Sobre Webex

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Vantagens:

As a part of University community, I enjoy the paid version for free. It is good for holding meetings with a very large attendees.

Desvantagens:

I was just annoyed once to see how badly the outlook worked with it.

Webex ratings

Pontuação média

Praticidade
4,2
Atendimento ao cliente
4,2
Recursos
4,3
Relação qualidade/preço
4,1

Probabilidade de recomendação

8/10

Webex has an overall rating of 4.4 out 5 stars based on 5 654 user reviews on Capterra.

Filter reviews (5 654)

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Felipe R.
Felipe R.
AM Sales in Espanha
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 201-500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The professional choice for collaboration

5 há 2 semanas New

Comentários: Excellent experience. During the pandemic, there were very specific moments of deterioration of the service as a result of the explosion in the use of this type of tools (it multiplied x10). It is something that affected all online video conferencing and collaboration tools globally. Including Zoom and Microsoft. However, Webex knew better to measure up

Vantagens:

I've been using Webex for over a decade. Being a Cisco product gives me the guarantees of being robust, secure and continuously updated. In the last year, many new Artificial Intelligence functions and other interesting features (p.e. simultaneous translation) have been integrated. In addition, it complements very well with the rest of the Cisco portfolio for videoconferencing, voice, contact center, etc.

Desvantagens:

Little to complain about Webex. Perhaps that is more expensive than other similar options. But it is a product oriented to professional use that is worth what it costs. Security is very important, and that pays for.

Manideep G.
Manideep G.
Graduate Studenet in Índia
Usuário do LinkedIn Verificado
Educação superior, 1 001-5 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Webex for Students

5 há 2 meses New

Comentários: We never faced any issues with the app. Actually, Webex mailed us regarding the server down days ahead so that we plan accordingly.

Vantagens:

I started using Webex for attending classes online at IIT Bombay. It didn't take me more tham30 mins to explore through the app. Initially, I used it browser then I shifted to the desktop app and mobile app. We also had online proctoring in the app. The best part of it is we don't have to text everyone to get my doubts clarified whereas this was the biggest problem in other apps. The major advantage of this app over other apps like teams and meet is recoding size is less but it retains the quality.

Desvantagens:

Initially, I am not able to schedule the meeting through the link. But we are happy that this issue was sorted out.

Kenleigh A.
Lease Activation Coordinator in EUA
Transporte rodoviário e ferroviário, 201-500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Not the worst, but not good

3 mês passado New

Comentários: Overall it was ok, but I wouldn't recommend webex for online classroom/training. It has limited functionality, isn't effective on mobile devices for most features, and the support is terrible.

Vantagens:

Webex had quite a few features and we ran most of our work through Webex Training (which most people, including support, don't even know exists). We were able to do surveys, testing, document sharing, screen sharing, chats, polling (quizzes), and media sharing. It functioned overall

Desvantagens:

Support for Webex is literally awful. download the help books and DIY any support. Support folks often don't speak fantastic English, which is an issue when you're discussing some of the technical terminology. We utilized Webex Training, a different type of Webex call, and support rarely even knew what that was and thought I was asking for training about Webex, not a specific product. 0/10 on customer support. Overall webex was glitchy and unreliable, but at the time it was the only contract my company held so I had no real choice. I was able to master it after a few months, but there were still things it simply couldn't do or do well. Testing my class participants was a real headache.

Oscar A.
Oscar A.
Manager in México
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 11-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

New Webex - The best for collaboration

5 há 4 meses

Comentários: We like it a lot.
We've been replacing other tools and simplifying everything into a single Webex Suite. Leaving aside other tools and using only this one, helps to take better control of the work carried out.
Although to a certain extent it is impossible to ignore other tools, this particular one is already used by the majority of users in most collaboration cases.

