Avaliações do Invoice2go

Sobre Invoice2go

Crie faturas profissionais, estimativas, listas de embalagem, notas de crédito, pedidos de compra e muito mais.

Saiba mais sobre o Invoice2go

Vantagens:

Everything is easy to use and it is quick to invoice and take payments thru the app on the spot.

Desvantagens:

Sometimes there is difficulty logging in, it doesn't happen often but when it does it can be a bit frustrating.

Notas do Invoice2go

Pontuação média

Praticidade
4,4
Atendimento ao cliente
4,2
Recursos
4,2
Relação qualidade/preço
4,0

Probabilidade de recomendação

7,7/10

O Invoice2go tem uma classificação geral de 4,3 em 5 estrelas com base em 225 avaliações de usuários no Capterra.

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Filtrar avaliações (225)

Jason
Owner
Usuário do LinkedIn Verificado
Entretenimento, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Great Invoicing and Accounting App Unfortunately Overpriced

4,0 há 10 meses
Legendas em português disponíveis no player de vídeo
Neisha
Neisha
NCCER Certified Trainer, EUA
Usuário do LinkedIn Verificado
Educação superior, 501 - 1 000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Invoice2go, helped my small business look professional.

5,0 mês passado Novo

Comentários: I am thankful that I did not have to start from scratch to create a professional looking invoice, Invoice2go made it easy. Thankfully I am also able to accept online payments which saves me time that I can be working! In this day and age there is never enough time in the day to get things done, but Invoice2go software was there to help me try!

Vantagens:

Simplicity! I did not plan to start a document consultant, it was just an opportunity that I couldn't pass up. Finding Invoice2go enforced that thought. Setup was easy, the site walked me through in just a few easy steps. I was pleasantly surprised to see that the website included Invoice2go Money which I hope to be able to use in the future. All the documents are stored online for later retrieval and use. Another convenience is the integration with QuickBooks. Honestly, if you can navigate QuickBooks, Invoice2go will be easy too.

Desvantagens:

Well, I did not like the fact that the advertisement for Invoice2go stated there is no credit card needed for setup. When I decided to give Invoice2go a try I had to wait to get to my credit cards because it needed a credit card to setup. I will say that I applied to the Invoice2go Money which was probably why it asked, this section can be skipped. Additionally, one needs to subscribe to PayPal's Business Account in order to be linked.

Avaliador Verificado
Usuário do LinkedIn Verificado
Gestão de organizações sem fins lucrativos, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Perfect for invoicing and managing payment processes

5,0 há 2 meses

Comentários: Overall, Invoice2go has been a helpful tool for managing my invoicing and payment processes as a small business owner. While it is easy to use and provides a clear overview of payment status and history, it may not offer as much customization or in-depth analysis as some other invoicing and payment platforms. Additionally, the fees for certain features, such as credit card processing, may be relatively high.

Vantagens:

As a user of Invoice2go, I have found it to be a valuable tool for managing my invoicing and payment processes. The platform allows me to create and send professional invoices to my clients, including the option to customize the design and layout, add payment terms and conditions, and include detailed descriptions of the goods or services provided. I also appreciate the ability to track the payment status of each invoice, which helps me keep track of which invoices are outstanding and follow up with clients who have not yet paid.In addition to payment status tracking, Invoice2go also provides the option to set up automatic payment reminders for overdue invoices. This has been useful for helping me get paid on time and avoid late payment issues. The platform also keeps a record of all payments made through it, including the date, amount, and payment method, which has been helpful for tracking payment patterns and analyzing my business performance.

Desvantagens:

For accepting online payments from clients, Invoice2go offers several options, including credit card processing, integration with PayPal, and integration with Stripe. While these options have been convenient for me and my clients, I have found that the fees for credit card processing can be relatively high.

Troy
Owner, EUA
Construção, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Frustrating

3,0 há 2 semanas Novo

Vantagens:

I like it when I can remember to constantly be remembering to go click save every minute or 2. If I didn't, anything could wipe out everything I written in an estimate. A phone call, checking another app, etc. Not every time but a lot of times if I left the screen, I was going to lose my estimate. And some take hours to type up if it's a full house remodel.

