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Avaliações do Smartsheet

Sobre Smartsheet

O Smartsheet é uma plataforma de execução de trabalho online, que permite que as organizações de todos os tamanhos planejem, gerenciem, automatizem e relatem o trabalho.

Saiba mais sobre o Smartsheet

Vantagens:

Dashboards can be a nice way to have an overview with links to different sheets if you have a project with several documents, and are willing to spend the extra time and money to set it up.

Desvantagens:

It's also sometimes difficult to tell where user error plays a role in mathematic mistakes. I'd like to see more effort put into these areas.

Notas do Smartsheet

Pontuação média

Praticidade
4,3
Atendimento ao cliente
4,3
Recursos
4,3
Relação qualidade/preço
4,3

Probabilidade de recomendação

8,4/10

O Smartsheet tem uma classificação geral de 4,5 em 5 estrelas com base em 3 008 avaliações de usuários no Capterra.

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Filtrar avaliações (3 008)

Lauren
Executive Director
Usuário do LinkedIn Verificado
Formação profissional e coaching, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easiest Project Managment Software you will Find.

5,0 há 3 anos
Legendas em português disponíveis no player de vídeo
Rafaela
Analista de operações, Brasil
Serviços e tecnologia da informação, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Software muito útil para formulários internos

4,0 há 10 meses

Vantagens:

O Smartsheet é muito intuitivo já que seus campos são bem completos e atendem as necessidades tanto dos usuários quanto dos criadores. Isso é muito útil para a utilização de formulários para preenchimento tanto do público interno quanto externo.

Desvantagens:

O que menos gosto é o layout das planilhas. As letras em geral ficam pequenas para se adequar ao zoom da tela e ao aumentar a fonte, aparece menos conteúdo.

Avaliador Verificado
Usuário do LinkedIn Verificado
Publicidade e marketing, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Boa ferramenta para acompanhamento de projetos

4,0 há 9 meses

Vantagens:

Utilizo a versão voltada a times de marketing, facilita bastante a visibilidade de todos os projetos em andamento. É bem simples de usar e integra com outras ferramentas.

Desvantagens:

Não oferece uma versão trial, e também não possui um timesheet.

Mariana
Técnico de segurança, Brasil
Alimentação e bebidas, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Sensacional gestão de projetos

5,0 há 9 meses

Vantagens:

Facilita rotina te dandk norte da prioridades

Desvantagens:

Não é tão intuitivo, entao precisa ir pesquisando para conseguir usar

Kamilla
Avaliação, Brasil
Alimentação e bebidas, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Avaliação de desempenho

5,0 há 4 meses

Comentários: Auxiliou em encontrar soluções para vários problemas de execução de projetos na minha empresa

Vantagens:

A forma exemplar que ele auxilia na execução de projetos, auxilia na resolução na execução de projetos na minha empresa

Desvantagens:

Não tenho comentário negativo sobre o produto

Solange
Dono, Brasil
Publicidade e marketing, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Avaliação do aplicativo

5,0 há 4 meses

Comentários: Resolvi problema de agenda dos projetos de marketing,me organizou bastante

Vantagens:

Fácil de usar, impacto excelente na hora de gerenciamento dos projetos em andamento

Desvantagens:

Até o momento não tenho nada a reclamar , aplicativo excelente dentro do que preciso

Filipe
Engenheiro de Produto, GB
Automotivo, 501 - 1 000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Plataforma razoável de gestão de projetos

3,0 há 6 meses

Vantagens:

Tem uma interface intuitiva sendo facil de usar e navegar, oferece uma ótima personalização dos painéis e relatórios.

Desvantagens:

O preço é caro relativamente a outros concorrentes.

Avaliador Verificado
Usuário do LinkedIn Verificado
Contabilidade, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avaliação do Software

4,0 há 12 meses

Vantagens:

Estou em fase de iniciação mas está me atendendo.

Desvantagens:

Por enquanto está me atendendo. Estou em fase de iniciação.

Becky
Becky
Software Developer, EUA
Usuário do LinkedIn Verificado
Hospitais e Saúde, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Facilitates the communication of the strategic planning team

5,0 há 8 meses

Comentários: Smartsheet's visual appeal makes it an excellent tool for monitoring the status of several projects and tasks at once, streamlining the management of complicated workflows and allowing for the coordination of multiple current activities. The collaborative and organizational power of Smartsheet is unmatched.