Vantagens:

It is very simple to use in general. The tool can be used by clients and business partners for free, which allows us to collaborate with them in a safe and comprehensive way with the rest of our solutions. Although we have our license that includes storage in the cloud, customers or business partners do not need to pay anything to collaborate with us and use our spaces. Which makes it a very convenient tool.

Desvantagens:

I think the costs are not the best. To be able to use and take advantage of it, you have to acquire different types of licenses and integrations. For example with Webex Meetings, it is not something that you have for sure, it is something that is integrated as long as you have all the licenses and subscriptions.

Musab A.
System Administrator in Palestina
Bancos, 201-500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Webex Is The Feature

5 há 4 semanas New

Comentários: All the Online meeting that need to Organize , webex make it easy world

Vantagens:

All the feature you can get from many software's , you can get them all throw Webex , Meetings webinar screen sharing remote access

Desvantagens:

we had an issue in translating before , but before couple months Webex added this feature you can add an translator to your meetings , that was a huge improve in meetings world

Deasia P.
Claims Specialist in EUA
Saúde, bem-estar e condicionamento físico, 10 000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Best Virtual Platform

4 há 2 meses New

Vantagens:

The product is so wonderful to use. The best part is the way that we can use webex to meet with clients and trainees to host a training session or have our weekly team meetings.

Desvantagens:

The least liked thing about the product is how much bandwidth the virtual backgrounds take up.

Tony T.
Sr. Graphic Designer in EUA
Contabilidade, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Online Meeting Essential

5 há 2 meses New

Comentários: My impression so far was great. It helps me connect with people during pandemic in a good way and very convenient to use. WebEx has become a part of my work since the pandemic start.

Vantagens:

The software is very easy to use and understand. Setup doesn't require much effort. A few clicks or tap (if you are on the phone) and you are done. The software has provide me a memorable online meeting experience.

Desvantagens:

Sometimes, the screen is freeze due to inconsistent internet connection. But if you have high quality connection and bandwidth, this would not happen.

Jose manuel J.
Iberia Marketing Manager in Espanha
Software, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Webex. They slept being the best but they weren't

4 mês passado New

Comentários: They didn't improve their software. It was to complicated to use, especially with recordings.

Vantagens:

If you just wanted to share screen it was a good tool

Desvantagens:

I has many things, many tools, but they should be integrated. Moreover the recording files were in a different format not the standard avi or mp4

Manuela M.
Manuela M.
Senior Software Developer in República Dominicana
Usuário do LinkedIn Verificado
Software, 51-200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great platform

4 há 3 semanas New

Comentários: It helps with all meetings for collaboration, like dailies, screen sharing, support, ...

Vantagens:

It can be integrated with calendars and platforms for managing users. This facilitates setting up and doing meetings.

Desvantagens:

Some configurations especially for audio seem broken or have to be calibrated every time.

Ramandeep S.
Ramandeep S.
Software Analyst in EUA
Usuário do LinkedIn Verificado
Software, 501-1 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Virtual meeting

4 há 2 meses New

Vantagens:

I think it's easy to see who is participating and who is talking

Desvantagens:

Sometime screen stuck whole sharing own desktop.

Papa arona N.
warehouse officer in Senegal
Logística e cadeia de fornecimento, 1 001-5 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

great online meeting tool

5 há 3 meses

Comentários: Webex has a simple user interface and provides access to meeting options as soon as you enter its dashboard. Simply select the "Schedule a Meeting" option, then choose any meeting template to set up a meeting.
Meeting participation and collaboration is also made easy. You can send invitations with instructions to attendees on how to join the meeting in an invitation email, along with the meeting password.
The platform allows you to join the meeting from your computer system, mobile device or video system. You can also join the meeting directly from the browser, without installing the application or creating an account with Webex.
Setting up the webinar is easy, and you can do so directly from the dashboard by clicking on the "Host an event" option. Webex also allows you to record the webinar for later viewing and provides real-time technical support during the webinar.
You can also choose how to connect to audio, mute or unmute your microphone, and turn your video on or off before joining a meeting. In addition, you can select audio options such as "computer audio," "call me" and "call audio" when using the Webex Meetings app.
Webex Analytics is an option that gives you access to interactive graphs and data visualizations that describe details such as usage and adoption trends. There's even an option to install all reports in a CSV file.Other features include real-time translation in over 100 languages, screen sharing, displaying your screen status, notes, and more.