Desvantagens:

I think I already said all the cons in the pro section. This time the app crashed on me and I contacted customer service and they just proceeded to tell me it wasn't their fault because I have a bad connection. Lol my connection is rock solid at my house! I told them a 1 month($5.99) refund would be nice for the time they wasted but just received an email of course they are denying me that too. That was the final straw. I think I wouldve stuck around and grew my company with them but if I'm not worth a measly 5.99 to them, I'll move on before it becomes more difficult to move on!

Avaliador Verificado
Usuário do LinkedIn Verificado
Gestão de organizações sem fins lucrativos, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Efficient Contact Management, Despite Some Challenges

4,0 há 2 meses

Comentários: Overall, despite the challenges that I have encountered, Invoice2go's contact management features are generally helpful in managing my contacts and their interactions with my business. The features are intuitive, user-friendly and efficient.

Vantagens:

The contact management features in Invoice2go is extremely helpful in organizing and keeping track of my clients and vendors. The contact database, which is accessible both on the web and mobile app, is easy to navigate and search, making it simple to quickly find the information I need. Storing and managing important contact information, such as names, addresses, phone numbers, and email addresses, is seamless. The ability to view a history of interactions and transactions with each contact, including invoices and payments, is also very useful in keeping track of my business dealings with each individual. The app also allows me to communicate with my contacts directly, whether by email or text message, which is convenient for sending invoices and estimates, as well as keeping in touch with my clients.

Desvantagens:

On one hand, the contact database can be slow to load and respond at times on the web version. This has often been frustrating when I am trying to quickly access a specific contact's information. On the other hand, it is the Mobile App issues. the contact database can be difficult to navigate and not as intuitive as it could be. Additionally, the app lacks an option for bulk actions on contact such as bulk delete or bulk export, so I have to perform these actions one by one, which can be time-consuming if I need to delete or export a large number of contacts.

Lawrence
Owner, África do Sul
Esportes, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Invoice2Go is the way to GO!

5,0 há 8 meses

Comentários: Always has been a great product, great company.

Vantagens:

Easy to use, lots of great features to help manage my business. Phone and Laptop integrated.

Desvantagens:

Its a little bit difficult to speak to an advisor instantly.

Cédric
Owner, Canadá
Construção, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas:

No evolution

3,0 há 2 anos

Vantagens:

Nothing more than other program . Less application than the others.

Desvantagens:

Noting new, i chat with you gys a couple of time i suggeste a lot of add they can do and in 4 years notting add. I regrate to go with invoice 2 go. If i have a chance to restart i will never go with them.

Resposta do Invoice2go

há 2 anos

Hi Cedric. We are sorry to hear your concerns with the feedback you have provided to our team. We did want to let you know that we highly value our customer's feedback. Every time you reach out and provide your thoughts on our product or suggestions for new features, the feedback gets fed directly to our product team and the product managers. Over the past few months, we have made quite a few improvements and changes to the home screen and added features such as tips, instant websites, file attachments, and many more, which can be viewed here: portal.productboard.com/mfvxmpyjbwalrgjjifndqyv2/tabs/3-launched. All of these updates were made as a result of customer feedback. We are extremely focused on providing the best software to help support business owners with their workflow and look forward to continuing to expand our features. Thank you for sharing, Cedric, and please let our team know if there is anything further, we may do to assist.

Avaliador Verificado
Usuário do LinkedIn Verificado
Formação profissional e coaching, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Invoice2go good but has opportunities to be better

4,0 há 7 meses

Comentários: Invoices2go is a very easy invoice system with limited features. It is a solid invoice system but not many bells and whistles. Easy to send to customers. Quotes can also be approved online from customers or office staff can approve to move it forward.

Vantagens:

The software is very intuitive and does not need much training to know how to use and access the data, send invoices or create quotes. Easy to post payments without going into each invoice.

