Avaliações do Smartsheet

Sobre Smartsheet

O Smartsheet é uma plataforma de execução de trabalho online, que permite que as organizações de todos os tamanhos planejem, gerenciem, automatizem e relatem o trabalho.

Saiba mais sobre o Smartsheet

Vantagens:

Dashboards can be a nice way to have an overview with links to different sheets if you have a project with several documents, and are willing to spend the extra time and money to set it up.

Desvantagens:

It's also sometimes difficult to tell where user error plays a role in mathematic mistakes. I'd like to see more effort put into these areas.

Notas do Smartsheet

Pontuação média

Praticidade
4,3
Atendimento ao cliente
4,3
Recursos
4,3
Relação qualidade/preço
4,3

Probabilidade de recomendação

8,4/10

O Smartsheet tem uma classificação geral de 4,5 em 5 estrelas com base em 2 830 avaliações de usuários no Capterra.

Você já usou o Smartsheet antes?

Compartilhe suas experiências com outros compradores de software.

Filtrar avaliações (2 830)

Lauren
Executive Director
Usuário do LinkedIn Verificado
Formação profissional e coaching, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easiest Project Managment Software you will Find.

5,0 há 3 anos
Legendas em português disponíveis no player de vídeo
Rafaela
Analista de operações, Brasil
Serviços e tecnologia da informação, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Software muito útil para formulários internos

4,0 há 4 meses

Vantagens:

O Smartsheet é muito intuitivo já que seus campos são bem completos e atendem as necessidades tanto dos usuários quanto dos criadores. Isso é muito útil para a utilização de formulários para preenchimento tanto do público interno quanto externo.

Desvantagens:

O que menos gosto é o layout das planilhas. As letras em geral ficam pequenas para se adequar ao zoom da tela e ao aumentar a fonte, aparece menos conteúdo.

Avaliador Verificado
Usuário do LinkedIn Verificado
Publicidade e marketing, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Boa ferramenta para acompanhamento de projetos

4,0 há 3 meses

Vantagens:

Utilizo a versão voltada a times de marketing, facilita bastante a visibilidade de todos os projetos em andamento. É bem simples de usar e integra com outras ferramentas.

Desvantagens:

Não oferece uma versão trial, e também não possui um timesheet.

Mariana
Técnico de segurança, Brasil
Alimentação e bebidas, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Sensacional gestão de projetos

5,0 há 2 meses

Vantagens:

Facilita rotina te dandk norte da prioridades

Desvantagens:

Não é tão intuitivo, entao precisa ir pesquisando para conseguir usar

Filipe
Engenheiro de Produto, GB
Automotivo, 501 - 1 000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Plataforma razoável de gestão de projetos

3,0 há 6 dias Novo

Vantagens:

Tem uma interface intuitiva sendo facil de usar e navegar, oferece uma ótima personalização dos painéis e relatórios.

Desvantagens:

O preço é caro relativamente a outros concorrentes.

Avaliador Verificado
Usuário do LinkedIn Verificado
Contabilidade, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avaliação do Software

4,0 há 6 meses

Vantagens:

Estou em fase de iniciação mas está me atendendo.

Desvantagens:

Por enquanto está me atendendo. Estou em fase de iniciação.

Becky
Becky
Software Developer, EUA
Usuário do LinkedIn Verificado
Hospitais e Saúde, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Facilitates the communication of the strategic planning team

5,0 mês passado Novo

Comentários: Smartsheet's visual appeal makes it an excellent tool for monitoring the status of several projects and tasks at once, streamlining the management of complicated workflows and allowing for the coordination of multiple current activities. The collaborative and organizational power of Smartsheet is unmatched.

Vantagens:

Distributed teams can benefit greatly from using Smartsheet to keep track of their projects and activities. One of its many benefits is that it can be used by groups of any size to keep track of who is accountable for what, when it's due, and what its current state is.

Desvantagens:

By integrating with Float or some other resource management platform, an automation system for assigning roles to individuals and visibility across teams of the available resources in real-time could be created, both of which would be extremely useful when attempting to strategically plan the timelines for individual projects.