Vantagens:

- Webex has a simple user interface and provides access to meeting options as soon as you enter its dashboard. - Webex has a blog full of useful articles, an FAQ section and offers experts help. - Webex has essential features including HD video, screen sharing, in-app voice, joining a meeting from any video system, chat and more. - Interactive participation with annotation tools and whiteboards. - Advanced meeting analytics to provide insight into what happened with your participants. - Host an unlimited number of meetings.

Desvantagens:

- Not suitable for large scale webinars. - You must subscribe to additional plans to host multiple meetings simultaneously.

Avaliador Verificado
Microfinance Officer in Filipinas
Usuário do LinkedIn Verificado
Serviços financeiros, 10 000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Webex Review

5 há 5 meses

Vantagens:

Powerful Security: This is perhaps the main advantages of Webex. Cisco is the biggest endeavor network safety organization on the planet, so you can trust it to guarantee your protection and information security inside a Webex call. Webex encodes every one of your information regardless of which plan you purchase. Organizations whose information security is absolutely critical can find supreme harmony of psyche here. Community Sound and Video Conferencing: Lean toward your conferencing arrangement with every one of the ruffles? Webex has everything, enveloped with a strong client experience. You get HD video show, where you can see up to 25 members all at once. You can visit inside the call, whiteboarding to work together on notes, in addition to breakout spaces for classes or group building works out. We especially like the screen sharing and control usefulness, which, dissimilar to different instruments we've attempted, doesn't influence show quality, and it's not difficult to share or switch between discrete windows or the whole work area.

Desvantagens:

Incidental Call Quality and Association Issues: Call quality is by and large great, and the encompassing commotion decrease highlight is superior to different apparatuses we've attempted. Yet, in light of the fact that Webex is so broadly utilized, there's consistently the danger of blackouts. We've encountered a couple throughout testing various items, and sporadically Webex sets aside some effort to interface, or we lose video or sound for a couple of moments. We've likewise experienced difficulty conceding members on a few events. Restricted Personalization Choices: Webex incorporates virtual foundations, however not as wide a determination as contenders like Zoom. There's an absence of fun personalization highlights found in different apparatuses like shading plans and window format choices.

Kelly P.
Owner in EUA
Varejistas, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The most reliable conferencing software out there

5 há 9 meses

Comentários: After having tried several other products, I have come back to WebEx time and time again.

Vantagens:

I use Webex to teach continuing education courses at my local community college. I actually pay for an account out of my own pocket after having so much trouble with the software the college provided. Webex is very consistent. It's rare that a student has trouble getting on. It allows me to share my screen, record sessions, track attendance, use breakouts, share files and video. Really, anything I've needed to do. The phone app is very good and I've had to use it when my power went out during class. I just hopped on the mobile app and finished teaching from my phone.

Desvantagens:

The only downfall of the software is that users have to download a plugin to use it on their computer. Rarely do any of my students have an issue with it. However, people seem more resistant to downloading things these days and some of them do complain about it.

Oscar A.
Oscar A.
Manager in México
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 11-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Webex Meetings

5 há 10 meses

Comentários: I quite liked it.
It is very easy to start a conference. It also has a waiting room for participants who can tell that they are already inside so that the organizer can start the conference.
Meeting scheduling is very useful, and easily integrates with calendars like Outlook.

Vantagens:

It is very easy to use. It allows a large capacity of participants and allows sessions to be recorded. Something that makes it a very good option is that it allows you to enter the sections even by dialing a number without the need for software (although it would only be audio). The integration that it has with other Christ solutions and that allows adding a great variety of video conferencing devices makes it a very flexible application.