Desvantagens:

The reporting options are very limited and it would be beneficial to be able to have more options to customize reports. It is frustrating that there is no way to make notes related to communications with customers. Another option would be to actually see the actual emails sent from the system. There is only the "sent" notation but you can't actually see the emails or dates sent from the system. There was a feature to set appointments from within the software that was a great feature but then went away with an upgrade. It has come back but there was notification of the changes so workarounds had to be implemented outside of the software.

Dale
Retail sales, Canadá
Varejistas, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Disappointed your told stuff on the phone that does not happen… it’s all about billing high

4,0 há 9 meses

Comentários: Disappointed

Vantagens:

Felt it was easy to use, and easy to teach others to enter clients an make an invoice

Desvantagens:

$&more

Katie
Fitness Instructor, EUA
Saúde, bem-estar e condicionamento físico, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Quick and Easy Invoicing

5,0 mês passado Novo

Vantagens:

I use this software as an independent contractor when sending invoices for my own services, whether that be personal training hours, or outside projects I am commissioned to do. The software makes this an extremely quick, easy and straightforward process.

Desvantagens:

I haven’t come across any issues with the software. I am primarily using it for invoice creation and invoice tracking, and haven’t had any issues with either of those features.

Indira
Indira
MD, Quénia
Usuário do LinkedIn Verificado
Publicidade e marketing, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Payment Processor and Bill Manager

5,0 mês passado Novo

Vantagens:

1. Efficient payment processing 2. Efficient bill manager

Desvantagens:

Improve the features available for a free trial

Scott
Construction supervisor / project manager, EUA
Construção, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

10 stars if I could! THIS COMPANY CARES!! A decade of loyal partnership says it all!

5,0 ano passado

Comentários: Over the past decade, we have remained loyal to Invoice2go. We love their small business feel and their ability to meet the needs of our company promptly and efficiently every time! They cater to all businesses big and small and are consistently actively engaged in improving, and attaining viable solutions to meet the growing needs of their clientele. THIS COMPANY CARES. (And THAT alone— is huge!)

Vantagens:

Easy to use. Customer support is amazing! The product is professional and reliable. Affordable. And you really know that they care about your success. After all, that’s the best way to achieving their own success (which they’ve certainly accomplished!)

Desvantagens:

Bug fix needed. I don’t like that I can’t call support anymore but they’ve made up for that with prompt, efficient communications amongst their team via whichever network they use to communicate with one another in order to operate as a singular unit to provide effective and outstanding customer support!!

Keith
manager, EUA
Construção, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

user

5,0 há 2 anos

Comentários: keeps track of all ongoing business transactions

Vantagens:

Product easy to use when on the road

Desvantagens:

Tough to update and make changes to clients creates multiple entries not templates to work off of Arrangement of past invoices seems odd Would like to have more options store important or unpaid items in a separate account. Would like to have multiple account options for additional businesses

Resposta do Invoice2go

há 2 anos

Hey Keith. Thank you for leaving us this review. We appreciate the feedback and have brought your suggestions up to our product team. We would love to hear from you to gather more detail about your business needs. Please send us an email to [email protected] at your earliest convenience.

Seth
Owner of Apex Window Fashions, EUA
Varejistas, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Go for INVOICE2GO!

5,0 ano passado

Vantagens:

I’ve used it and I’m using it for the past six years and haven’t wanted to switch or find anything else to use because it’s so nice as I described – they even listen to you when you call and give ideas they actually make changes that you suggest to make their product better for you; and eventually for others to benefit from your ideas, as well.

Desvantagens:

There are some things you’ll probably want to change about the product depending on your specific business accounting needs. They do listen to you. And it’s not a perfect program, but you can make changes and suggestions and if enough people suggest the same thing or if it’s a really good idea and would ever thought of it that implement it right away!