Devendra Kumar
Devendra Kumar
Manager, Índia
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

"Smartsheet: A Smarter Way to Manage Your Projects"

4,0 há 2 meses

Comentários: My overall experience with Smartsheet has been great. It has allowed us to streamline our project management process, enabling us to better track progress, assign tasks, and manage resources. We have realized several benefits from using Smartsheet, including improved communication, better visibility into project progress and status, and improved collaboration between team members. Additionally, Smartsheet has allowed us to automate some of our project management tasks, saving us time and effort. All in all, Smartsheet has been a great tool that has helped us improve the way we manage our projects.

Vantagens:

I like Smartsheet for its ability to streamline and manage projects. The product is easy to use and has a lot of features that make it impactful. I particularly like the powerful automation and collaboration features that enable me to easily manage, assign, and track tasks. The project timelines are also great, as they help me to visualize progress and ensure deadlines are met. Integration with existing business processes was also easy, and I was able to set up and get started quickly. Overall I'm very pleased with Smartsheet and would highly recommend it.

Desvantagens:

One con of Smartsheet is that it can be difficult to use for complex projects or tasks, as the user interface is not as intuitive as other project management tools. Additionally, its integration with other tools and systems can be difficult and time-consuming. Some features could be improved, such as customizing views and adding more automation.

Jonathan
VP of Enterprise Sales, EUA
Software, 501 - 1 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

It gets the job done for basic needs

3,0 há 2 meses Novo

Comentários: Decent

Vantagens:

I like that the software allows for shared budget and inventory management between managers

Desvantagens:

It would be nice if it had more functionality and features

Marianela
Marianela
Water Treatment and Environmental Management Consultant, Panamá
Usuário do LinkedIn Verificado
Química, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Smartsheet platform, designed for dynamic and collaborative work in project monitoring.

5,0 há 2 meses Novo

Comentários: Smartsheet is a modern and flexible tool for managing activities related to a project of any size and degree of complexity. Its implementation of automated workflows is based on a philosophy oriented towards simplicity, making repetitive processes free through code that generates value for the user, in addition to incorporating mechanisms for sending alerts, managing requests for approvals and updates, configuring recurring workflows such as service requests, daily deadline reminders, and much more.

Vantagens:

One of the most important characteristics of Smartsheet is the ability to manage any type of project without having to adapt to the tool itself, but rather the opposite, Smartsheet adapts to the client's needs, with the multiplicity of templates that we can take advantage of to generate effective, collaborative planning and perform real-time monitoring, in addition to having a fairly complete dashboard to have the reports that are really needed.Its simplicity in the designed architecture and usability allows the learning curve to be very fast and end users have no problem being part of the team that contributes and generates value.

Desvantagens:

Smartsheet may be an underrated platform with some interesting third-party integration opportunities, but its usefulness in tracking projects of any kind has proven effective.It adapts to the needs of the organization and our clients, with a multitude of templates that we can use to generate real planning, and that connect with the management of resources, both human and material for comprehensive monitoring.

Esther
Social Media Coordinator, Egito
Jogos e cassinos, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Powerful, Easy-to-Use Project Management Tool

5,0 há 2 meses

Comentários: Overall, I am very pleased with Smartsheet. It has made project management much easier for me, and I appreciate the many features and customization options that it provides. The occasional bugs and glitches can be annoying, but they are usually resolved quickly.

Vantagens:

Smartsheet is a powerful, easy-to-use project management tool that helps me keep track of tasks, deadlines, and progress. It has a wide range of features that make it easy to customize my workflow, and the user interface is intuitive and simple to use.

Desvantagens:

Smartsheet can be a bit slow at times, and occasionally I have experienced some glitches and bugs. Additionally, the pricing structure can be a bit confusing and expensive for smaller teams.

Mohammad
Software developer, Jordânia
Software, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas:

Smartsheet is your Project management and others software.

5,0 há 4 semanas Novo

Comentários: A great application with a combination of things to accomplish.

Vantagens:

It can do many tasks in the same time therefore you do not need many software for each thing to do.

Desvantagens:

The interface was not that good few years ago but this was fixed and more people are buying this software.

Mohamed Salah
Project Manager, Tunísia
Consultoria de gestão, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Amazing Features for Team Collaboration - Smartsheet Review

5,0 há 2 meses

Comentários: Having used Smartsheet for several years now, I can confidently say that it is an incredibly useful tool for managing and collaborating on tasks with a team. It has helped our team stay organized and stay on track with our projects.

Vantagens:

Smartsheet is an incredibly powerful tool for collaboration and task management. The platform is incredibly intuitive to use and makes it easy to assign tasks, track progress, and manage deadlines.

