---
description: Tudo sobre VoiceGuide IVR: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VoiceGuide IVR - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software IVR (​Interactive Voice Response)](/directory/30231/ivr/software) > [VoiceGuide IVR](/software/59009/voiceguide-ivr)

# VoiceGuide IVR

Canonical: https://www.capterra.pt/software/59009/voiceguide-ivr

> Software Inbound/Outbound IVR e ACD. Altamente configurável. Integra-se bem com os sistemas existentes. Fácil de implantar e fácil de gerenciar.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Praticidade**.

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## Resumo

### Quem usa VoiceGuide IVR?

Empresas que desejam automatizar o tratamento de chamadas de entrada e/ou saída.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **5.0/5** | 2 Avaliações |
| Praticidade | 5.0/5 | Based on overall reviews |
| Suporte ao cliente | 5.0/5 | Based on overall reviews |
| Relação qualidade/preço |  | Based on overall reviews |
| Recursos |  | Based on overall reviews |
| Recommendation percentage | - | ( Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Katalina Technologies
- **Founded**: 1996

## Commercial Context

- **Preço inicial**: 99,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (desktop), Windows (local), Linux (local)
- **Idiomas**: inglês
- **Available Countries**: Albânia, Alemanha, Anguila, Antígua e Barbuda, Argentina, Aruba, Arábia Saudita, Austrália, Baamas, Barbados, Belize, Bermudas, Bolívia, Brasil, Bulgária, Bélgica, Bósnia e Herzegovina, Canadá, Catar, Chile and 108 more

## Recursos

- Converter texto em voz
- Digitação por teclado do telefone
- Distribuição automática de chamadas
- Gestão de call centers
- Gestão de campanhas
- Gestão de pesquisas/enquetes
- Gravação de chamadas
- IVR
- Integração de telefonia por computador
- Mensagens por voz
- Mensagens pré-gravadas
- Múltiplos scripts
- Personalização da voz
- Registro de chamadas
- Roteamento de chamadas

## Integrations (16 total)

- ADO.NET Data Providers
- ODBC Driver for ASE
- ODBC Driver for Airtable
- ODBC Driver for Firebird
- ODBC Driver for Microsoft Access
- ODBC Driver for MySQL
- ODBC Driver for Oracle
- ODBC Driver for PostgreSQL
- ODBC Driver for QuickBooks Desktop
- ODBC Driver for SQL Server
- ODBC Driver for SQLite
- ODBC Driver for Salesforce
- ODBC Driver for ServiceNow
- ODBC Driver for xBase
- PostgreSQL

... and 1 more integrations

## Opções de suporte

- Bate-papo

## Category

- [Software IVR (​Interactive Voice Response)](https://www.capterra.pt/directory/30231/ivr/software)

## Alternativas

1. [VoIP.ms](https://www.capterra.pt/software/203084/voip-ms) — 4.8/5 (697 reviews)
2. [Genesys Cloud CX](https://www.capterra.pt/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
3. [XCALLY](https://www.capterra.pt/software/136894/xcally) — 4.8/5 (130 reviews)
4. [uContact](https://www.capterra.pt/software/115213/ucontact) — 4.5/5 (81 reviews)
5. [MyOperator](https://www.capterra.pt/software/159433/myoperator) — 4.2/5 (68 reviews)

## Avaliações

### "I've run this software 24/7 for 11 consecutive years\!" — 5.0/5

> **Zachary** | *28 de novembro de 2015*
> 
> During a decade of running this software every minute of the day, I've had a few hardware failures, but this software has never failed me.     The drag and drop visual call flow makes it the easiest IVR software in the world to use, yet it still gives you 100% flexibility deeper with the software to customize any technical outcome that you could dream up.    It's actually the support documentation and "Voiceguide forum" that could be the sweetest part, mainly because that extensive library of examples makes even the finest nuances of customization a relatively quick and painless process to replicate in your own system.

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### "Great product - thanks" — 5.0/5

> **Di** | *17 de novembro de 2015*
> 
> We were able to create our survey with this software quickly and easily. Stand out from those we tried. 

Support was great with a question we had. 

There's a free trial available. Recommend it.

## Links

- [View on Capterra](https://www.capterra.pt/software/59009/voiceguide-ivr)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/59009/voiceguide-ivr> |
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| en-AU | <https://www.capterra.com.au/software/59009/voiceguide-ivr> |
| en-CA | <https://www.capterra.ca/software/59009/voiceguide-ivr> |
| en-GB | <https://www.capterra.co.uk/software/59009/voiceguide-ivr> |
| en-IE | <https://www.capterra.ie/software/59009/voiceguide-ivr> |
| en-IL | <https://www.capterra.co.il/software/59009/voiceguide-ivr> |
| en-IN | <https://www.capterra.in/software/59009/voiceguide-ivr> |
| en-NZ | <https://www.capterra.co.nz/software/59009/voiceguide-ivr> |
| en-SG | <https://www.capterra.com.sg/software/59009/voiceguide-ivr> |
| en-ZA | <https://www.capterra.co.za/software/59009/voiceguide-ivr> |
| es | <https://www.capterra.es/software/59009/voiceguide-ivr> |
| es-AR | <https://www.capterra.com.ar/software/59009/voiceguide-ivr> |
| es-CL | <https://www.capterra.cl/software/59009/voiceguide-ivr> |
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| es-CR | <https://www.capterra.co.cr/software/59009/voiceguide-ivr> |
| es-DO | <https://www.capterra.do/software/59009/voiceguide-ivr> |
| es-EC | <https://www.capterra.ec/software/59009/voiceguide-ivr> |
| es-MX | <https://www.capterra.mx/software/59009/voiceguide-ivr> |
| es-PA | <https://www.capterra.com.pa/software/59009/voiceguide-ivr> |
| es-PE | <https://www.capterra.pe/software/59009/voiceguide-ivr> |
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| fr-CA | <https://fr.capterra.ca/software/59009/voiceguide-ivr> |
| fr-LU | <https://www.capterra.lu/software/59009/voiceguide-ivr> |
| it | <https://www.capterra.it/software/59009/voiceguide-ivr> |
| nl | <https://www.capterra.nl/software/59009/voiceguide-ivr> |
| nl-BE | <https://www.capterra.be/software/59009/voiceguide-ivr> |
| pt | <https://www.capterra.com.br/software/59009/voiceguide-ivr> |
| pt-PT | <https://www.capterra.pt/software/59009/voiceguide-ivr> |
| sv | <https://www.capterra.se/software/59009/voiceguide-ivr> |
| tr | <https://www.capterra.web.tr/software/59009/voiceguide-ivr> |

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