Desvantagens:

Price may be one of its downsides. Comparing it to others like Zoom, the price may go up a bit. However, for a medium to large company, buying by volume can compensate for this situation.

Satya M.
Project Lead in EUA
Seguros, 51-200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Cisco Webex Review

5 há 11 meses

Comentários: The overall experience is awesome. It has a lot of features that can be useful for Meeting, Collaborations, Scheduling future interviews etc. Nice Audio and Video Quality. Screen sharing and Nice virtual Background Options. During this Covid situation Webex is the tool that saved us and we could deliver work deliverables properly and timely manner.

Vantagens:

Cisco Webex meeting is the awesome tool for meetings, collaborations, creating appointments for any event. Nice Screen sharing options. The best part is Recording meeting which can be stored and referred later. Nice Chatting options also. You can choose whom to talk or you can chat to the whole team. Nice Video and Sound Quality. Easily Integrated with Microsoft outlook that's why we can create meeting from outlook easily including WebEx link. We can have our personal room where you can collaborate with the team. It can be accessed outside the VPN network. Easily can download on Mobile without any need of Company network. Nice notification settings which will be pretty nice and from the notifications you can join meeting. We can connect to a phone also to have a call between team members.

Desvantagens:

The Tool is pretty heavy which takes a lot of memory on the system since it includes a lot of stuff on its own. Can't avoid surrounding noise. We need to install some other plugins to avoid that.

Veljko Z.
Veljko Z.
Lead Software Engineer in Sérvia
Usuário do LinkedIn Verificado
Software, 1 001-5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Handles large meetings quite well, but people still join with two devices to avoid issues

4 há 11 meses

Comentários: It is being used by our client, big banking corporation, that trust the privacy of the platform which is probably the main driver for its choice. I've had much better user-experience with other similar software, but this being a "forced" platform to use, it's not that bad nowadays. Hopefully, they'd keep on improving it in the future as well.

Vantagens:

I've seen webex meetings with about 150 participants and it worked without any issues. For big events it can even support the 'hidden participants' which is also great for hosting public events. Recently it got several updates which got rid of some of the most annoying problems with the platform (the "person joined the meeting" sound, people forgetting to mute themselves upon entering, ability to have co-hosts, introduced "push-to-talk" feature, easy switching between audio/video devices). Ability to easily record sessions is a plus. The desktop client can sync with Outlook/Webex so you can enjoy the "one-click-to-join" experience. It also works with people from outside the organization (anonymous logins), which enables widespread usage with contractors or other external staff in general.

Desvantagens:

* In a meeting with ~100 people, around 30 of them will have joined with two devices - they would use one for seeing the screen and sharing video, and the other one for audio. It appears there's still issues with it which is quite annoying being it's 2021 and that's one of the basic features. * The features only started rolling out since the pandemic broke out - the webex was looking pretty bad for quite some time, and it seems it got the attention only when competition threatened to surpass it. It's still not ideal and the product roadmap seems to be secret, which makes it hard to estimate its future. * If you install the desktop client it is constantly using the microphone (even when there's no meeting, it's just sitting in the system-tray) - this not only raises concerns around privacy, but also my headphones don't like it and have constant background noise from it - I have to shut down the client to stop it.

Pressilla R.
Broker in EUA
Seguros, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great Video & Audio Quality

5 ano passado

Comentários: I totally love incorporating this software into my weekly business meetings and sometimes for meeting with clients. It is super easy to use for the clients as well. Love that there is nothing to download or install for people who are suspicious of viruses. Quality of the video and audio are truly amazing and makes my presentations flawless.