Desvantagens:

One of the main drawbacks of Smartsheet is the cost. The platform can become quite expensive if you require many users or additional features.

heather
communications director, EUA
Hospitais e Saúde, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Smartsheet is a No Brainer if you want to stay organized!!

5,0 mês passado Novo

Comentários: my overall experience with Smartsheet has been pleasant. it is user-friendly, and helps all of our employees stay organized and on track for our projects.

Vantagens:

There are multiple features that smart sheet offers that competitive companies do not. It is user friendly.

Desvantagens:

There is currently nothing I would change about smartsheet. It offers everything our company needs.

Avaliador Verificado
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 5 001 - 10 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Smartsheet - a new way to visualize your project and programs

4,0 há 4 semanas Novo

Comentários: I'm super happy with the produce and would recommend to friends and colleagues.

Vantagens:

1. It is easy for me to use2. It takes a little time to configure the setup with smartsheets but once set up, youre good to go3. it allows me to refer to old templates or select predefined templates

Desvantagens:

i do face issues sometimes with formulas as they don't do exactly what is being coded. it takes sometime to troubleshoot

Michael
Tour Coordinator, EUA
Entretenimento, 11 - 50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Smarter Spreadsheets

4,0 há 2 semanas Novo

Vantagens:

I used the project budget and other templates. They worked out great for us and I thought it really helped the entire project turn out better. There are a lot of ways to use Smartsheet.It's a spreadsheet app that spreads out into all kinds of things.

Desvantagens:

If you're a little guy this may be out of your budget. I thought it was within ours but once I found out about all the other versions of it you need to pay for.. I have no idea if we're going to keep it now. If you do get it make sure to change the save interval setting. It doesn't automatically save your work like others. You've got to tell it how often you want it to.

Mohamed
Mohamed
Compliance Analyst, Egito
Usuário do LinkedIn Verificado
Bancos, 501 - 1 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas:

The best workflow Automated tool

5,0 ano passado

Comentários: Overall experience with smartsheet is amazing it saves alot of time for me and my team as now there are specific users responsible for submitting sales tickets for new vendors and once they make it an automated mail send to the reviewers for reviewing and once they finish it another automated mail send to the Manager for approval and after final approval there's mail sent to all partners in the ticket having the approval of this request or rejection and reason of approval or rejection, all of this is done automatically with recorded workflow which is amazing tool

Vantagens:

The amazing features in smart sheet are many but we can say that automated mails for specific un completed tasks and the workflow for creating automatic mails send to specific users that tasks had assigned to them automatically is fantastic, as no need to see the new tasks and assign it manually, once the ticket created it will be assigned by default according to the workflow ro the specified mentioned users

Desvantagens:

I consider Smart sheet one of the best tools in last 2 years which related to ticketing and analytical purposes however if the data in the sheet increased this may lead to hanging and taking too much time in reloading however it needs high internet connection speed for stability and good performance

Swati
Self-Employed, Índia
Software, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Smartsheet Your Next Level Spreadsheet!

4,0 há 8 meses

Comentários: I will consider myself as one of the satisfied user of Smartsheet.I have used this software for small as well as huge projects and it came handy in both. But I would recommended that you can have another software if you are going for small projects and the budget is not so high because this platform is quite expensive and complicated in comparison to other Spreadsheet software available in the market.But if you are dealing with a bulky projects and team members are more than three then definitely use this software as your work will becomes very easy ,it will also help you to save a good amount of time and effort.

Vantagens:

Smart sheet is so far one of the best spreadsheet software that I have came across for project management. The best thing about Smartsheet is it's data View structure and ease of use. It's easy to create tasks in your project ;you can definitely edit, delete or update your main Tasks and subtasks without any inconvenience and to track the whole status of the project you can just have a view of the dashboard . You can also combine any number of spreadsheet so, that when you share your work with your team decisions making for that project becomes easy. Adding Automations to any sheet in Smartsheet is very easy and definitely time saving, there are some common suggestions in the automation menu but you can definitely create your own workflow with ease.

Desvantagens:

With Smartsheet my overall experience was really good I was able to deliver my projects on time and maintained to have a good growth but everything is not so great about it and the first thing is the cost that I had to bear for using some of the important tools present within Smartsheet Like if you are working on multiple projects it's expensive.As well as there are numerous tools which are quite complicated to learn so, for a beginner it's quite time taking.