Vantagens:

Distributed teams can benefit greatly from using Smartsheet to keep track of their projects and activities. One of its many benefits is that it can be used by groups of any size to keep track of who is accountable for what, when it's due, and what its current state is.

Desvantagens:

By integrating with Float or some other resource management platform, an automation system for assigning roles to individuals and visibility across teams of the available resources in real-time could be created, both of which would be extremely useful when attempting to strategically plan the timelines for individual projects.

Melissa
Melissa
Game Developer, EUA
Usuário do LinkedIn Verificado
Software, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Keeps us on track with our projects

4,0 ano passado

Comentários: People who already know Excel will like the ease with which they can get started, but if they're willing to dive further, they'll find many more useful advanced capabilities like automation. It has a lot of power. The preconfigured templates are excellent for getting you up and running quickly. The forms are simple to create and distribute. There is a significant amount of manual labor eliminated by the workflow automation. The design of the dashboards is superb.

Vantagens:

Using Smartsheets is the best way for me to keep track of my progress, interact with my clients, and make my work visible to my boss. Tracking progress and keeping track of projects and todos has been a big help to me with the aid of Smartsheet. Increasing the level of transparency for the company's top brass as well as its customers.

Desvantagens:

There isn't anything I don't like about Smartsheet at this stage in our journey. We've only scratched the surface of what Smartsheet can achieve for our teams, but the value and efficiency it's provided us go well beyond what a shared spreadsheet or file could ever provide.

Christian
Christian
Human Resources Manager, EUA
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Smartsheet is a top-notch tool for teamwork

4,0 há 2 meses Novo

Comentários: We used to have to do everything by hand, but now, with smarsheet, everything is done automatically, including time tracking and project progress reports.

Vantagens:

Keeping a change journal and keeping track of your plans might help you see problems and start fixing them before they derail your project. I enjoy that Smartsheet may be used in a variety of different ways. Because of the high degree of personalization available, it can be put to use by virtually anyone.

Desvantagens:

The various templates should be simple to manage. The inability to properly plan and monitor the Product Design Team's actions is a significant obstacle.

Blessing
Managing director, África do Sul
Consultoria de gestão, 2 - 10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Smartsheet

3,0 mês passado Novo

Comentários: Relatively effective but still a bit complicated to realise full benefit for the organisation

Vantagens:

The ability of the program to make it easy dot the team to track progress across board without double/repetition of work making it faster for us to deliver to our customers

Desvantagens:

Data capturing is somehow complicated. The outlay isn’t clear leading to need to consult on many aspects.

Lillian
Lillian
Human Resources Generalist, EUA
Usuário do LinkedIn Verificado
Hospitais e Saúde, 10 000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

There is no better chart manager than Smartsheet

4,0 há 2 meses Novo

Comentários: Smartsheet helps me keep track of and prioritize my work throughout the day. It's a breeze compared to other applications I've used. The UI is straightforward and simple to use, making it a breeze to pick up and run with. The help desk staff is available at all hours.

Vantagens:

Smartsheet is an excellent program for managing both individual projects and entire portfolios. I appreciate how simple it is to deploy and organize. It's convenient because we can oversee all of our work whenever we choose. New assignments can be made and distributed to coworkers with minimal effort.

Desvantagens:

The learning curve for this program is steep, so it's best to have some background knowledge before diving in. We need the license to include training materials so that we may save money by not hiring an outside company to teach our new hires the ropes.

Saskia
Saskia
Senior Director Sales Marketing, EUA
Usuário do LinkedIn Verificado
Restaurantes, 10 000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Must-have software for project managers

5,0 há 2 semanas Novo

Comentários: Smartsheet has been an invaluable tool for overcoming obstacles for a long period of time. The relationship has helped us most in terms of project management and our capacity to work with people from all over the world. Our teams can now work on projects in real time without having to rely on inefficient methods like ping-ponging between different platforms or sending and receiving emails where information can easily be lost in translation. From a management standpoint, we leverage the App and dashboard features that allow us to set up a row-level security structure and regulate the flow of information cascading to different types of end users.

Vantagens:

I enjoy how smart sheet's shortcuts and key commands make it quick and simple to fill in the project's specifics. That many people may access the same document at once and make changes while receiving real-time notifications is a great feature of this program. I appreciate the ability to notify investors of upcoming milestones with a timeframe. Conditional formatting and color-coding for people and their statuses is a nice touch.