Vantagens:

I use this software for video conference meetings. The HD video is of high quality and the sound quality is really great. Since our company is small, the free version works well since we can have up to 100 participants with no charge. The best part for me is that there is nothing to install or download for users. You just click a button and join the meeting. They offer additional packages at reasonable rates for company's that need more features. They allow you to use the free Webex meetings plan without entering a credit card so that's amazing. Whenever you are ready to upgrade to a paid plan, then you can enter payment. That is a big peace of mind for someone like me. It is super easy to use on my PC or mobile device. There are also tons of interactive tools so that your guests can participate and the layout is easy on the eyes and attractive.

Desvantagens:

It doesn't have the capability for you to include a user anonymously, which was a downfall for us because sometimes administration may need to queue in on the meeting for observation or feedback without making your guests nervous. The virtual background features are limited and not as vibrant as other similar programs. Also there is no notification sound when someone raises their hand, so you have to pay attention to your screen throughout presentation.

Aki D.
Change Management Lead in Singapura
Química, 10 000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Cisco WebEx Meeting Huge Improvement

4 ano passado

Comentários: Eight months ago, I would not recommend WebEx Meeting. But now, November 2020, WebEx Meeting is definitely a different one, and is already at par, if not exceeded Zoom as the standard for virtual meetings.

Vantagens:

The Pros: As Zoom has been the standard of virtual meeting since pandemic, WebEx meeting has quickly improved from their lackluster features 8 months ago, to almost Zoom. Our company has been using WebEx as standard virtual conference platform. It used to be very buggy and laggy and having audio and video performance issues. Now, it's one click audio and video integrated in internet. No need to dial separately using phone call. I like the GUI now as it is more intuitive than before. I like the mobile connectivity and the capability to do breakout rooms and mute everyone without unmuting themselves. AI features are also great. Now they've introduced background noise suppression, so I do not need a third party software like Krisp. We also like the introduction of cohosting to give some assistance to the host of the meeting. Overall, we are enjoying the use of WebEx Meeting unlike previously.

Desvantagens:

Although WebEx Meetings has improved a lot, there are still a few features not working properly. 1. Virtual Background in video eats a lot of computer memory and sometimes causing laptop to freeze. 2. The breakout rooms do not have advance assignments yet, so imagine you have 500 attendees and you have to break them up manually.

Nelson kipchirchir S.
Nelson kipchirchir S.
ICT Officer in Quénia
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 501-1 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

An awesome online meeting tool!

5 ano passado

Vantagens:

No too many logins needed just a meeting link, one click, and boom! you join the meeting The application provides a very clear audio and video quality. The number of people it can accommodate in meetings awesome. The meeting still goes on even if the host disconnects or has internet connectivity problems. The android phone application is very stable and anyone with a good phone can use it. A good tool for conducting interviews online as it provides additional functionalities like a lobby and also meeting locking.

Desvantagens:

The pricing is slightly higher for individuals with a low budget. They should look into that It also needs a very stable internet bandwidth. I did not like the idea of using voice over the internet while using mobile phones. It also proved a difficulty for people who have no complete understanding of users to use the app on a mobile phone.

Avaliador Verificado
Senior Software Enginner in Índia
Usuário do LinkedIn Verificado
Software, 501-1 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Best Tools for meeting setup in IT Industry

5 ano passado

Comentários: Personal Advantage and views :-
1) This software tool is available for mobile and Desktop. So it's making big difference for me. Whenever I want to connect my work meeting from home or some another location then I can join easily by mobile app. The mobile app is very important in case of electricity has disconnected at your home at a time of WFH and if you are working on desktop from your home then it's making big difference. The quality of voice and content on mobile app is same as desktop.
** Overall I liked this Cisco Webex tools very much for meeting purpose in software. I will recommend to other organization to use this tools. Thanks to Cisco for making such beautiful project.