Renee
Manager, EUA
Imobiliárias, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Smartsheet for the win

5,0 há 2 anos

Comentários: The initial setup of some of my Smartsheets was cumbersome and time consuming. HOWEVER, it was well worth it. Now that I know how to navigate around, it does not take as long to get a Smartsheet up and running. I enjoy setting up new Smartsheet projects and teaching others how to use or navigate around the project. I literally learn something new everyday.

Vantagens:

Because I use this software on a daily basis, I need to be able to navigate around fairly quickly. For the most part, I am able to do this. When I do have a question or can't figure out how to do something, the search function either in the Solution Center or a search in Google often produce great results. And if if doesn't, customer service is superb and I am able to get pretty close to an immediate response or help. I do like how I can create a Dashboard that can house any type of information from links to other Smartsheets, forms, other websites, the list is endless. It helps bring projects and/or information together in one area that is easy to navigate through.

Desvantagens:

Although I know this isn't excel, I do wish it had more functionality like excel. With that said, the more I use this program, the more I do love it and am able to maneuver my way around easier.

Lachlan
IT Project Coordinator, Austrália
Mobiliário, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas:

SmartSheet | An extraordinary tool for fast moving businesses

5,0 há 2 anos

Comentários: Since beginning to use SmartSheet in 2017, it has been a catalyst in keeping up with an ever changing market and the increase in the use of digital tools and communication channels.

Vantagens:

SmartSheet is a tool setup in such a way the it can be tailored to your organisation and used for multiple functions, by multiple divisions. The speed at which they are improving the platform with new functions and features is beyond amazing. Any small to medium size business trying to improve in project management, ICT management, customer service, task management, resource management, team management (the list goes on) would largely benefit from investing in SmartSheet. The ROI is incredible and the ease of rolling it out through an organisation is simple due to the intuitive UI.

Desvantagens:

The only downside I see with SmartSheet is the permission levels. These could be improved with the ability to share sheets in bulk rather than just at a workspace or individual sheet level.

Erika
Director of Digital Product Development, EUA
E-Learning, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

I chose this and love it

5,0 há 2 anos

Vantagens:

The ability to share sheets and collaborate is absolutely essential between myself and my teams. I like that all of the Smartsheets that I have access to can be organized into folders for easy retrieval and love the ability to pin sheets or go to the most recently accessed to be able to easily find the one I'm looking for. They also often introduce new features, which is great. Also, the automation tools, like the ability to notify someone when a row or field changes, is absolutely key with the way we do business to ensure that everyone is always on the same page.

Desvantagens:

This is nit-picky, but I do not like setting up rules for a sheet, and then the email that is sent to people looks like it is sent from "me." I would rather have the email come from Smartsheet instead my email address because in many cases I set up the rules for others and it appears that I am emailing them about it but that is not the case.

Nick
QA Coordinator, EUA
Serviços ao consumidor, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas:

Quick Spreadsheets that allow for collaboration

4,0 há 3 anos

Comentários: I solve the problem of tracking how my employees profit on many small profit/small margin projects. This allows me to see who is struggling the most and who is not. My team specifically focuses on education, hospitals, and non-profits. So maintaining margins to not lose any money is important. I wrote up a story about it here: https://community.smartsheet.com/discussion/example-advanced-smartsheet-reporting-interconnectivity I've pulled off absolutely amazing things. I'm willing to go into detail and share more of what we were able to accomplish. Many of Smartsheet's examples do not solve business problems, but they do help us learn how to solve our own!

Vantagens:

I absolutely love how quick and easy it is to use Smartsheet. The formulas have great documentation and it helps tremendously when trying to learn and accomplish new tasks. You can pull off amazing things if you sit down and build it. I was able to build a completely automated revenue and labor estimator that shows me how profitable each member of my team is. Many of the applications we built, the community was clueless how to build it. We were able to accomplish some very unique dashboards & spreadsheets that make our lives easier. I can now make business decisions on a whim, without having to spend hours of research about the effect of one decision on our numbers.

Desvantagens:

I dislike how many features such as the dynamic view or the workspace deployment feature is locked behind an expensive addon. And when inquiring about customer service we were told it "isn't" a fit for us. But yet, Smartsheet cannot give us a demo to experiment or test them out? Smartsheet is nickle and diming things a lot. Smartsheet is >not< small business friendly. It is really a shame because these tools are absolutely 100% amazing. It also surprises me how little the community interactions are. There are many great suggestions for features that are standard in Excel and Google Sheets, that Smartsheet blandly ignored for years, and sometimes says "coming soon" and years later we still don't have it.