Brian
Owner / President, Canadá
Engenharia mecânica ou industrial, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

EXTREMELY DISAPPOINTED Con't

1,0 há 6 anos

Comentários: The limit of 2500 words in my previous review simply wasn't enough for me to extoll the virtues of the program. And so to continue:
' I am on speed dial to technical support. They know me by name. They are really nice people, but whenever they say they will get the engineers to look at the problem, that's the kiss of death. They have yet to resolve even one issue for me. They have never found a missing invoice ...not even one.
' This program has been a MAJOR source of STRESS for me and has cost me a ton of money; not to mention credibility with my customers.
' I have also discovered that old invoices are very difficult to collect from customers.
'For those of you who give it a good rating 'check back in your invoice database. Follow the sequence and see if they are all there. Odds are, you are missing invoices as well 'you may just not realize it.
' Why did I stick it out for so long? ...my database is extensive, I was established and I never stopped coping and hoping that they would fix this glitchy program.
' This morning I discovered two that more invoices (that I made up yesterday and emailed out), are missing; that was the last straw.
' I am switching to QuickBooks and I hope never to look back. I don't care how much it costs; if it works - it's a bargain!

David
Plumber, GB
Engenharia mecânica ou industrial, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great simple to use invoicing software

5,0 há 2 anos

Vantagens:

I have looked at many similar packages over the years, and have discussed with colleagues on what they use, Invoice2go has been by far the best I have found. Top features for me are that it looks very professional, it’s is simple to set up and use, the different levels you can choose and customise, payment reminders, and if stuck with something then the customer service is excellent!!. I have been using invoice2go for over 6 years now.

Desvantagens:

Cost - that is all. Maybe just a little cheaper would be good.

Resposta do Invoice2go

há 2 anos

Hello David, we cannot thank you enough for this review of our product and customer support! We are ecstatic that we can keep your workflow professional and straightforward. Thank you for partnering with us for the past 6 years; we look forward to many more! Happy invoicing!

Sasha
Veterinarian, Jamaica
Veterinária, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Great for Solopreneurs

4,0 ano passado

Vantagens:

I've been using Invoice2Go for a few years and it is perfect for my small business. I like the fact that it has a mobile app so I can send invoices right from my phone. Very user-friendly - easy to navigate once you get the hang of it.

Desvantagens:

There are times when the mobile account signs out itself and I am not able to sign back in right away. Usually when I reboot the app it starts to work. Also, I renewed my subscription recently and one of the features (sending payment receipts - which came in very handy) has disappeared and is now only available on the next, more expensive subscription.

Marcus
Director, GB
Contabilidade, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Ruined a previously fabulous product

2,0 há 5 anos

Comentários: None anymore it been ruined with poor redevelopment and customer service who do fix issues or errors. Most certainly not worth the subscription. I bought the license years ago and now I'm expected to repay yearly so its a con.
Nothing now it has been ruined, it has problems with capital letters on addresses. All live invoices are mixed in with invoices that are dead completed. So u cant separate invoices that are completed.

Desvantagens:

It doesnt function very well. Feature less and customer support doesnt listen to feedback given. So many issues , product doesnt sync. You loose information very easily. And if support listened to feedback they would do so much better. Its awful now and am seeking a new product after being with them for over 10 years.

Andrew
Owner, EUA
Serviços ao consumidor, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Pros n cons

4,0 ano passado

Comentários: I have kept invoice2go which implies that I am satisfied with the product. Too many changes over the years. If something is working, don't change (update) it.

Vantagens:

Ease of use, fairly versatile with reports for tracking business trends and payments

Desvantagens:

Customer service via "chat". Updates that change the process and look of invoicing without consent or knowledge. Old dog and new tricks don't pair up well.

Scott
Owner/Operator, EUA
Serviços e tecnologia da informação, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Works well enough, but it is quite expensive for what it does and it has a lot of little quirks.

4,0 há 5 anos

Comentários: Fast and easy invoicing, integrated payments by PayPal and Stripe.

Vantagens:

Invoice2Go has a lot of beautiful invoice templates, and a good amount of ways to customize those templates to your liking to great something to be proud of. Adding custom fields is pretty easy too, and accepting payments by way of Stripe and PayPal is a plus.