Desvantagens:

When using a gantt chart, it might be challenging to view all of the accompanying columns at the same time. Though I haven't looked at alternatives just yet, I appreciate being able to view both the gantt chart and the finer points of the project simultaneously. Navigation in a Gannt Chart is elementary, or at least it is for me.

Grace
Grace
Project Manager, EUA
Usuário do LinkedIn Verificado
Varejistas, 5 001 - 10 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Smartsheet is a fantastic resource for teamwork

4,0 mês passado Novo

Comentários: Using Smartsheet, our team is able to centralize our paperwork, more accurately claim and monitor our work, improve our ability to interact with one another, and gain deeper insight into any lingering tasks.

Vantagens:

The best part about using Smartsheets is that you can keep all of your information in one place, including notes, files, and contacts. The system is intuitive because it is laid out similarly to common spreadsheets but with additional features.

Desvantagens:

It's not simple to put in place. Only one person, in close collaboration with a SmartSheet expert, is responsible for initial setup and ongoing maintenance. It wouldn't be as useful to us without the assistance of a SmartSheet wizard available only to our internal staff.

Avaliador Verificado
Usuário do LinkedIn Verificado
Fabricação de alimentos, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Very agile project collaboration solution

5,0 mês passado Novo

Comentários: Me and my team have been very happy with Smartsheet so far for keeping track of our collaboartive work. You can set up a view where you can see in real-time how each project is progressing at what time. I also use it for analyzing data because of its better charting abilities. All in all, I think it's in a whole different league than Excel for project management

Vantagens:

I think the dashboards are designed very well for teams to keep track of their own and eachother's tasks and projects. You can easily view the corresponding card for each task and directly go to the sheet it's been worked on. It's also good far better charting features than Excel for basic/mid-level data analysis

Desvantagens:

You need Zapier for pretty much any integration. It produces an unnecessary extra step and cost. The Zapier flows work very well with it but it would be a lot better if we could natively integrate Smartsheet with our other tools

Sherrii
Director of Marketing, EUA
Publicidade e marketing, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas:

Smartsheet efficient but not user friendly at times

5,0 há 2 meses Novo

Comentários: Overall, Smartsheet is a great program for project management, but I found that the more tech oriented members of the staff were more willing to put in the time to learn all of the basic functions. Many members of our team ultimately tried - failed - and gave up using the program because it was too difficult to learn.

Vantagens:

I like the ability to set up and run reports on a schedule. I also liked many of the automation features and the ability to store files within the program was very useful.

Desvantagens:

Unfortunately, many of the users of the program were unable to grasp some of the basic concepts. We tried to require users to get certified, but many complained that the training was too difficult and time consuming.

Rubie
Operational Excellence and PMO Senior Manager, EUA
Indústria farmacêutica, 1 001 - 5 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Smartsheet for Tier Management System

5,0 mês passado Novo

Comentários: The system have transform our organization in a good way since it is easier for metrics visualization, communication and track action items.

Vantagens:

Smartsheet is used in our company for the Tier Management System. All areas has a Tier where business metrics are monitored and all people have access. Business metrics related to People, Quality, Safety,Delivery and Cost. The visualization is very great. It is algo good for problem solving tracking tool, communication, project management, people recognition, continuous improvement ideas tracking tool, etc. The best of Smartsheet is that people receive automated notification by e-mails when they have an action item with specific due date.

Desvantagens:

The system is excellent for visualization but if the system it is going to be used by a large group you need to have a large group of people trained to be as administrator and know how to update the visuals and to have capabilities with formulas for the sheets and visuals that are automatized. Sometimes requires a lot of effort.

Megan
Supervisor, Medical Device Engineering, EUA
Aparelhos médicos, 5 001 - 10 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Really great product from a really great company

5,0 há 2 anos

Comentários: Smartsheet has been a really great company to work with overall. The customer service team is absolutely wonderful. They're super attentive and very knowledgeable. The training resources that Smartsheet provides are also exceptional. Any time I'm trying to figure out something new, it's very easy to find training materials on how to do it and they're very clear and easy to follow. We've been able to make a huge improvement in how we organize and communicate a lot of our work in our department specifically and across the business because of Smartsheet.

Vantagens:

I love how easy it is to collaborate and share information with Smartsheet. With the different permission levels and how easy it was to get our whole company set up with Smartsheet, it has made so much of our project work so much easier and has enabled us to keep all relevant teams, and even just interested parties, up to speed on all that we have going on.

