people to schedule simultaneously (without overlap)
- Can send emails directly from iCIMS and create templates for ease of use

Desvantagens: - The landing page is a little clunky when there are multiple open positions at once
- We've had issues with default time zones with some users, which has been challenging to schedule interviews when someone doesn't know their iCIMS account is set to a different time zone

"The support team is responsive and helpful."

Comentários: Enabled our hiring and onboarding process creating an easy visible way for candidates to reach us as well as automating the onboarding process.

Vantagens: I like the support and having a dedicated TAM. Additionally there is a lot an admin can configure. There are a lot of reference and training materials available online. Overall this software is easy to use and configure.

Desvantagens: The forms are a bit clunky and are not easy to use. The forms are not visually appealing and it takes a while for updates. Additionally reports can be a bit touchy. Sometimes report data doesn't refresh as expected. The report data doesn't always dynamically update. If you make changes in the tool you have to remember to update the reports. You don't necessarily receive an error that the reports stopped working.

"Slow Start - Strong Finish"

Comentários: I have been involved in an iCIMS implementation from scratch and walking into a company already using the software. I found the system to be robust and a large portion of the time fairly easy to use. Training videos are a must for anything beyond basic usage.

Vantagens: The system is malleable enough to adjust to different process flows and offers enough "free fields" to allow for companies to track unique needs in handling data. Plenty of notes fields and calendar integration. Web based so it's portable and can be used by traveling hiring managers. Handling of resumes in the system is fast and efficient.

Desvantagens: The reporting function can be cumbersome because you have to know what every field IS and what it is named, and what it does, to make an accurate report. Field Titles sometimes don't make sense. There is a lot of trial and error in the process to set up reports.

"iCIMS Products Review (iRecruit and Onboard)"

Comentários: - Great recruiting and onboarding tool to fit the needs of a mid-size organization.
- Great value for the money spent.

Vantagens: - Exceptional customer service on all levels.
- Working with customers to fit their budget.
- System configuration flexibility. Lots of configuration tools available to the system admin on the front end.
- Decent reporting.
- Continues improvement of the product.
- Work with customers to improve the product. Yes, you as a customer can influence development team to improve product features.
- Customer oriented. "Can - Will do" attitude.

Desvantagens: - Still need to improve reporting capabilities. Even though reporting is easy to use and reports can be fully automated, iCIMS still need to fork on developing tools for data correlation/query builder.

"Great Customizable ATS!"

Vantagens: I really like the ability to customize this software for our business needs. We have the ability to control the hiring manager and candidate experience in ways that I have not seen with other solutions. With that customization comes the ability as a User Admin to make system changes on the fly, without engaging a support team or paying for extra services. They are also constantly improving their offering and we get great updates periodically and they integrate with so many other vendors.

Desvantagens: The reporting tool is a little clunky and can take a bit to learn - but once you learn, you'll find it is very robust.