Avaliações do iCIMS Talent Cloud

"Not user friendly - awful UI/UX"

Comentários: I am not having a good experience with Recruit. It just isn’t as flexible, sleek, and up to date with the other competitors in the market.
If the above were fixed, I guarantee you would keep a huge amount of market share - but we may pay whatever fee we need to get out of our contract as this is just a mess, and we - the customer - have to fix it ourselves (and that’s IF we can even fix it at all).

Vantagens: That it holds resumes and integrates well with our HRIS.

Desvantagens: Where to start?
- Ease is Use
- UI/UX is clunky and outdated
- Scheduling is not easy for interviews
- Tasks take so much time to assign to users
- Doesn’t integrate with a lot of other systems as easily as Lever, Greenhouse, etc.
- Can’t “talk” to hiring managers in real time like competitors above
- Ranking candidates is an “add-on” feature (as are most features) while included in most ATS’
- Recruiters have to configure their own dashboards and it is extremely difficult to do as well as time-consuming.

"Sales/onboarding process is great, but it all goes downhill from there."

Comentários: I regret ever purchasing this software and have had incredibly negative interactions with their tech and sales support teams since our onboarding was complete and they received our first check. Spend your money elsewhere.

Vantagens: When we initially signed on with iCIMS just under 2 years ago, we were promised the world. Our initial onboarding team was fantastic but the quality of care and service drops significantly as your contract goes on (and the software unfortunately becomes more expensive.)

Desvantagens: The software does not integrate into anything else, meaning that in addition to the thousands of dollars our team has paid for it every month, we have needed to utilize many other platforms to achieve the same results. Also, their emails to candidates almost all get sent to spam and they are frequently 'updating' the software in ways that have caused us innumerable glitches and lost hours and their tech support team is entirely useless and sometimes downright rude.

"Gets the job done, but not much more."

Comentários: The Account Managers are frequently rotating. You will often contact your Account Manager and find out they're no longer your Account Manager as they point you to someone else for assistance. The Account Managers aren't the most responsive either.

Vantagens: The iCIMS NOW platform has all the functions you need and works well for a relatively low price point. Technical Support is very knowledgeable and helpful.

Desvantagens: They have discontinued the iCIMS NOW platform and are only offering the iCIMS Recruit platform, which has more features but at over double the cost.

"On boarding Module"

Vantagens: Can send tasks to new employees prior to starting

Desvantagens: Do not like that we cannot set up tasks in sequence order.

"Archaeic Software for Today's Recruiting Process"

Comentários: All information in one place.

Vantagens: I liked that all information could be sent through the system, including offer paperwork, benefits, and any other attachments.

Desvantagens: Took SO long to load and our application process was very long in there, causing huge candidate fallout. Also, it was hard to understand the reporting software available to us and how to appropriately filter. Not great for field hires; more appropriate for corporate hires but still not the best.

"Would NOT recommend"

Comentários: First 5 years great. Last 2 years awful. Account Managers lack integrity

Vantagens: Robustness of System. Functionality of system

Desvantagens: Frequent changing of Account Managers. Lack of Integrity for Account Managers. Attempts to take advantage of small business owners

"iCIMS Recruit"

Comentários: I spent most of my time trying to figure out how to use the software over doing my job. There are many ones out there that are much better.

Vantagens: To be completely honest, I didn't like anything about this software.

Desvantagens: I've used many kinds of software like this and this is far the most difficult one to use. It is not user friendly, it is not candidate friendly, and it does not have great customer support.

"Not the greatest"

Vantagens: It does the job but could use better features. I think it feels a little bit out dated compared to some of the other systems out there.

Desvantagens: Not easy to use, and not great customer service. We were stuck with this system for a while and our contract is finally up so we are not renewing.

"Not a user friendly product"

Vantagens: If you have the ability to search it is easy to search for candidates and jobs. Nice at a glance of applicants in bin.

Desvantagens: In order to search you must give all hiring managers this ability. It also gives them the ability to see everything about your candidate/new applicant including salary offer and benefits made- not cool. Too many updates.

"Not worth your time"

Comentários: Antiquated and cumbersome

Vantagens: The only thing I can see that iCims has going for itself in a positive light is name recognition. Beyond that, I would run.

Desvantagens: ICims, for the candidate/potential new employee is Not user friendly. It also makes that so important first impression of a company, less than a good impression.
For the end user/recruitment team, the software is easier than what the candidate experience is, however, that is not saying much. iCims is clunky, cumbersome and frustrating to use. And then there is the customer service. We had a question that we were not able to find an answer to in all the resources provided. When we called iCims we were told to see and read the resources provided to us. We told them we were not able to locate a solution to the problem within the resources and that was why we were calling - their response, I’m sorry we can’t help you.

"Old School"

Comentários: Average.

Vantagens: You know for sure it will just "get the job done".

Desvantagens: I feel like ICIMS is something of the past. Doesn't seem like they make any type of updates.

"Good Sales pitch, not that great in followthrough"

Vantagens: I like that they are a bigger company. The product offers a lot if you have the time to learn it (I think). The site they made matched our company web site well.

Desvantagens: The site is pretty complicated and not that intuitive, so you really have to watch their videos. Talking to a real person about an issue is almost impossible. The outside vendor for posting jobs isn't that beneficial (not better prices than if you went directly to these sites to post your job) and has a lot of weird costs on top of the monthly fee.

"my organization is using icims for internal and external openings, its good system for it."

Comentários: This is product is ok, not too many features.

Vantagens: Most of the time i am using this system to use internally apply for any position. and it is a good tool for it.

Desvantagens: -after referring some for any post, we can track in icicms. we are just receiving thank you email , email should also contain detail referral ID, refereed person's email and name tool.

"Okay System..."

Comentários: The system is but not as robust as what my healthcare organization needs. There should be a mechanism within the system that allows you to create offer letters utilizing some of the data sources that the candidates references. I.e name, address, position to fill, compensation rate- annual vs. hourly, etc...

"Not user friendly"

Vantagens: It serves its purpose of being able to track applicants.

Desvantagens: Not very user friendly. The site is not very intuitive. New users should be given training, I was added to the site but not contacted for training opportunities.

"Eh."

Vantagens: I like being able to text candidates directly over the computer- saves my thumbs and keeps me from giving out my cell phone number to as many people.

Desvantagens: Randomized phone number- candidates often call this number and then there is a lot of confusion after onboarding. Web platform leaves much to be desired... not as user friendly as I had expected. Pre-paid for a year and don't use the service at all any more.

"Not for use in Australia"

Comentários: Does not integrate with SEEK, app doesn't work on iTunes Australia and consultants/helpdesk struggle with providing support with the time difference - would not recommend progressing if you live outside of the USA bubble.

"I find iCims to be very unwieldy and not user friendly"

Comentários: Pros - very customizable, like being able to use job target to post jobs, like interface to LinkedIn
Cons - too many popup windows, very difficult to use on mobile platforms, information buried, need to click multiple times to get to information, reporting fields like source are difficult to find / report on, offer details is different depending on how you access it Am currently looking for different solution

"New iCIMS User"

Vantagens: The support we receive from the team at iCIMS is great.

Desvantagens: Some functionality that we would have expected to be included in this application isn't.