Avaliações do GoFrugal

Bang for your buck!

Comentários: Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more exposure on the market.

Vantagens:

The ability to connect across mutlipe platforms, windows and mobile solutions. Easy to use, implement and deploy from a small business to a large organisation. Simply add the devices and clients and enjoy the reach over wireless networks, or data on the go.

Desvantagens:

No cons so far. However I have to populate this field.

GoFrugal is the Best

Comentários: Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.

Vantagens:

There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit. I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues. SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.

Desvantagens:

I think every thing is fine. Issue Management of RPOS with RPOS Support Team could be improved. My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time.

genuine reviews

Comentários: Your product is ok but service is pathetic

Vantagens:

Reports and it’s a user friendly software

Desvantagens:

Customer service and support ia not getting on right time. None of our staff didn’t get an proper training from your side till now. If we have any doubts still we are connecting to chat. i requested many times to give proper training still no feedback from your side

Best software for retail

Comentários: User friendly , fast working and easy learn and best to train any one

Vantagens:

Billing easy to do , inventory management is very good and User friendly

Desvantagens:

Gosecure due to multi data- base so I am unable to use

Fast updates on government mandates and custom requirements.

Comentários: Safe and Good.

Vantagens:

Easy to use and good overall features, satisfying our large format Pharmacy Chain use.

Desvantagens:

When need to fix issues or change settings ,getting the right Support agent who sepecilises in the particular issue takes time. Need to patiently explain whole thing to newbie support agent (who will know nothing) till they connect to senior staffs who will solve in minutes. It will be better if they route to senior experts immediately by issue area.

One of the best Retail POS in the industry

Comentários: My overall experience with the software is so good. Its features meets our expectations.

Vantagens:

This product is user friendly and there is a lots of reports which helps us to take managerial decisions. Moreover Inventory management made easy.

Desvantagens:

It becomes very slow if the system is idle for a long time.

Software for chain stores

Comentários: Good product

Vantagens:

Service Support System is the most attractive thing when compared to the competitors.Being in retail sector the instant support is very crucial . They have automated the service and ticketing system. Also the centralised hq system gives lot of control on all operation.

Desvantagens:

Pos application can be faster little more

Suam Hardware Ltd With Gofrugal

Comentários: I love their efforts in constantly working on the software to make it the best of its kind. The take customers' suggestions and review and implement it if it is feasible.

Vantagens:

Gofrugal Software is one of the products i have loved to work with. What I do appreciate most is their dynamic nature in implementing and customizing features that suits your business. We have successfully implemented the M-PESA integration(Mobile money payment), Outlet landing cost expenses customized for branch-wise item transfers, Android application for the tablets and with a range of good report analysis. They have one of the best customer care response 24/7 for easy solution in case of any issue. With Gofrugal, you are assured of your Value for money, best report analysis for your business and quality service from their support staff.

Desvantagens:

No customer reward program on the Android app but soon it will be worked on

4stares

Comentários: it good and friendly software

Vantagens:

Sale and purchase and non moving items

Desvantagens:

Unmatched software new development in the software

This product is preferable one for a supermarket

Comentários: we are satisfied with software and service

Vantagens:

on time attention of complaints through online chat

Desvantagens:

It all meet our requirements .Our experience is very good

Easy to use feature packed software within budget

Vantagens:

The first benefit one will notice while using this software is its ultra short learning curve with easy to use features and a host of options to choose from. This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases. There is also an added benefit of development support for any customisation or personalisation requirements. The HQ portal consists of a host of analytics and reporting tools to ease MIS and business intelligence needs.

Desvantagens:

With all the the benefits and features currently offered I feel there is still scope of improvement by adding up to the existing ones. Many other competitors in this segment of retail ERP is strategically partnering with many a lot of third parties to offer free integration from the ERP end. A similar list of strategic partnerships with Gofrugal is hopefully under development or yet to be developed. Focusing on this area may have a positive impact on customer satisfaction as well as business development.