Ryan
Director of Business Operations, EUA
Telecomunicações, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas:

Smartsheet is a great Project Scheduling tool, and so much more

5,0 há 3 anos

Comentários: I love Smartsheet! It has become an indispensable tool in organizing and visualizing the work we do everyday!

Vantagens:

Smartsheet is much easier to use for Project Managemen than the classic Microsoft Project software I was originally trained on. It allows people to manage work with the intelligence of a project scheduling tool, but with an easy to understand and use spreadsheet interface. Since Smartsheet is a cloud product, each Smartsheet is available from any computer by just logging into the website, or even from their mobile app. Another great Project Management benefits is that the Project Manager can share a Smartsheet with their whole team to collaborate together. We also use the Smartsheet for Jira Connector which allows us to sync information back and forth between the two systems. Jira can be complicated to navigate, and the dashboarding can be really frustrating. This connector allows us to keep track of individual tickets associated with a project, and even lets us import massive data sets for analysis. Finally, we have ended up using Smartsheet as a dashboarding tool. It's actually surprisingly good as a Business Intelligence visualization tool for keeping track of our projects, and for displaying Jira dashboarding.

Desvantagens:

Like any software there are small quirks I'd like to see changed, or hotkeys added, but overall I'm impressed with the constant cadence of feature updates and enhancements.

Sara
Product Strategy Manager, EUA
Seguros, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas:

Love the versatility

5,0 há 3 anos

Comentários: I love the webinars on new services and the ability to become certified to use this tool- its such a time saver and I love that if I think of something I need to do on my commute home- I can just pull it up on my phone. Overall I would recommend it to my text company too- I would rather use Smart sheet as a project management tool than any tool designed for math brains that isn't as freestyle.

Vantagens:

I love this software. I love the pick up and go aspect where I can access it on all my devices. I love the automatic saves- because I am terrible at remembering to save, and I love the ability to attach files and tag people for projects. I used the software at my previous company for creative project management and now I'm using it like agile for product development builds. Its great for tracking and overall roadmapping. I wouldn't use anything else when I can do everything I want right here!

Desvantagens:

All the issues I've had have been solved in new releases but it would be wonderful if I could build graphic pages in the software- I'm hoping that comes soon. Like a mobile photoshop or powerpoint or image tool.

Cecilia
Marketinh Coordinator, EUA
Gestão de organizações sem fins lucrativos, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas:

Awesome software

5,0 há 3 anos

Comentários: I love Smarsheet because it made my work easier. Now I can have collaboration from my entire company and get fast results.

Vantagens:

-easy to use and costumize -more than one user can modify simultaneously -you can add your company's logo -you can set group and individual reminders - Cell history, which can tell who and when it was modified. -different views: calendar, grid, card, and Gantt

Desvantagens:

- not all reminders can be set with time to remind - can't add a conditional formatting based on time - if your Smartsheet is big, formulas added can take forever to update the information, so you need to refresh it all times, even if you change settings to save automatically.

Nick
Nick
Managing Director, GB
Usuário do LinkedIn Verificado
Mobiliário, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A flexible tool only limited by your imagination and ability with formulae

5,0 há 2 anos

Comentários: Smartsheet has been transformational for our business. As a small bespoke kitchen manufacturer (21 staff) we have some industry specific software for design and quoting, but most out of the box ERP software doesn't fit. We don't have an IT department so anything we use needs to be robust, and my background in programming has enabled us to implement some nifty systems using Smartsheet, but without the hassle of actually writing and then maintaining our own programs. Excel just doesn't compare, and is not cloud native so just doesn't work so well even in Office 365. We genuinely cannot live without it.

Vantagens:

Cloud based - available everywhere to everyone Flexibility - it's not only a project management tool, it can do most things that Excel can do, but often better. Specifically column formulae are a fantastic recent addition that enables sheets to become almost unbreakable

Desvantagens:

Nothing major. There are some minor gripes: - Slack integration doesn't allow tagging of individuals, and cannot allow a variable to determine which channel to send the message to - Cannot yet control heirarchy with formulae, I hope this function will come eventually