Vantagens:

1) Easy to use: Any common user can use this tools in easy manner. No need to do some extra effort. You only need to click given link in meeting. Then it will automatically download required meeting setup and then it will redirect you in a meeting. After joining the meeting your are able to see all participants in your meeting and who are speaking as well. So it's give better clarity for meeting members in understanding. 2) Audio/Voice Quality : I like Webex voice. The voice is very clear in your meeting. If you have less internet speed in that case you also able to listen your team member voice. 3) Shared content Quality: The Webex is giving power to share your screen in meeting. The quality of share content is very good. Other team members are able to see content very easily. 4)Different way to connect Audio in meeting: I like many audio option to connect a meeting. if you internet audio is not working then you able to connect by mobile call. 5) Able to see all participant on one screen and who is speaking this indication also able to see.

Desvantagens:

I have one point in Cons. Which related to cisco Webex Mobile app update from google play store. When we are updating this mobile app then we are facing some issue to connecting the meeting. All the filled details has been gone and you have to reenter those. It's means you have to keep your all details with you before updating this app. like you login name, Webex Url etc.

Igor S.
CEO in Portugal
Internet, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Essential application for videoconferencing

5 ano passado

Comentários: As I have a small business, I don't have much to complain about.
The maximum number of participants in a meeting was 10 people, however, when the room is full, I feel that the file sharing speed differs for some, even though we are all using the same connection, with a speed of 200mbps.
In general, it is a very useful application for anyone who wants a meeting with team members.
We use it on both Windows and Androis and are happy with the result.

Vantagens:

Despite having many features, which can somewhat hinder those who are experiencing it for the first time, the application offers a simple way for a videoconference. The application already automatically generates a password link for all participants. Plans: Free, Beginner, Plus and Business, each with dirty features. Free: Up to 100 participants and meetings of up to 50 minutes in length, with an unlimited number of meetings per day, month or year. Beginner: Monthly fee of $ 13.50, can host up to 50 people per meeting, offers unlimited meetings, file sharing, 5 GB of cloud storage and recording transcripts. Plus: Monthly fee of $ 17.95, can host up to 100 participants per meeting, offers the possibility of assigning alternative organizers, allowing others to schedule meetings on behalf of the main organizer and is supported 24 hours a day, 7 days a week. Business: Monthly fee of $ 26.95, can host up to 200 participants and has 10 GB of cloud storage. It has the possibility of integration and synchronization with Microsoft Exchange and Active Directory. Offers end-to-end encryption; extensive meeting tools for participants and hosts.

Desvantagens:

A wide variety of meeting setup options can be confusing for novice users. Strong competition from Miscrosoft's Skype for Business. In some meetings, the video hangs for a few seconds, while participants are still talking, even with a dedicated 200mbps internet. When you are a beginner, using the app for the first time, you can get lost among so many features. The start-up tutorial should be more complete and less cluttered with information. When sharing many screens, there is a slight lag in the transmission, which can cause the participants to lose focus. The audio quality drops considerably when using the notebook or PC speakers. When meetings are recorded, the deadline for making them available is too long (sometimes you have to wait 24 hours before the recording is available.).

Avaliador Verificado
Senior Project Manager - US in EUA
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 10 000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: GetApp

An enterprise tool for the meetings with broader Global teams - Very featureful

5 ano passado

Comentários: Overall, experience is great but UI is not something which is fun. Features are great and helpful.

Vantagens:

1. Ease of use 2. App is super helpful to take meetings on the move 3. Several features for sharing documents live (pause, do selective share) 4. Attendance can be collected easily 5. You get to know who is on mute and who is causing background unknowingly and mute them as needed 6. Chat option is availble 7. There are upfront prompts available for you to select mute or camera options 8. You can take audio using various methods (Dial in, computer or receive call back without calling in). I use call back all the time. 9. It shows who is dialing in with what option using symbols 10. Recently the added search box for finding specific attendee on the call and with partial input, it filters the name 11. You can choose different video virtual backgrounds and you can see others videos and you can pin anyone as needed 12. You can insert a welcome message for a call 13. You can make alternate host arrangement 14. UI: Zoom In/Zoom out per your eye needs in self controlled manner 15. You can share meeting details from app with anyone else very easily 16. You can record the calls 17. Call quality (audio and video) is good 18. Several users across the globe can dial in using toll free nos. at no cost to them