Desvantagens:

The one feature that I do wish would be added would be a visual timeline feature like MSP has. A lot of times our executive management team would like to see a simplified timeline with key milestones, but in order to do that with Smartsheet, we have to transfer things into PPT Timeline, which isn't impossible, it's just an added step that is a little inconvenient.

Lachlan
IT Project Coordinator, Austrália
Mobiliário, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas:

SmartSheet | An extraordinary tool for fast moving businesses

5,0 há 3 anos

Comentários: Since beginning to use SmartSheet in 2017, it has been a catalyst in keeping up with an ever changing market and the increase in the use of digital tools and communication channels.

Vantagens:

SmartSheet is a tool setup in such a way the it can be tailored to your organisation and used for multiple functions, by multiple divisions. The speed at which they are improving the platform with new functions and features is beyond amazing. Any small to medium size business trying to improve in project management, ICT management, customer service, task management, resource management, team management (the list goes on) would largely benefit from investing in SmartSheet. The ROI is incredible and the ease of rolling it out through an organisation is simple due to the intuitive UI.

Desvantagens:

The only downside I see with SmartSheet is the permission levels. These could be improved with the ability to share sheets in bulk rather than just at a workspace or individual sheet level.

Jordan
Director of Technology, EUA
Serviços financeiros, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Versatile Project Management Tool

5,0 há 4 anos

Comentários: We use Smartsheet in lots of ways -- from spinning up dashboards to show our operations teams how they're doing on any given day to managing data transfers from sales to operations to crafting project plans for implementations to tracking survey responses when projects are completed. It's an incredibly versatile tool that, with a little creativity, can produce amazing results.

Vantagens:

I love how accessible and customizable the product is. We're able to make it do so much to integrate various departments and help work flow across the organization.

Desvantagens:

Some of the features aren't carried from sheet to sheet when you save as a Template or save a project as "new", and having to reconfigure alert rules can be time consuming.

Gulshan
Gulshan
Senior process associate, Índia
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas:

A Complete Package for all your Project Management needs

5,0 há 6 meses

Comentários: Effective workflow management and project handling is a big plus and since we switched to this tool I have saved hundred of hours due to its ease to use and automations. I would highly recommend this to handle your projects and work flow.

Vantagens:

The overall user experience is very simple yet covers all the project management aspects along with adaptive to fit the very specific requirements of different tasks and teams. Highly customizable and powerful tool to improve efficiency and simplifies the project work flow. Workflow Automation is time saving which is the most required in my daily work routine allows me to focus more on other things and I can rely on the tool.

Desvantagens:

I would not list any cons. Its just there are still some features which needs to be improved more to make it a complete package such as text formatting and the real time update feature can also be improved/tweaked to make sure the other users/team gets up to date information. There were some projects where sheets size limits was an issue but that could be managed

Nick
QA Coordinator, EUA
Serviços ao consumidor, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas:

Quick Spreadsheets that allow for collaboration

4,0 há 4 anos

Comentários: I solve the problem of tracking how my employees profit on many small profit/small margin projects. This allows me to see who is struggling the most and who is not. My team specifically focuses on education, hospitals, and non-profits. So maintaining margins to not lose any money is important. I wrote up a story about it here: https://community.smartsheet.com/discussion/example-advanced-smartsheet-reporting-interconnectivity I've pulled off absolutely amazing things. I'm willing to go into detail and share more of what we were able to accomplish. Many of Smartsheet's examples do not solve business problems, but they do help us learn how to solve our own!

Vantagens:

I absolutely love how quick and easy it is to use Smartsheet. The formulas have great documentation and it helps tremendously when trying to learn and accomplish new tasks. You can pull off amazing things if you sit down and build it. I was able to build a completely automated revenue and labor estimator that shows me how profitable each member of my team is. Many of the applications we built, the community was clueless how to build it. We were able to accomplish some very unique dashboards & spreadsheets that make our lives easier. I can now make business decisions on a whim, without having to spend hours of research about the effect of one decision on our numbers.

Desvantagens:

I dislike how many features such as the dynamic view or the workspace deployment feature is locked behind an expensive addon. And when inquiring about customer service we were told it "isn't" a fit for us. But yet, Smartsheet cannot give us a demo to experiment or test them out? Smartsheet is nickle and diming things a lot. Smartsheet is >not< small business friendly. It is really a shame because these tools are absolutely 100% amazing. It also surprises me how little the community interactions are. There are many great suggestions for features that are standard in Excel and Google Sheets, that Smartsheet blandly ignored for years, and sometimes says "coming soon" and years later we still don't have it.

