--- description: Tudo sobre Kitomba Salon and Spa Software: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kitomba Salon and Spa Software - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas para Salão de Beleza](/directory/30028/salon/software) > [Kitomba Salon and Spa Software](/software/91452/kitomba) # Kitomba Salon and Spa Software Canonical: https://www.capterra.pt/software/91452/kitomba Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/91452/kitomba?page=2) > O Kitomba é um software para gestão de empresas que ajuda milhares de salões, spas e clínicas a obter sucesso desde 2002. > > Verdict: Rated **4.4/5** by 80 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Kitomba Salon and Spa Software? O Kitomba atende a salões e spas de todos os tipos e tamanhos. Cadastre-se para fazer um teste grátis. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.4/5** | 80 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 3.7/5 | Based on overall reviews | | Recursos | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Kitomba - **Location**: Wellington, Nova Zelândia - **Founded**: 2002 ## Commercial Context - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local) - **Idiomas**: inglês - **Available Countries**: Austrália, Estados Unidos, Nova Zelândia ## Recursos - Acesso para Celular - Agendamento - Agendamento automatizado - Agendamento de compromissos - Agendamento em tempo real - Alertas/notificações - Automação de marketing - Banco de dados de clientes - Banco de dados do cliente - Cobrança e faturamento - Compromissos recorrentes - Confirmations/Reminders - Contabilidade - Controle de horas e despesas - Controles/permissões de acesso - Folha de pagamento e comissões - For Medical Spas - Formulários personalizáveis - Gerenciamento de fornecedores - Gestão da folha de pagamento - Gestão de calendários - Gestão de clientes - Gestão de compromissos - Gestão de docentes/funcionários - Gestão de estoques - Gestão de funcionários - Gestão de reservas - Gestão de tarefas - Gestão de vales-presente - Imagem de marca personalizável - Indicadores de desempenho - Integração de site - Lembretes - Marketing por e-mail - Pagamentos eletrônicos - Pagamentos online - Para spas e salões de beleza - Ponto de vendas (PDV) - Processamento de cartões de crédito - Processamento de pagamentos - Programa de fidelidade - Relatórios e estatística - Reservas online - Sincronização de calendários - Várias localizações ## Integrations (4 total) - Mailchimp - PayPal - Vish - Xero ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas para Salão de Beleza](https://www.capterra.pt/directory/30028/salon/software) ## Categorias relacionadas - [Sistemas para Salão de Beleza](https://www.capterra.pt/directory/30028/salon/software) - [Software de SPA](https://www.capterra.pt/directory/30782/spa/software) - [Sistemas de Agendamento](https://www.capterra.pt/directory/30087/scheduling/software) - [Software de Gestão de Negócios](https://www.capterra.pt/directory/30532/business-management/software) - [Software de SPA Médico](https://www.capterra.pt/directory/30582/medical-spa/software) ## Alternativas 1. [DaySmart Salon](https://www.capterra.pt/software/9167/DaySmart-Salon) — 4.4/5 (406 reviews) 2. [Vagaro](https://www.capterra.pt/software/153752/vagaro) — 4.7/5 (3479 reviews) 3. [Goldie](https://www.capterra.pt/software/1036086/goldie) — 4.8/5 (1129 reviews) 4. [ZENOTI](https://www.capterra.pt/software/131057/zenoti) — 4.4/5 (1250 reviews) 5. [Phorest](https://www.capterra.pt/software/113530/phorest-salon-software) — 4.8/5 (431 reviews) ## Avaliações ### "Fantastic Customer support" — 5.0/5 > **Leigh** | *4 de agosto de 2019* | Serviços ao consumidor | Recommendation rating: 10.0/10 > > **Vantagens**: I can always call Kitomba support to help guide me thru whatever it is I’m trying to do or searching for. The customer marketing tools are very good > > **Desvantagens**: Kitomba does not have the ability to create re-occurring bookings ----- ### "Happy user" — 5.0/5 > **Brooke** | *19 de dezembro de 2024* | Cosmético | Recommendation rating: 3.0/10 > > **Vantagens**: Easy to use, clear functional layouts, able to be colour coded for services, easy and clear to keep clients records up to date, and good options of reports available > > **Desvantagens**: Occasionally would set back to a default setting and took some to restore our settings. This is very minor con. > > Great, best product that I have used in my hairdressing career. ----- ### "Good for small business, but far too basic for big business." — 3.0/5 > **Danielle** | *4 de agosto de 2019* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 4.0/10 > > **Vantagens**: I like that the salons have so much great reporting available to them, unfortunately most sites aren't using this to its full potential and there is no way to look at some of these reports from Head Office or at a national level. > > **Desvantagens**: Kitomba lacks a lot of functionality that a big, multi-site business requires, and is not set up to deliver standard retail functions in terms of promotions. For example Buy 2 get 1 Free promotions. Leaving offers to be manual entered, and actioned leaves the business open to errors and misuse. There is key gaps in the reporting available, and anything comparable requires running two reports and manually working out the variance which is something I would consider basic. Imagine if you could produce a report on points earned on a specific brand, during a specified time period... and charge the vendor for those points... you could create some clever promotions if the reporting and keying allowed. Had I been part of the decision process I would not have chosen Kitomba. It's basic, and geared largely towards single, or smaller businesses. The lure of having a points/rewards system is off set by the inability to easy look at the data at a nationwide level. There isn't even the ability to bulk up load quantities for sites across the group, for instance in a GWP promotion where I know and created the quantities per site, I have to leave it to the sites to enter the quantity (which they never do). > > Our account person is super helpful and friendly, we get great deal of support, it's just unfortunate that some of the functionality is lacking. ----- ### "Excellent customer service" — 5.0/5 > **Sandy** | *8 de janeiro de 2026* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 10.0/10 > > **Vantagens**: Customer support is amazing. They were fast and efficient in helping with a salon take over and stayed late to make sure things were transferred after 8pm. Above and beyond customer service > > **Desvantagens**: It would be easier if there was an app for our phone, this would be more efficient than using the web browser > > AAA++ I am very happy with the oval service I received from and the products, it was easy for me to transition as the new Salon owner ----- ### "Kitomba’s the only way to go" — 5.0/5 > **Mel** | *8 de dezembro de 2024* | Cosmético | Recommendation rating: 9.0/10 > > **Vantagens**: Ease of use, lots of features, great storage of client history, txt and rebooking easy. > > **Desvantagens**: The price. When I went out independently it was too expensive to continue to use for my small schedule. > > Kitomba was the first salon software I used. It was fantastic. Very easy to use, lots of features to help with workflow and meeting KPIs. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/91452/kitomba?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/91452/kitomba) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data