Support During Covid19

Comentários: Sales,Purchase, Accounts, MIS Reports and all for keeping ourselves on track.

Vantagens:

Easy Updation and Operations of this software is one of the best.

Desvantagens:

Very Few but as per staff support each and every problem seems to be minimalist.

Optimal Solution for Business

Comentários: Gofrugal has solved our internal theft issue and of course increased our overall sales with their variety of offers in the system.

Vantagens:

Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team. More over, it is cheap.

Desvantagens:

I dont find one when i compare gofrugal with other software.

Data Security,Easy tools to converted Year end beginning

Comentários: good

Vantagens:

Sales ,purchase,credite note, debit note, ledger

Desvantagens:

data security, easy help through mail chat

Gofrugal simple to use

Vantagens:

Gofrugal software has batch and expiry date modules wch helps alot the pharmacy owners to track their stock movement basing on those mentioned 2 modules. It has stock movement report status wch helps a user to indentify how product are consumed

Desvantagens:

Gofrugal is missing with mult tasking tabs

Best software without support

Comentários: Developed best software but unfortunately without proper support system.

Vantagens:

Easy to use, many features and options, constant development, easy to make little changes as per our need, multi company billing,

Desvantagens:

Software is very good but no one available to teach or guide how to use it throughly. Even in chat they will tell our team will contact you but no one call back. Even they close the ticket without completely solving the problem so I need to reopen it. Gofrugal should try to understand their individual customer's need and guide them to develop their customer's business.

PRODUCT AND SUPPORT

Comentários: I am very much happy with Gofrugal product with customer service and they are providing the help document with videos.

Vantagens:

I am using the software more then 10 years and its very useful for billing and accounts with GST upload.Very much useful for find the purchase order and make use to place order

Desvantagens:

We are almost using all the module i dont have any particular so its good

Wonderful software

Comentários: We are using many versions of Gofrugal software for more than a decades and I personally recomended few of my associates.

Vantagens:

It is a bundle of great solution, include POS, accounting, reports and snap shot view for busy managers.we

Desvantagens:

Nothing I found in this software that I can say "I like least"

ADMINISTRATOR

Vantagens:

WE CAN CREAT OWT DESIGN OF BILLING AND DOCUMENTRY , BETTER THAN OTHER APPS

Desvantagens:

Updates weekly release are taking too much of time so that we need to allocate extra time for updates. Other wise we are using smoothly

Managing Director

Comentários: I have been using this software since 2014 to date, but and its proven to be the best software in the world

Vantagens:

Usability and functions , good customer support, currency compatibility in every country

Desvantagens:

The software is easy to learn and use, has good customer support and security features

GoFrugal - Resturant Order Taking and Billing Software

Vantagens:

Functionqlly it has almost everything a restaurant wpukd need to undertake its ooerations, stock, accountimg, CRM & Kitchen Management.

Desvantagens:

The Enterprise Version of this s/w is quiet expensive and prices itself out of market for resturants with less than 50 outlets..

admin

Comentários: Overall it is value for money and simple to use. it is in detail solution and reports with mobile apps .

Vantagens:

Simplest screen and User interface. It is simple to Operate.

Desvantagens:

Support have to improve as there is some delay in solution and understanding.

A must for any business & easy to use.

Vantagens:

The process to integrate is seamless & support team is quick to response. We have been associated with gofrugal for past 7+ years. We've seen continuous addition of new features.

Desvantagens:

I wish the integration of our offline with online store would be possible. If yes, then should be seamless & bit economical.

A complete business solution for retail

Comentários: Good and Satisfactory

Vantagens:

Easy UI, simpler but vast report for analysis, inventory management, reordering and on time product updates as per market demand.

Desvantagens:

Sometimes online support becomes critical.

Improments

Comentários: Good

Vantagens:

Reduced time consuming of to place the order and generate invoices within business SLA

Desvantagens:

We are expecting customer support and product enhancement as per business requirements