Ryan
Director of Business Operations, EUA
Telecomunicações, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas:

Smartsheet is a great Project Scheduling tool, and so much more

5,0 há 4 anos

Comentários: I love Smartsheet! It has become an indispensable tool in organizing and visualizing the work we do everyday!

Vantagens:

Smartsheet is much easier to use for Project Managemen than the classic Microsoft Project software I was originally trained on. It allows people to manage work with the intelligence of a project scheduling tool, but with an easy to understand and use spreadsheet interface. Since Smartsheet is a cloud product, each Smartsheet is available from any computer by just logging into the website, or even from their mobile app. Another great Project Management benefits is that the Project Manager can share a Smartsheet with their whole team to collaborate together. We also use the Smartsheet for Jira Connector which allows us to sync information back and forth between the two systems. Jira can be complicated to navigate, and the dashboarding can be really frustrating. This connector allows us to keep track of individual tickets associated with a project, and even lets us import massive data sets for analysis. Finally, we have ended up using Smartsheet as a dashboarding tool. It's actually surprisingly good as a Business Intelligence visualization tool for keeping track of our projects, and for displaying Jira dashboarding.

Desvantagens:

Like any software there are small quirks I'd like to see changed, or hotkeys added, but overall I'm impressed with the constant cadence of feature updates and enhancements.

Brian
Human Resources Generalist, EUA
Saúde, bem-estar e condicionamento físico, 51 - 200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Smartsheet for Data Management

4,0 há 4 anos

Comentários: I daily maintain six Smartsheets, and will probably integrate more. This has helped with tracking my progress in processes, and eliminated the need for reporting up, as my superiors can view my progress in real time. I found learning the software to be fairly easy, and recognized many opportunities presented by Smartsheet for further education.

Vantagens:

I use Smartsheet daily to track personnel processes, such as recruitment efforts, termination procedures, and the completion of development reviews. I have used other software before, but Smartsheet affords me with the opportunity to freely share the data with other coworkers and management easily and immediately. I also really appreciate the automatic save feature, and the prompt to update with other's changes. I tend to stay in my Smartsheets all day long so this is particularly helpful for updates. I like the ability to attach documents.

Desvantagens:

I found the Filter feature to be a bit clunky; That design needs some work. I'd like to be able to change fonts within fields, such as making individual words bold. Manipulating rows within the sheets could be streamlined. It's challenging when you want to move a series of rows to another location on the same sheet. It becomes a two-step process: Creating the space for the rows in the new location, and then cutting or copying and inserting them in the new space.

Sherry
Sherry
Business Process Improvement Analyst, EUA
Usuário do LinkedIn Verificado
Aparelhos médicos, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Smartsheet is So Easy and Effective, you Must Have it!

5,0 há 3 meses

Comentários: I started my current job with 0 Smartsheet experience, and my boss got me an Admin license (only her and I have this license type on our team). She then provided me with a 1-2 slide deck on each project she wanted me to work on. I struggled a little, and found the forum, and continued to go back. I still need help on every project, but each project I need different help. My latest project had one bad issue an "account number" had to be typed/pasted into every parent row (then 5 child rows). This was not user friendly. I had the idea to have a new sheet with the numbers and formulas to them (INDEX/MATCH). Back to the forum, how do I count "parent rows" on a sheet containing only formulas? Well with the assistance of a few helper columns and one text field that indicates Parent or Child, I made the miracle happen. And this sheet feels into a "single line" sheet, which feeds into the dashboard. Bringing projects like these to the next level makes me a better analyst! And when I am not up to my eyeballs in projects, I make time to actively read the Smartsheet Community posts.

Vantagens:

Smartsheet is easy to learn. The company has webinars, "university" a Community (forum for questions and announcements). The formulas and "nuances" are very similar (and some the same) to Excel, making learning Smartsheet very easy. The Community (forum) is outstanding, I am a regular visitor. Sometimes, I just cannot get something to work, so I post my problem with my formulas and screenshot into the forum and answers come quickly, they are always happy to help, which is appreciated.

Desvantagens:

There are some features of Excel, that are not incorporated into Smartsheet. For example, VLOOKUP exists, however it can cause issues if columns are moved or inserted, or if you need to lookup to the left. To solve this issue in Excel, I would use XLOOPUP, but in Smartsheet, I must still use INDEX/MATCH. But this list is small, it is only because I am an Excel girl.