Desvantagens:

1. Sometimes when a meeting (especially a recurring one) is moved/cancelled, app doesn't sync always 2. They took away an app feature (not sure why), where a notification used to come for the next meeting and that was helpful to know next call even when you are away from machine or not in app. They should consider that feature back 3. Cisco recently had a big audio failure with phone dial feature but computer dial in was working. So, if you don't have any other meeting set up for org, you may be impacted. 4. Users are advised to end the call to stop the meeting time from usage perspective otherwise meeting won't end. 5. UI can be made more fun

Vadiraja T.
Vadiraja T.
Project Engineer in Índia
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 10 000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

One of the best, could be better

5 ano passado

Comentários: So far, the experience with the application is really good compared to other ones which I have used. So thanking the team for this and hope they still update it better than what it is today so it can reach the level which we expect from it in upcoming years.

Vantagens:

> The primary option which I liked really in this software is connectivity from other sources like mobile phone or other for audio connections which helped me a lot whenever I was stuck in the less internet connection speed. > Webex is so far the best one I have ever seen where the speed and ease of use is on the stake here. The ease of use as I mentioned really applies to this since as soon as the connection has been done, the options to join the meeting and the security it applies to the meeting is the one I like the most. > Other than that, the speed as mentioned before, even in the low internet speeds, the lack of any lag makes this application the most I used ever.

Desvantagens:

There is really less things which I don't like about this software which is desktop application readiness. Whenever I always connect through the desktop application, sometimes it takes a lot of time to join the meeting which would result in some of the escalations which you can get in your professional life. I hope this would be made better in the upcoming versions.

Kevin H.
CISO in EUA
Usuário do LinkedIn Verificado
Telecomunicações, 51-200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Teleconferencing software with an enterprise mindset

4 ano passado

Comentários: Overall, the product works well enough. The features and quality of the video and audio work well to the point that we can perform paid consultations and workshops with our members. The interface is straightforward and is used by all of our technical and nontechnical staff on a daily basis with great success.

Vantagens:

The software is relatively easy to use and set up from both an administrator and user perspective. We have been using this software for around two years, and we have had success with 1-1 Meetings, group meetings, company-wide town hall meetings, and large workshops or other events involving people from both inside and outside of our organization. The integration with GSuite email and calendaring works great, and the ability to have personal rooms along with persistent rooms for invited guests has been a big feature for us, especially with everyone working from home. Finally, the integration with the RoomKit devices in our conference rooms has worked really well with bridging together on-premise and remote workers during meetings and other collaboration sessions.

Desvantagens:

While there is a stand-alone application which can run all the time on your computer, I feel there is a fair amount of confusion as to if it should be used or to always simply rely on the web client for everything. Product features seem to lag significantly behind other solutions such as Microsoft Teams and Zoom, and I have found that WebEx is slower in connecting to meetings, and has lower video quality, than Zoom.

Avaliador Verificado
Compliance Training Coordinator in EUA
Usuário do LinkedIn Verificado
Telecomunicações, 5 001-10 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

User Friendly Collaboration Tool

5 ano passado

Comentários: Overall Webex has helped our organization meet with each other regardless of our location. It allows us to train new hires, schedule 1:1s with employees, or simply collaborate to bring out a project.

Vantagens:

I have several favorites when it comes to Webex. I really like how you can schedule unique future meetings with recurring sessions and how you can also schedule ad-hoc meetings using your Personal Room. The use of the personal room is one of my favorites because you have your unique link that you can start whenever, or you can choose to not use your personal room and schedule meetings ahead. I also like the new virtual background and blur features that were just released.

Desvantagens:

Sometimes it uses up a lot of bandwidth... that's to be expected. However, it can cause overload when you are sharing webcam and perhaps doing a demo on a product. Of course that is relative to your OS, but it's one of the things that I notice specifically when I use Webex.