Desvantagens:

They only offer a few payment gateways out of the thousands available, and other than those few gateways, no other integrations are available. I would love to see integration with a cloud storage service to export data and PDF invoices too, and even better would be integration with CRM apps to instantly port those items to as well. As it stands I have to use multiple systems for one task. There are also a lot of quirks when it comes to where things land on invoices - for example no matter how short your invoice is, any customer terms or notes always appear on the following page, even if there is ample room on the first. Just lots of things like that. It's also very pricey for NOT connecting into a CMS or CRM.

shasha
Assistant, EUA
Serviços ao consumidor, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Pretty Good, could be improved a bit.

5,0 há 4 anos

Comentários: Overall, it gets the job done and that's what really matters. No real complaints from me.

Vantagens:

It is very easy to use, allows customers to pay directly from the email link. Hassle free. It does an amazing job of keeping my payment records in order. I like the separated sections for paid & unpaid invoices as well as the various search options.

Desvantagens:

I wish I were able to create my own template for how I want my invoices to look. They have pretty good options but the flexibility to move things around and freely edit would be nice. I also can't seem to delete/replace my original logo. It's been updated but I can't figure out how to do it.

giovanni
photographer, EUA
Artes e artesanato, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Invoice2go for extremely easy invoicing

5,0 há 3 anos

Comentários: Very easy to use, streamlined process, and extremely easy to get paid and organize your invoices and estimates.

Vantagens:

Invoice2go is an extremely easy to use software/app to create and manage invoices and estimates with. You can create invoices very easily in a web browser or from your app. I love that it is fully integrated with paypal payments so you can give clients a very easy way to pay (Paypal/Credit/Debit card) Payments are processed instantly, and because payments are processed by paypal your clients have an ease of mind as it's backed up by the Paypal guarantee.

Desvantagens:

I do not like that they have a variety of packages where by the cheaper packages limit the amount of invoices you can create/clients that you can have in your system. if you use the software on a regular basis for invoicing i would def. recommend to take one of the larger packages.

Veronica
practice manager, Austrália
Saúde, bem-estar e condicionamento físico, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

useless as tits on a bull

1,0 há 2 anos

Comentários: customer "Support" takes more than 24 hrs to respond and then closes the ticket when you don't respond quickly enough for their liking (even if you DID in fact respond...)

Vantagens:

the invoicing is straight forward, no nonsense

Desvantagens:

The reports have changed since i last used them, and not for the better. There is no Financial year options, and rather than just show your report when you run it, it tries to send it via email. This would be fine, IF THE ATTACHMENT WOULD OPEN. Too clunky now and the reporting features are counter intuitive and don't have the finesse of even basic accounting requirements anymore. AVOID THIS APP IF YOU WANT TO GET INFO FOR YOUR ACCOUNTANT EASILY - THIS IS NOT THE ONE FOR YOU

ken
Owner, EUA
Construção, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

construction company

3,0 há 6 anos

Comentários: Loses invoices, they vanish, and cannot be retrieved. I have noticed that I have lost invoices and they are completely gone, I called customer report if I can find the invoice number they can retrieve it?? Does me no good if it comes up missing and I don't see it gone. I don't understand why they can't find the Glitch in the software and guarantee me that it won't happen again. I am currently looking to find a better invoice software.

Vantagens:

quick invoicing

Desvantagens:

loses invoices, cannot make progress bills off a single invoice, such as draws on a project.

Tony
Director, Canadá
Serviços de Facilities, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great

5,0 há 11 meses

Comentários: Good

Vantagens:

Fast and efficient. Tracking. Overall the software is good few things where when you turn on the payments it turns them on from all the rest of them which is not too good we gotta figure that one out sides that everything else seems pretty good integration isn’t bad

Desvantagens:

No direct phone calls with people. Always leave a message

Yvonne
Owner, EUA
Construção, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Quoting and estimating genius!

5,0 ano passado

Vantagens:

It's an elegant and easy to use program that sends very professional estimates and quotes to my customers.

Desvantagens:

I think this software is great like it is and there isn't really a section that I liked least